Account & Service Control · Restriction or exception
YouTube Terms of Service age rules and any service-specific age limits apply to Paid Services
The age requirements in the YouTube Terms of Service also apply to your use of Paid Services. You must also meet any extra age restrictions for particular Paid Services, for example an age restriction on a movie. Family managers and family members must meet these additional requirements as well. Several Additional Terms set specific ages: YouTube TV is described as a 13+ experience, Primetime Channels and NFL Sunday Ticket require you to be at least 18.
Supporting quotations
The age requirements in the YouTube Terms of Service also apply to your use of the Paid Services. You must also comply with any additional age restrictions that might apply for the use of specific Paid Services (for example an age restriction on a movie). Family managers and family members must meet these additional requirements as well.
Qualifications & exceptions
The extra age restrictions apply per Paid Service or item (for example a movie).
Not stated here
The base age requirement lives in the YouTube Terms of Service, which is not supplied here.
Account & Service Control · Restriction or exception
Some Paid Services need compatible devices and have viewing-period and device limits
Certain Paid Services require a device that meets that service's system and compatibility requirements, and those requirements may change over time. The page also says there may be limits on how you can access or use different types of Paid Services, with viewing periods and device limits given as examples, and points to the Paid Service Usage Rules for the details.
Supporting quotations
Certain Paid Services may require you to use a device that meets the system and compatibility requirements for that Paid Service, which may change from time to time. For further information on supported devices and technical requirements, visit our Help Center. There may also be limits on how you can access or use the different types of Paid Services on YouTube (e.g., applicable viewing periods and device limitations).
Qualifications & exceptions
The limits depend on the type of Paid Service; they are described as possibilities ("may") rather than fixed numbers.
Not stated here
The Help Center and the Paid Service Usage Rules are linked but not supplied, so actual device lists and limits are unknown here.
Account & Service Control · Restriction or exception
Paid Services may be limited by location, and you may not misstate where you live or get around location limits
The Paid Services, and some content within them, may be available only in certain locations. You agree not to give false, inaccurate or misleading information to misrepresent your place of residence, and not to try to get around restrictions on access to or availability of the Paid Services or their content.
Supporting quotations
The Paid Services, and certain content available within the Paid Services, may only be available in certain locations. You agree that you will not present any false, inaccurate or misleading information in an effort to misrepresent your place of residence, and you will not attempt to circumvent any restrictions on access to or availability of the Paid Services or content available within the Paid Services.
Qualifications & exceptions
Applies to attempts to misrepresent your place of residence or circumvent availability restrictions.
Not stated here
The page does not say how location is checked in the base terms; some Additional Terms describe location detection.
Account & Service Control · Restriction or exception
Virtual Items do not expire but become invalid if your account is deleted or terminated
Once you buy Virtual Items they appear in your account and do not expire. However, if you delete your account or your account is terminated for any reason, all Virtual Items in the account become invalid and are not reinstated if you create a new account.
Supporting quotations
Once purchased, Virtual Items will appear in your account and will not expire. However, if you delete your account or your account is terminated for any reason, all Virtual Items in your account will become invalid and will not be reinstated if you create a new account.
Qualifications & exceptions
Applies whether you delete the account or Google terminates it for any reason.
Not stated here
The page does not describe any way to recover Virtual Items after termination.
Account & Service Control · Company practice
If Google cannot charge you, access may stop until you update your payment method, and Google may cancel or suspend
If Google cannot charge you for a Paid Service, you may be unable to use that Paid Service until you update your payment method. Where possible, Google will give notice when this happens. If you do not update your payment method within a reasonable amount of time after that notice, Google may cancel or suspend your access to the Paid Service.
Supporting quotations
If Google is unable to charge you for a Paid Service, you may not be able to access the applicable Paid Service until you update your payment method(s). Where possible, we will provide you with notice when this happens. If you fail to update your payment method(s) within a reasonable amount of time following that notice, Google may cancel or suspend your access to the Paid Service.
Qualifications & exceptions
Notice is promised only "where possible".
The page does not define "a reasonable amount of time".
Not stated here
The length of the reasonable period is not stated.
Account & Service Control · Company practice
If you receive a refund for any reason, Google may end your access to the Paid Service you bought
If you receive a refund for any reason, Google reserves the right to terminate your access to the Paid Service that you bought.
Supporting quotations
If you receive a refund for any reason, Google reserves the right to terminate your access to the relevant Paid Service purchased.
Qualifications & exceptions
The statement is a reserved right ("reserves the right"), not an automatic effect.
Not stated here
The page does not say whether Google gives notice before ending access after a refund.
Account & Service Control · Procedure
Contact support via the Help link on a purchase or the support page; complaints can also be sent to Google
You can contact customer support by clicking Help next to the relevant purchase on your Purchases page, for one-time purchases, or through a linked support contact page. Complaints or feedback about your Paid Service experience can also be sent to Google at the address in the first section, marked Attn: YouTube Paid Services.
Supporting quotations
You can contact our customer support team by clicking “Help” next to the relevant purchase on your
Complaints and/or feedback about your Paid Service experience may also be sent to Google at the address listed in the first section (marked with “Attn: YouTube Paid Services
Qualifications & exceptions
The Help link on the Purchases page is for one-time purchases.
Not stated here
The linked support contact page is not supplied.
Account & Service Control · Restriction or exception
YouTube TV is a logged-in 13+ service for personal, non-commercial, residential use, with no group viewing spaces
YouTube TV is described as a logged-in only, 13+ experience, and anyone under 13 is told not to use YouTube or YouTube TV. YouTube TV accounts are for personal, non-commercial, residential use only, and using a YouTube TV account in any group viewing space is not permitted.
Supporting quotations
YouTube TV is a logged-in only, 13+ experience. If you are under 13, please do not use YouTube or YouTube TV.
YouTube TV accounts are for personal, non-commercial, residential use only - use of a YouTube TV account is not permitted in any group viewing spaces.
Qualifications & exceptions
Use is limited to personal, non-commercial, residential viewing.
Not stated here
The page does not define "group viewing spaces" beyond saying they are not permitted.
Account & Service Control · Restriction or exception
YouTube TV works only on authorized devices, which may change, and content can be withheld until a device is authorized
YouTube TV is available only on authorized connected devices, portable media players, computers and other approved Internet-enabled devices. It cannot be accessed through a set-top box used as a decoder, including CableCard devices, and the list of permitted devices can change. If a device or account cannot be authorized, YouTube TV content may be withheld until authorization succeeds. Re-authorization may also occur to confirm the account and credentials are still valid, and a new subscriber must be authorized even if the device was authorized for a previous subscriber.
Supporting quotations
YouTube TV only is available on authorized connected devices, portable media players and computers, and other approved Internet-enabled devices. YouTube TV cannot be accessed through a set-top box used as a decoder, including CableCard devices. Permitted devices are subject to change.
If a device or account cannot be authorized, YouTube TV content may be withheld until authorization is successful. Re-authorization may also occur to ensure that the account and credentials are still valid. A new subscriber will need to be authorized, even if the device was already authorized for a previous subscriber.
Qualifications & exceptions
Permitted devices are subject to change.
Not stated here
The page does not list the authorized devices.
Account & Service Control · Company practice
YouTube handles all YouTube TV customer care, technical support and billing
If you have trouble authorizing a device or have questions, you can contact customer support. All customer care, customer support, technical support and billing activities for YouTube TV are administered by YouTube.
Supporting quotations
All customer care, customer support, technical support and billing activities for YouTube TV will be administered by YouTube.
Qualifications & exceptions
Applies to YouTube TV customer care, technical support and billing.
Not stated here
The page does not give support contact details here.
Account & Service Control · Company practice
YouTube may end a YouTube TV subscription or suspend your account for violations; content partners keep legal remedies
YouTube reserves the right to terminate a subscription or take other appropriate action, including suspending your YouTube account, for violations of these or any applicable terms or policies, including non-compliance with security or intellectual property prohibitions. Content partners may also reserve rights and remedies under law and equity against any consumers and other parties who infringe their rights in content or promotional materials.
Supporting quotations
YouTube reserves the right to terminate a subscription or take other appropriate action (including suspension of your YouTube account) for violations of these or any applicable terms or policies, including non-compliance with any security or intellectual property prohibitions.
Content partners may also reserve rights and remedies under law and equity against any consumers and any other parties who infringe the content partners’ rights with respect to any content and/or promotional materials.
Qualifications & exceptions
The right covers violations of any applicable terms or policies, not only the YouTube TV terms.
Content partners' rights are reserved separately from YouTube's.
Not stated here
The page does not say whether notice is given before termination.
Account & Service Control · Company practice
Access to YouTube TV or its content may be suspended for any reason, including legal orders or material unauthorized use
Access to YouTube TV or its content may be suspended in whole or in part for any reason. Legal or regulatory reasons such as a court, administrative or regulatory order or injunction, and material unauthorized access or use of content, are given as examples.
Supporting quotations
Access to YouTube TV or content may be suspended in whole or in part for any reason including legal or regulatory reasons, such as an order or injunction from any court, administrative body, or regulatory authority, or due to material unauthorized access or use of content.
Qualifications & exceptions
"For any reason" is stated, with the listed reasons as examples.
Not stated here
The page does not say whether notice or any billing adjustment accompanies a suspension.
Account & Service Control · Restriction or exception
A YouTube TV plan includes five additional accounts that must share one household, checked by periodic check-ins
Each YouTube TV subscription includes 5 additional accounts. All shared accounts must be from the same household or family living together, as determined by electronic check-ins every 30 to 90 days. Subscribers may not share their recordings with anyone, even when sharing a subscription.
Supporting quotations
Each YouTube TV subscription comes with 5 additional accounts. All shared accounts must be from the same household or family living together, as determined by electronic check-ins every 30-90 days. Subscribers may not share their recordings with anyone, even if they are sharing a subscription.
Qualifications & exceptions
Household status is determined by electronic check-ins every 30 to 90 days.
Not stated here
The page does not describe what the check-ins look at.
Account & Service Control · Restriction or exception
YouTube TV allows 3 concurrent streams, access for 6 Google accounts and caps registered devices per month and year
All YouTube TV accounts are limited to 3 concurrent streams. A subscription comes with access for 6 different Google accounts, but a subscriber may register only 10 devices to an account in a calendar month and no more than 30 in a calendar year. Once the device limitation is reached, additional devices cannot be added. Streams accessed from within the home may have different concurrent stream limits, as noted in the location text.
Supporting quotations
All YouTube TV accounts will be limited to 3 concurrent streams.
A YouTube TV subscription comes with access for 6 different Google accounts but a given subscriber may only register 10 devices in a given calendar month to an account, and no more than 30 devices to an account in a given calendar year. When the device limitation is reached, additional devices may not be added.
Qualifications & exceptions
Device caps are 10 per calendar month and 30 per calendar year per account.
Not stated here
The page does not say when the limit resets other than by calendar month and year.
Account & Service Control · Restriction or exception
You must be at least 18 to subscribe to a Primetime Channel and are responsible for proper viewership
You must be at least 18 years old to subscribe to a Primetime Channel, and it is your responsibility to ensure proper viewership of Primetime Channel content.
Supporting quotations
You must be at least 18 years of age to subscribe to a Primetime Channel and it is your responsibility to ensure proper viewership of Primetime Channel content.
Access to Primetime Channel content may be suspended for any reason, including legal orders or material unauthorized use
Access to Primetime Channel content may be suspended in whole or in part for any reason. Examples given are legal or regulatory reasons, such as an order or injunction from a court, administrative body or regulator, and material unauthorized access or use of content.
Supporting quotations
Access to Primetime Channel content may be suspended in whole or in part for any reason including legal or regulatory reasons, such as an order or injunction from any court, administrative body, or regulatory authority, or due to material unauthorized access or use of content.
Qualifications & exceptions
"For any reason" is stated, with examples.
Not stated here
The page does not say whether notice or a billing adjustment accompanies a suspension.
Account & Service Control · Restriction or exception
Primetime Channels can be used on a limited number of devices at once
You may access each Primetime Channel on a limited number of devices at the same time. When the device limit is reached, you cannot access a Primetime Channel on additional devices.
Supporting quotations
You may access each Primetime Channel on a limited number of devices at the same time. When the device limitation is reached, you may not access a Primetime Channel on additional devices.
Qualifications & exceptions
The limit applies to simultaneous access.
Not stated here
The page does not state the number of devices allowed.
Account & Service Control · Restriction or exception
You must be at least 18 to purchase NFL Sunday Ticket
You must be at least 18 years old to purchase a subscription to NFL Sunday Ticket.
Supporting quotations
You must be at least 18 years of age to purchase a subscription to NFL Sunday Ticket.
Qualifications & exceptions
The requirement is stated for purchase.
Not stated here
The page does not say whether the age requirement also applies to people who only watch under someone else's subscription.
Account & Service Control · Restriction or exception
An NFL Sunday Ticket bought on YouTube TV requires you to keep a YouTube TV plan; cancelling or pausing it loses access
If you buy NFL Sunday Ticket on YouTube TV, you must maintain a YouTube TV plan to access the ST Services. If you cancel or pause your YouTube TV plan you lose access to the ST Services, and if you restart the YouTube TV plan you regain access.
Supporting quotations
If you purchase a NFL Sunday Ticket subscription on YouTube TV, you must maintain a YouTube TV plan to access the ST Services. If you cancel or pause your YouTube TV plan, you will lose access to the ST Services. If you restart your YouTube TV plan, you will regain access to the ST Services.
Qualifications & exceptions
Applies to NFL Sunday Ticket purchased on YouTube TV.
Not stated here
The page does not say how this interacts with the no-cancellation and no-refund rules for the NFL Sunday Ticket subscription itself.
Account & Service Control · Context
An NFL Sunday Ticket bought through Primetime Channels does not need a YouTube TV plan
If you buy an NFL Sunday Ticket subscription directly on YouTube through Primetime Channels, you are not required to keep a YouTube TV plan to access the ST Services.
Supporting quotations
If you purchase an NFL Sunday Ticket subscription directly on YouTube through Primetime Channels, you are not required to maintain a YouTube TV plan to access the ST Services.
Qualifications & exceptions
Applies to NFL Sunday Ticket purchased through Primetime Channels.
Not stated here
The page does not say which device or account rules apply in that case beyond the Primetime Channel Terms.
Account & Service Control · Restriction or exception
NFL Sunday Ticket may not be available everywhere; you may not misstate your country or get around location limits
The ST Services, and content within them, may not be available in all locations. You agree not to give false, inaccurate or misleading information to misrepresent your country of residence, and not to try to get around restrictions on access to or availability of the ST Services or their content.
Supporting quotations
The ST Services, and content available within the ST Services, may not be available in all locations.
You agree that you will not present any false, inaccurate or misleading information in an effort to misrepresent your country of residence, and you will not attempt to circumvent any restrictions on access to or availability of the ST Services or content available within the ST Services.
Qualifications & exceptions
Applies to attempts to misrepresent your country of residence or to circumvent availability restrictions.
Not stated here
The Help Center page on availability is linked but not supplied.
Account & Service Control · Restriction or exception
Student Plans need full-time higher-education status, a US billing address, third-party verification and re-verification
To be eligible you must be a full-time student at a higher education institution with a billing address in any of the fifty United States or the District of Columbia. A full-time student at an international higher education institution may be eligible, but must be physically present in the fifty states or D.C. to access the ST Services. Eligibility is verified by a third-party verification service, and you must re-verify before purchasing a Student Plan for future seasons.
Supporting quotations
To be eligible to purchase a Student Plan, you must be a full-time student at a higher education institution who has a billing address in any of the fifty (50) United States or the District of Columbia.
A full-time student who is enrolled in an international higher education institution may be eligible to purchase a Student Plan, but that student must be physically present in any of the fifty (50) United States or the District of Columbia to access the ST Services.
Your eligibility to purchase a Student Plan will be verified by a third-party verification service. You will be required to re-verify your eligibility before purchasing a Student Plan for future seasons.
Qualifications & exceptions
International students must be physically present in the US or D.C. to access the ST Services.
Not stated here
The page does not name the verification service or say what information it collects.
Account & Service Control · Restriction or exception
Student Plans are limited to one device and one stream, cannot be shared in a family group and are US-only
Student Plan memberships are restricted as follows: access is limited to one device at a time and one stream at a time, they cannot be shared in a family group, and they are available for purchase only in the fifty United States and the District of Columbia.
Supporting quotations
Student Plan memberships are restricted as follows: (i) access to the ST Services is limited to one (1) device at a time, (ii) Student Plan memberships are limited to one (1) stream of the ST Services content at a time, (iii) Student Plan memberships cannot be shared in a family group, and (iv) Student Plan memberships are only available for purchase in the fifty (50) United States and the District of Columbia.
Qualifications & exceptions
All four restrictions apply to Student Plan memberships.
Not stated here
The page does not say whether the one-stream limit applies across YouTube and YouTube TV.
Account & Service Control · Restriction or exception
You warrant that your Address is accurate and current, must update it, and may not misrepresent it to get a payment plan
You represent and warrant that your Address is accurate and current, and you must update it if it changes during your subscription term. You agree not to give false, inaccurate or misleading information to misrepresent your Address, and not to try to get around restrictions on access to or availability of a Monthly Payment Plan.
Supporting quotations
You represent and warrant that your Address is accurate and current. If your Address changes during your subscription term, you will need to update your Address to reflect that change.
You agree that you will not present any false, inaccurate or misleading information in an effort to misrepresent your Address, and you will not attempt to circumvent any restrictions on access to or availability of a Monthly Payment Plan.
Qualifications & exceptions
The warranty covers the Address in your Google payments profile.
Not stated here
The page does not say how Google checks the Address.
Account & Service Control · User right or choice
You can see monthly payments, payments remaining, past-due payments and the next renewal date in your settings
You can view the amount of your monthly payments, the number of payments remaining, the number of any payments past due and the next renewal date for your subscription plan at any time, in YouTube Purchase and Memberships settings if you bought on Primetime Channels, or in YouTube TV settings if you bought on YouTube TV.
Supporting quotations
You can view the amount of your monthly payments, number of payments remaining, number of any payments past due, and the next renewal date for your subscription plan anytime in your YouTube Purchase & Memberships settings (if you purchased on Primetime Channels) or in your YouTube TV settings (if you purchased on YouTube TV).
Qualifications & exceptions
Where to look depends on whether you bought on Primetime Channels or on YouTube TV.
Not stated here
The page does not describe other ways to get this information.
Account & Service Control · Restriction or exception
You need an active Google account for Premium, and suspending or terminating it can suspend or end Premium access
You must have an active Google account to sign up for a Premium Service, and if you do not have one when you sign up you must create one. Any suspension or termination of your Google account may cause your access to any Premium Service to be suspended or terminated.
Supporting quotations
You must have an active Google account to sign up for a Premium Service. If you do not have a Google account at the time that you sign up for a Premium Service, you will be required to create one. Any suspension or termination of your Google account may cause your access to any Premium Service to be suspended or terminated.
Qualifications & exceptions
The effect on Premium access is stated as a possibility ("may cause").
Not stated here
The page does not say whether you are told before Premium access is suspended or ended because of an account action.
Account & Service Control · Restriction or exception
Premium should be used from the country where you signed up; predominant use elsewhere or misstating it can end access
Your use of any Premium Service should be from the country or territory where you signed up. Using a Premium Service predominantly outside that country, or trying to misrepresent your sign-up country, violates the Premium Service Terms and may result in termination of your access. If you move to a new country you may need to re-subscribe there to keep access, subject to the service's availability, pricing and feature offerings in that country.
Supporting quotations
Your use of and access to any Premium Service should be used from the country or territory where you signed up for that Premium Service. Accessing or using any Premium Service predominantly outside of that country, or attempting to misrepresent your sign-up country, is a violation of the Premium Service Terms and may result in termination of your access to the Premium Services.
If you move to a new country, you may be required to re-subscribe to the Premium Services there to maintain your access, subject to the Premium Service
Qualifications & exceptions
Termination is stated as a possibility ("may result").
Re-subscribing in a new country is subject to availability, pricing and features there.
Not stated here
The page does not define "predominantly" or say how location is checked for Premium.
Account & Service Control · Restriction or exception
An individual Premium plan is for one user and may not be shared by several people
An individual plan is designed for one user and may not be used by multiple users sharing the same account. If more than one person intends to use the plan, you are told to upgrade to a multi-person plan. Features offered under an individual plan may vary across Premium Services.
Supporting quotations
This plan is designed to be used by one user and may not be used by multiple users sharing the same account. If more than one person intends to use this plan, upgrade to a multi-person plan.
Qualifications & exceptions
Features vary across Premium Services.
Not stated here
The page does not describe how sharing is detected.
Account & Service Control · Company practice
Multi-person Premium plans are for family group members in the manager's household and may carry extra restrictions
Google may offer multi-person plans, such as a two-person or six-person plan, for family group members residing in the same household as the family manager. Multi-person plans may vary in price and in geographic availability and may be subject to additional terms and restrictions.
Supporting quotations
We may offer multi-person plans (such as a two person or a six person plan) for family group members residing in the same household as the family manager. Multi-person plans may vary in price and geographical location (such as availability) and may be subject to additional terms and restrictions.
Qualifications & exceptions
Eligible users are family group members residing in the same household as the family manager.
Additional terms and restrictions may apply.
Not stated here
The additional terms and restrictions are not stated on this page.
Account & Service Control · Restriction or exception
Student Premium needs full-time status at approved schools, yearly re-verification, and may expire in some places
Student memberships are available only to full-time students at approved higher education institutions, are valid for up to 4 years and are subject to eligibility verification by a third-party verification service. You must re-verify your eligibility at the end of each year. If you are no longer eligible for discounted student pricing you may move to a different membership. Student memberships are available in select countries, and in some locations, such as Quebec and Israel, your membership may expire if you are no longer eligible.
Supporting quotations
Student memberships are only available to full-time students at approved higher education institutions, are valid for up to 4 years and are subject to eligibility verification by a third-party verification service. At the end of each year, you will be required to re-verify your eligibility.
If you are no longer eligible for discounted student pricing, you may transition over to a different membership. Student memberships are available in select countries. In some locations, such as Quebec and Israel, if you are no longer eligible for discounted student pricing, your membership may expire.
Qualifications & exceptions
Validity is up to 4 years with yearly re-verification.
In some locations the membership may expire instead of converting.
Not stated here
The page does not name the verification service or say what information it collects.
Account & Service Control · Company practice
Google may restrict, pause or cancel Premium access and refuse sign-ups for violations of the Terms, law or policies
Google reserves the right to restrict, pause or cancel your use of and access to any Premium Service, including plans, trials and promotional offers, and to refuse sign-ups. It may also take appropriate action, such as suspending your YouTube account, for any violation of the Terms, applicable laws or Google policies.
Supporting quotations
We reserve the right to restrict, pause, or cancel your use and access to any Premium Service (including any plans, Premium Service Trials, or promotional offers) as well as refuse sign ups to any Premium Service, including taking appropriate action (such as suspension of your YouTube account) for any violation of the Terms, applicable laws or Google policies.
Qualifications & exceptions
Covers plans, Premium Service Trials and promotional offers.
Triggers are violations of the Terms, applicable laws or Google policies.
Not stated here
The page does not say whether notice or any refund accompanies a restriction.