OpenAI promotes its products through direct marketing and third-party properties, subject to your choices
OpenAI uses personal data to promote its products and services to you through direct marketing and on third-party properties, and to assess how effective those efforts are, subject to your choices and controls. For promotion on third-party properties, the disclosure section says OpenAI shares limited information with select marketing partners who are not service providers, and some of these partners may receive information through cookies and similar technologies.
Supporting quotations
To promote our products and services to you through direct marketing and on third-party properties, and to assess the effectiveness of those efforts, subject to your choices and controls
We also share limited information with select marketing partners who are not service providers in order to promote our products and services on third-party properties and help us assess the effectiveness of those efforts. Some of these partners may receive information through cookies and similar technologies.
Qualifications & exceptions
Subject to your choices and controls.
Sharing is described as limited information with select marketing partners.
Not stated here
Which information is shared with marketing partners is not listed here; a linked help article covers choices and is not supplied.
Sharing & Disclosure · Context
OpenAI discloses personal data in listed circumstances
Section 3 introduces a list of circumstances in which OpenAI discloses your Personal Data: vendors and service providers (and marketing partners), business transfers, government authorities and other third parties, affiliates, business account administrators, a teen's parent or guardian, other users and third parties you choose to share with, and aggregated or de-identified data. The cards that follow explain each.
Supporting quotations
We disclose your Personal Data in the following circumstances:
Qualifications & exceptions
The lead-in covers the circumstances listed after it; other sections add related disclosure statements.
Sharing & Disclosure · Company practice
Personal data goes to vendors and service providers who may use it only on OpenAI's instructions
To meet business needs, OpenAI discloses Personal Data to vendors and service providers, including providers of hosting, customer service, cloud, content delivery, support and safety, email software, web analytics, payment and transaction processing, search and shopping, and information technology services. It also works with service providers on age and identity verification. The policy says that when OpenAI works with Service Providers, they access, process or store Personal Data based on OpenAI's instructions and only in the course of performing their duties to OpenAI. That limit is stated for Service Providers and not for the marketing partners described separately.
Supporting quotations
To assist us in meeting business operations needs and to perform certain services and functions, we disclose Personal Data to vendors, service providers, and marketing partners, including providers of hosting services, customer service vendors, cloud services, content delivery services, support and safety services, email communication software, web analytics services, payment and transaction processors, search and shopping providers, and information technology providers.
We also work with service providers who help us with age and identity verification, and you can learn more
When we work with Service Providers, these parties will access, process, or store Personal Data based on our instructions and only in the course of performing their duties to us.
Qualifications & exceptions
The instructions-only limit applies to Service Providers; marketing partners who are not service providers are described separately.
The list of provider types is introduced with "including" and is not stated as complete.
Not stated here
The policy names provider categories, not specific vendors.
A linked help article on age prediction is not supplied.
Sharing & Disclosure · Company practice
Limited information is shared with select marketing partners; you can opt out of this sharing
OpenAI shares limited information with select marketing partners who are not service providers, to promote its products and services on third-party properties and to help it assess how effective that promotion is. Some of these partners may receive information through cookies and similar technologies. OpenAI says elsewhere that this promotion is subject to your choices and controls, and the state disclosures section describes it as targeted advertising or cross-context behavioral advertising under certain state privacy laws, with an opt-out through account settings and other mechanisms. OpenAI also says it does not engage in these activities for users it knows to be under 18.
Supporting quotations
We also share limited information with select marketing partners who are not service providers in order to promote our products and services on third-party properties and help us assess the effectiveness of those efforts. Some of these partners may receive information through cookies and similar technologies.
subject to your choices and controls
This is known as “targeted advertising” or sharing for “cross-context behavioral advertising” under certain state privacy laws. You can opt out using the marketing privacy control in your account settings.
We don’t engage in these activities for users we know to be under 18 years of age.
Qualifications & exceptions
Marketing partners are described as not being service providers, so the service-provider instructions-only limit is not stated for them.
Promotion is subject to your choices and controls; opt-out mechanisms are described in the state disclosures section.
Not done for users OpenAI knows to be under 18.
Not stated here
Which information is shared, and which partners receive it, is not specified; the linked help article is not supplied.
Your personal data may be disclosed and transferred if OpenAI is involved in a business transaction
If OpenAI is involved in strategic transactions, reorganization, bankruptcy, receivership, or a transition of service to another provider (a "Transaction"), your Personal Data may be disclosed during due diligence to counterparties and others assisting with the Transaction. It may also be transferred to a successor or affiliate as part of the Transaction along with other assets.
Supporting quotations
If we are involved in strategic transactions, reorganization, bankruptcy, receivership, or transition of service to another provider (collectively, a “Transaction”), your Personal Data may be disclosed in the diligence process with counterparties and others assisting with the Transaction and transferred to a successor or affiliate as part of that Transaction along with other assets.
Qualifications & exceptions
Applies if OpenAI is involved in a Transaction as defined; the wording is "may".
Not stated here
The policy does not say whether you would be told before such a transfer or whether the successor must follow this policy.
Sharing & Disclosure · Permission or license
Personal data may be shared with government authorities, industry peers or others for legal, rights and safety reasons
OpenAI may share Personal Data, including information about your interaction with the Services, with government authorities, industry peers or other third parties in compliance with the law in six listed cases: to comply with a legal obligation or a good-faith belief one applies; to protect and defend its rights or property; if it determines, in its sole discretion, that there is a violation of its terms, policies or the law; to detect or prevent fraud or other illegal activity; to protect the safety, security and integrity of its products, employees, users or the public; or to protect against legal liability. Two of the reasons rest on OpenAI's own determination or protection of its own interests rather than a legal demand.
Supporting quotations
We may share your Personal Data, including information about your interaction with our Services, with government authorities, industry peers, or other third parties in compliance with the law (i) if required to do so to comply with a legal obligation, or in the good faith belief that such action is necessary to comply with a legal obligation, (ii) to protect and defend our rights or property, (iii) if we determine, in our sole discretion, that there is a violation of our terms, policies, or the law; (iv) to detect or prevent fraud or other illegal activity; (v) to protect the safety, security, and integrity of our products, employees, users, or the public, or (vi) to protect against legal liability.
Qualifications & exceptions
The sharing is stated to be "in compliance with the law" and for the six listed reasons.
One reason depends on OpenAI's determination in its sole discretion.
Not stated here
The policy does not say whether you are notified of such sharing or who counts as an "industry peer".
Sharing & Disclosure · Company practice
Personal data is disclosed to OpenAI affiliates, who may use it consistently with this policy
OpenAI discloses Personal Data to its affiliates, defined as entities that control, are controlled by or are under common control with OpenAI. The affiliates may use this Personal Data in a manner consistent with the policy.
Supporting quotations
We disclose Personal Data to our affiliates, meaning an entity that controls, is controlled by, or is under common control with OpenAI. Our affiliates may use this Personal Data in a manner consistent with this policy.
Qualifications & exceptions
"Consistent with this policy" is the stated limit on affiliate use.
Sharing & Disclosure · Company practice
Administrators of business accounts can access your account and Content; employers may be told you have an account
When you join a ChatGPT Enterprise or business account, the administrators of that account may access and control your OpenAI account, including being able to access your Content. Separately, if you create an account with an email address belonging to your employer or another organization, OpenAI may share the fact that you have an account and certain account information, such as your email address, with that employer or organization, for example to enable you to be added to their business account.
Supporting quotations
When you join a ChatGPT Enterprise or business account, the administrators of that account may access and control your OpenAI account, including being able to access your Content.
if you create an account using an email address belonging to your employer or another organization, we may share the fact that you have an account and certain account information, such as your email address, with your employer or organization to, for example, enable you to be added to their business account.
Qualifications & exceptions
Administrator access applies when you join a ChatGPT Enterprise or business account.
Employer sharing applies when you create an account with an email address belonging to your employer or another organization.
Not stated here
The policy does not say what controls the organization has beyond access, or whether you are notified when your employer is told.
Sharing & Disclosure · User right or choice
Teens and parents or guardians can link accounts, giving the parent settings control and safety alerts
Teen users and their parents or guardians can choose to link their accounts. Linking allows the parent or guardian to manage certain settings and to receive alerts if OpenAI detects a serious safety concern. The accounts can be unlinked at any time.
Supporting quotations
Teen users and their parents or guardians can choose to link their accounts, allowing the parent or guardian to manage certain settings, and receive alerts if we detect a serious safety concern. These accounts can be unlinked at any time.
Qualifications & exceptions
Linking is a choice by the teen and parent or guardian; unlinking is possible at any time.
Not stated here
Which settings a parent can manage and what a safety alert contains are described only in a linked help article that is not supplied.
Sharing & Disclosure · Restriction or exception
Information you share with other users or third-party partners is governed by their own terms
Some Services let you interact or share information with other users or third parties, for example by sharing ChatGPT conversations or sharing information with third-party search and shopping partners. Information you share with third-party partners is governed by their own terms and privacy policies, and the policy tells you to make sure you understand those terms before sharing.
Supporting quotations
Certain Services allow you to interact or share information with other users or third parties.
Information you share with third-party partners is governed by their own terms and privacy policies, and you should make sure you understand those terms and policies before sharing information with them.
Qualifications & exceptions
Applies to sharing you initiate with third-party partners; this policy does not govern what those partners do with it.
Not stated here
The shared-link and shopping help articles are linked but not supplied.
Sharing & Disclosure · Company practice
Aggregated or de-identified data may be shared with third parties
OpenAI aggregates or de-identifies Personal Data so that it no longer identifies you, and shares it with third parties for the purposes described above, such as to help improve the Services.
Supporting quotations
We also aggregate or de-identify Personal Data so that it no longer identifies you and share it with third parties for the purposes described above, such as to help improve our Services.
Qualifications & exceptions
Applies to data that no longer identifies you, according to OpenAI.
Not stated here
The recipients and the de-identification method are not described here.
Sharing & Disclosure · Company practice
Table column 3: six kinds of recipients, with marketing partners addressed in the text after the table
The third column lists the circumstances in which OpenAI may disclose this information: to vendors, service providers and affiliates to help with business operations and the services described above; to government authorities or other third parties for the legal reasons described above; to parties involved in Transactions; to business account administrators; to parents or guardians of teen users for account linking; and to other users and third parties you interact or share information with. Select marketing partners, described in the disclosure section, are not a separate item in this column; the paragraphs after the table cover sharing with marketing partners. The earlier disclosure section also covers sharing de-identified data, which this column does not list.
Supporting quotations
We may disclose this information in the following circumstances, as described above:
Vendors, service providers, and affiliates to assist us in meeting business operations needs and to perform certain services and functions described above
Government authorities or other third parties for the legal reasons described above
Parties involved in Transactions
Business account administrators for the reasons described above
Parents or guardians of teen users for account linking purposes described above
Other users and third parties you interact or share information with
We also share limited information with select marketing partners who are not service providers in order to promote our products and services on third-party properties and help us assess the effectiveness of those efforts.
Qualifications & exceptions
Each recipient type is stated "as described above" or by cross-reference to the disclosure section.
The column is a list for the information as a whole, not matched to individual categories.
Not stated here
The table does not say which categories go to which recipient.
Sharing & Disclosure · Company commitment
OpenAI says it does not sell personal data, but may share limited data with marketing partners depending on your choices
Under the heading Your Opt-Out Rights, OpenAI says it does not "sell" Personal Data. It adds that, depending on your choices, it may share limited data with select marketing partners to promote its products and services to you on third-party properties. The next paragraph explains that state privacy laws call this targeted advertising or sharing for cross-context behavioral advertising.
Supporting quotations
We don’t “sell” Personal Data. Depending upon your choices, we may share limited data with select marketing partners for purposes of promoting our products and services to you on third-party properties.
This is known as “targeted advertising” or sharing for “cross-context behavioral advertising” under certain state privacy laws.
Qualifications & exceptions
The no-sale statement is paired with the marketing-partner sharing described in the same passage.
Sharing depends on your choices.
Not stated here
The policy does not define "sell" in the text supplied.
Sharing & Disclosure · User right or choice
You can opt out of targeted advertising sharing in account settings, on the website or through Global Privacy Control
You can opt out of this sharing using the marketing privacy control in your account settings. If you are not logged in, you can opt out within Settings > Data Controls on ChatGPT, or using the Your Privacy Choices link on the website. You can also use a legally recognized opt-out mechanism such as Global Privacy Control. OpenAI says it does not engage in these activities for users it knows to be under 18 years of age.
Supporting quotations
You can opt out using the marketing privacy control in your account settings. If you’re not logged in, you can opt out within Settings > Data Controls on ChatGPT or using the Your Privacy Choices
You can also opt out using a legally recognized opt-out mechanism, like Global Privacy Control.
We don’t engage in these activities for users we know to be under 18 years of age.
Qualifications & exceptions
Which method applies depends on whether you are logged in.
The under-18 statement covers users OpenAI knows to be under 18.
Not stated here
A linked help article with more detail is not supplied.