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Legal Rights & Agreement Rules · Context
This document is the Steam Subscriber Agreement between you and Valve Corporation of Bellevue, Washington. It explains rights and obligations as a Steam subscriber and identifies Valve by office and registration.
STEAM® SUBSCRIBER AGREEMENT
This Steam Subscriber Agreement
Account & Service Control · Procedure
Under the registration section, Steam is an online service offered by Valve. You become a subscriber by completing Steam account registration, with the Agreement taking effect on indicated acceptance.
REGISTRATION AS A SUBSCRIBER
Steam is an online service offered by Valve.
You become a subscriber of Steam
Account & Service Control · Restriction or exception
You may not subscribe if under 13. Steam is not for under-13 children and Valve states it will not knowingly collect their personal information. Extra country age limits may apply.
You may not become a Subscriber if you are under the age of 13.
Additional age restrictions may apply in your country.
Legal Rights & Agreement Rules · Context
For any Steam interaction your contract is with Valve. Except as indicated at transaction time, such as marketplace deals with another subscriber, subscription transactions are made from Valve.
A. Contracting Party
your contractual relationship is with Valve
are being made from Valve
Content & IP Rights · Context
As a Subscriber you may access subscriber services or purchase Hardware. Content and Services means the Steam client and any other software, content and updates via Steam including Valve or third-party games and Marketplace virtual items. Subscriptions means rights to access or use Content and Services via Steam.
B. Hardware, Subscriptions; Content and Services
As a Subscriber you may obtain access to certain services
"Content and Services;"
"Subscriptions."
Legal Rights & Agreement Rules · Procedure
Each Subscription gives access to particular Content and Services. Specific Subscriptions may add Subscription Terms such as game EULAs. Payment and other Rules of Use may be posted on the site or Steam service, including Online Conduct Rules and Refund Policy. Subscription Terms, Rules and Privacy Policy bind you once you accept them or this Agreement, or otherwise become bound as described in Section 8.
Each Subscription allows you to access particular Content and Services.
Rules of Use include the Steam Online Conduct Rules
are binding on you once you indicate your acceptance
as described in Section 8 (Amendments to this Agreement)
Account & Service Control · Procedure
Completing registration creates your Steam Account. The Account may include billing information you provide for Subscription, Content and Hardware transactions.
C. Your Account
you create a Steam account
Security & Safeguards · Restriction or exception
You must not reveal, share or allow others to use your password or Account except as Valve specifically authorizes. You are responsible for login and password confidentiality and computer security. Valve is not responsible for resulting Steam activity by you or by someone you gave credentials in violation. Unless from Valve negligence or fault, Valve is not responsible for fraudulent use without permission. If credentials may be compromised, you must notify Valve via the support form without delay.
You may not reveal
You are responsible for the confidentiality
you must notify Valve via the support form
Account & Service Control · Restriction or exception
Your Account including contact, billing, history and Subscriptions is strictly personal. You may not sell, charge for, or transfer your Account or any Subscriptions except as expressly permitted by this Agreement including Subscription Terms or Rules of Use or as Valve specifically permits. You must not use your Account to enable others to violate the Agreement, such as through commercial use of Steam Content and Services.
is strictly personal
You may therefore not sell or charge others for the right to use your Account
Charges & Financial Obligations · Procedure
Your order through Steam is an offer to Valve to agree on delivery of ordered Subscriptions, Content and Services or Hardware for the listed price. The D Acceptance heading introduces this order rules section.
D. Acceptance of Agreements
Your order through Steam is an offer to Valve
Charges & Financial Obligations · Context
When you place an order, Valve sends a message confirming receipt with order details. That Order Confirmation only acknowledges receipt and does not confirm acceptance of your offer.
we will send you a message confirming receipt of your order
does not confirm acceptance of your offer
Charges & Financial Obligations · Procedure
For Content and Services, Valve accepts your offer and concludes the agreement by confirming the transaction and making the Content and Services available to you. For pre-orders, acceptance is by confirming the transaction and deducting the price from your payment method.
we accept your offer, and conclude the agreement with you
deducting the applicable price from your payment method
Charges & Financial Obligations · Procedure
For Hardware, Valve only accepts your offer when it dispatches the Hardware and emails a Dispatch Confirmation. Each package dispatch with its confirmation concludes a separate sale contract for that Hardware. Delivered Hardware remains Valve property until fully paid.
when we dispatch the Hardware to you
remains property of Valve until payment has been fully made
Charges & Financial Obligations · Permission or license
You consent to receiving sales invoices electronically.
You consent to receiving sales invoices electronically.
Content & IP Rights · Permission or license
Steam and Subscriptions require download and installation. Valve grants you a non-exclusive right to use Content and Services for personal non-commercial use except where commercial use is expressly allowed here or in Subscription Terms. The license ends on termination of this Agreement or the Subscription including the license. Content is licensed not sold with no title or ownership. You must have a Steam Account and may need to run the Steam client with Internet connection.
LICENSES
A. General Content and Services License
a non-exclusive license and right, to use the Content and Services for your personal, non-commercial use
The Content and Services are licensed, not sold.
Content & IP Rights · Company practice
For system security, stability and multiplayer interoperability, Valve may need to automatically update, preload, create new versions or enhance Content and Services, so system requirements may change over time. You consent to such automatic updating. The Agreement does not entitle you to future updates, new versions or enhancements unless required by applicable law, although Valve may provide them in its sole discretion.
Valve may need to automatically update
You consent to such automatic updating.
does not entitle you to future updates
Content & IP Rights · Context
Valve may make pre-release Beta Software available via Steam. You need not use it but may elect to under stated terms. Beta counts as Content and Services and each item as a Subscription with beta-specific provisions. The B Beta heading introduces these rules.
B. Beta Software License
You are not required to use Beta Software
Content & IP Rights · Restriction or exception
Beta use may be time limited and subject to extra Subscription Terms. Valve or affiliates may request or require suggestions, feedback or data about your Beta use, which is deemed User Generated Content under Section 6 below.
Your right to use the Beta Software may be limited in time
which will be deemed User Generated Content under Section 6
Content & IP Rights · Restriction or exception
Beyond Section 7 waivers and liability limits for all Software, you acknowledge Beta is only for testing and improvement to give Valve quality and usability feedback, therefore contains errors and is not final. If you install or use Beta, use it only for testing and improvement per its system requirements and never on a system or for purposes where malfunction can cause damage. Maintain full backups of any system with Beta installed.
you specifically acknowledge that Beta Software is only released for testing and improvement purposes
maintain full backups of any system that you choose to install Beta Software on
Content & IP Rights · Context
Section C License to Use Valve Developer Tools begins here. Substantive tool permissions are in the next packet starting at b60; this heading marks the boundary.
C. License to Use Valve Developer Tools
Content & IP Rights · Permission or license
Subscriptions may include Valve Developer Tools such as Source SDK, Source Engine, Hammer editor, Source Filmmaker or in-game editing tools. Particular tools may have separate Subscription Terms different from this Section. Except as in separate terms for a tool, you may use the tools and use, reproduce, publish, perform, display and distribute content you create with them however you wish, but solely on a non-commercial basis.
Except as set forth in any separate Subscription Terms
solely on a non-commercial basis
Content & IP Rights · Procedure
If you want commercial use of Source Engine SDK or other Valve Developer Tools, contact Valve at the listed source engine email.
If you would like to use the Source Engine SDK
please contact Valve at sourceengine@valvesoftware.com
Content & IP Rights · Permission or license
Valve permits community Fan Art, fan fiction and audio-visual works referencing Valve games. You may incorporate Valve game content into Fan Art. Except as in this Section or Subscription Terms, you may use, reproduce, publish, perform, display and distribute Fan Art with Valve game content however you wish, but solely non-commercially.
D. License to Use Valve Game Content in Fan Art.
You may incorporate content from Valve games into your Fan Art.
solely on a non-commercial basis
Content & IP Rights · Restriction or exception
If you include third-party content in Fan Art, you must obtain all necessary rights from that content owner.
you must be sure to obtain all necessary rights from the owner
Content & IP Rights · Context
Commercial use of some Valve game content is permitted via features such as Steam Workshop or Subscription Marketplace. Terms for that use are in Sections 3.D and 6.B below and in Subscription Terms for those features.
Commercial use of some Valve game content is permitted
Sections 3.D. and 6.B. below
Content & IP Rights · Context
Additional terms for audio-visual works with Valve IP or made with Source Filmmaker are in the Valve video policy at the linked page.
To view the Valve video policy
Content & IP Rights · Permission or license
Subscriptions may include Valve Dedicated Server Software. You may use it on unlimited computers to host online multiplayer games of Valve products. You are solely responsible for Internet, bandwidth, hardware and all costs for operating it.
E. License to Use Valve Dedicated Server Software
you may use the Valve Dedicated Server Software on an unlimited number of computers
you will be solely responsible for procuring any Internet access
Content & IP Rights · Context
All title, ownership and IP rights in Content and Services and copies are owned by Valve or its licensors. All rights reserved except as expressly stated. Content is protected by copyright laws and treaties. Licensed materials may be protected on violation.
F. Ownership of Content and Services
are owned by Valve and/or its or its affiliates
All rights are reserved, except as expressly stated herein.
Content & IP Rights · Restriction or exception
You may not use Content and Services beyond permitted Steam and Subscription access and personal non-commercial Subscription use, except as otherwise permitted by this Agreement or Subscription Terms. Except as otherwise permitted here, by Rules, or by applicable law overriding these limits, you may not copy, reproduce, publish, distribute, translate, reverse engineer, derive source, modify, disassemble, decompile, create derivatives, or remove notices without prior written Valve consent.
G. Restrictions on Use of Content and Services
You may not use the Content and Services for any purpose other than the permitted access
without the prior consent, in writing, of Valve
Content & IP Rights · Restriction or exception
For personal use you are not entitled to sell, secure, transfer, rent, lease or license Content to others without prior written Valve consent except as expressly permitted elsewhere including Subscription Terms or Rules. You may not host or provide matchmaking, emulate or redirect Valve communication protocols via emulation, tunneling, modification or utilities for any purpose including Internet or network play or aggregation without prior consent. You may not exploit Content commercially except as expressly permitted elsewhere including Subscription Terms or Rules.
You are entitled to use the Content and Services for your own personal use
without the prior written consent of Valve
exploit the Content and Services or any of its parts for any commercial purpose
Charges & Financial Obligations · Context
Billing, Payment and Other Subscriptions section begins here. Operative billing rules are in the next packet.
BILLING, PAYMENT AND OTHER SUBSCRIPTIONS
Charges & Financial Obligations · Context
All Steam charges and Steam Wallet purchases are payable in advance and final, except as in Sections 3.I and 7 below.
are payable in advance and final
except as described in Sections 3.I and 7 below
Charges & Financial Obligations · Permission or license
When you give payment information to Valve or its processor, you represent you are the authorized user of that card, PIN, key or account, and you authorize Valve to charge your card or process payment via the chosen processor for any Subscription, Wallet funds, Hardware or other fees you incur. The A Payment Authorization heading introduces this.
A. Payment Authorization
you authorize Valve to charge your credit card
Charges & Financial Obligations · Procedure
For usage-period Subscriptions with recurring payments for continued use, by continuing to use the subscription you agree and reaffirm Valve may charge your card, funded Wallet, or other processor for recurring amounts. If you ordered recurring subscriptions, promptly notify Valve of card number, expiry, billing address, PayPal or other account changes, and if the card or account expires or is cancelled.
by continuing to use the Recurring Payment Subscription you agree
you agree to notify Valve promptly of any changes
Charges & Financial Obligations · Procedure
If Steam use or Hardware purchase is subject to use or sales tax, Valve may also charge you those taxes plus published Subscription or other fees. All Steam fees in the EU and UK include EU or UK VAT. Collected VAT reflects VAT due on Content, Services, Hardware or Subscription value.
Valve may also charge you for those taxes
All fees on Steam in the European Union and the United Kingdom include
Account & Service Control · Restriction or exception
You agree not to use IP proxying or other methods to disguise residence, whether to bypass game geographic limits, to buy at non-applicable regional pricing, or for any other purpose. If you do, Valve may terminate your Account access.
you will not use IP proxying or other methods to disguise the place of your residence
Valve may terminate your access to your Account
Charges & Financial Obligations · Procedure
As Account holder you are responsible for all charges including taxes and all orders or purchases by you or anyone using your Account including family or friends. If you cancel, Valve may still collect pre-cancellation fees and costs. Delinquent Accounts must be settled before re-registering. The B Responsibility heading introduces this.
B. Responsibility for Charges Associated With Your Account
you are responsible for all charges incurred
Valve reserves the right to collect fees
Charges & Financial Obligations · Context
Steam may offer an Account balance called Steam Wallet. It is not a bank account or payment instrument. It is a prepaid balance to order Content and Services. You may fund it up to a Valve-set maximum via card, prepaid card, promo code or other accepted method. In any 24 hours, stored plus spent Wallet total may not exceed 2000 US dollars or local equivalent. Excess deposit attempts may not credit until activity falls below threshold. Valve may change balance and usage limits over time. The C Wallet heading introduces this.
C. Steam Wallet
It functions as a prepaid balance to order Content and Services.
may not exceed US$2,000
Charges & Financial Obligations · Procedure
You will be emailed about Wallet balance and usage limit changes within 60 calendar days before they take effect. Continued Account use more than 30 calendar days after effect accepts the changes. If you disagree, your only remedy is to terminate the Account or stop using the Wallet. Valve need not refund remaining Wallet credits in that case.
You will be notified by e-mail of any change
will constitute your acceptance of the changes
Charges & Financial Obligations · Restriction or exception
You may use Wallet funds to order Subscriptions including enabled in-game orders and to buy Hardware. Subject to Section 3.I, added funds are non-refundable and non-transferable. Funds are not personal property, have no value outside Steam and may only be used for Steam Subscriptions, related content including Store games and Marketplace items, and Hardware. Funds have no cash value and are not exchangeable for cash. Unclaimed funds may go to the authority. Section 3.I exception is in a later packet.
funds added to the Steam Wallet are non-refundable and non-transferable
have no cash value and are not exchangeable for cash
Charges & Financial Obligations · Restriction or exception
For Japanese subscribers, unused Wallet funds expire six months after you added them, as required by Japanese law. You can review funds and expiry dates in your Wallet in your account.
For Japanese Subscribers:
will expire
within six (6) months
Charges & Financial Obligations · Context
Trading and Transactions of Subscriptions Between Subscribers section begins here. Operative marketplace rules are in the next packet.
D. Trading and Transactions of Subscriptions Between Subscribers
Charges & Financial Obligations · Permission or license
Steam may offer Subscription Marketplaces such as Community Market and Trading to acquire or dispose of Subscriptions like virtual-item licenses with other Subscribers. By using them you authorize Valve on its own behalf or as agent or licensee of third-party creators to transfer those Subscriptions from your Account to effect your transaction.
allow Subscribers to acquire or dispose
you authorize Valve
Charges & Financial Obligations · Procedure
Valve may charge a Marketplace transaction fee, disclosed before completion. Valve collects sales tax, VAT, GST and similar for Marketplace transactions as required by law. Consult a tax specialist for your Marketplace tax liability.
Valve may charge a fee for transactions
Valve collects sales tax
Charges & Financial Obligations · Company commitment
Valve has no duty to provide or maintain any Marketplace. It may stop operating one, change fees, or change Marketplace terms or features. You will be timely notified before any substantial Marketplace term or availability change takes effect, except for force majeure, your fault, or outside third-party events.
does not have any obligation to provide or maintain
You will be notified of any substantial change
Legal Rights & Agreement Rules · Context
Marketplace Subscriptions are license rights with no ownership interest. Valve recognizes no Subscription transfers including by operation of law made outside Steam.
are license rights
does not recognize any transfers
Account & Service Control · Procedure
Valve may offer or require a Subscription for retail packaged or OEM Valve products. The CD-Key or Product Key with those versions activates your Subscription, with further instructions provided. The E Retail Purchase heading introduces this.
E. Retail Purchase
is used to activate your Subscription
Account & Service Control · Procedure
You may order a Subscription via an authorized Valve reseller. Its Product Key activates your Subscription with instructions provided. For reseller Subscription questions about the Product Key, direct them to that reseller. The F Resellers heading introduces this.
F. Steam Authorized Resellers
you agree to direct all questions regarding the Product Key to that reseller
Charges & Financial Obligations · Restriction or exception
Valve may offer free Subscriptions to certain Content and Services. As with all Subscriptions, you remain responsible for ISP, telephone and other connection fees when using Steam, even with a free Subscription. The G Free heading introduces this.
G. Free Subscriptions
you are always responsible for any Internet service provider
Legal Rights & Agreement Rules · Restriction or exception
Steam may link to other third-party sites. Some may charge separate fees beyond Valve Subscription or other fees. Steam may also give access to third-party vendors of content, goods or services on Steam or the Internet. Your separate third-party charges or duties are your responsibility. Valve makes no express or implied representations about any third-party site, including that vendor services will not change or be suspended or terminated. The H Third-Party Sites heading introduces this.
H. Third-Party Sites
Any separate charges or obligations you incur
Valve makes no representations or warranties
Charges & Financial Obligations · User right or choice
Without prejudice to statutory rights, you can request refunds for Steam orders or purchases under Valve Refund Policy at the linked page. The I Refunds heading introduces this.
I. Refunds and Right of Withdrawal
you can request a refund
Legal Rights & Agreement Rules · User right or choice
For EU and UK consumers, EU and UK law gives a statutory withdrawal right for certain physical merchandise and digital content contracts. Extent and exercise details are on the linked support page.
For European Union and United Kingdom consumers:
provides a statutory right to withdraw
Account & Service Control · Restriction or exception
Your online conduct and interaction with other Subscribers must comply with Steam Online Conduct Rules at the linked page. Third-party hosts may impose extra requirements in Subscription Terms for a Subscription. The conduct section and A Online Conduct headings introduce this.
ONLINE CONDUCT, CHEATING AND AUTOMATION
A. Online Conduct
must comply with the Steam Online Conduct Rules
Security & Safeguards · Restriction or exception
Steam and Content may include functions to detect software or hardware giving unfair multiplayer advantage. You agree not to create Cheats or help others create or use them. You agree not to directly or indirectly disable, circumvent or interfere with anti-cheat software operation. The B Cheating heading introduces this.
B. Cheating
you will not create Cheats
you will not directly or indirectly disable
Security & Safeguards · Restriction or exception
You agree not to tamper with Steam or Content execution unless Valve authorizes it. You may not use Cheats, mods, hacks or other unauthorized third-party software to modify Marketplace, account creation, or interaction with Steam processes or interface, except as expressly permitted.
you will not tamper with the execution
except to the degree expressly permitted
Security & Safeguards · Restriction or exception
You may not use scripts, bots, macros or other non-human systems to interact with Content and Services, including automating account creation, faking gameplay stats such as wins, XP or playtime, earning rewards without genuine input, or participating in adjudication like peer review or overwatch by automated means. The C Automation heading introduces this.
C. Automation
You may not use any form of scripts, bots, macros
Automating the Steam account creation process
Faking gameplay statistics
Earning rewards or progress without genuine user input
Participating in adjudication systems
Security & Safeguards · Company practice
Valve may enforce cheat and automation rules with automated detection and human review per its policies and law. External multiplayer hosts may report your Cheat, tampering or Automation use to Valve, and Valve may share your history of such use with External Hosts within the Privacy Policy bounds. The D Enforcement heading introduces this.
D. Enforcement
using both automated detection methods and human review
may report your use of Cheats
Account & Service Control · Restriction or exception
Valve may restrict or terminate your Accounts or a Subscription for illegal conduct, Cheat or Automation, or Online Conduct Rule breach. You acknowledge Valve need not notify you before terminating Subscriptions or Account.
Valve may restrict or terminate your Account
is not required to provide you notice
Legal Rights & Agreement Rules · Restriction or exception
For non-Valve Subscriptions, Content and Services, Valve does not screen third-party content on Steam or elsewhere. Valve assumes no responsibility or liability for it, except as mandatory law provides. Some third-party apps could be used by businesses, but you may only acquire such software via Steam for private personal use. The Third-Party Content section introduces this.
THIRD-PARTY CONTENT
Valve does not screen such third-party content
you may only acquire such software via Steam for private personal use
Content & IP Rights · Context
Steam provides interfaces and tools for you to generate content and share it with other users or Valve at your discretion. User Generated Content means content you make available to others via multi-user Steam features, or to Valve or affiliates via Content and Services or otherwise. The UGC section and A General Provisions headings introduce this.
USER GENERATED CONTENT
A. General Provisions
User Generated Content
Content & IP Rights · Permission or license
When you upload content to Steam for others or Valve, you grant Valve and affiliates a worldwide non-exclusive right to use, reproduce, modify, create derivatives, distribute, transmit, transcode, translate, broadcast, communicate, publicly display and perform your UGC and its derivatives, to operate, distribute, incorporate and promote Steam service, games and offerings including Subscriptions. The license lasts for the full IP duration from upload. It may end only if Valve breaches and fails to cure within 14 days after your notice to Valve Legal at the Privacy Policy address. Ending does not affect prior sub-licensees. Valve solely owns derivatives it creates and may license them. Cloud storage use grants storage license; Valve may limit storage amount.
you grant Valve and its affiliates the worldwide, non-exclusive right
for the purpose of the operation
has not cured such breach within fourteen (14) days
Valve is the sole owner of the derivative works
Content & IP Rights · Permission or license
If you give Valve feedback or suggestions about Steam, Content, Valve products, Hardware or services, Valve may use them however it chooses with no duty to account to you.
Valve is free to use the feedback or suggestions however it chooses
Content & IP Rights · Context
You agree your uploaded UGC via Valve interfaces gets significant exposure and you share it for enjoyment and recognition from Subscribers. So you grant this license free, despite any contrary App-Specific Terms as defined under Section 6.B below. Section 6.B is in a later packet.
you grant this license to Valve and its affiliates for free
as defined under Section 6.B below
Content & IP Rights · Context
Content Uploaded to the Steam Workshop section begins here. Operative Workshop rules are in the next packet.
B. Content Uploaded to the Steam Workshop
Content & IP Rights · Context
Certain Workshop-Enabled Apps let you create UGC with the app and submit it as a Workshop Contribution to Workshop pages. Contributions can be viewed by the community, and for some categories users may interact, download or purchase them. In some cases they may be considered for incorporation by Valve or a third-party developer into a game or Marketplace.
allow you to create User Generated Content
can be viewed by the Steam community
Content & IP Rights · Company commitment
You agree Valve need not use, distribute or continue distributing any Workshop Contribution and may restrict or remove contributions for any reason, with no duty to do so.
is not obligated to use, distribute, or continue to distribute
Content & IP Rights · Context
Specific Workshop-Enabled Apps or Workshop pages may have special App-Specific Terms that supplement or change this Section to meet that app needs.
may contain special terms
Charges & Financial Obligations · Procedure
Under Section 6.A Workshop Contributions are in principle free to Subscribers. Exceptionally they may be offered for a fee. Revenue sharing and your compensation for paid availability are defined in App-Specific Terms, not this Agreement. Unless App-Specific Terms say otherwise, general Workshop rules below apply.
are in principle made available to Subscribers for free
are defined in the App-Specific Terms and not by this Agreement
Content & IP Rights · Context
Workshop Contributions are Subscriptions, so any Subscriber receiving your Contribution has the same use rights and restrictions as for any other Subscriptions under this Agreement.
Workshop Contributions are Subscriptions
Content & IP Rights · Restriction or exception
Despite Section 6.A license, Valve may only modify including creating derivatives from your Workshop Contribution to make it compatible with Steam and Workshop interface, or where accepted for in-application distribution Valve or the developer may modify as needed to enhance gameplay or ensure app compatibility. Under Section 6.A you grant Valve and affiliates the free right to so modify including derivatives. You get no compensation for such Valve modifications.
Valve will only have the right to modify
you are not entitled to any compensation
Content & IP Rights · User right or choice
You may in sole discretion remove a Workshop Contribution from Workshop pages. Valve then loses rights to use, distribute, transmit, communicate, display or perform it, except Valve may continue for Contributions accepted for in-game distribution or usable in-game, and removal does not affect Subscribers who already obtained a copy.
choose to remove a Workshop Contribution
will not affect the rights of any Subscriber
Content & IP Rights · Procedure
If you use Steam services such as Curators Lists or Broadcasting to promote or endorse a product, service or event for any third-party consideration including non-monetary rewards like free games, you must clearly indicate the consideration source to your audience. The C Promotions heading introduces this.
C. Promotions and Endorsements
you must clearly indicate the source
Content & IP Rights · Company commitment
You represent and warrant you have sufficient rights in all UGC to grant Valve and affected parties the A and B licenses or app-specific Workshop licenses, including all IP, proprietary or personal rights in the UGC. For Workshop Contributions you warrant it was originally created by you, or by you and other contributors where you may submit on their behalf. The D Representations heading introduces this.
D. Representations and Warranties
you have sufficient rights in all User Generated Content
Legal Rights & Agreement Rules · Company commitment
You further represent and warrant that the UGC, your submission, and your rights grant do not violate any contract, law or regulation.
does not violate any applicable contract, law or regulation
Legal Rights & Agreement Rules · Context
This Section 7 on disclaimers, liability, guarantees and warranty does not apply to EU or UK Subscribers. The disclaimers heading introduces the section boundary.
DISCLAIMERS; LIMITATION OF LIABILITY
THIS SECTION 7 DOES NOT APPLY TO EU OR UK SUBSCRIBERS
Legal Rights & Agreement Rules · Restriction or exception
For Australian Subscribers, Section 7 does not exclude, restrict or modify non-excludable guarantees, rights or remedies including under Australian Consumer Law. Under ACL goods carry acceptable-quality guarantees. On failure you get a remedy which may include repair, replacement or refund. If repair or replacement cannot be provided or there is major failure, you get a refund.
DOES NOT EXCLUDE, RESTRICT OR MODIFY
YOU ARE ENTITLED TO A REFUND
Legal Rights & Agreement Rules · Restriction or exception
For New Zealand Subscribers, Section 7 does not exclude non-excludable rights or remedies including under NZ Consumer Guarantees Act 1993. That Act guarantees acceptable quality. On failure you get software remedy which may include repair, replacement or refund. If no remedy or failure is substantial, the Act provides a refund.
DOES NOT EXCLUDE, RESTRICT OR MODIFY
THE ACT PROVIDES FOR A REFUND
Account & Service Control · Procedure
Before acquiring a Subscription, consult Steam product information including Subscription description, minimum technical requirements and user reviews.
you should consult the product information
Legal Rights & Agreement Rules · Restriction or exception
To the maximum extent permitted by law, Valve, affiliates and service providers disclaim any warranty for Steam, Content, Subscriptions and any common-law duties including lack of negligence and workmanlike effort. Steam and related items are provided as is and as available with all faults and without any express or implied warranty including merchantability, fitness or non-infringement. Any UCC Section 2-312 infringement warranty or comparable state warranty is disclaimed. No warranty of title, non-interference or authority is given. The A Disclaimers heading introduces this. Cited UCC Section 2-312 is named law text only, not resolved here.
A. DISCLAIMERS
EXPRESSLY DISCLAIM
WITH ALL FAULTS
Legal Rights & Agreement Rules · Restriction or exception
Any warranty against infringement that may be provided in Section 2-312 of the United States Uniform Commercial Code is expressly disclaimed. This repeats the UCC citation as named law text.
SECTION 2-312 OF THE UNITED STATES UNIFORM COMMERCIAL CODE IS EXPRESSLY DISCLAIMED
Legal Rights & Agreement Rules · Restriction or exception
To the maximum extent permitted by law, Valve, licensors, affiliates and service providers are not liable for any loss or damage from Steam, Account, Subscriptions and Content use or inability to use, including goodwill, work stoppage, computer failure or other commercial losses. Valve is never liable for indirect, incidental, consequential, special, punitive or exemplary or other connected damages, or delay or inability to use, even on fault, tort including negligence, strict liability, warranty breach and even if advised of possible damages. Limits apply even if a remedy fails. The B Limitation heading introduces this.
B. LIMITATION OF LIABILITY
SHALL BE LIABLE IN ANY WAY FOR LOSS OR DAMAGE
EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY
Legal Rights & Agreement Rules · Restriction or exception
Because some states or jurisdictions bar exclusion or limitation for consequential or incidental damages, there Valve, licensors and affiliates liability is limited to the full extent permitted by law.
SHALL BE LIMITED TO THE FULL EXTENT PERMITTED BY LAW
Legal Rights & Agreement Rules · Restriction or exception
To the maximum extent permitted by law, Valve and affiliates do not guarantee continuous, error-free, virus-free or secure Steam, Content, Account, Subscription or related information operation and access. The C No Guarantees heading introduces this.
C. NO GUARANTEES
NEITHER VALVE NOR ITS AFFILIATES GUARANTEE
Legal Rights & Agreement Rules · Context
Certain Valve Hardware carries a Limited Warranty and Agreement, or depending on location a statutory warranty, detailed at the linked page. The D Limited Warranty heading introduces this.
D. LIMITED WARRANTY
IS SUBJECT TO A LIMITED WARRANTY
Legal Rights & Agreement Rules · Context
If you are a German-resident consumer, a different Section 8 version applies, available at the linked German page. The Amendments heading introduces Section 8.
AMENDMENTS TO THIS AGREEMENT
a different version of Section 8 applies to you
Legal Rights & Agreement Rules · Procedure
This Agreement may at any time be mutually amended by your explicit consent to Valve-proposed changes. The A Mutual Amendment heading introduces this.
A. Mutual Amendment
may at any time be mutually amended by your explicit consent
Legal Rights & Agreement Rules · Procedure
Valve may unilaterally amend this Agreement including Subscription Terms or Rules at any time in its sole discretion. You will be emailed at least 30 days before the amendment effective date. You may view the Agreement at the listed site. Failure to cancel before effect accepts the amended terms. If you disagree, your only remedy is to cancel the Account or stop using affected Subscriptions. Valve need not refund pre-cancellation fees nor prorate fees. The B Unilateral Amendment heading introduces this.
B. Unilateral Amendment
may amend this Agreement
at least 30 (30) days before the effective date
Your failure to cancel your Account
Legal Rights & Agreement Rules · Context
Term and Termination section begins here, with A Term in next blocks. Operative term rules continue in next packet.
TERM AND TERMINATION
A. Term
Legal Rights & Agreement Rules · Procedure
The Agreement Term starts when you first indicate acceptance and continues until terminated under the Agreement.
commences on the date you first indicate your acceptance
Account & Service Control · User right or choice
You may cancel your Account anytime. You may stop using a Subscription anytime or ask Valve to end access. Subscriptions are not transferable, and ended game access does not free its activation key for another account even if bought retail. Bundle Subscriptions cannot be ended singly; ending one game ends all in the pack. Cancelling or stopping use gives no refund including Subscription fees. Valve may still collect pre-cancellation fees and costs. You remain liable for pre-cancellation third-party vendor charges. The B Termination by You heading introduces this.
B. Termination by You
You may cancel your Account at any time
will not entitle you to any refund
Account & Service Control · Restriction or exception
Valve may restrict or cancel your Account or Subscriptions anytime if it stops offering those Subscriptions generally to similarly situated Subscribers, or if you breach this Agreement including Subscription Terms or Rules. If Valve restricts or ends your Account or Subscription for Agreement violation or improper or illegal activity, no refund including Subscription fees or unused Wallet funds is granted. The C Termination by Valve heading introduces this.
C. Termination by Valve
Valve may restrict or cancel your Account
no refund
Legal Rights & Agreement Rules · Context
Sections 2.C, 2.D, 2.F, 2.G, 3.A, 3.B, 3.D, 3.H, and 5 through 11 survive expiration or termination. The D Survival heading introduces this. Section numbers are cited text, not resolved beyond this source.
D. Survival of Terms
will survive any expiration or termination
Legal Rights & Agreement Rules · Procedure
Most user concerns can be resolved via the Steam support site at the linked address. If Valve cannot resolve them and a dispute remains, this Section explains the agreed resolution path. The Applicable Law section introduces this.
APPLICABLE LAW
Most user concerns can be resolved
Legal Rights & Agreement Rules · Procedure
For all Subscribers outside the EU and UK, you and Valve agree the Agreement is deemed made in Washington USA, and Washington law excluding conflicts principles and the CISG governs all disputes and claims about the relationship, this Agreement, or Steam, Account or Content use. All such disputes and claims including pre-existing ones must be brought only in competent state or federal courts in King County, Washington. You both consent to exclusive jurisdiction and waive personal jurisdiction or venue objections. The Outside EU UK heading scopes this.
For All Subscribers Outside the European Union and United Kingdom
Washington law
exclusively in any state or federal court located in King County, Washington
Legal Rights & Agreement Rules · User right or choice
If your local laws mandate alternative dispute options, you may seek remedy under them. If you are a Russian consumer, you may also seek remedy with local Russian state courts.
you may seek a remedy under those options
you may also seek a remedy with local Russian state courts
Legal Rights & Agreement Rules · Context
For EU and UK Subscribers, this Agreement is governed by the law of your habitual residence country. The For EU and UK heading scopes this.
For EU and UK Subscribers
governed by the law of the country where you have your habitual residence
Legal Rights & Agreement Rules · Procedure
For disputes on interpretation, performance or validity, an amicable solution may be sought before legal action. You can file a complaint at the listed help address.
an amicable solution may be sought before any legal action
Legal Rights & Agreement Rules · Context
If a court holds any provision invalid or unenforceable, that provision is severable and the rest remains in full force. The Miscellaneous section introduces this.
MISCELLANEOUS
shall remain in full force and effect
Legal Rights & Agreement Rules · Context
This Agreement including Subscription Terms, Rules, Privacy Policy and Hardware Warranty Policy is the entire agreement on its subject and supersedes prior oral or written agreements. It confers no rights on non-parties.
constitutes and contains the entire agreement
Legal Rights & Agreement Rules · Company commitment
Valve duties are subject to existing laws and process and Valve may comply with law enforcement or regulatory requests despite contrary terms.
Valve may comply with law enforcement
Legal Rights & Agreement Rules · Restriction or exception
You agree to follow all import and export laws. You agree not to export Content, Services or Hardware or let terrorist-supporting-country individuals under US export encryption limits use your Account. You represent you are not in, controlled by, or a national or resident of such a barred country.
You agree to comply with all applicable import
You represent and warrant that you are not located
Legal Rights & Agreement Rules · Context
This Agreement was last updated September 10, 2026. If you were a Subscriber before that Revision Date, it replaces your existing Valve or Valve SARL agreement when it becomes effective per Section 8 above. Section 8 amendment rules were covered in packet 8.
was last updated on September 10, 2026
it replaces and supersedes your existing agreement
Legal Rights & Agreement Rules · Context
The closing Privacy Feedback link is site chrome for submitting feedback, not an operative agreement clause.
Privacy Feedback