Nintendo Account User Agreement (US)

Nintendo · agreement dated 05/2025 · Official agreement

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9 of 76 cards in Charges & Financial Obligations

Charges & Financial Obligations · Restriction or exception

You must follow applicable laws, including import and export rules, and pay your own device and data costs

You agree to comply with all applicable laws and regulations in connection with your use of the services, including import and export laws and regulations. You are responsible for all costs of using the device on which you access the services, for example mobile data and service plans.

Supporting quotations

You agree to comply with all applicable laws and regulations in connection with your use of the Nintendo Account Services, including without limitation compliance with all import/export laws and regulations.
You are responsible for all costs incurred in connection with your use of the device on which you access the Nintendo Account Services, including for example, all mobile data and service plans.

Qualifications & exceptions

  • Import and export laws are named as an example ("without limitation").

Charges & Financial Obligations · Restriction or exception

Outages can happen, and you pay for your own internet connection

Nintendo says it strives to keep the services running, but all online services suffer occasional disruptions and outages, during which you may not be able to access them. Certain components require an internet connection, and their performance may depend on its quality and stability. You are solely responsible for third-party fees tied to your internet connection, including internet service provider or airtime charges, and the provision, quality and security of connectivity are the sole responsibility of your internet provider.

Supporting quotations

We strive to keep the Nintendo Account Services up and running
all online services suffer occasional disruptions and outages. In the event of an outage you may not be able to access the Nintendo Account Services.
certain components of the Nintendo Account Services require an internet connection, and the performance of these components may depend upon the quality and stability of your internet connection
You are solely responsible for payment of any third-party fees associated with your internet connection, including internet service provider or airtime charges.
The provision, quality and security of internet connectivity are the sole responsibility of the third party providing your internet service.

Qualifications & exceptions

  • Performance of some components depends on your internet connection.

Charges & Financial Obligations · Restriction or exception

Nintendo gives no availability guarantee and no refund or credit for content lost to a service interruption

To the extent permitted by law and without limiting Section 15, Nintendo gives no guarantee or warranty about the availability or performance of the services or any content or data you save, store or access through them, and specifically disclaims any guarantee that they or your content will not be subject to disruption, damage, corruption, loss, removal or discontinuation (a Service Interruption). Nintendo says it is not responsible if a Service Interruption occurs, and you agree that in no event will you be entitled to a refund, credit or other compensation for any content or part of the services you cannot use, or have difficulty using, in whole or in part, because of a Service Interruption.

Supporting quotations

TO THE EXTENT PERMITTED BY LAW AND WITHOUT LIMITING SECTION 15, NINTENDO DOES NOT MAKE ANY GUARANTEE OR WARRANTY WITH RESPECT TO THE AVAILABILITY OR PERFORMANCE OF THE NINTENDO ACCOUNT SERVICES OR ANY CONTENT OR DATA YOU MAY SAVE, STORE OR ACCESS THROUGH THE NINTENDO ACCOUNT SERVICES
WILL NOT BE SUBJECT TO DISRUPTION, DAMAGE, CORRUPTION, LOSS, REMOVAL, OR DISCONTINUATION
NINTENDO SHALL NOT BE RESPONSIBLE SHOULD ANY SUCH SERVICE INTERRUPTION OCCUR
YOU AGREE THAT IN NO EVENT WILL YOU BE ENTITLED TO OR RECEIVE A REFUND, CREDIT OR ANY OTHER COMPENSATION FOR ANY CONTENT OR PORTION OF THE NINTENDO ACCOUNT SERVICES THAT YOU ARE NOT ABLE TO USE OR HAVE DIFFICULTY USING, IN WHOLE OR IN PART, DUE TO ANY SERVICE INTERRUPTION

Qualifications & exceptions

  • The disclaimer applies to the extent permitted by law and to the fullest extent permitted by applicable law.
  • The no-refund statement applies to content or services you cannot use because of a Service Interruption.

Charges & Financial Obligations · Context

Shopping Services let you keep an account balance and buy products, and vary by country

As part of the services, Nintendo makes certain shopping services available (the Shopping Services). They can be accessed through your Nintendo Account to establish and maintain an account balance and to view, download or purchase certain products, software, content and services (Products). The Shopping Services may vary by country and may not be available in all countries.

Supporting quotations

As part of the Nintendo Account Services, we make certain shopping services available to you
(a) establish and maintain an account balance and (b) view, download, or purchase certain products, software, content, and services
The Shopping Services may vary by country, and may not be available in all countries.

Qualifications & exceptions

  • Availability varies by country.

Charges & Financial Obligations · Restriction or exception

You are responsible for all purchases on your account, including unauthorized or erroneous ones, subject to law

In using the Shopping Services you are responsible for all activity and purchases on or through your Nintendo Account and associated accounts, including supervised users. This includes unauthorized, fraudulent or erroneous transactions through your account, subject to any payment processing rules or applicable law. Nintendo asks you to notify it if you learn of any unauthorized purchases.

Supporting quotations

you are responsible for all activity and purchases on or through your Nintendo Account and any accounts associated with your Nintendo Account, including supervised users under your Nintendo Account
This includes unauthorized, fraudulent, or erroneous transactions through your Nintendo Account, subject to any payment processing rules or applicable law.
Please notify Nintendo if you learn of any unauthorized purchases through your Nintendo Account.

Qualifications & exceptions

  • Responsibility for unauthorized, fraudulent or erroneous transactions is subject to payment processing rules and applicable law.

Not stated here

  • The text does not say how payment processing rules or law change your liability for unauthorized transactions.

Charges & Financial Obligations · Restriction or exception

Refunds are given where the law requires, with separate refund and purchase terms elsewhere

Payments for Products may be refundable as required by applicable law, and some Products may be returned or exchanged. For details Nintendo refers you to its refund and return policy, and to separate Purchase Terms for additional terms that apply to the Shopping Services and Product purchases. Neither is supplied here.

Supporting quotations

Payments for Products may be refundable as required by applicable law, and some Products may be returned or exchanged.
For details on our refund policies, please refer
for additional terms applicable to the Shopping Services and Product purchases

Qualifications & exceptions

  • Refundability is tied to what applicable law requires.

Not stated here

  • The refund and return policy and the Purchase Terms are linked but not supplied here, so when refunds, returns or exchanges apply is not explained.

Charges & Financial Obligations · Company practice

Rewards and subscriptions have separate terms that Nintendo can change without notice

Nintendo offers a rewards program and online subscription services, and points you to separate pages for their applicable terms. It reserves the right to modify those terms at any time without notice to you. Those pages are not supplied here.

Supporting quotations

Nintendo offers a rewards program and online subscription services.
We reserve the right to modify such terms at any time without notice to you.

Qualifications & exceptions

  • The linked terms can be modified at any time without notice.

Not stated here

  • The rewards program and subscription terms are linked but not supplied here.

Charges & Financial Obligations · Company commitment

Nintendo pays the difference if the arbitration filing fee exceeds a court filing fee

To the extent the initial filing fee for the arbitration exceeds the initial filing fee for a lawsuit, Nintendo will pay the difference in fees. This does not apply in the circumstances described in Section 16(g) (frivolous or improper claims) or to Mass Arbitrations as defined in Section 16(i).

Supporting quotations

Except for the circumstances outlined in Section 16(g) and for Mass Arbitrations
to the extent the initial filing fee for the arbitration exceeds the initial filing fee for a lawsuit, we will pay the difference in fees

Qualifications & exceptions

  • Does not apply to Section 16(g) circumstances or to Mass Arbitrations.
  • Covers the initial filing fee only, as written.

Charges & Financial Obligations · Restriction or exception

A claimant must pay the other side's costs, including attorney fees, for frivolous or improper claims

To the extent permitted by applicable law, a claimant must pay all costs incurred by the defending party, including attorney fees, related to a Claim if an arbitrator determines that the Claim was not warranted by existing law or by a nonfrivolous argument, or that it was filed in arbitration for an improper purpose such as to harass the defending party, cause unnecessary delay or needlessly increase the cost of dispute resolution. The rule applies to whichever side is the claimant.

Supporting quotations

To the extent permitted by applicable law
a claimant must pay all costs incurred by the defending party, including any attorney
related to a Claim if an arbitrator determines that (i) the Claim was not warranted by existing law or by a nonfrivolous argument or (ii) the Claim was filed in arbitration for any improper purpose, such as to harass the defending party, cause unnecessary delay, or needlessly increase the cost of dispute resolution

Qualifications & exceptions

  • Applies only to the extent permitted by applicable law and only if an arbitrator makes the stated determination.
  • Applies to whichever party is the claimant.