Contracting entity is Hinge, Inc. for US and MTCH Technology for Europe
Hinge, Inc. operates the service for users outside the EU, EEA, UK and Switzerland; MTCH Technology Services Limited operates it for users in those regions.
Supporting quotations
Welcome to Hinge, operated by MTCH Technology Services Limited ("MTCH Technology") for users located in the European Union (“EU”), European Economic Area (“EEA”), the United Kingdom (“UK”), or Switzerland, and operated by Hinge, Inc. for all other users.
As used in this Agreement, the terms "Hinge," "us," "we," the "Company", and "our" shall refer to Hinge, Inc. and/or MTCH Technology Services Limited, as appropriate.
Terms of Use Agreement binding regardless of registration or subscription status
Accessing or using Hinge services binds the user to this Agreement, incorporating the Privacy Policy, Cookie Policy, Community Guidelines, and Safe Dating Advice.
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By accessing or using our Services on www.hinge.com (the "Website"), the Hinge mobile application (the "App"), or any other platforms or services Hinge may offer (collectively, the "Service" or our "Services"), you agree to, and are bound by this Agreement. This Agreement applies to anyone who accesses or uses our Services, regardless of registration or subscription status.
Your access and use of our Services is also subject to the Privacy Policy, Cookie Policy, Community Guidelines, and Safety Dating Advice, and any terms disclosed and agreed to by you when you purchase additional features or services from Hinge ("Additional Terms Upon Purchase"), which are incorporated into this Agreement by reference.
Qualifications & exceptions
Applies to all visitors and users regardless of registration or subscription
Terms modification notice and affirmative consent for liability and arbitration
Hinge may update terms with notice posted on the terms page. Material changes to Section 14 (Liability) and Section 15 (Dispute Resolution) require affirmative acceptance.
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To the maximum extent permitted by applicable law, your continued access or use of our Services after the effective date of the Terms constitutes your consent to any changes, and as a result, you will be legally bound by the updated Terms.
Notwithstanding the foregoing, any material changes to the Limitation of Liability in Section 14 and the Dispute Resolution provisions in Section 15 below will require your affirmative acceptance.
Qualifications & exceptions
Material changes to liability limitations and dispute resolution require affirmative consent
Introduction of mandatory features and account forfeiture for refusal
Hinge reserves the right to introduce mandatory features; users unwilling to engage with mandatory features may lose account access or be required to terminate.
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We reserve the right to introduce mandatory features to our Services at any time. These features may be designed to enhance the functionality, security, safety or overall user experience of our Services. As these features are mandatory, if you do not wish to engage with these features, you may lose access to your account or be required to terminate your account as set forth in Section 9.
Qualifications & exceptions
Refusal may lead to account loss or mandatory termination
Account & Service Control · Restriction or exception
Eligibility criteria requiring age 18 and no violent or sexual crime history
Users must be individuals at least 18 years old, legally qualified, and represent that they have not committed, been convicted of, or pled no contest to violence or sexual misconduct.
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You are an individual (i.e., not any body corporate, partnership or other business entity) at least 18 years old;
You have not committed, been convicted of, or pled no contest to any crime involving violence or a threat of violence, or sexual misconduct.
You do not have any other accounts on our Services; and
You have not previously been removed from our Services or our affiliates’ services by us or our affiliates, unless you have our express written permission to create a new account.
You are legally qualified to enter a binding contract with Hinge;
You are not located in a country that is subject to a U.S. Government embargo
You are not on any list of individuals prohibited from conducting business with the United States
Qualifications & exceptions
Strict prohibition on corporate entities, minors, convicted violent or sexual offenders, and sanctioned parties
data: age · purpose: eligibility · purpose: safety
Account & Service Control · Restriction or exception
Account security obligations, single profile requirement, and photo authenticity
Users must maintain strong password protection, use at least one photo showing their face, and are prohibited from sharing accounts or misrepresenting identity.
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Maintain a strong password and take reasonable measures to protect the security of your login information;
Present yourself respectfully and authentically by adding at least one photo that shows your face.
Misrepresent your identity, age, employment (current or previous), qualifications, or affiliations with a person or entity;
Use another user's account or share your account with another person;
Qualifications & exceptions
Must present authentic profile and protect login credentials
Legal Rights & Agreement Rules · Restriction or exception
Prohibited actions including commercial solicitation, data scraping, and fraud
Users may not use the Service for commercial purposes, fraud, solicitation of money or passwords, automated bots, scrapers, or network interference.
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Express or imply that any statements you make are endorsed by Hinge;
Use any robot, crawler, site search/retrieval application, proxy or other manual or automatic device, method or process to access, retrieve, index, "data mine," or in any way reproduce or circumvent the navigational structure or presentation of our Services or its contents;
Use our Services for any harmful, illegal, or nefarious purpose, including, but not limited to, using any Virtual Items for purposes of money laundering or other financial crimes;
Solicit passwords for any purpose
Solicit money or other items of value
Relates to commercial activities
Qualifications & exceptions
Strict prohibition on automated scraping, proxies, and commercial solicitation
purpose: acceptable_use · purpose: safety
Content & IP Rights · Restriction or exception
Prohibited content standards regarding hate speech, nudity, and third-party rights
Users may not post content that contains hate speech, discrimination, nudity, sexually explicit acts, spyware, malware, or infringes third-party rights.
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Is obscene, pornographic, violent or otherwise may offend human dignity, or contains nudity;
Is abusive, insulting or threatening, discriminatory or that promotes or encourages racism, sexism, hatred or bigotry;
Infringes upon any third party's rights (including, without limitation, intellectual property rights and privacy rights);
Contains any spyware, adware, viruses
may result in the immediate suspension or termination of your account.
Qualifications & exceptions
Uploading prohibited content may result in immediate suspension or termination
User retains content ownership and grants broad worldwide license to Hinge
Users own their content but grant Hinge a worldwide, perpetual, transferable, sublicensable, royalty-free license to host, store, display, reproduce, adapt, edit, publish, and distribute it.
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You are solely responsible and liable for Your Content, and, therefore, you agree to indemnify, defend, release, and hold us harmless from any claims made in connection with Your Content.
By creating an account, you grant to Hinge a worldwide, perpetual, transferable, sub-licensable, royalty-free right and license to host, store, use, copy, display, reproduce, adapt, edit, publish, translate, modify, reformat, incorporate into other works, advertise, distribute and otherwise make available to the general public Your Content, including any information you authorize us to access from third- party sources (if applicable), in whole or in part, and in any way and in any format or medium currently known or developed in the future.
Hinge's license to Your Content shall be non-exclusive, except that Hinge's license shall be exclusive with respect to derivative works created through use of our Services.
Qualifications & exceptions
The license is subject to applicable legal rights, including personal-data protections.
It is generally non-exclusive, but exclusive for derivative works created through Hinge.
Authorization for Hinge to enforce copyright against third-party scraping outside Service
Users authorize Hinge to act on their behalf to prevent third parties from taking, scraping, or using their content outside of Hinge, including sending DMCA notices.
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In addition, so that Hinge can prevent the use of Your Content outside of our Services, you authorize Hinge to act on your behalf with respect to infringing uses of Your Content taken from our Services by other users or third parties. This expressly includes the authority, but not the obligation, to send notices pursuant to 17 U.S.C. § 512(c)(3) (i.e., DMCA Takedown Notices) on your behalf if Your Content is taken and used by third parties outside of our Services.
Qualifications & exceptions
Authority granted to send DMCA notices on user behalf; Hinge has no obligation to act
Automated analysis and machine learning processing of user content and messages
Hinge may analyze, access, store, and use user content and messages using machine learning and automated technologies to monitor, develop, and personalize services.
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You understand and agree that we may analyze, access, store, and use Your Content, including messages and other communications, to monitor, develop, personalize, and improve our Services, including through the use of machine learning and other automated technologies, in accordance with applicable law.
You understand and agree that we may monitor or review Your Content, and we have the right to remove, delete, edit, limit, or block or prevent access to any of Your Content at any time at our sole discretion.
Member content belongs to posting user with strict prohibition on commercial reuse
Member content belongs to the user who posted it; other users receive no rights and may not copy, spam, harass, or use member content for commercial purposes.
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You do not have any rights in relation to Member Content, and, unless expressly authorized by Hinge, you may only use Member Content to the extent that your use is consistent with our Services' purpose of allowing you to communicate with and meet one another. You may not copy the Member Content or use Member Content for commercial purposes, to spam, to harass, or to make unlawful threats. We reserve the right to terminate your account if you misuse Member Content.
Qualifications & exceptions
Permitted use limited strictly to communicating with and meeting other users
Hinge proprietary IP ownership and revocable personal license to the application
Hinge owns, controls or licenses its service content and intellectual property. It grants a personal, worldwide, revocable, non-assignable and non-sublicensable license for permitted service purposes.
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Any other text, content, graphics, user interfaces, trademarks, logos, sounds, artwork, images, and other intellectual property appearing on our Services is owned, controlled or licensed by us and protected by copyright, trademark and other intellectual property law rights. All rights, title, and interest in and to Our Content remains with us at all times.
For as long as you comply with these Terms, Hinge grants you a personal, worldwide, royalty-free, non-assignable, non-exclusive, revocable, and non-sublicensable license to access and use our Services for purposes as intended by Hinge and permitted by these Terms and applicable laws.
Qualifications & exceptions
The license and access authorization end automatically if you fail to comply with the terms.
Charges & Financial Obligations · Restriction or exception
External service purchases and subscriptions managed through Apple or Google
Purchases made through Apple or Google Play are managed and cancelled through the corresponding store account, even after deleting the Hinge account or app. Apple handles Apple ID cancellations and refunds; Google handles Google Play cancellations.
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External Service Purchases, including subscriptions, may be processed through the External Service (such as the Apple App Store or Google Play Store), in which case those purchases must be managed through your External Service Account.
If your External Service Purchase includes an automatically renewing subscription, your External Service Account will continue to be periodically charged for the subscription until you cancel. After your initial subscription commitment period, and again after any subsequent subscription period, the subscription will automatically continue for the price and time period you agreed to when subscribing.
if you subscribed on Google Play, cancellation is handled by Google.
even if you have otherwise deleted your account with us or if you have deleted the App from your device.
your refund requests are handled by Apple, not Hinge.
Charges & Financial Obligations · Company practice
Direct subscriptions renew at the agreed price; promotional rates can change
Direct subscriptions renew for the agreed price and duration until cancelled; a promotional price may rise under the offer’s terms. Hinge says it will attempt advance notice of price changes, allowing cancellation before renewal.
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If your Internal Purchase includes an automatically renewing subscription, your Payment Method will continue to be periodically charged for the subscription until you cancel. After your initial subscription commitment period, and again after any subsequent subscription period, your subscription will automatically continue for the price and time period you agreed to when subscribing, until you cancel.
If you received a discounted promotional offer, your price may go up per the terms of that offer following the initial subscription period for any subsequent renewal period.
we will attempt to notify you in advance of the change
you will permanently lose access to any remaining subscription benefits for your then-current subscription.
Qualifications & exceptions
Cancelling a subscription usually preserves benefits through the term; deleting the account ends internal subscription benefits immediately.
Charges & Financial Obligations · Restriction or exception
Virtual items constitute limited revocable licenses with no cash value
Virtual items are limited revocable licenses rather than owned cash or stored value. They cannot be transferred, and the license ends on account closure or when the service ends. The general no-refund rule remains subject to legally required refunds.
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From time to time, you may have the opportunity to purchase a limited, personal, non-transferable, non-sublicensable, revocable license to use or access special limited-use features including but not limited to credits redeemable on virtual items, such as a Rose or Boost ("Virtual Item(s)") from Hinge.
ALL PURCHASES AND REDEMPTIONS OF VIRTUAL ITEMS MADE THROUGH OUR SERVICES ARE FINAL AND NON-REFUNDABLE. YOU ACKNOWLEDGE THAT HINGE IS NOT REQUIRED TO PROVIDE A REFUND FOR VIRTUAL ITEMS FOR ANY REASON, AND THAT YOU WILL NOT RECEIVE MONEY OR OTHER COMPENSATION FOR ANY UNUSED VIRTUAL ITEMS WHEN AN ACCOUNT IS CLOSED, WHETHER SUCH CLOSURE WAS VOLUNTARY OR INVOLUNTARY (SUCH AS THROUGH AN ACCOUNT BAN).
does not constitute a real-world balance or reflect any stored value
on the earlier of when Hinge ceases providing our Services, or your account is otherwise closed or terminated.
except if the laws applicable in your jurisdiction provide for refunds.
Qualifications & exceptions
Section 8d preserves refunds required by applicable local law.
purpose: virtual_currency · purpose: licensing
Charges & Financial Obligations · Restriction or exception
General non-refundable purchase policy subject to statutory exceptions
Purchases are generally final and non-refundable, with no credits for partially used periods, except where local consumer laws mandate cooling-off refunds.
Supporting quotations
Generally, all purchases are final and nonrefundable, and there are no refunds or credits for partially used or unused subscription periods or Virtual Items, except if the laws applicable in your jurisdiction provide for refunds.
Qualifications & exceptions
Subject to statutory cooling-off rights in specified US states and Europe
purpose: refund_policy · purpose: financial_terms
Charges & Financial Obligations · Restriction or exception
Installments remain payable after cancellation, subject to law
Eligible purchases are spread over an initial payment and three later payments; the last may be smaller for rounding. Hinge charges no installment interest or finance charge and does not use a credit report for eligibility. Card-issuer fees may still apply. Cancelling does not erase unpaid installments unless applicable law requires otherwise.
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Eligibility. To be eligible, you must be a Hinge member in good standing. This offer may not be available to every customer and may not be available for all Services Hinge offers. Hinge will not use a consumer credit report to determine your eligibility for this Agreement.
Payment. You authorize Hinge to charge the Payment Method selected on a periodic basis (as determined when you register). You will be charged the full price of the qualifying feature or service you selected spread equally over one initial payment due at the time of purchase and three subsequent payments (provided, however, that if the full price is not evenly divisible by four, your final payment amount may be smaller).
Any interest, finance charges or fees assessed by the issuer of your Payment Method may still apply.
You can choose to prepay your next scheduled payment or the full remaining balance at any time
including the right to suspend or terminate your Hinge subscription and/or Hinge account.
the remaining balance of the subscription will remain due and payable pursuant to the installment payment schedule you agreed to.
Qualifications & exceptions
You may prepay the next installment or remaining balance through customer care.
Failed charges can lead to suspension, termination or other available remedies.
Account deletion by user and discretionary termination by Hinge without refund
Users may delete accounts in app settings. Hinge reserves the right to suspend or ban accounts without refund for terms breaches or inappropriate conduct.
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You can delete your account at any time by logging into the App, going to the “Profile” tab, and selecting “Settings” (the gear icon), and following the instructions to terminate your membership. However, you will need to cancel / manage any External Service Purchases through your External Service Account (e.g., Apple App Store, Google Play Store) to avoid additional billing.
Hinge also reserves the right to review and, if appropriate, suspend, terminate, or ban your account without a refund if Hinge believes that you have violated these Terms, misused our Services, or behaved in a way that Hinge regards as inappropriate or unlawful, on or off our Services, in our sole discretion.
except if the laws applicable in your jurisdiction provide for refunds.
Qualifications & exceptions
External subscriptions must be cancelled separately to stop billing.
No-refund provisions are subject to Section 8d and applicable law.
purpose: account_termination · purpose: sanctions
Security & Safeguards · Context
No criminal background or identity checks and screening authorization
Hinge states that it does not conduct criminal-background or identity-verification checks, but reserves the right to screen users using public records or a consumer-reporting agency. Users authorize those checks; the terms warn that screening does not guarantee safety.
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YOU UNDERSTAND THAT HINGE DOES NOT CONDUCT CRIMINAL BACKGROUND OR IDENTITY VERIFICATION CHECKS ON ITS USERS OR OTHERWISE INQUIRE INTO THE BACKGROUND OF ITS USERS. HINGE MAKES NO REPRESENTATIONS OR WARRANTIES AS TO THE CONDUCT, IDENTITY, HEALTH, PHYSICAL CONDITION, INTENTIONS, LEGITIMACY, OR VERACITY OF USERS. HINGE RESERVES THE RIGHT TO CONDUCT - AND YOU AUTHORIZE HINGE TO CONDUCT - ANY CRIMINAL BACKGROUND CHECK OR OTHER SCREENINGS (SUCH AS SEX OFFENDER REGISTER SEARCHES) AT ANY TIME USING AVAILABLE PUBLIC RECORDS, AND YOU AGREE THAT ANY INFORMATION YOU PROVIDE MAY BE USED FOR THAT PURPOSE.
SEX OFFENDER SCREENINGS AND OTHER TOOLS DO NOT GUARANTEE YOUR SAFETY
Qualifications & exceptions
Users must exercise personal precautions when interacting with others
Legal Rights & Agreement Rules · Restriction or exception
Services provided As Is with comprehensive warranty disclaimer
Services are provided on an AS IS and AS AVAILABLE basis without express or implied warranties of merchantability, fitness, quality, or non-infringement.
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HINGE PROVIDES OUR SERVICES ON AN "AS IS" AND "AS AVAILABLE" BASIS AND TO THE EXTENT PERMITTED BY APPLICABLE LAW, GRANTS NO WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE WITH RESPECT TO OUR SERVICES (INCLUDING ALL CONTENT CONTAINED THEREIN), INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF SATISFACTORY QUALITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT.
Qualifications & exceptions
To the maximum extent permitted by applicable law
purpose: warranty_disclaimer
Content & IP Rights · Procedure
Digital Millennium Copyright Act takedown request submission process
Copyright owners may send a DMCA notice identifying the work and material, giving contact details and an authorized signature, and including good-faith and accuracy statements. The agreement provides email, phone and postal contacts and says repeat infringers’ accounts will be terminated.
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Hinge has adopted the following policy towards copyright infringement in accordance with the Digital Millennium Copyright Act (the "DMCA"). If you believe any Member Content or Our Content infringes upon your intellectual property rights, please submit a notification alleging such infringement ("DMCA Takedown Notice") including the following:
Any DMCA Takedown Notices should be sent to copyright@match.com, by phone to 214-576-3272 or via mail to the following address: Copyright Compliance Department c/o Match Group Legal, 8750 N. Central Expressway, Dallas, Texas 75231.
A physical or electronic signature
A statement that you have a good faith belief
under penalty of perjury
Hinge will terminate the accounts of repeat infringers.
Qualifications & exceptions
Takedown requests processed in accordance with DMCA provisions
Legal Rights & Agreement Rules · Restriction or exception
Exclusion of indirect, consequential, and punitive damages
Hinge and affiliates exclude liability for indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profits, data, or intangible losses.
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TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL HINGE, ITS AFFILIATES, EMPLOYEES, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, PUNITIVE, FIXED, OR ENHANCED DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES
THE LIMITATION OF LIABILITY PROVISIONS SET FORTH IN THIS SECTION 14 SHALL APPLY EVEN IF YOUR REMEDIES UNDER THIS AGREEMENT FAIL WITH RESPECT TO THEIR ESSENTIAL PURPOSE.
SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF CERTAIN DAMAGES, SO SOME OR ALL OF THE LIMITATIONS IN THIS SECTION MAY NOT APPLY TO YOU.
Qualifications & exceptions
Applies only to the fullest extent permitted by applicable law.
Some jurisdictions disallow particular damage limits, so some or all may not apply.
purpose: liability_limitation
Legal Rights & Agreement Rules · Restriction or exception
Aggregate liability capped at amounts paid in prior 24 months
Where law permits, Hinge caps aggregate service-related liability at fees paid during the 24 months before the first lawsuit, arbitration or other legal proceeding is filed. This clause specifies no minimum dollar floor.
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TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL HINGE'S AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS RELATING TO THE SERVICES EXCEED THE AMOUNT PAID, IF ANY, BY YOU TO HINGE FOR THE SERVICES DURING THE TWENTY-FOUR (24) MONTH PERIOD IMMEDIATELY PRECEDING THE DATE THAT YOU FIRST FILE A LAWSUIT, ARBITRATION OR ANY OTHER LEGAL PROCEEDING AGAINST HINGE, WHETHER STATUTORY, IN LAW OR IN EQUITY, IN ANY TRIBUNAL.
SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF CERTAIN DAMAGES, SO SOME OR ALL OF THE LIMITATIONS IN THIS SECTION MAY NOT APPLY TO YOU.
Qualifications & exceptions
Applies only to the fullest extent permitted by applicable law.
Some jurisdictions disallow particular damage limits, so some or all may not apply.
purpose: liability_limitation
Legal Rights & Agreement Rules · Procedure
Mandatory formal notice and 60-day informal negotiation before arbitration
Before arbitration or small claims, users generally must send a detailed, personally signed notice and negotiate in good faith for 60 days after receipt of a complete notice, unless extended by agreement. Hinge sends its notice to the user’s recorded contact address.
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If you have a Dispute with Hinge (“Your Dispute”), before formally pursuing Your Dispute in arbitration or small claims court, you agree to first (send a detailed notice (“Notice”) to CT Corporation, c/o Hinge, 1209 Orange Street, City of Wilmington, County of New Castle, Delaware 19801, USA.
This informal process should lead to a resolution of the Dispute. However, if the Dispute is not resolved within 60 days after receipt of a fully completed Notice and the Parties have not otherwise mutually agreed to an extension of this informal dispute resolution time period, you or Hinge may initiate an arbitration (subject to a Party’s right to elect small claims court as provided below).
You must personally sign this Notice for it to be effective.
Hinge agrees to first send a Notice to you at your most recent email address on file
Qualifications & exceptions
The EFAA exception applies to covered claims.
Limitations periods and filing-fee deadlines pause during the informal process.
Legal Rights & Agreement Rules · Restriction or exception
Mutual class action waiver and jury trial waiver
Users and Hinge waive jury trials and agree that disputes will be resolved strictly on an individual basis, waiving participation in class or collective proceedings.
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TO THE FULLEST EXTENT ALLOWABLE BY LAW, YOU AND HINGE EACH WAIVE THE RIGHT TO A JURY TRIAL AND THE RIGHT TO LITIGATE DISPUTES IN COURT IN FAVOR OF INDIVIDUAL ARBITRATION (EXCEPT TO THE EXTENT THE “ENDING FORCED ARBITRATION OF SEXUAL ARBITRATION OF SEXUAL ASSAULT AND SEXUAL HARRASSMENT ACT” PRECLUDES ARBITRATION OF DISPUTES OR CLAIMS).
TO THE FULLEST EXTENT ALLOWABLE BY LAW, THERE SHALL BE NO RIGHT OR AUTHORITY FOR ANY CLAIMS TO BE ARBITRATED OR LITIGATED ON A CLASS, COLLECTIVE, REPRESENTATIVE, CONSOLIDATED, OR PRIVATE ATTORNEY GENERAL BASIS.
Subsections 15b, 15c, 15d, and 15e, which shall not apply to users residing within the EU, EEA, UK, or Switzerland.
Qualifications & exceptions
Sections 15b–15e do not apply to EU, EEA, UK or Swiss residents, or where prohibited by law.
Binding arbitration administered by NAM with small claims court option
Disputes not resolved informally are resolved by binding individual arbitration administered by National Arbitration and Mediation (NAM), with small claims court election available.
Supporting quotations
Any Dispute (that is not resolved informally by Hinge Customer Service or the informal dispute resolution process as provided under subsection 15a above) shall be exclusively resolved through BINDING INDIVIDUAL ARBITRATION except for the following types of Disputes:
Disputes that are within the jurisdiction of a small claims court. Either you or Hinge may elect to have an individual claim heard in small claims court.
Subsections 15b, 15c, 15d, and 15e, which shall not apply to users residing within the EU, EEA, UK, or Switzerland.
Disputes covered by the Ending Forced Arbitration of Sexual Assault and Sexual Harassment Act.
shall be administered by NAM
Qualifications & exceptions
Sections 15b–15e do not apply to EU, EEA, UK or Swiss residents, or where prohibited by law.
Eligible small-claims and EFAA-covered claims are excepted.
Mass arbitration starts with 30 cases and proceeds in staged rounds
For at least 25 similar demands by coordinated counsel or entities, NAM’s mass-filing protocols may apply. Each side initially selects 15 demands, 30 total; later rounds rise to 40, 50, 60 and 70 total. Other claims wait for selection, with the stated tolling of deadlines.
Supporting quotations
Mass Filing – If, at any time, 25 or more similar demands for arbitration are asserted against Hinge or related parties by the same or coordinated counsel or entities (“Mass Filing”), consistent with the definition and criteria of Mass Filings set forth in the NAM’s Mass Filing Supplemental Dispute Resolution Rules and Procedures (“NAM’s Mass Filing Rules”, available at https://www.namadr.com/resources/rules-fees-forms/), the additional protocols set forth below shall apply.
If you or your counsel file a Demand for Arbitration that fits within the definition of Mass Filing referred to above, then you agree that your Demand for Arbitration shall be subject to the additional protocols set forth in this Mass Filing subsection. You also acknowledge that the adjudication of your Dispute might be delayed and that any applicable statute of limitations shall be tolled from the time at which the first Demands are chosen to proceed until your Demand is chosen for a bellwether proceeding.
Subsections 15b, 15c, 15d, and 15e, which shall not apply to users residing within the EU, EEA, UK, or Switzerland.
each select 15 Demands for Arbitration (30 total)
in the fifth round 35 each (70 total).
Qualifications & exceptions
Sections 15b–15e do not apply to EU, EEA, UK or Swiss residents, or where prohibited by law.
Legal Rights & Agreement Rules · User right or choice
30-day right to opt out of retroactive application of arbitration provisions
Users may opt out of the retroactive application of Section 15 arbitration provisions to previously accrued claims by sending written notice to OptOut@hinge.co within 30 days.
Supporting quotations
Notwithstanding any provision in this Agreement to the contrary, you may elect to opt out of the retroactive application of this Dispute Resolution Section 15 as to claims that have accrued against you or against Hinge prior to the time of your consent to this Agreement. You may opt out by sending us written notice, within 30 days of the time you consent to this Agreement, to the following email address: OptOut@hinge.co.
Qualifications & exceptions
Sections 15b–15e do not apply to EU, EEA, UK or Swiss residents, or where prohibited by law.
Earlier dispute-resolution agreements still apply to past claims; this is not a general opt-out from arbitration.
Texas governing law and exclusive venue in Dallas County courts
Texas law and the FAA generally govern disputes except where prohibited. Dallas County courts generally hear non-arbitrated claims, with exceptions for small claims and users in the EU, EEA, UK, Switzerland or jurisdictions where the forum restriction is prohibited.
Supporting quotations
The laws of Texas, U.S.A., without regard to its conflict of laws rules, shall explicitly apply to any Dispute arising out of or relating to this Agreement or our Services, and the Dispute Resolution Process set forth in Section 15 shall be governed by the Federal Arbitration Act.
Except where prohibited by law, including for users residing in the EU, EEA, UK or Switzerland, who may bring claims in their country of residence in accordance with applicable law, and except for claims that are heard in a small claims court as set forth in Section 15, any claims arising out of or relating to this Agreement (including any challenges to the class action waiver provision in subsection 15b), to our Services, or to your relationship with Hinge that for whatever reason are not required to be arbitrated or filed in small claims court, will be litigated exclusively in the federal or state courts located in Dallas County, Texas, U.S.A.
except where prohibited by law
where a mandatory consumer protection law explicitly prohibits such choice of law provisions.
Qualifications & exceptions
The EU/EEA governing-law exception preserves mandatory consumer protections that prohibit the choice.
purpose: governing_law · purpose: jurisdiction
Legal Rights & Agreement Rules · Restriction or exception
User indemnification for claims arising from user content or terms breaches
Users agree to defend and indemnify Hinge, affiliates, officers, and employees against any claims, damages, liabilities, costs, and legal fees arising from user content or terms breaches.
Supporting quotations
You agree, to the extent permitted under applicable law, to indemnify, defend, and hold harmless Hinge, our affiliates, and their and our respective officers, directors, agents, and employees from and against any and all complaints, demands, claims, damages, losses, costs, liabilities, and expenses, including attorney's fees, due to, arising out of, or relating in any way to your access to or use of our Services, Your Content, your conduct toward other users, or your breach of this Agreement.
Charges & Financial Obligations · User right or choice
State statutory three-day cancellation rights and disability or death refund allocations
Subscribers in the listed US states and Israel may cancel without penalty before midnight of the third business day after subscribing. Death or disabling inability to use the service gives an estate or subscriber a prorated refund for the remaining affected period, subject to notice.
Supporting quotations
For subscribers residing in Arizona, California, Colorado, Connecticut, Illinois, Iowa, Minnesota, New York, North Carolina, Ohio, Rhode Island, Wisconsin, and Israel:
prior to midnight of the third business day following the date you subscribed.
allocable to the period after your disability
allocable to the period after your death.
Qualifications & exceptions
Applies to Arizona, California, Colorado, Connecticut, Illinois, Iowa, Minnesota, New York, North Carolina, Ohio, Rhode Island, Wisconsin and Israel.
Charges & Financial Obligations · User right or choice
European 14-day statutory withdrawal rights and cancellation exceptions
EU, EEA, UK and Swiss subscribers have a 14-day refund period from subscription start. The Denmark/UK special terms exclude withdrawal from delivered digital content only where processing began with express prior consent and acknowledgment that cancellation rights are waived.
Supporting quotations
In accordance with local law, you are entitled to a full refund during the 14 days after the subscription begins. Please note that this 14-day period commences when the subscription starts.
If you wish to exercise your right of cancellation, you may complete and send the below standard form of cancellation. NOTE: if you purchased your subscription through Apple, the termination or cancellation must be sent to Apple.
Exception to the right of cancellation: You cannot cancel an order that includes a delivery of digital content that is not delivered on a physical medium if order processing has begun with your express, prior consent and acknowledgment that you thereby waive your right of cancellation. This applies, for example, to the purchase of Virtual Items. This means that these types of purchases are FINAL AND NON-EXCHANGEABLE OR REFUNDABLE.
For subscribers residing in the EU, EEA, UK, and Switzerland:
For subscribers residing in Denmark and the United Kingdom:
with your express, prior consent and acknowledgment that you thereby waive your right of cancellation.
Qualifications & exceptions
Apple purchases use Apple’s cancellation/refund process.
Derivative works carry an exclusive content license
Hinge’s license is generally non-exclusive but becomes exclusive for derivative works created through its services, with screenshots containing user content given as an example.
Supporting quotations
Hinge's license shall be exclusive with respect to derivative works created through use of our Services.
Hinge would have an exclusive license to screenshots of our Services that include Your Content.
Sharing & Disclosure · Context
Profiles are public worldwide; other users may share content
Your profile is visible worldwide and other members may share your content with third parties. You must have the rights to upload it.
Supporting quotations
Your individual profile will be visible to other people around the world
other users may share Your Content with third parties.
Security & Safeguards · Restriction or exception
Personal contact and payment details must not appear in profiles
The terms prohibit displaying personal contact, banking and peer-to-peer payment details, including other people’s details. Voluntary disclosures to users are at your own risk.
Supporting quotations
You may not display any personal contact, banking or peer-to-peer payment information
you do so at your own risk.
Content & IP Rights · Restriction or exception
Users remain responsible for suggested or enhanced content
Tools may generate or enhance content, but users retain responsibility for its accuracy and decisions or actions based on it. Automatically generated or third-party-written content is otherwise prohibited unless Hinge expressly authorizes it.
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This is still Your Content, and you are responsible for it and its accuracy
Was not written by you or was automatically generated, unless expressly authorized by Hinge;
Content & IP Rights · Permission or license
Hinge can restrict content that is illegal in another operating region
Hinge may remove, edit or block content at its discretion without an obligation to display or review it. It may remove content prohibited in any jurisdiction where its services operate, even if legal where you live.
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we may remove it even if it is not illegal in your location.
we have no obligation to display or review Your Content.
Sharing & Disclosure · Permission or license
Affiliate safety sharing can cause bans across services
Hinge may share data with affiliates for safety, ban users across affiliate services and prevent new accounts. It may withhold account-ban reasons to protect others’ safety or privacy.
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we may share data between our affiliates for the safety and security of our users
including the reason for your account ban
Account & Service Control · Procedure
Moderation uses automation and human reviewers; appeals are available
Automated tools and human reviewers enforce content rules. Users may appeal mistaken removals; repeated manifestly unfounded reports can cause bans.
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We use a combination of automated tools and human reviewers
you may submit an appeal.
Repeated submission of manifestly unfounded reports will result in a ban.
Content & IP Rights · Permission or license
Feedback may be used without compensation
Hinge may use and share suggestions for any purpose without payment; it and its partners may place ads on the service.
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Hinge may use and share such feedback for any purpose without compensating you.
our third-party partners may place advertising on our Services.
Sharing & Disclosure · Permission or license
Account information may be preserved or disclosed for legal and safety purposes
Hinge may access, preserve and disclose account information and content when required by law or reasonably believed necessary for legal process, enforcing terms, rights claims, customer support, safety or investigating wrongdoing.
Supporting quotations
Hinge may access, preserve, and disclose your account information, including Your Content
to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing.
Security & Safeguards · Restriction or exception
Third-party AI integrations and API access require written consent
Unapproved applications that interact with Hinge or member information are prohibited, including AI systems; API use also needs written consent.
Supporting quotations
including but not limited to artificial intelligence or machine learning systems;
Use, access, or publish the Hinge application programming interface without our written consent;
Account & Service Control · Restriction or exception
Losing eligibility ends access and requires account deletion
Authorization ends automatically when eligibility requirements stop being met. Hinge may remove access without warning and the user must delete the account.
Supporting quotations
all authorization to access our Services or systems is automatically revoked, and you must immediately delete your account
Charges & Financial Obligations · Restriction or exception
Deleting an account forfeits remaining internal subscription benefits
Normal cancellation preserves access through the term. Deleting the account instead immediately cancels an internal subscription and permanently removes unused benefits; creating a new account does not restore them.
Supporting quotations
your subscription will be canceled immediately when you delete your Hinge account
you will not be able to reaccess your subscription benefits and will need to purchase a new subscription.
Charges & Financial Obligations · Permission or license
Unpaid charges remain due and card details may update automatically
A failed payment leaves amounts due, permits continued billing and may change billing dates. Users authorize updated expiration dates and replacement card numbers from their issuer.
Supporting quotations
you remain responsible for any uncollected amounts
you authorize us to obtain updated or replacement expiration dates and card numbers
Charges & Financial Obligations · Permission or license
Chargebacks can trigger account termination
Hinge may terminate an account after a chargeback or reversal of either an external or internal purchase. If the reversal is overturned, users should contact customer care.
Supporting quotations
Hinge may terminate your account immediately in its sole discretion
If you initiate a chargeback or otherwise reverse a payment
Charges & Financial Obligations · Restriction or exception
Installment subscriptions renew on installments until cancelled
Unless cancelled, terminated or not renewed, an installment subscription renews with installment payments. Account Settings can change payment options or cancel future renewal; remaining current-term payments still apply subject to law.
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your Membership will continue to renew with installment payments, until you cancel or change your payment options, via your Account Settings.
Charges & Financial Obligations · Permission or license
Virtual items may change or disappear
Hinge can regulate, modify or eliminate virtual items, potentially affecting their perceived value or price, and states it has no liability for exercising those rights. Transfers and cash redemption are prohibited.
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Hinge may manage, regulate, control, modify, or eliminate Virtual Items at any time
The transfer of Virtual Items is prohibited
Qualifications & exceptions
Applicable law and Section 8d’s refund exceptions remain relevant.
Charges & Financial Obligations · User right or choice
German renewed subscriptions can end on one month’s notice
German subscribers may terminate after renewal with a month’s notice, without losing termination rights for cause.
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For subscribers residing in Germany:
You may terminate your subscription after it has renewed with a notice period of one month.
Retention & Deletion · Context
Termination does not immediately erase contractual or data obligations
The agreement remains enforceable after termination. Information is maintained, shared and deleted according to the separate Privacy Policy, whose complete text is not part of this analysis.
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these Terms continue and remain enforceable between you and Hinge
Your information will be maintained, shared, and deleted in accordance with our Privacy Policy.
Charges & Financial Obligations · Context
Third-party offers and ad rewards are not guaranteed
Linked services use their own terms. Hinge disclaims endorsement and responsibility for third parties and does not guarantee eligibility or availability for ads that award virtual items.
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Hinge does not guarantee that you will always be eligible
such party's terms will govern their relationship with you.
Legal Rights & Agreement Rules · Procedure
Arbitration fees follow NAM rules and hardship requests may be considered
NAM rules generally allocate fees, subject to mass-filing and reallocation provisions. Hinge considers good-faith hardship requests and pays all NAM fees when it starts the arbitration.
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Upon a showing to Hinge of your financial hardship
If Hinge initiates an arbitration against you, we shall pay all NAM fees.
Qualifications & exceptions
Sections 15b–15e do not apply to EU, EEA, UK or Swiss residents, or where prohibited by law.
Legal Rights & Agreement Rules · Procedure
Arbitration demands require a copy within seven days
The claimant must send a detailed demand to NAM and a copy to the other party within seven days. Failure to certify Section 15 compliance or a small-claims election can cause administrative closure.
Supporting quotations
within 7 days of delivery of the Demand for Arbitration to NAM.
fails to certify in writing that the Party meets the requirements of Dispute Resolution Section 15
Qualifications & exceptions
Sections 15b–15e do not apply to EU, EEA, UK or Swiss residents, or where prohibited by law.
Legal Rights & Agreement Rules · Procedure
Arbitrator selection and hearings have location protections
A neutral arbitrator handles the claim. If a hearing is chosen, the arbitrator is in or near your residence. Each party may strike two names from a list of five and must return preferences within 15 days.
Supporting quotations
the Arbitrator shall be in or close to the location in which you reside.
each party may strike up to 2 names
within 15 days of service of the document.
Qualifications & exceptions
Sections 15b–15e do not apply to EU, EEA, UK or Swiss residents, or where prohibited by law.
Legal Rights & Agreement Rules · Procedure
Arbitration evidence gathering is limited and time-sensitive
Each side generally gets five document requests and five interrogatories, served within 21 days. Responses generally come within 30 days, subject to the stated extensions. Additional discovery requires good cause.
Supporting quotations
serve up to five requests for relevant, non-privileged documents
no more than 5 relevant interrogatories (including subparts).
within 21 days after the Claim Arbitrator’s appointment.
The burden of establishing good cause for any additional discovery is on the moving Party.
Qualifications & exceptions
Sections 15b–15e do not apply to EU, EEA, UK or Swiss residents, or where prohibited by law.
Legal Rights & Agreement Rules · Procedure
Oral arbitration hearings require a timely request and personal attendance
Written submissions are the default unless a party requests an oral hearing within ten days after the response. Both parties must attend; missing the hearing risks default unless the arbitrator grants a continuance for good cause.
Supporting quotations
unless a Party requests an oral hearing within 10 days after the Respondent files a response.
will result in a default judgment taken against that Party.
Qualifications & exceptions
Sections 15b–15e do not apply to EU, EEA, UK or Swiss residents, or where prohibited by law.
Legal Rights & Agreement Rules · Procedure
Confidential arbitration material can be restricted
Either party can request an order limiting use of confidential information to arbitration and award enforcement, and requiring permitted court filings of it under seal.
Supporting quotations
may not be used or disclosed except in connection with the arbitration or a proceeding to enforce the arbitration award
Qualifications & exceptions
Sections 15b–15e do not apply to EU, EEA, UK or Swiss residents, or where prohibited by law.
Legal Rights & Agreement Rules · Procedure
Arbitration awards may include fees or bad-faith sanctions
A reasoned written award is due within the stated 30-day period. It binds only the parties, though other decisions may be considered. Permitted fees, costs or sanctions may be awarded for frivolous or improper claims or defenses.
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a reasoned decision, in writing within 30 days
a claim or defense is frivolous or was brought for an improper purpose
Qualifications & exceptions
Sections 15b–15e do not apply to EU, EEA, UK or Swiss residents, or where prohibited by law.
Legal Rights & Agreement Rules · Restriction or exception
Settlement offers can shift later legal costs
When the eventual award is worse for a party than the opposing respondent’s offer, post-offer costs and attorney fees can shift to that party. If law prohibits shifting, the rejected offer stops accrual of recoverable costs instead.
Supporting quotations
the opposing Party must pay the Respondent’s costs incurred after the offer was made, including any attorney’s fees.
If any law prohibits shifting arbitration fees or costs
Qualifications & exceptions
Sections 15b–15e do not apply to EU, EEA, UK or Swiss residents, or where prohibited by law.
Legal Rights & Agreement Rules · Procedure
Mass arbitration requires mediation and delays unselected claims
Hinge pays the mediator after the first bellwether round. Later mediation needs consent; remaining claims and fees wait for selection under the staged process, with the stated deadline tolling.
Supporting quotations
with Hinge to pay the mediator’s fees.
Fees associated with a Demand for Arbitration included in the Mass Filings
shall be tolled beginning when you initiate the informal dispute resolution process
Qualifications & exceptions
Sections 15b–15e do not apply to EU, EEA, UK or Swiss residents, or where prohibited by law.
Charges & Financial Obligations · User right or choice
New York subscribers may pause for up to one year
New York subscribers may put a subscription on hold for up to one year by written notice. Hinge does not guarantee a number of referrals.
Supporting quotations
For subscribers residing in New York:
subscribers may place their subscription on hold for up to one year;
The Services do not guarantee any number of "referrals"
Charges & Financial Obligations · User right or choice
Certain relocating state subscribers may request alternatives or a refund
Subscribers in Illinois, New York, North Carolina and Ohio who believe they have moved outside the service area can give written notice; Hinge will work with them on alternatives or a refund.
Supporting quotations
For subscribers residing in Illinois, New York, North Carolina, and Ohio:
we will work with you to provide alternative services or a refund.
Legal Rights & Agreement Rules · User right or choice
UK residents may bring a contract claim over enforcement decisions
UK users may bring a breach-of-contract claim if Hinge’s account or content action fails to comply with the terms. Hinge encourages an appeal first.
Supporting quotations
For users residing in the United Kingdom:
you have the right to bring a claim for breach of contract under UK law.
Account & Service Control · Restriction or exception
Users cannot assign accounts; Hinge can assign its rights
Account rights generally end at death unless law provides otherwise. Users cannot transfer the account or granted licenses; Hinge may assign its rights without restriction. Invalid clauses generally leave the remainder intact.