Grok Bot Terms — September 3, 2026 (saved en-US page)
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Grok Bot Terms
Last updated September 3, 2026
- The Grok Bot Terms supplement the Customer's agreement and apply when Customer enables or accesses Grok Bot Legal Rights & Agreement Rules
These Grok Bot Terms (“Grok Bot Terms”) supplement the agreement governing Customer’s use of the Services, which include the product identified as Grok Bot (“Grok Bot”), including any applicable Order Forms, data processing addendum, acceptable use policy, and incorporated terms (collectively, the “Agreement”). Grok Bot is deemed part of the “Service” or “Services,” as applicable under the Agreement, when Customer enables or accesses it.
- The Grok Bot Terms supplement the Customer's agreement and apply when Customer enables or accesses Grok Bot Legal Rights & Agreement Rules
“Provider” means the entity providing Grok Bot to Customer under the Agreement, and “User” means an individual authorized to use Grok Bot. These Grok Bot Terms do not change the contracting party or create a contractual relationship between Customer and any affiliate of Provider.
- Provider, User and Customer Data are defined, and the Terms create no relationship with Provider's affiliates Legal Rights & Agreement Rules
Capitalized terms not defined here have the meanings given in the Agreement. In these Grok Bot Terms, “Customer Data” includes inputs, and other content submitted or made available by or for Customer.
- The Grok Bot Terms supplement the Customer's agreement and apply when Customer enables or accesses Grok Bot Legal Rights & Agreement Rules
- Provider, User and Customer Data are defined, and the Terms create no relationship with Provider's affiliates Legal Rights & Agreement Rules
- Connecting a third-party service authorizes Grok Bot to access and transmit Customer Data through it Sharing & Disclosure
- Access and Use
1.1. Authorized Use. Subject to the Agreement, the Provider’s acceptable use policy, and the applicable account settings and permissions, Customer may permit its Users to access and use Grok Bot for Customer’s internal business purposes. Customer is responsible for configuring and administering available settings, permissions, approval requirements, integrations, and usage limits. Available controls may depend on Customer’s plan, configuration, and deployment.
- Customer may let Users use Grok Bot for internal business purposes and must configure its settings and limits Account & Service Control
1.2. Documentation. Customer and its Users will use Grok Bot in accordance with Provider’s Documentation, which describe functionality, requirements, limits, controls, and recommended practices. The Documentation does not create a service level, warranty, or commitment that any feature, integration, model, or configuration will remain available.
- Use Grok Bot per Provider's Documentation, which creates no service level, warranty or availability commitment Legal Rights & Agreement Rules
- Agentic Actions
2.1. Agentic Actions. Grok Bot may perform autonomous actions on Customer’s behalf (“Agentic Actions”), including without limitation accessing websites, executing code, modifying files, sending communications, processing data, invoking tools, and interacting with third-party services.
- Grok Bot may take autonomous actions for Customer, such as running code, sending communications and invoking tools Use & Processing
2.2. Authorization and Responsibility. Customer authorizes Agentic Actions requested, approved, configured, or permitted by Customer or its Users, including Agentic Actions that Grok Bot initiates autonomously within the scope of access, permissions, and authority granted by Customer or its Users. Customer is solely responsible for ensuring those Agentic Actions are authorized, lawful, and comply with all applicable laws and third party terms, configuring appropriate permissions, approval requirements, and spending limits, and monitoring recurring or unattended activities. Without limiting the foregoing, Customer is solely responsible for determining the scope of access, permissions, and authority granted to each Bot and for any Agentic Action that results from Customer’s or its Users’ configuration, instructions, permissions, approval settings, or failure to implement available safeguards.
- Customer authorizes Agentic Actions, including autonomous ones within its granted access, and is solely responsible Legal Rights & Agreement Rules
- Connecting a third-party service authorizes Grok Bot to access and transmit Customer Data through it Sharing & Disclosure
2.3. Warnings and Human Review. Agentic Actions may be inaccurate, incomplete, delayed, unsuccessful, or unintended. Approval and automated-review controls are provided as aids only, may not identify or prevent every unintended, unauthorized, or harmful action, and do not reverse completed actions. Provider is not liable for any Agentic Action that an approval or automated-review control fails to prevent.
- Agentic Actions may be wrong or unintended; approval controls are aids only and Provider is not liable if they fail Security & Safeguards
Customer will use appropriate human review before permitting Agentic Actions, including those involving external communications, financial transactions, data deletion, permission changes, production systems, legal commitments, or material effects on third parties.
- Customer must use appropriate human review before permitting Agentic Actions, especially high-impact ones Security & Safeguards
2.4. Consequences and Liability. Customer is solely responsible for charges, commitments, communications, and other consequences resulting from Agentic Actions authorized or initiated by Customer or its Users. Provider makes no representations regarding the accuracy, safety, or legality of any Agentic Action and disclaims all liability for Agentic Actions to the fullest extent permitted by law. Agentic Actions are provided “as is” and “as available” without warranty of any kind.
- Customer bears the consequences of Agentic Actions, and Provider disclaims liability and warranties for them Legal Rights & Agreement Rules
CUSTOMER ACKNOWLEDGES THAT AGENTIC ACTIONS ARE PROBABILISTIC, MAY CONTAIN ERRORS, AND MAY PRODUCE RESULTS THAT ARE INACCURATE, INCOMPLETE, INCORRECT, OFFENSIVE, HARMFUL, OR OTHERWISE UNSUITABLE FOR CUSTOMER’S INTENDED PURPOSE. CUSTOMER IS SOLELY RESPONSIBLE FOR ALL AGENTIC ACTIONS TAKEN BY GROK BOT, WHETHER OR NOT SUCH ACTIONS WERE INTENDED, ANTICIPATED, OR AUTHORIZED BY CUSTOMER, INCLUDING ANY AGENTIC ACTION THAT RESULTS FROM CUSTOMER’S OR ITS USERS’ CONFIGURATION, INSTRUCTIONS, PERMISSIONS, APPROVAL SETTINGS, CONNECTED SERVICES, ROUTINES, OR FAILURE TO IMPLEMENT AVAILABLE SAFEGUARDS. PROVIDER IS NOT LIABLE FOR ANY LOSS, DAMAGE, COST, CHARGE, COMMITMENT, OR OTHER CONSEQUENCE ARISING FROM ANY AGENTIC ACTION, EXCEPT TO THE EXTENT DIRECTLY CAUSED BY PROVIDER’S GROSS NEGLIGENCE, OR WILLFUL MISCONDUCT.
- Provider is not liable for Agentic Action losses unless directly caused by its gross negligence or willful misconduct Legal Rights & Agreement Rules
- Provider disclaims responsibility for connected third-party services; use is at the Customer's own risk Legal Rights & Agreement Rules
This Section does not limit Provider’s obligations under the Agreement with respect to the processing of personal data (as defined in the applicable data processing addendum or applicable data protection laws).
- Provider is not liable for Agentic Action losses unless directly caused by its gross negligence or willful misconduct Legal Rights & Agreement Rules
2.5. Content Removal and Disabling Actions. Provider may remove content or disable Agentic Actions that Provider reasonably determines violate the Agreement, the applicable acceptable use policy, or applicable law, without prior notice when delay would pose a risk to safety, security, or third parties.
- Provider may remove content or disable Agentic Actions that it reasonably finds violate the Agreement, AUP or law Account & Service Control
- Connected Services
By connecting an account, application, website, add-on or other third-party service to Grok Bot, Customer instructs and authorizes Grok Bot to access, transmit, and interact with Customer Data through that service as directed or configured by Customer or its Users. Customer represents that it has authority to grant such access and is responsible for accepting and complying with applicable third-party terms, permissions, and charges. Provider is not responsible for, does not endorse, makes no warranty regarding, and does not provide support for, any third-party service. Provider is not responsible for the availability, security, or operation of third-party services. Use of any connected services is at Customer’s own risk and Provider disclaims any liability to the greatest extent permitted by law.
- Connecting a third-party service authorizes Grok Bot to access and transmit Customer Data through it Sharing & Disclosure
- Provider disclaims responsibility for connected third-party services; use is at the Customer's own risk Legal Rights & Agreement Rules
- Persistent and Shared Environment
Grok Bot may retain Customer Data, files, browser sessions, credentials, memory, and routines in a persistent cloud environment. Bots associated with the same User may share that environment and must not be treated as separate security boundaries. Deleting a Bot may not delete shared files, sessions, credentials, or routines. Customer is responsible for deleting or disabling bots, removing data, revoking access, and disabling routines when no longer required.
- Grok Bot may retain Customer Data, credentials, memory and routines in a persistent cloud environment Retention & Deletion
- Bots for the same User share an environment, deleting a Bot may not delete shared items, and Customer must clean up Security & Safeguards
- Updates to Terms
Provider may update these Grok Bot Terms from time to time. Unless an update is materially adverse to Customer, updates take effect upon posting or other notice to Customer. If an update is materially adverse to Customer, Provider will provide Customer with reasonable notice (subject to applicable laws) before the update takes effect (“Update Notice Period”). Customer’s continued use of Grok Bot after the Update Notice Period constitutes acceptance of the updated Grok Bot Terms. Updates will not diminish Customer’s rights under the Agreement with respect to Customer Data submitted before the update takes effect.
- Provider may update the Grok Bot Terms; materially adverse changes get reasonable advance notice Legal Rights & Agreement Rules