Account & Service Control · Restriction or exception
Account requires age 18 or age of majority and legal permission to use the App
To register, the user must be at least 18 or the age of majority to enter a contract under the law of their home country if that is higher, and must be legally permitted to use the App under home-country law. Bumble says it monitors for underage use and will terminate, suspend or ask for verification of an account it believes is underage.
Supporting quotations
In order to create an Account you must:
be at least 18 years old or the age of majority to legally enter into a contract under the laws of your home country if that happens to be greater than 18
be legally permitted to use the App by the laws of your home country
we monitor for underage use and we will terminate, suspend or ask you to verify your Account if we have reason to believe that you may be underage
you must be at least 18 years old or the age of majority to legally enter into a contract under the laws of your home country if that happens to be greater than 18
Account & Service Control · Restriction or exception
Accounts may not be shared or used by another person without permission
Users may not use another person’s Bumble account or share their own account with anyone else without permission, and are responsible for ensuring any use of their account complies with the Terms.
Supporting quotations
we cannot allow you to use another person’s Bumble account or to share your Bumble account with any other person without permission
You are responsible for ensuring that any use of your account complies with these Terms.
Account & Service Control · User right or choice
Deleting the account in Settings is immediate, but content removal may take time
A user can delete the account through Settings. The account is deleted immediately, but it may take a little while for Your Content to be completely removed, and profile information is treated under the Privacy Policy. Uninstalling the app does not delete the account, and creating a new account with the same credentials within the removal period leads Bumble to re-activate the old one.
Supporting quotations
you can delete your Account at any time by going to the ‘Settings’ page when you are logged in and clicking on the ‘Delete account’ link
Your Account will be deleted immediately but it may take a little while for Your Content (defined below) to be completely removed from the App.
we will re-activate your Account for you
uninstalling or deleting the Bumble app does not delete your account
Not stated here
The length of the period for complete removal is not stated.
Bumble may terminate or suspend accounts at its sole discretion
Bumble reserves the right to terminate or suspend an account or restrict access in its sole discretion. Unless mandatory law prohibits it, it reserves the right to do so without notice for violating the Terms, for conduct on the App or with other users (including offline conduct) that it considers inappropriate, for conduct on affiliates’ apps it considers inappropriate, or for any reason it deems justifies termination.
Supporting quotations
We reserve the right at our sole discretion to terminate or suspend any Account, restrict access to the App
unless otherwise prohibited by mandatory laws in the country in which you reside, we expressly reserve the right to terminate or suspend your Account without notice
your conduct on the App, or your conduct with other users of the App (including your “offline” conduct)
your conduct on other apps operated by our affiliates was inappropriate or improper
for any reasons whatsoever that we deem, in our sole discretion, justifies termination
Account & Service Control · Restriction or exception
EU users are notified of account action; other users may not be
For users residing in the EU, Bumble says it will notify them when it takes action against an account or content unless it is not appropriate to do so, for example where law enforcement does not permit it. For all other users, Bumble may take such action at any time without liability and without prior notice.
Supporting quotations
For users residing in the European Union (“EU”), we will notify you when we take action against your Account or Your Content (defined below) unless it is not appropriate for us to do so (for example, we are not permitted by law enforcement agencies).
For all other users, we may take such action, at any time without liability and without the need to give you prior notice.
Qualifications & exceptions
Applies to users residing in the EU versus all other users.
Account & Service Control · User right or choice
Users can appeal account or content decisions within six months
A user who thinks Bumble made a mistake in acting on the account or content may appeal within six months. The Community Guidelines are to be read first; the best route is the appeals form linked in the in-app notification, or alternatively contacting support with an explanation and detail.
Supporting quotations
you have the option to appeal our decision within a six-month period
the best way to appeal is to fill out the appeals form linked in the notification shown to you within the app at the time
you have the option to appeal our decision within a six-month period
Account & Service Control · Restriction or exception
Users must follow the law, use real name and age, and follow the Guidelines
Users agree to comply with applicable laws including privacy, intellectual property, anti-spam and equal opportunity laws; to use their real name and real age when creating the account and profile; and to use the services in a safe, inclusive and respectful manner in line with the Community Guidelines.
Supporting quotations
You agree to:
comply with all applicable laws, including without limitation, privacy laws, intellectual property laws, anti-spam laws, equal opportunity laws and regulatory requirements
use your real name and real age in creating your Bumble account and on your profile
use the services in a safe, inclusive and respectful manner and adhere to our Community Guidelines at all times
data: identifiers · data: demographics
Account & Service Control · Restriction or exception
Users agree not to act unlawfully or disrespectfully (including dishonestly, abusively or discriminatorily); misrepresent identity, age, positions, qualifications or affiliations; disclose information without consent; stalk or harass other users; use the App deceptively or inauthentically, including scams, spam, inauthentic profiles or commercial and promotional activity; or submit manifestly unfounded appeals, reports, notices or complaints.
Supporting quotations
You agree that you will not:
act in an unlawful or disrespectful manner including being dishonest, abusive or discriminatory
misrepresent your identity, your age, your current or previous positions, qualifications or affiliations with a person or entity
disclose information that you do not have the consent to disclose
stalk or harass any other user of the App
use the App in any deceptive, inauthentic or manipulative way, including engaging in conduct or distributing content relating to scams, spam, inauthentic profiles or commercial and promotional activity
submit appeals, reports, notices or complaints that are manifestly unfounded
Account & Service Control · Company practice
Users can report abuse; Bumble may investigate, remove content or end access
Users can report abuse or complain about Member Content by contacting Bumble or using ‘Block & Report’ on a profile or in chat. Bumble reserves the right to investigate possible violations of the Terms or of any user’s or third party’s rights, and in its sole discretion may immediately terminate a user’s right to use the App without prior notice and/or remove improper, infringing or unauthorised Member Content.
Supporting quotations
You can report any abuse or complain about Member Content by contacting us
You can also report a user directly from a profile or in chat by clicking the ‘Block & Report’ link.
We reserve the right to investigate any possible violations of these Terms, any Bumble user’s rights, or any third party rights
we may, in our sole discretion, immediately terminate any user’s right to use of the App without prior notice
For users residing in the European Union (“EU”), we will notify you when we take action against your Account or Your Content (defined below) unless it is not appropriate for us to do so (for example, we are not permitted by law enforcement agencies).
Qualifications & exceptions
Section 1 provides notice for EU users unless inappropriate (for example, restricted by law enforcement); mandatory local laws also limit termination without notice.
Bumble may require identity or phone verification at any time
Bumble may require users to verify their identity to register or continue using an account at any time, and reserves the right to require a valid registered phone number and its verification. A user who does not complete a verification request may be unable to register or may lose access to the services.
Supporting quotations
We may require users to verify their identity in order to register an Account, or to continue using an Account, at any time.
We also reserve the right to require users to provide a valid phone number registered to their Account and to verify it at any time.
if you don’t complete a verification request, you may be unable to register an Account or you may lose access to the Bumble services
In addition to the above terms, If you are a resident of Colorado the following Safety Policy terms also apply to you:
Qualifications & exceptions
This passage appears in the Colorado Safety Policy, which applies to Colorado residents.
The methods of identity verification are not described in this section.
Account & Service Control · Restriction or exception
Accounts may be suspended or closed where a user has multiple accounts
Bumble may suspend or close an account where the user has multiple accounts.
Supporting quotations
We may also suspend or close your Account where you have multiple Accounts.
In addition to the above terms, If you are a resident of Colorado the following Safety Policy terms also apply to you:
Qualifications & exceptions
This passage appears in the Colorado Safety Policy, which applies to Colorado residents.
Account & Service Control · Company practice
Enforcement can range from content removal to bans, with law enforcement help
Members must follow the Community Guidelines. For behaviour that goes against them, Bumble’s values, or that it believes potentially harmful to Bumble or members, it may take a range of actions after weighing a number of factors: removing content, issuing a warning, or banning the member from some or all Bumble Inc. apps. When necessary it may also cooperate with law enforcement in potential criminal investigations related to member conduct.
Supporting quotations
If you behave in a way that goes against Bumble’s Community Guidelines, values, or otherwise act in any way we believe to be potentially harmful to Bumble or its members, we may take a range of actions on your account.
When determining the penalty for violating our community guidelines, we consider a number of factors.
Remove the content
Issue a warning
Ban the offending member from some or all Bumble Inc. apps
we also may cooperate with law enforcement to assist in potential criminal investigations related to member conduct
In addition to the above terms, If you are a resident of Colorado the following Safety Policy terms also apply to you:
Qualifications & exceptions
This passage appears in the Colorado Safety Policy, which applies to Colorado residents.
purpose: legal_compliance · purpose: security
Not stated here
The factors considered in setting a penalty are not listed.
Conduct outside the app can lead to action on an account
Bumble says treatment of others outside the app can result in action against an account. If it learns of harm between members on dates, meetups, text messages or other messaging platforms, or relevant alleged criminal or harmful conduct committed in the past or outside Bumble, it may act as if it happened on the platform.
Supporting quotations
Your treatment towards others outside of the Bumble app can also result in action against your account.
relevant alleged criminal or harmful conduct committed in your past or outside of Bumble, we may take action as if it happened on our platform
In addition to the above terms, If you are a resident of Colorado the following Safety Policy terms also apply to you:
Qualifications & exceptions
This passage appears in the Colorado Safety Policy, which applies to Colorado residents.
Cancelling a subscription does not remove the profile
Because the services can be used without a subscription, cancelling a subscription does not remove the user’s profile. To fully terminate the account the user must do so as set out in Section 16.
Supporting quotations
cancelling your subscription does not remove your profile from our Services
If you wish to fully terminate your account, you must terminate your account as set forth in Section 16.
The Terms start on acceptance and continue until terminated
The Terms commence on the date the user accepts them (as described in the preamble) and continue until terminated in accordance with their terms.
Supporting quotations
These Terms commence on the date you accept them (as described in the preamble) and continue until terminated in accordance with the terms herein.
Account & Service Control · User right or choice
Section 16 says subscriptions run through the paid period; other clauses conflict
A user can delete the account by logging in, opening Settings and following the instructions. After deletion the subscription continues until the end of the paid period with no refund except as stated in Section 6. The user must also cancel or manage recurring subscriptions bought through a Third Party Store to avoid further billing.
Supporting quotations
You can delete your Account at any time by logging into the App, going to the “Settings” tab (the gear icon), and following the instructions to terminate your account.
if you delete your Account, your subscription will continue until the end of the subscription period for which applicable fees have been paid, and you will not be entitled to a refund except as stated in Section 6
you will also need to cancel/manage any recurring subscriptions purchased via a Third Party Store (e.g., iTunes, Google Play) to avoid additional billing
Deleting your account or deleting the application from your device does not cancel your subscription.
For example, if you delete your account, any subscription you have purchased will be cancelled immediately, you will permanently lose access to any remaining subscription benefits from that subscription and you will not be eligible for a refund.
Please note that if you delete your Account, your subscription will continue until the end of the subscription period for which applicable fees have been paid, and you will not be entitled to a refund except as stated in Section 6.
Qualifications & exceptions
The source conflicts: Section 6 says deletion does not cancel a subscription, later says it cancels immediately with lost benefits, and Section 16 says it continues through the paid period. Store subscriptions also require separate cancellation. The source does not resolve these statements.
data: payment
Not stated here
This conflicts in part with the earlier statement that deleting an account cancels any purchased subscription immediately with no refund; the source does not reconcile the two.
Bumble may warn, delete content, end accounts or notify police for misconduct
If the Bumble Group determines in its sole discretion that the user breached the Terms, misused the App, or engaged in conduct it regards as inappropriate or unlawful (on or off the App), it may warn the user by email, delete User Content, discontinue the account, discontinue subscriptions without refund, notify or send User Content to and cooperate with law enforcement, or take any other action it deems appropriate. Terminations for cause are in its sole discretion and it is not liable to the user or any third party for them.
Supporting quotations
In the event that Bumble Group determines, in its sole discretion, that you have breached any portion of these Terms, have misused the App, or have otherwise demonstrated conduct which the Bumble Group regards as inappropriate or unlawful (whether on or off the App)
(b) delete your User Content; (c) discontinue your Account; (d) discontinue your subscription(s) without refund
(e) notify and/or send your User Content to and/or fully cooperate with the proper law enforcement authorities for further action
(f) pursue to any other action which Bumble Group deems to be appropriate
Bumble Group shall not be liable to you or any third party for any termination of your Account
Ending the Terms or the account removes access to the account and its content
Termination of the Terms or an account includes removal of access to the account and all related information and content associated with or inside it.
Supporting quotations
Termination of these Terms or your Account includes the removal of access to your Account, and all related information and content associated with or inside your Account.
data: content
Not stated here
Whether the content is deleted or retained after access is removed is not stated here.