OpenAI collects personal data you provide, data from your use, and data from other sources
Section 1 defines "Personal Data" as personal data relating to you that OpenAI collects in three ways: data you provide when you create an account or communicate with OpenAI, data OpenAI receives when you visit, use or interact with the Services, and information from other sources. The detailed cards that follow describe each type.
Supporting quotations
We collect personal data relating to you (“Personal Data”) as follows:
We collect Personal Data if you create an account to use our Services or communicate with us as follows:
When you visit, use, or interact with the Services, we receive the following information about your visit, use, or interactions:
Qualifications & exceptions
"Personal Data" in this policy means personal data relating to you that is collected as the section describes.
Data Access & Collection · Company practice
Creating an account means OpenAI collects your name, contact details, credentials, birth date and payment information
When you create an account, OpenAI collects account information including your name, contact information, account credentials, date of birth, payment information and transaction history, which the policy calls "Account Information". Some Services may also let you upload a profile picture, a username or other information as part of that Account Information.
Supporting quotations
When you create an account with us, we will collect information associated with your account, including your name, contact information, account credentials, date of birth, payment information, and transaction history, (collectively, “Account Information”).
Qualifications & exceptions
Some Services only: profile picture, username or other information may be uploaded as part of Account Information.
Not stated here
The list says "including", so it may not be exhaustive.
Data Access & Collection · Company practice
Your prompts, uploads and interactions with other users are collected as Content
OpenAI collects the personal data you provide as input to the Services, which the policy calls "Content". That includes your prompts and other content you upload, such as files, images, audio and video, and data from connected services, depending on the features you use. If a Service lets you interact with other users by posting, commenting or sending messages, those interactions are also treated as Content. Later sections say how Content can be used, for example to improve models, and how you can control that.
Supporting quotations
We collect Personal Data that you provide in the input to our Services (“Content”), including your prompts and other content you upload, such as
depending on the features you use
Some of our Services allow you to interact with other users, such as post, comment, or send messages, and we treat those interactions as Content, too.
Qualifications & exceptions
What is collected depends on the features you use.
Interactions with other users are Content only in Services that allow them.
Not stated here
Which connected services and features exist is described only in linked help articles that are not supplied.
Messages you send to OpenAI, including by email or social media, are collected
If you communicate with OpenAI, for example by email or through its pages on social media sites, OpenAI may collect personal data such as your name, contact information and the contents of the messages you send. The policy calls this "Communication Information".
Supporting quotations
If you communicate with us, such as via email or our pages on social media sites, we may collect Personal Data like your name, contact information, and the contents of the messages you send (“Communication Information”).
Qualifications & exceptions
Applies when you communicate with OpenAI; the verb is "may collect".
Data Access & Collection · Company practice
If you connect your device contacts, OpenAI uploads your address book and checks which contacts use its Services
This applies only if you choose to connect your device contacts. OpenAI then uploads information from your device address books and checks which of your contacts also use the Services. For contacts who are not yet using the Services, OpenAI says it will update you if they sign up later. This involves personal data about other people from your address book, including people who do not use the Services; how OpenAI uses the uploaded information of non-users is explained only in a linked help article.
Supporting quotations
If you choose to connect your device contacts, we upload information from your device address books and check which of your contacts also use our Services.
If any of your contacts aren’t yet using our Services, we’ll update you if they sign up for our Services later.
Qualifications & exceptions
Only if you choose to connect your device contacts.
Not stated here
The linked help article on how uploaded contact information of non-users is used is not supplied.
The policy does not say here how long uploaded contact data is kept or whether contacts are notified.
Data Access & Collection · Company practice
Event, survey and identity or age verification information you provide is collected
OpenAI collects other information you provide, such as when you take part in its events or surveys, or when you give OpenAI, or a vendor working on its behalf, information to establish your identity or age. The policy groups this as "Other Information You Provide".
Supporting quotations
We collect other information that you provide to us, such as when you participate in our events or surveys, or when you provide us or a vendor operating on our behalf with information to establish your identity or age (collectively, “Other Information You Provide”).
Qualifications & exceptions
Identity or age information may be given to a vendor operating on OpenAI's behalf.
Not stated here
The policy does not say here what identity or age evidence may be requested.
Data Access & Collection · Company practice
Browser and device information is collected automatically when you use the Services
OpenAI collects log data that your browser or device sends automatically, including your IP address, browser type and settings, the date and time of requests, and how you interact with the Services. It also collects device information such as the device name, operating system, device identifiers and browser, and what is collected depends on the device type and its settings.
Supporting quotations
We collect information that your browser or device automatically sends when you use our Services. Log data includes your Internet Protocol address, browser type and settings, the date and time of your request, and how you interact with our Services.
We collect information about the device you use to access the Services, such as the name of the device, operating system, device identifiers, and browser you are using. Information collected depends on the type of device you use and its settings.
Qualifications & exceptions
Device information collected depends on the type of device and its settings.
Data Access & Collection · Company practice
Usage data covers your activity and feedback; Free and Go users also have ad history and interests collected
OpenAI collects information about your use and activity across the Services, such as the content you view or engage with, features you use and actions you take, feedback you give on a model response, people you interact with, and technical details like time zone, country, access times, user agent and device type. For Free and Go users only, OpenAI also collects information about your ads history and interests, such as the types of ad content you view or engage with. If you use the in-app browser, OpenAI may also collect your browser data according to your controls and your use of the service.
Supporting quotations
We collect information about your use and activity across the Services, such as the types of content that you view or engage with, the features you use and the actions you take, when you submit feedback to a model response, the people with whom you interact, as well as your time zone, country, the dates and times of access, user agent and version, type of computer or mobile device, and your computer connection.
users, we also collect information about your ads history and interests, such as the types of ad content that you view or engage with.
If you use the in-app browser we may also collect your browser data according to your controls and use of the service.
Qualifications & exceptions
Ads history and interests are stated for Free and Go users only.
In-app browser data is collected "according to your controls and use of the service".
Not stated here
The policy does not say what in-app browser data includes or which controls apply.
Data Access & Collection · Company practice
OpenAI estimates your general location from IP address and may collect precise location if you provide it
OpenAI determines the general area from which your device accesses the Services based on information like its IP address, for security reasons and to make the product experience better, for example detecting unusual login activity or giving more accurate responses. Some Services also let you choose to provide more precise location information from your device, such as GPS.
Supporting quotations
We determine the general area from which your device accesses our Services based on information like its IP address for security reasons and to make your product experience better, for example to protect your account by detecting unusual login activity or to provide more accurate responses.
some of our Services allow you to choose to provide more precise location information from your device, such as location information from your device’s GPS.
Qualifications & exceptions
General location is determined from IP address and similar information; precise location only if you choose to provide it.
Data Access & Collection · Company practice
Cookies and similar technologies are used to run the Services and store some of your information
OpenAI uses cookies and similar technologies to operate and administer the Services and improve your experience, and stores some of the information described in this policy with cookies, for example to keep your preferences across sessions when you are not logged in, or to help with authentication and customer support. Details about cookie use are in a separate Cookie Notice.
Supporting quotations
We use cookies and similar technologies to operate and administer our Services, and improve your experience. We store some of the information described in this Policy with cookies, for example to help maintain your preferences across sessions if you’re not logged in, or to assist with authentication and customer support.
Qualifications & exceptions
Examples given are preferences when not logged in, authentication and customer support.
Not stated here
The Cookie Notice is linked but not supplied, so specific cookies and purposes are unknown.
Data Access & Collection · Company practice
OpenAI also receives information from security partners, marketing vendors, advertisers and the public internet
OpenAI receives information from other sources: trusted security and safety partners (to protect safety and prevent fraud, abuse and other threats), marketing vendors who provide information about potential customers of its business services, advertisers and other data partners (for example, information about purchases you make from those advertisers), and publicly available internet information used to develop its models. Data from advertisers and partners is used for purposes described in the policy, including measuring and improving the effectiveness of the Services, including ads shown to Free and Go users.
Supporting quotations
We receive information from other sources, such as our trusted security and safety partners to protect safety and prevent fraud, abuse, and other threats to our Services, and from marketing vendors who provide us with information about potential customers of our business services.
We receive information from advertisers and other data partners, which we use for purposes described in this Policy including to help us measure and improve the effectiveness of our Services, including ads shown to Free and Go users on our Services. For example, we could receive information about purchases you make from these advertisers.
We also collect information from other sources, like information that is publicly available on the internet, to develop the models that power our Services.
Qualifications & exceptions
Advertiser and data-partner information is tied to measuring effectiveness, including ads shown to Free and Go users.
Public internet information is described as being collected to develop models.
Not stated here
The policy gives examples ("for example, we could receive") rather than a full list of partners or data.
Data Access & Collection · Company practice
Table column 1: nine categories of personal data OpenAI says it collects
The first column lists the categories of information OpenAI says it collects, as described earlier: identifiers (name, contact details, IP address, other device identifiers); commercial information such as transaction history; network activity information (interactions with the Services, including Log Data, Usage Data and device information); Content (prompts, uploads, and interactions and messages with other users); Communication Information; Contact Data if you connect your device contacts; geolocation data (general area from IP address and similar information, or precise location you choose to provide); other account information (credentials, payment information, date of birth, profile picture); and other information you provide (events, surveys, or information to establish identity or age). Contact Data and precise location are conditional on your choices.
Supporting quotations
We collect the following information, as described above:
Identifiers, such as your name, contact details, IP address, and other device identifiers
Commercial information, such as your transaction history
Network activity information, such as how you interact with our Services, including Log Data, Usage Data, and information about the device you use to access the Services
Content, including your prompts and content you upload to the Services and interactions and messages with other users
Communication Information, such as your contact information when you send us email
Contact Data if you choose to connect your device contacts
Geolocation data, such as the general area from which your device accesses our Services based on information like its IP address, or precise location information you choose to provide
Other Account Information, such as your account credentials, and payment information, date of birth, and profile picture
Other Information You Provide, such as if you choose to participate in our events or surveys or when you provide us or a vendor operating on our behalf with information to establish your identity or age.
If you choose to connect your device contacts, we upload information from your device address books and check which of your contacts also use our Services.
We determine the general area from which your device accesses our Services based on information like its IP address
We collect Personal Data that you provide in the input to our Services (“Content”), including your prompts and other content you upload, such as
Qualifications & exceptions
Contact Data only if you choose to connect device contacts.
Precise location only if you choose to provide it; general area is based on IP address and similar information.
The column cross-refers to the earlier sections; those sections hold more detail, such as Free and Go ad history and interests under Usage Data.
Not stated here
The column does not separately list ads history and interests; the earlier Usage Data text covers it.