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Legal Rights & Agreement Rules · Procedure
In the event of any conflict between these Terms and Conditions and any other materials that constitute the service agreement, these Terms shall govern to resolve the conflict.
In the event of a conflict between these T&Cs and any other materials that makeup the Agreement, these T&Cs shall govern to the extent necessary to resolve the conflict.
Legal Rights & Agreement Rules · Restriction or exception
The dispute resolution provision in these Terms, including the class action waiver and jury trial waiver, controls over dispute resolution provisions in any other contract in the event of a conflict.
The dispute resolution provision in these T&Cs, including the Class and Mass Action Waiver and Jury Trial Waiver, controls over the dispute resolution provisions in any other contract or agreement if there is a conflict.
Account & Service Control · Company practice
If you give your personal account validation information to someone, they can access and make changes to your account, and those changes will be legally binding on you.
If you give your personal account validation information to someone, they can access and make changes to your account. Those changes will be binding on you.
Account & Service Control · User right or choice
You represent that you are at least the age of majority in your state of residence (21 years old or legally emancipated if in Puerto Rico) and legally authorized to enter into the agreement.
You represent that you are at least the age of majority in your state of residence (twenty-one (21) years old or legally emancipated if you are a Puerto Rico customer) and you are legally authorized to enter into this Agreement.
Legal Rights & Agreement Rules · Procedure
Your agreement begins when you accept by giving a written or electronic signature, telling Mint Mobile orally, activating service, using service after a change, or paying for service or a device.
YOUR AGREEMENT WITH MINT MOBILE STARTS WHEN YOU ACCEPT.
Please read these T&Cs carefully. They cover important information about our services provided to you (“Service” or “Services”)
Legal Rights & Agreement Rules · Procedure
You agree to resolve any dispute with Mint Mobile through individual binding arbitration or small claims court instead of a court of general jurisdiction or jury trial.
BY ACCEPTING THESE T&CS, YOU ARE AGREEING TO RESOLVE ANY DISPUTE WITH US THROUGH INDIVIDUAL BINDING ARBITRATION OR SMALL CLAIMS DISPUTE PROCEDURES, AND YOU ARE WAIVING YOUR RIGHTS TO A JURY TRIAL AND TO PARTICIPATE IN ANY CLASS ACTION LAWSUIT.
Legal Rights & Agreement Rules · Procedure
Before initiating arbitration or small claims litigation, the party asserting a dispute must send a written Notice of Dispute and attempt informal negotiation for at least 60 days.
by sending a written description of your claim (“Notice of Dispute”)
Legal Rights & Agreement Rules · Restriction or exception
You and Mint Mobile agree that claims may be brought only in an individual capacity and not as a plaintiff or class member in any purported class, mass, or representative proceeding.
CLASS AND MASS ACTION WAIVER. YOU AND WE EACH AGREE THAT ANY PROCEEDINGS, WHETHER IN ARBITRATION OR COURT, WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, REPRESENTATIVE, MASS, OR CONSOLIDATED ACTION (THE “CLASS AND MASS ACTION WAIVER”).
Legal Rights & Agreement Rules · User right or choice
Either you or Mint Mobile may bring an individual action in small claims court as an exception to the arbitration requirement.
MINT MOBILE AND YOU EACH AGREE THAT, EXCEPT AS PROVIDED BELOW, ANY AND ALL CLAIMS OR DISPUTES WILL BE RESOLVED BY INDIVIDUAL BINDING ARBITRATION OR IN SMALL CLAIMS COURT.
Legal Rights & Agreement Rules · Context
The Agreement is governed by the Federal Arbitration Act, applicable federal law, and the substantive laws of California without regard to its conflict of laws principles.
You and we each agree that the Agreement is governed by the Federal Arbitration Act, applicable federal law, and the laws of the state or jurisdiction in which your then-current billing address in our records is located, without regard to the conflicts of laws rules of that state or jurisdiction.
Legal Rights & Agreement Rules · Context
If any part of the Agreement is determined to be invalid or unenforceable, that part may be severed and the remaining provisions will continue in full effect.
you will not receive any refund of amounts paid to us in connection with any such Service plan whether cancelled by you or terminated, suspended, and/or adjusted by us.
Legal Rights & Agreement Rules · Procedure
Mint Mobile may deliver notice to you by mail to your billing address, by email to your account email address, or by text message to your device.
WE RESERVE THE RIGHT TO CHANGE OR MODIFY THESE T&Cs, OUR SERVICES, DISCOUNTS, TECHNOLOGIES (INCLUDING CHANGES TO OUR NETWORK THAT MAY IMPACT YOUR DEVICE’S COMPATIBILITY), COVERAGE, OR ANY OTHER TERMS IN THE AGREEMENT AT ANY TIME
Legal Rights & Agreement Rules · Company practice
Mint Mobile may modify or amend these Terms, prices, fees, plans, or features from time to time, and your continued use of service constitutes acceptance.
Failure to use a supported, compatible Device when accessing our network will result in immediate termination of your Service.
Legal Rights & Agreement Rules · Restriction or exception
Coverage maps only approximate anticipated wireless coverage outdoors; actual service area and quality may vary without notice based on terrain, weather, foliage, and network load.
Coverage maps only approximate our anticipated wireless coverage area outdoors; actual Service area, coverage and quality may vary and change without notice depending on a variety of factors
Security & Safeguards · Restriction or exception
When calling 9-1-1, you must state your emergency, location, and phone number, as the operator may not automatically receive this information, and Mint Mobile disclaims responsibility for connection failures.
When making a 9-1-1 call, always state the nature of your emergency and provide both your location and phone number, as the operator may not automatically receive this information.
Security & Safeguards · Procedure
You are obligated to provide Mint Mobile with your most recent physical Registered Location whenever using the Wi-Fi Calling feature for 9-1-1 emergency routing.
obligation to provide us with your most recent physical location (your “Registered Location”) whenever using the Wi-Fi Calling feature
Legal Rights & Agreement Rules · Restriction or exception
After you reach your monthly high-speed data allotment, your Currently, we do not reduce data speeds based on your Usage Total on any of our Unlimited Service plans; we manage network traffic for the remainder of the monthly billing cycle.
Currently, we do not reduce data speeds based on your Usage Total on any of our Unlimited Service plans; we manage significant high-speed data usage by Unlimited customers through prioritization and traffic management during times of network congestion
Charges & Financial Obligations · Procedure
Your Mint Mobile service will operate only after you have purchased and redeemed an eligible Mint Mobile service plan.
Your Service will operate only after you have purchased and redeemed a Mint Mobile Service plan.
Charges & Financial Obligations · Procedure
Enrolling in Auto-Renew authorizes Mint Mobile to automatically charge your debit or credit card at recurring intervals unless cancelled.
Trial Plans are not renewable and you must become a paid subscriber to the Mint Mobile service in order to continue your access to the Mint Mobile service.
Sharing & Disclosure · Company practice
All international long-distance services included in your Mint Mobile service are handled and delivered by a third party.
All international long-distance services included in your Service are handled by a third party
Charges & Financial Obligations · Restriction or exception
International roaming is not available without purchase of a Minternational Pass or other designated international roaming add-on.
You are responsible for, and shall pay, the taxes, fees and surcharges set forth in Sections 11.1 – 11.5 below (“Taxes, Fees and Surcharges”) in connection with your Service account.
Charges & Financial Obligations · Company practice
You agree to pay all charges incurred in connection with your service, including monthly fees, taxes, surcharges, and recovery fees.
The Recovery Fee is calculated as a flat, per-plan fee (refer to table below), plus an additional 2.5% of the plan cost which is applied to help recover other administrative fees.
Charges & Financial Obligations · Company practice
The Recovery Fee is assessed by Mint Mobile to defray administrative and compliance expenses; it is separate from base plan pricing and is not a government tax.
Although added to the overall Charges, the Recovery Fee is separate from the cost of Service and the Recovery Fee shall not result in the purchase of any additional Service time.
Charges & Financial Obligations · Company practice
Mint Mobile assesses a Federal Universal Service Fund Fee to recover required contributions to federal universal service programs.
The Federal Universal Service Fund Fee is designed to recover Mint Mobile’s contribution to the Federal Universal Service Fund program.
Charges & Financial Obligations · Company practice
Certain federal, state, municipal, and local government taxes, fees, and surcharges are not included in plan pricing and are billed to the customer.
Certain federal, state, municipal, local or other governmental Government taxes, including without limitation sales and use taxes, now in force or enacted in the future, are assessed as a result of your subscription to, use of, or payment for Mint Mobile Service.
Charges & Financial Obligations · Procedure
Unless otherwise provided by law, you agree to notify Mint Mobile of any billing dispute within sixty (60) days of receiving the disputed bill or charge.
Unless otherwise provided by law, you agree to notify us of any dispute regarding your bill or Charges to your account within sixty (60) days (twenty (20) days for Puerto Rico customers) after the date you first receive the disputed bill or Charge.
Legal Rights & Agreement Rules · Procedure
Mint Mobile will provide a written determination regarding any billing dispute from Puerto Rico customers within 30 days of receipt.
We will provide you with a determination regarding any dispute that is presented to us in accordance with this Section 12 within fifteen (15) days after we receive it.
Legal Rights & Agreement Rules · User right or choice
You consent to receive communications, autodialed calls, and prerecorded messages from Mint Mobile, with the right to revoke consent at any time.
We may at times contact you using autodialed or prerecorded message calls or text messages
You expressly consent to receive all communications
Security & Safeguards · Procedure
You agree to notify Mint Mobile promptly if your device is lost or stolen; once notified, Mint Mobile will suspend your service.
You agree to notify us if your Device is lost or stolen. Once you notify us, we will suspend your Service.
Legal Rights & Agreement Rules · Restriction or exception
Mint Mobile service is provided solely for personal consumer use, and resale, commercial exploitation, or continuous automated calling is prohibited.
By activating or renewing Mint Mobile Service with Mint Mobile, you agree that you do so because you want Mint Mobile Service from Mint Mobile for personal use only and not for commercial and/or business uses
Legal Rights & Agreement Rules · Restriction or exception
Mint Mobile reserves the right to limit, throttle, suspend, or terminate your service or agreement without notice for terms violations, fraud, or misuse.
WE MAY LIMIT, THROTTLE, ADJUST, SUSPEND OR TERMINATE YOUR SERVICE OR AGREEMENT WITHOUT NOTICE AT ANY TIME AND FOR ANY REASON
Charges & Financial Obligations · User right or choice
Eligible initial plan purchases may be refunded within seven (7) days under Mint Mobile’s 7-day money-back guarantee, subject to policy conditions.
16.3 Plan Refund Policy (Terminations, Suspensions, Adjustments). To the extent permitted by law and these T&Cs, if you have purchased one of our 30-day Service plans and we terminate or suspend your Service for any reason specified in Section 16.1 or otherwise, you will not receive any refund
Legal Rights & Agreement Rules · Restriction or exception
Mint Mobile reserves the right to cancel or deactivate service or reduce data throughput speeds for violations of the Agreement or Acceptable Use Policy.
Mint Mobile reserves the right to cancel or deactivate Mint Mobile Service or reduce data throughput speeds
Charges & Financial Obligations · Procedure
Devices, SIMs, and accessories provided by Mint Mobile may be returned within fourteen (14) days in original packaging and condition.
16.4 Device, SIM Kits, and Accessory Return Policies. For Mint Mobile-provided Devices, SIM Kits, and accessory returns and exchanges, see the applicable Return Policy on our website.
Legal Rights & Agreement Rules · Company commitment
New devices purchased from the Mint Mobile website come with a one-year manufacturer warranty from the original date of purchase.
16.5 Device Warranty Information All new Devices purchased from our website come with a one-year manufacturer warranty from the original date of sale.
Legal Rights & Agreement Rules · Restriction or exception
Device warranty covers only defects in materials or workmanship and excludes damages resulting from abuse, accidents, liquid contact, or unauthorized modifications.
Your warranty only covers defects in materials or workmanship. It does not cover defects arising from damage or normal wear-and-tear or aging.
Use & Processing · Company practice
Mint Mobile’s collection and use of personal information is governed by the Mint Mobile Privacy Notice, which is incorporated into the Terms by reference.
Our Privacy Notice governs how we collect and use information related to your use of the Mint Mobile Service.
Legal Rights & Agreement Rules · Restriction or exception
Services and devices are provided on an as-is and as-available basis, and Mint Mobile disclaims all express, implied, and statutory warranties including uninterrupted service.
THE MINT MOBILE SERVICES AND DEVICES ARE PROVIDED ON AN “AS IS,” “AS AVAILABLE” AND “WITH ALL FAULTS” BASIS AND WITHOUT WARRANTIES OF ANY KIND.
Legal Rights & Agreement Rules · Restriction or exception
To the maximum extent permitted by law, Mint Mobile is not liable for indirect, special, incidental, punitive, or consequential damages, and liability is strictly capped.
EXCEPT IN CASES OF FRAUD OR WILLFUL MISCONDUCT, TO THE GREATEST EXTENT PERMITTED BY LAW, MINT MOBILE IS NOT RESPONSIBLE FOR LOSSES RELATING TO ANY SERVICE, SIM CARD, AND/OR DEVICE IT MAY OFFER UNDER THESE T&CS.
Legal Rights & Agreement Rules · Restriction or exception
You agree to defend, indemnify, and hold harmless Mint Mobile from any third-party claims, liabilities, or expenses resulting from your use of service or violation of terms.
You agree to defend, indemnify, and hold us harmless from and against any and all losses, claims, liabilities, costs and expenses
Legal Rights & Agreement Rules · Restriction or exception
You may not assign your rights or obligations under the Agreement without Mint Mobile’s prior written consent, while Mint Mobile may freely assign its rights at any time.
You cannot assign the Agreement or any of your rights or duties under it without our written consent. We may assign all or part of the Agreement or your debts to us without notice.
Charges & Financial Obligations · Restriction or exception
Each Mint Mobile Trial Plan includes limited introductory service with up to 250 SMS messages, 250 voice minutes, and 250 megabytes of data.
Each Trial Plan includes Mint Mobile service with up to 250 SMS messages, 250 voice minutes, and 250 MB of 5G and/or 4G LTE data.
Charges & Financial Obligations · User right or choice
After your initial trial, you may choose to purchase an additional Trial Plan for $5.00 at participating retail locations.
After your initial Trial Plan, you may choose to purchase an additional Trial Plan for $5.00 at participating third-party distributors.
Legal Rights & Agreement Rules · Restriction or exception
Consumers who purchase a Mint Mobile Plan are eligible to purchase twelve (12) months of MINTech Advisors service for a one-time fee of $15 or discounts.
Consumers who purchase a Mint Mobile Plan are eligible to purchase twelve (12) months of MINTech Advisors service for a one-time fee of $15
Legal Rights & Agreement Rules · Procedure
Plans and SIMs under CampusSIMS are provided by Mint Mobile, and activating or using the service constitutes agreement to these Terms and Conditions.
New activation required. Plans, SIMs and services provided by Mint Mobile. By activating/using the Mint Mobile service, you acknowledge and agree to be bound by the full Plan Terms & Conditions.
Charges & Financial Obligations · Company practice
Mint Mobile may offer promotional service plans, devices, or features in its sole discretion, subject to modification or cancellation without prior notice.
From time to time, and in Mint Mobile’s sole discretion, we may offer certain promotions (including, without limitation, credits, discounts, or “free” Service)