What suspension, termination and account deletion mean for your content
Subject to any statutory rights you may have, if your account is suspended or terminated, access to the account and its related information or content may be suspended or terminated accordingly. The company does not guarantee your content will be permanently available, so you should make your own backups. You can delete your account through the "Manage account" page, or request deletion through a webform for CapCut or by contacting support for Pippit. Once you delete your account you cannot reactivate it or retrieve your account data or the content and information you uploaded, created, edited, shared or received.
Supporting quotations
Subject to any statutory rights you might have under applicable laws, if your account is temporarily or permanently suspended or terminated, access to your account, and any related information or content associated with your account may be temporarily or permanently suspended or terminated accordingly.
As we do not guarantee the permanent availability of your content, you should regularly make backups of any content you value.
you can choose to delete your account through the "Manage account" page on the Platform
you can also request the deletion of your account by completing the webform at
or by contacting us via ussupport@us.pippit.ai for Pippit
once you choose to delete your account, you will not be able to reactivate your account, retrieve any of your account data
Qualifications & exceptions
The effects are subject to any statutory rights you have under applicable laws.
The block defines "applicable laws" as government laws, regulations and requirements as amended from time to time.
Not stated here
How long data is kept after deletion is not stated in this block.
Retention & Deletion · Company practice
No promise of free cloud space; storage depends on your plan and can change
The company says it has no obligation to give any user Cloud Space Services for free and reserves the right to upgrade, degrade or suspend them from time to time. Cloud storage is accessed by subscribing to the relevant Premium Services, if offered to you, and the capacity depends on your Service Plan, shown on the plan's description page or at purchase. You must not use more than your allocated capacity. Users may also buy additional storage packages, and in certain regions may have access in other ways.
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we have no obligation to provide or continue to provide any user with Cloud Space Services for free and we reserve the rights to upgrade / degrade / suspend our Cloud Space Services from time to time
Depending on the relevant Service Plans applicable to you, the storage capacity of the cloud space allocated to you may differ.
You shall not use storage capacity exceeding the allocated storage capacity.
Qualifications & exceptions
Cloud storage via Premium Services applies "if such Premium Services are made available to you".
Access through other ways is stated only for "certain regions".
Not stated here
The actual capacity of any plan is not stated in this block.
Retention & Deletion · Company practice
When a subscription ends, cloud space is suspended automatically; you must back up your content
After the end or expiry of your current Premium Services or storage-package term, your cloud space capacity is suspended automatically. The company says it will use commercially reasonable efforts to notify you in advance if your capacity will be suspended or cleared. Within that notice period you should transfer and back up your content, including video drafts, photos and stickers, and make sure what you store does not exceed the capacity you are entitled to use, to avoid losing content and data. You should always back up your content.
Supporting quotations
Following the termination or expiration of your then current subscription term of your Premium Services or Cloud Space Services packages, your cloud space storage capacity will be suspended automatically.
We will use commercially reasonable efforts to notify you in advance if the cloud space storage capacity applicable to you will be suspended or cleared up.
you should transfer and back up your content (including but not limited to your video drafts, photos, stickers and other materials) stored in the cloud space operated by the Platform before the expiration of such Service Plan
You should always back up your content.
Qualifications & exceptions
Advance notice is promised only as "commercially reasonable efforts".
Not stated here
How long content is kept after capacity is suspended is not stated; the block mentions capacity being suspended or cleared up.
Retention & Deletion · Restriction or exception
Cloud rule violations can lead to deleted content; the company disclaims liability for lost content
You must follow these Terms, applicable laws and other restrictions on Cloud Space Services such as file type, format and document size limits. If your use violates them, TikTok USDS Joint Venture and its affiliates, service providers and business partners (including TT Commerce & Global Services) and their officers, directors, employees, agents and advisors have the right to take measures such as suspending or ending your access and deleting content that exceeds your entitlement or does not comply. They say they are not liable for any loss of content or data stored through the Cloud Space Services, to the extent applicable law permits.
Supporting quotations
you shall comply with the applicable laws and other restrictions related to the Cloud Space Services (e.g., file type restriction, format restriction, document size limit)
have the right to take corresponding measures, such as suspending or terminating your access to the Cloud Space Services, deleting your content which exceeds your entitled storage capacity or that fails to comply with these Terms, applicable laws or other restrictions related to such Cloud Space Services feature
are not liable for any loss of your content or data stored by using the Cloud Space Services feature to the extent permitted by applicable laws
Qualifications & exceptions
The liability disclaimer applies "to the extent permitted by applicable laws".
Not stated here
The specific file type, format and size limits are not listed in this block.
Retention & Deletion · Restriction or exception
No liability for service changes, discontinuation or lost or corrupted content
Subject to liability that cannot lawfully be excluded, the company and its partners say they are not liable for loss or damage you incur from changes they make to the Services, from any permanent or temporary cessation of the Services or of features within them, or from the deletion of, corruption of or failure to store any content and other communications data kept or transmitted through your use of the Services.
Supporting quotations
ANY LOSS OR DAMAGE WHICH MAY BE INCURRED BY YOU AS A RESULT OF: (I) ANY CHANGES WHICH WE MAY MAKE TO THE SERVICES, OR FOR ANY PERMANENT OR TEMPORARY CESSATION IN THE PROVISION OF THE SERVICES (OR ANY FEATURES WITHIN THE SERVICES); (II) THE DELETION OF, CORRUPTION OF, OR FAILURE TO STORE, ANY CONTENT AND OTHER COMMUNICATIONS DATA
LIABILITY FOR LOSSES WHICH MAY NOT BE LAWFULLY EXCLUDED OR LIMITED BY APPLICABLE LAW
Qualifications & exceptions
The exclusion is subject to the carve-out for liability that cannot lawfully be excluded.