31 of 64 cards in Legal Rights & Agreement Rules
Legal Rights & Agreement Rules · Context
Discord Inc. is located at 444 De Haro Street #200, San Francisco, CA 94107, USA.
We’re Discord! Discord Inc. is located at 444 De Haro Street #200, San Francisco, CA 94107, USA.
data: location_data · purpose: service_operation
Legal Rights & Agreement Rules · Restriction or exception
Using services to facilitate, plan, or execute unlawful transactions or illegal conduct is strictly forbidden.
Don’t use the services to do anything else that’s illegal. This includes using the services to plan or commit any crime or do anything else that is illegal.
purpose: legal_compliance
Legal Rights & Agreement Rules · Restriction or exception
You must indemnify Discord and its officers, directors, employees and agents for claims and costs, including reasonable legal and accounting fees, related to service or third-party-service use, content, violations, negligence or willful misconduct.
You will indemnify and hold Discord and its officers, directors, employees and agents harmless from and against any claims, liabilities, damages, and costs (including reasonable legal and accounting fees) related to (a) your access to or use of our services or third-party services, (b) your content, (c) your violation of these terms, or (d) your negligence or willful misconduct.
Legal Rights & Agreement Rules · Restriction or exception
Discord gives no minimum service-quality guarantee and disclaims warranties as far as law permits. Where warranties cannot be excluded, it limits their duration and remedies only as far as that jurisdiction allows.
We work hard to offer great services, but we can’t guarantee any minimum levels of quality of services (which may also depend on factors beyond our control, such as the quality of your internet access and equipment). TO THE FULLEST EXTENT PERMITTED BY LAW, DISCORD, ITS AFFILIATES, AND THEIR RESPECTIVE SUPPLIERS MAKE NO WARRANTIES, EITHER EXPRESS OR IMPLIED, ABOUT THE SERVICES. THE SERVICES ARE PROVIDED “AS IS.” WE ALSO DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT, AND NON-INFRINGEMENT,
Legal Rights & Agreement Rules · Restriction or exception
Where law allows, Discord excludes listed consequential and economic losses, data loss and service damage. It does not exclude liability illegally or override nonwaivable consumer rights.
TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW
WE DON’T EXCLUDE OR LIMIT OUR LIABILITY TO YOU WHERE IT WOULD BE ILLEGAL TO DO SO.
Legal Rights & Agreement Rules · Restriction or exception
Except liabilities law does not allow Discord to limit, its cap is the greater of $100 (or local equivalent) or amounts paid in the three months before you first assert a claim.
BESIDES THE TYPES OF LIABILITY WE CANNOT LIMIT BY LAW (AS DESCRIBED IN THIS SECTION), DISCORD LIMITS OUR LIABILITY TO YOU TO THE GREATER OF (A) THE AMOUNTS YOU HAVE PAID US IN THE THREE MONTHS BEFORE YOU FIRST ASSERT A CLAIM OR (B) $100 USD (OR THE EQUIVALENT IN YOUR LOCAL CURRENCY).
Legal Rights & Agreement Rules · Procedure
Send disputes@discordapp.com your name, account email or phone, detailed issue and requested resolution. You and any counsel must be personally available for a phone/video conference unless Discord waives your attendance in writing.
“Informal Dispute Resolution.” Most Disputes can be resolved informally. If you have an issue with the services or Discord, you agree that you will reach out to us and use good faith efforts to settle the Dispute informally through negotiation before initiating a lawsuit or arbitration. This requires emailing disputes@discordapp.com a written notice (“Written Notice”) about your issue, which must include: (1) your name; (2) the email address or phone number associated with your Discord account; (3) a detailed description of the issue; and (4) how you’d like to resolve it. This notice must be provided on an individual basis and you, along with your counsel if you have one, must be available personally for a telephone or videoconference to resolve your claims, unless Discord states in writing that you are not personally required to attend.
Legal Rights & Agreement Rules · Procedure
If unresolved 60 days after receipt of notice, the parties may continue informal discussions or use an applicable formal dispute process. The appropriate process still depends on the arbitration terms and exceptions.
If the Dispute is not resolved within 60 days after receipt of the Written Notice, you and Discord agree to resolve any remaining Dispute through further informal discussions or one of the formal dispute resolution provisions below.
Legal Rights & Agreement Rules · Procedure
The required informal process, including participation unless waived, precedes formal filings. Limitations, fees and other deadlines pause during it. A court may decide whether notice and participation requirements were satisfied.
This Informal Dispute Resolution process, including your personal participation in the meet and confer is a prerequisite and condition precedent to commencing any formal dispute resolution proceeding. You and Discord (the “Parties”) agree that any applicable statute of limitations period and filing fees or other deadlines will be tolled while the Parties engage in this Informal Dispute Resolution process. The Parties further agree that whether a complaining Party has satisfied the requirements of this Informal Dispute Resolution process, including whether a Written Notice was properly submitted or contained all required information, is an issue that can be decided by a court as a prerequisite to arbitration.
Legal Rights & Agreement Rules · Context
Federal US and California law govern the terms and disputes, subject to applicable legal restrictions and preserved mandatory local consumer rights.
EXCEPT WHERE PROHIBITED BY APPLICABLE LAW
law of the United States and the laws of California
Legal Rights & Agreement Rules · Procedure
Non-arbitrable disputes and arbitration-related court proceedings generally go to competent courts in New Castle County, Delaware, except where law prohibits. EU consumers retain the stated local-rights and home-court exception.
County of New Castle, Delaware
EXCEPT WHERE PROHIBITED BY APPLICABLE LAW
to a court in your domicile if in an EU Member State
Legal Rights & Agreement Rules · Restriction or exception
Except where law prohibits, non-arbitrable disputes may only be pursued individually, without class, collective or representative actions. Arbitration has its own relief and batching rules.
may only be pursued by you on an individual basis
EXCEPT WHERE PROHIBITED BY APPLICABLE LAW
Legal Rights & Agreement Rules · Restriction or exception
Either party must bring a dispute-related action within one year after accrual, except where applicable law prohibits that limit. Required informal resolution pauses relevant deadlines.
more than one (1) year
EXCEPT WHERE PROHIBITED BY APPLICABLE LAW
will be tolled
Legal Rights & Agreement Rules · Procedure
After unsuccessful informal resolution, US and Canadian residents generally use binding arbitration. Proper opt-outs, qualifying small claims and specified IP or unauthorized-use disputes are exceptions.
U.S. OR CANADIAN RESIDENT
subject to the terms of this Agreement to Arbitrate
You can decline
will not be subject to arbitration
Legal Rights & Agreement Rules · Restriction or exception
For covered disputes the parties waive jury trial to the extent law permits. Arbitration costs may exceed litigation costs and discovery may be more limited.
ARBITRATION MEANS THAT YOU WAIVE YOUR RIGHT TO A JURY TRIAL. In some instances, the costs of arbitration could exceed the costs of litigation and the right to discovery may be more limited in arbitration than in court. YOU HEREBY ACKNOWLEDGE AND AGREE THAT YOU AND DISCORD ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY TO THE MAXIMUM EXTENT PERMITTED BY LAW.
Legal Rights & Agreement Rules · Procedure
For 100 or more similar coordinated demands close in time, NAM generally uses batches of 100 and one arbitrator per batch, with 10% of anticipated batches permitted simultaneously. Remaining filings and fees wait for designated stages and mediation. The claim limitation period pauses until disposition, withdrawal or settlement.
to increase the efficiency of administration and resolution of arbitrations, in the event 100 or more similar arbitration demands (those asserting the same or substantially similar facts or claims, and seeking the same or substantially similar relief) presented by or with the assistance or coordination of the same law firm(s) or organization(s) are submitted to NAM against Discord within reasonably close temporal proximity ("Mass Filing"), the Parties agree (i) to administer the Mass Filing in batches of 100 demands per batch (to the extent there are fewer than 100 arbitration demands left over after the batching described above, a final batch will consist of the remaining demands) with only one batch filed, processed, and adjudicated at a time; (ii) to designate one arbitrator for each batch; (iii) to accept applicable fees, including any related fee reduction determined by NAM; (iv) that 10% of the anticipated total number of batches for the Mass Filing may proceed simultaneously as set forth in this batching provision and Agreement to Arbitrate, but no other demands for arbitration that are part of the Mass Filing may be filed, processed, or adjudicated until the completion of the “Mediation Period” described below, and after a prior batch of 100 is filed, processed, and adjudicated; (v) that fees associated with a demand for arbitration included in a Mass Filing, including fees owed by Discord and the claimants, shall only be due after your demand for arbitration is included in a set of batch proceedings and that batch is properly designated for filing, processing, and adjudication; and (vi) that the staged process of batched proceedings, with each set including 100 demands, shall continue until each demand (including your demand) is adjudicated or otherwise resolved.
Legal Rights & Agreement Rules · Procedure
After the first completed NAM batch, a mediator has a 90-day period to resolve remaining claims or agree on a method. If unresolved with no agreed method, either side may opt out to court by written notice within 60 days after that period. Otherwise staged arbitration continues.
For arbitrations before NAM, the results of the first completely adjudicated batch of demands will be given to a NAM mediator selected from a group of 5 mediators proposed by NAM, with Discord and the remaining claimants’ counsel being able to strike one mediator each and then rank the remaining mediators and the highest collectively ranked mediator being selected. The selected mediator will try to facilitate a resolution of the remaining demands in the Mass Filing. After the results of the first batch are provided to the mediator, Discord, the remaining claimants and their counsel, and the mediator will have 90 days (the “Mediation Period”) to agree on a resolution or substantive methodology for resolving the outstanding demands. If the Parties are unable to resolve the outstanding demands during the Mediation Period and cannot agree on a methodology for resolving them through further arbitrations, either Discord or any remaining claimant may opt out of the arbitration process (“Mass Arbitration Opt Out”) and have the demand(s) proceed in a court of competent jurisdiction.
Legal Rights & Agreement Rules · User right or choice
Email arbitration-opt-out@discord.com within 30 days of September 29, 2025 or first account registration, whichever is later. Only arbitration is rejected; other terms remain. The clause removes prior arbitration agreements for claims not yet filed.
Opt-out. You can decline this Agreement to Arbitrate–and no other provision of these terms–by emailing an opt-out notice to arbitration-opt-out@discord.com within 30 days of September 29, 2025 or when you first register your Discord account, whichever is later; otherwise, you shall be bound to arbitrate Disputes in accordance with the terms of these paragraphs. If you opt out of the Agreement to Arbitrate, Discord also will not be bound by it and there shall be no arbitration agreement existing between you and Discord, whether under these or prior arbitration provisions. If you opt out of the Agreement to Arbitrate, you may exercise your right to a trial by jury or judge, as permitted by applicable law, but any prior existing agreement to arbitrate Disputes will not apply to claims not yet filed. If you opt out of the Agreement to Arbitrate, you will not be opting out of any other provision of these terms and you agree to be bound by all other provisions of these terms, which shall remain in effect as allowable by law.
Legal Rights & Agreement Rules · User right or choice
Qualifying individual US small claims and listed IP, piracy or unauthorized-use disputes are outside arbitration. Courts decide small-claims jurisdiction and may decide timeliness or informal-process compliance; related arbitration may pause while those questions are decided.
Exceptions. You or Discord may still pursue claims, if they qualify, exclusively in a small claims court in the United States on an individual basis for Disputes and actions within the scope of such court’s jurisdiction, regardless of what forum the filing Party initially chose, and you and Discord both consent to venue and personal jurisdiction in that court. The small claims court, and not any arbitrator or arbitration provider, shall have the exclusive authority to resolve Disputes regarding whether a Dispute is properly within the jurisdiction of a small claims court. Additionally, Disputes concerning patents, copyrights, moral rights, trademarks, and trade secrets and claims of piracy or unauthorized use of our services will not be subject to arbitration.
Legal Rights & Agreement Rules · Restriction or exception
The stated collective-relief waiver applies to US residents. Individual relief is the default, but Discord may consent to consolidation in a separate writing under the specified process, and class-wide settlements remain permitted.
IF YOU’RE A U.S. RESIDENT
Where Discord does consent to consolidation
class-wide settlement of claims
Legal Rights & Agreement Rules · Procedure
Discord gives reasonable advance notice of changes materially affecting use or rights, unless urgent. Continued use after effectiveness accepts changes; users who disagree must stop.
Updates to these terms. We may decide to update these terms: (1) to reflect changes to our services or our business, (2) for legal or regulatory reasons, (3) to prevent abuse on or of our services, or (4) to better protect or serve users of our services. If these changes materially affect your Discord use or your legal rights, we’ll give you reasonable advance notice (unless the updates are urgent). If you continue to use our services after the changes have taken effect, it means that you agree to the changes. If you don’t agree, you must stop using our services.
Legal Rights & Agreement Rules · Context
Privacy, community and other policies are incorporated. Developer/API, paid-service and monetization terms apply to their respective activities; conflicting product-specific additional terms control for that product.
are incorporated into these terms
the additional terms will control
Legal Rights & Agreement Rules · Procedure
California residents and mass cases involving them use ADR Services; others generally use NAM, with ADR Services as fallback if NAM is unavailable. Claims at $10,000 or less without injunction/declaration requests normally proceed on documents unless a hearing is needed or required by law.
Mass Arbitrations involving any residents of the state of California
does not exceed $10,000
Legal Rights & Agreement Rules · Procedure
Subject to the court exceptions, arbitrators decide scope, enforceability and fees, may grant court-equivalent relief and impose sanctions for improper claims or noncompliance. Written awards bind the parties but do not bind nonparties on other disputes.
exclusive authority
No arbitration award or decision will have any preclusive effect
Legal Rights & Agreement Rules · Procedure
A US resident filing generally uses their county or the closest available in-state venue. Discord-filed and Canadian cases normally begin in New Castle County, Delaware, with agreement or undue-burden exceptions. Video may be used and mass proceedings have different venue rules.
County where you reside
unreasonably burdensome
exclusively by video
Legal Rights & Agreement Rules · Procedure
NAM’s batching provisions generally do not apply at ADR Services. After 10% of its mass cases are resolved, the parties mediate; unresolved claims without an agreed further method can be opted out to court.
after 10% of the total number of cases
may opt out of the arbitration process
Legal Rights & Agreement Rules · Restriction or exception
If the collective-relief waiver, mass-filings paragraph or ADR mass rules are unenforceable, the arbitration agreement becomes void. Other invalid clauses are generally severed while the rest survives.
will be null and void
Legal Rights & Agreement Rules · User right or choice
Discord gives 30 days’ notice of material arbitration changes. Acceptance or continued use can bind unfiled claims under the stated actual-notice qualification. Before the period ends, email arbitration-opt-out@discord.com to reject arbitration; prior arbitration terms then do not govern unfiled claims.
Discord will provide 30 days’ notice
Discord does not have actual notice
before the 30 day period expires
Legal Rights & Agreement Rules · Restriction or exception
Users must follow import/export and sanctions laws, obtain required permissions for controlled content and not be restricted parties. Embargoed-country use is prohibited unless relevant authorities authorize it.
unless that use is authorized
Legal Rights & Agreement Rules · Restriction or exception
User assignment needs written consent; Discord can assign to affiliates, subsidiaries or relevant successors. Failure to enforce is not waiver. Inherent surviving duties include amounts owed, indemnity, warranty and liability rules and dispute resolution as law permits.
without our written consent
successor in interest
Any amounts owed will remain due
As permitted under applicable law
Legal Rights & Agreement Rules · Restriction or exception
The app license covers Apple/Mac devices you own or control under Apple policies. Apple need not support it and has limited warranty refund duties, but can enforce these terms as a beneficiary. Other applicable platform terms and sanctions representations also apply.
Apple will refund the app purchase price
third-party beneficiaries