You agree for your household and other account users
Amazon.com Services LLC and/or its affiliates (“Amazon”) provide the website, products, services, mobile apps and related software (“Amazon Services”). By using them, you agree to these Conditions on behalf of yourself, all members of your household, and others who use any Amazon Service under your account.
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Amazon.com Services LLC and/or its affiliates ("Amazon") provide website features and other products and services to you when you visit or shop at Amazon.com, use Amazon products or services, use Amazon applications for mobile, or use software provided by Amazon
By using the Amazon Services, you agree, on behalf of yourself and all members of your household and others who use any Amazon Service under your account, to the following conditions.
Legal Rights & Agreement Rules · Context
Service-specific terms (e.g., Alexa, Prime Video) apply and control
Many Amazon Services have their own Service Terms, for example Alexa, Amazon Music, Gift Cards or Prime Video, which apply when you use them. If these Conditions conflict with the Service Terms, the Service Terms control.
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When you use an Amazon Service (for example, Alexa, Amazon Music, Gift Cards, or Prime Video) you also will be subject to the terms applicable to that Amazon Service (the "Service Terms").
if you use Alexa on any Amazon or third-party product or service, you agree to the [Alexa Terms of Use]
If these Conditions of Use are inconsistent with the Service Terms, those Service Terms will control.
Not stated here
None of the Service Terms were supplied.
Legal Rights & Agreement Rules · Permission or license
Consent to electronic communications that satisfy 'in writing'
You consent to receive communications from Amazon electronically, such as emails, texts, push notices or Message Center messages, and can keep copies. You agree that electronic agreements, notices and disclosures satisfy any legal requirement that they be in writing.
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You consent to receive communications from us electronically, such as e-mails, texts, mobile push notices, or notices and messages on this site or through the other Amazon Services, such as our Message Center, and you can retain copies of these communications for your records.
You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
data: messages
Legal Rights & Agreement Rules · Restriction or exception
You warrant your content and indemnify Amazon for content claims
You represent and warrant that you own or control all rights to content you post, that it is accurate, and that its use does not violate this policy or injure anyone. You agree to indemnify Amazon for all claims resulting from content you supply.
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You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Amazon for all claims resulting from content you supply.
Legal Rights & Agreement Rules · Restriction or exception
Sanctioned persons may not use Amazon; export laws apply
You may not use any Amazon Service if you are subject to US sanctions, or sanctions consistent with US law imposed by the country where you use Amazon Services. You must comply with applicable US and other export and re-export restrictions for goods, software, technology and services.
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You may not use any Amazon Service if you are the subject of U.S. sanctions or of sanctions consistent with U.S. law imposed by the governments of the country where you are using Amazon Services.
You must comply with all U.S. or other export and re-export restrictions that may apply to goods, software (including Amazon Software), technology, and services.
Legal Rights & Agreement Rules · Restriction or exception
Services provided “as is”; use at your sole risk
Unless otherwise specified in writing, Amazon Services and everything made available through them are provided “as is” and “as available”, without representations or warranties, and you agree your use is at your sole risk. To the full extent permissible by law, Amazon disclaims implied warranties, including merchantability and fitness for purpose, and does not warrant that the Services, servers or emails are free of viruses.
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ARE PROVIDED BY AMAZON ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING.
YOU EXPRESSLY AGREE THAT YOUR USE OF THE AMAZON SERVICES IS AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY LAW, AMAZON DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
AMAZON DOES NOT WARRANT THAT THE AMAZON SERVICES, INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE AMAZON SERVICES, AMAZON'S SERVERS OR ELECTRONIC COMMUNICATIONS SENT FROM AMAZON ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
Qualifications & exceptions
Unless otherwise specified in writing.
To the full extent permissible by law.
Legal Rights & Agreement Rules · Restriction or exception
Amazon excludes liability for all damages, including direct damages
To the full extent permissible by law, Amazon states it will not be liable for any damages of any kind arising from use of any Amazon Service or anything made available through it, including direct, indirect, incidental, punitive and consequential damages, unless otherwise specified in writing. No specific monetary cap is stated.
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TO THE FULL EXTENT PERMISSIBLE BY LAW, AMAZON WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF ANY AMAZON SERVICE, OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH ANY AMAZON SERVICE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.
INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.
Qualifications & exceptions
To the full extent permissible by law.
Unless otherwise specified in writing.
Legal Rights & Agreement Rules · Restriction or exception
Binding arbitration for disputes, with three exceptions
Disputes relating to use of any Amazon Service or products sold through Amazon.com are resolved by binding arbitration rather than court, waiving judge or jury trial. The exceptions are small claims court where you reside, court injunctions to stop IP infringement or to restrain future legal violations for the general public, and court decisions on compliance with the pre-arbitration procedure; the agreement is governed by the FAA, federal arbitration law and Washington law.
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YOU AND WE AGREE THAT ANY DISPUTE OR CLAIM RELATING IN ANY WAY TO YOUR USE OF ANY AMAZON SERVICE, OR TO ANY PRODUCTS OR SERVICES SOLD OR DISTRIBUTED BY AMAZON OR THROUGH AMAZON.COM, WILL BE RESOLVED BY BINDING ARBITRATION RATHER THAN IN COURT.
(i) if the dispute or claim qualifies for small claims court in the jurisdiction in which you reside, then you or we may sue there instead
(ii) you or we may seek injunctive relief in court to stop infringement or misuse of intellectual property rights (like trademarks, copyrights, and patents), or to restrain future violations of the law for the benefit of the general public as a whole
(iii) all disputes about whether you or we complied with the pre-arbitration dispute resolution procedure set forth below (which is a condition precedent to filing arbitration) must be decided by a court and not by an arbitrator
which means you and we are each waiving our right to sue in court and have a judge or jury trial
This arbitration agreement is governed by the Federal Arbitration Act (“FAA”), federal arbitration law, and the law of the State of Washington.
Legal Rights & Agreement Rules · Restriction or exception
Class and representative actions waived in arbitration
Arbitration proceeds only on an individual basis, not as a class or representative action. Only individualized relief is available in arbitration, and public injunctive relief or representative claims are not allowed there.
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YOU AND WE AGREE THAT ANY ARBITRATION PROCEEDING WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS OR REPRESENTATIVE ACTION.
You and we may only seek or obtain individualized relief in arbitration, and claims or requests for public injunctive relief or relief where you or we act in a representative capacity are not allowed.
Required pre-arbitration steps: customer service, notice, 60 days talks
Before arbitration you must first contact customer service; if unresolved, you must complete Amazon’s dispute procedure, including submitting a Notice of Dispute claim form and negotiating in good faith for 60 days. Amazon says it will send you the same information at your account’s primary email and follow the same procedure if it has an arbitrable dispute with you.
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If you have a dispute or claim subject to this arbitration agreement, you must first contact customer service to try to resolve it.
including submitting a completed Notice of Dispute using this [Claim Form]
and negotiating in good faith for 60 days
We will provide you the same information via your Amazon account’s primary email address if we have an arbitrable dispute with you and will follow the same dispute resolution procedure.
Not stated here
The linked dispute resolution procedure page and Claim Form were not supplied.
Legal Rights & Agreement Rules · Procedure
JAMS arbitration: single arbitrator, virtual or in your county
If unresolved within 60 days of a notice of dispute or after a timely requested settlement conference, whichever is later, either side may start arbitration administered by JAMS under its Streamlined Rules with a single arbitrator, held virtually, in your county, or elsewhere by agreement. JAMS consumer Minimum Standards take precedence over conflicting terms, the award must be written with essential findings, and other arbitration awards have no precedential effect unless both were parties.
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If you and we do not reach a resolution within 60 days from receiving a notice of dispute or after completing a timely requested settlement conference, whichever is later, then you or we may initiate binding arbitration.
(i) be administered by JAMS pursuant to the JAMS Streamlined Arbitration Rules & Procedures; (ii) be conducted by a single arbitrator; and (iii) take place virtually, in the county where you reside, or in any other location mutually agreed upon.
To the extent this arbitration agreement conflicts with the JAMS Policy on Consumer Arbitrations Pursuant to Pre-Dispute Clauses Minimum Standards for Procedural Fairness (the “Minimum Standards”), then the Minimum Standards shall take precedence.
The arbitrator shall issue a written award that states the disposition of each claim and provides a concise statement of the essential findings and conclusions on which it is based.
any awards issued in other arbitrations will have no precedential or preclusive effect in any arbitration between us unless you and we were parties to the prior award
Not stated here
Arbitration fee allocation is not stated in these Conditions.
Legal Rights & Agreement Rules · Procedure
Mass arbitration batching and litigation-funding disclosure
Twenty-five or more similar demands within six months with the same or coordinated counsel form a “Mass Arbitration”, handled under JAMS Mass Arbitration Procedures in batches of at least 25 (at least 100 above 500 demands, at least 500 above 2500), each with one set of fees and a single arbitrator. For a Mass Arbitration, both sides must disclose third-party litigation funding relationships and agreements and any transferred financial interest; JAMS Optional Appeal Procedures apply to mass arbitrations and to any final award of $250,000 or more.
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If 25 or more demands for arbitration are filed within six months relating to the same or similar subject matter and sharing common issues of law or fact, and counsel for the parties submitting the demands are the same or coordinated in any fashion
the Process Administrator appointed by JAMS shall group the arbitration demands into batches of at least 25 and provide for resolution of each batch with one set of administrative fees and a single arbitrator assigned per batch
If more than 500 arbitration demands are filed in a Mass Arbitration, then the Process Administrator shall group the arbitration demands into batches of at least 100. If more than 2500 arbitration demands are filed in a Mass Arbitration, then the Process Administrator shall group the arbitration demands into batches of at least 500.
(i) all relationships with third-party litigation funders related to the Mass Arbitration and copies of all applicable litigation funding agreements; and (ii) any financial interest that you or we have assigned or transferred to a third party
You and we agree that the JAMS Optional Appeal Procedures will apply in any Mass Arbitration and in any arbitration in which either you or we receive a final award requiring payment of $250,000 or more.
Legal Rights & Agreement Rules · Restriction or exception
Arbitrator decides arbitrability; some claims go to King County court
The arbitrator has exclusive authority over disputes about the arbitration agreement’s interpretation, applicability, enforceability or formation, including whether a claim is arbitrable. Severed claims, public injunctive relief requests and disputes about pre-arbitration compliance may be brought only in state or federal court in King County, Washington, with consent to jurisdiction and a jury-trial waiver, and unenforceable provisions are severed.
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You and we each agree that the arbitrator shall have exclusive authority to resolve all disputes relating in any way to the interpretation, applicability, enforceability, or formation of this arbitration agreement, including disputes about whether a particular claim or demand for relief is subject to arbitration and whether this arbitration agreement is unconscionable, illusory, or otherwise unenforceable.
any severed claim or demand for relief, any request for public injunctive relief, and any dispute about whether you or we complied with the pre-arbitration dispute resolution procedure may be brought only in state or federal court in King County, Washington, where you and we consent to personal jurisdiction and venue and waive any right to a jury trial
If any provision in this arbitration agreement is held unenforceable, then that provision shall be severed, with the remainder of the agreement remaining in full force and effect.
Legal Rights & Agreement Rules · Context
Washington and federal law; injury claims follow the local state's law
Applicable federal law and Washington state law, without regard to conflict-of-laws principles, govern these Conditions and disputes with Amazon. Disputes over personal injury or physical property damage allegedly caused by products bought through Amazon are instead governed by the law of the state where the injury or damage occurred.
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you agree that applicable federal law, and the laws of the state of Washington, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Amazon
except for disputes arising from personal injury or physical harm to property allegedly caused by products purchased using Amazon Services. Such disputes will be governed by the law of the state in which the personal injury or physical harm to property occurred.
Legal Rights & Agreement Rules · Permission or license
Amazon may change terms any time; continued use means acceptance
Other site policies, such as the pricing policy, also govern your use. Amazon reserves the right to change its site, policies, Service Terms and these Conditions at any time, and using Amazon Services after changes means you agree to them; invalid conditions are severable.
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Please review our other policies, such as our [pricing policy]
These policies also govern your use of Amazon Services.
We reserve the right to make changes to our site, policies, Service Terms, and these Conditions of Use at any time. By using Amazon Services after such changes, you agree to be bound by them.
that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition
Not stated here
This section does not describe any advance notice of changes.
Legal Rights & Agreement Rules · Context
English version prevails over translations
The parties expressly wish the Conditions to be drawn up in English, and the English version prevails over any conflicting translation.
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It is the express wish of the parties that these Conditions of Use be drawn up in English. In the event of any inconsistency, discrepancy or conflict between the English version of these Conditions of Use and their translation in another language, the English version shall prevail.
Legal Rights & Agreement Rules · Context
Amazon lists a Seattle mailing address
The “Our Address” section lists Amazon.com, Inc., P.O. Box 81226, Seattle, WA 98108-1226.
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Amazon.com, Inc. P.O. Box 81226 Seattle, WA 98108-1226
Legal Rights & Agreement Rules · Permission or license
Software updates may be offered at any time without notice
Amazon may offer automatic or manual updates to Amazon Software at any time and without notice to you.
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We may offer automatic or manual updates to the Amazon Software at any time and without
notice to you.
data: device
Legal Rights & Agreement Rules · Context
Government users and open-source or third-party terms
US Government end users receive Amazon Software as a “Commercial Product” as defined in the US Code of Federal Regulations, with the same rights as everyone else. If other Amazon or third-party terms, such as open-source licenses, conflict with these Conditions for part of the software, those terms control for that part and to the extent of the conflict.
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If you are a U.S. Government end user, we are licensing the Amazon Software to you
as a "Commercial Product" as that term is defined in the U.S. Code of Federal Regulations (see 48 C.F.R. § 2.101), and the rights we grant you to the Amazon Software are the same as the rights we grant to all others under these Conditions of Use.
or third-party terms applicable to any portion of Amazon Software, such as open-source license terms, such other terms will control as to that portion of the Amazon Software and to the extent of the conflict.
Conflicts. In the event of any conflict between these Conditions of Use and any other Amazon
Legal Rights & Agreement Rules · Procedure
Subpoenas served only through registered agent CSC
Amazon accepts subpoenas and other legal process only through its national registered agent, Corporation Service Company, at a Tumwater, Washington address. It notes that detailed information speeds processing, giving examples such as purchase email or credit card number, seller details, device serial numbers, and IP addresses with time stamps.
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Amazon accepts service of subpoenas or other legal process only through Amazon's national registered agent, Corporation Service Company (CSC).
Tumwater, WA 98501
providing detailed and accurate information at the outset will facilitate efficient processing of your request
e-mail and/or credit card number used to make purchases for retail purchase information; the name, e-mail, and physical address of a seller for seller information; device serial number for Amazon devices; and IP address and complete time stamps