Terms of Use

Temu · agreement dated November 7, 2025 · Official agreement

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2 of 91 cards in Retention & Deletion

Retention & Deletion · Company practice

Communications may be recorded, monitored and stored, via third-party providers

Communications with you may be through a third-party service provider. Subject to the Privacy Policy, your communications with the company, its merchandise partners or its agents may be recorded, monitored and stored for quality control and training purposes, or to protect your, the company's and/or the merchandise partners' interests.

Supporting quotations

Our communications with you may be through a third-party service provider.
your communications with us, the merchandise partners, or our agents may be recorded, monitored and stored for quality control and training purposes, or to protect your, our and/or our merchandise partners’ interests.

data: messages · data: audio · purpose: service_operation · purpose: security

Not stated here

  • The text does not say how long recordings and stored communications are kept or whether voice calls are included.

Retention & Deletion · Company practice

If your Account is terminated, its Content and Rewards are destroyed

If your Account is terminated for any reason, all Content and Rewards associated with the Account will be destroyed and cancelled, and you are advised to try to use any remaining Rewards before termination takes effect.

Supporting quotations

If your Account is terminated for any reason, all Content and Rewards associated with your Account will be destroyed and cancelled. You should try to use any remaining Rewards before the date on which such termination becomes effective.

data: content

Not stated here

  • The text does not say whether the license granted over User Submissions ends at termination; Section 6.2 calls it perpetual and irrevocable.

Cross-references