STRIDE BANK, N.A. PRIVACY POLICY
This notice summarizes the information sharing practices of Stride Bank and your rights as a customer with respect to products and services offered by Stride Bank except for products and services that Stride Bank offers through its program partners. Please review our Privacy Notice, which applies to U.S. customers and consumers as described in that notice.
- Notice covers Stride Bank offerings except program-partner products Sharing & Disclosure
- Everyday business, own marketing and joint marketing sharing cannot be limited Sharing & Disclosure
Collecting and Using Information
This section generally describes how Stride Bank collects and uses your personal information, and how Stride Bank may use your personal information. Personal information generally means information that identifies you or your device, and other information we associate with it.
- Personal information is described broadly by identifiability or association Data Access & Collection
February 2026
- Saved notice shows a February 2026 revision date Legal Rights & Agreement Rules
An introduction to this privacy policy
Facts What does Stride Bank, N.A. do with your personal information?
Why?
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
- Notice ties sharing rights to federal law's partial opt-out Legal Rights & Agreement Rules
What?
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
- Data types collected and shared depend on the product Data Access & Collection
- Social Security number and income
- Data types collected and shared depend on the product Data Access & Collection
- account balances and payment history
- Data types collected and shared depend on the product Data Access & Collection
- credit history and credit scores
- Data types collected and shared depend on the product Data Access & Collection
When you are no longer our customer, we continue to share your information as described in this notice.
- Sharing is said to continue after the customer relationship ends Retention & Deletion
How?
All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Stride Bank, N.A. chooses to share; and whether you can limit this sharing.
- Everyday business, own marketing and joint marketing sharing cannot be limited Sharing & Disclosure
Reasons why we share certain data, what data we share, and if you can limit our sharing
Reasons we can share your personal information Does Stride Bank, N.A. share? Can you limit this sharing?
- Everyday business, own marketing and joint marketing sharing cannot be limited Sharing & Disclosure
For our everyday business purposes— such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus Yes No
- Everyday business, own marketing and joint marketing sharing cannot be limited Sharing & Disclosure
For our marketing purposes— to offer our products and services to you Yes No
- Everyday business, own marketing and joint marketing sharing cannot be limited Sharing & Disclosure
For joint marketing with other financial companies Yes No
- Everyday business, own marketing and joint marketing sharing cannot be limited Sharing & Disclosure
For our affiliates’ everyday business purposes— information about your transactions and experiences No We don’t share
- Stride reports no affiliate or nonaffiliate marketing sharing Sharing & Disclosure
For our affiliates’ everyday business purposes— information about your creditworthiness No We don’t share
- Stride reports no affiliate or nonaffiliate marketing sharing Sharing & Disclosure
For affiliates to market to you No We don’t share
- Stride reports no affiliate or nonaffiliate marketing sharing Sharing & Disclosure
For nonaffiliates to market to you No We don’t share
- Stride reports no affiliate or nonaffiliate marketing sharing Sharing & Disclosure
How to limit our sharing
To limit our sharing
What to do if you have questions
Questions?
- Questions can be directed to 1-800-229-7497 Account & Service Control
If you have any questions, please call us at 1-800-229-7497.
- Questions can be directed to 1-800-229-7497 Account & Service Control
Who is providing this notice
Who we are
Who is providing this notice? Stride Bank, N.A.
- Stride Bank, N.A. is identified as the notice provider Legal Rights & Agreement Rules
What we do with your personal information, how we collect it, and why you can’t limit all sharing
What we do
How does Stride Bank, N.A. protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
- Stride says its security measures comply with federal law Security & Safeguards
How does Stride Bank, N.A. collect my personal information?
- Collection happens at account, payment and card interactions and from other companies Data Access & Collection
We collect your personal information, for example, when you:
- Collection happens at account, payment and card interactions and from other companies Data Access & Collection
- open an account or deposit money
- Collection happens at account, payment and card interactions and from other companies Data Access & Collection
- pay your bills or give us your contact information
- Collection happens at account, payment and card interactions and from other companies Data Access & Collection
- use your credit or debit card
- Collection happens at account, payment and card interactions and from other companies Data Access & Collection
We also collect your personal information from other companies.
- Collection happens at account, payment and card interactions and from other companies Data Access & Collection
Why can’t I limit all sharing?
- Federal opt-out reaches only three listed sharing categories Legal Rights & Agreement Rules
Federal law gives you the right to limit only
- Federal opt-out reaches only three listed sharing categories Legal Rights & Agreement Rules
- sharing for affiliates’ everyday business purposes— information about
- Federal opt-out reaches only three listed sharing categories Legal Rights & Agreement Rules
your creditworthiness
- Federal opt-out reaches only three listed sharing categories Legal Rights & Agreement Rules
- affiliates from using your information to market to you
- Federal opt-out reaches only three listed sharing categories Legal Rights & Agreement Rules
- sharing for nonaffiliates to market to you.
- Federal opt-out reaches only three listed sharing categories Legal Rights & Agreement Rules
State laws and individual companies may give you additional rights to limit sharing.
- State law or individual companies may add opt-out rights Legal Rights & Agreement Rules
See below for more on your rights under state law.
- State law or individual companies may add opt-out rights Legal Rights & Agreement Rules
What happens when I limit sharing for an account I hold jointly with someone else?
Definitions of terms in this privacy policy
Definitions
Affiliates
- Affiliates are commonly owned companies; Stride says it has none it shares with Sharing & Disclosure
Companies related by common ownership or control. They can be financial and nonfinancial companies.
- Affiliates are commonly owned companies; Stride says it has none it shares with Sharing & Disclosure
Stride Bank, N.A. has no affiliates with which it shares your personal information.
- Affiliates are commonly owned companies; Stride says it has none it shares with Sharing & Disclosure
Nonaffiliates
- Nonaffiliates are unrelated companies; Stride says it does not share for their marketing Sharing & Disclosure
Companies not related by common ownership or control. They can be financial and nonfinancial companies.
- Nonaffiliates are unrelated companies; Stride says it does not share for their marketing Sharing & Disclosure
Stride Bank, N.A. does not share with non-affiliates so they can market to you.
- Nonaffiliates are unrelated companies; Stride says it does not share for their marketing Sharing & Disclosure
Joint Marketing
- Joint marketing uses formal agreements with financial companies Sharing & Disclosure
A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
- Joint marketing uses formal agreements with financial companies Sharing & Disclosure
Our joint marketing partners include companies that provide investment services and consumer finance companies.
- Joint marketing uses formal agreements with financial companies Sharing & Disclosure
Other important information
Other important information
Vermont Residents:
- Vermont residents get additional restrictions on nonaffiliate sharing Legal Rights & Agreement Rules
In accordance with Vermont law, we will not share with non-affiliates except for our own marketing purposes, our everyday business purposes, or with your consent.
- Vermont residents get additional restrictions on nonaffiliate sharing Legal Rights & Agreement Rules
Nevada Residents:
- Nevada residents are given a consumer-protection contact Legal Rights & Agreement Rules
Nevada law requires that we provide you with the following contact information: Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E. Washington Ave., Suite 3900, Las Vegas, NV 89101; Phone number: 702-486-3132; email: agInfo@ag.nv.gov
- Nevada residents are given a consumer-protection contact Legal Rights & Agreement Rules
California Residents:
- California CCPA rights are described with a financial-institution carve-out Legal Rights & Agreement Rules
Effective January 1, 2020, the California Consumer Privacy Act (CCPA) permits consumers who are California residents to (a) ask a covered business which categories and pieces of personal information it collects and how the information is used; (b) request deletion of the information; and (c) opt out of the sale of such information, if applicable. These provisions of the CCPA do not apply to personal information collected, processed, shared, or disclosed by financial institutions pursuant to federal law. To contact us with questions about our compliance with the CCPA, call 1-800-229-7497; or write to: Stride Bank N.A., PO Box 3448, Enid, OK 73702-3448. California Residents may also submit their CCPA request online or print and email their CCPA request to privacyrequests@stridebank.com. Only you or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. You may make a verifiable consumer request to know or delete personal information twice within a 12-month period. We endeavor to respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. Any disclosures we provide will only cover the preceding 12-month period. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For right to know requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance. We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request. Please note, consumers will not receive discriminatory treatment for the exercise of the privacy rights conferred by the CCPA.
- California CCPA rights are described with a financial-institution carve-out Legal Rights & Agreement Rules
- CCPA requests can be made by phone, mail, website or email Account & Service Control
- CCPA requests are limited to twice yearly with a 45-day response target Legal Rights & Agreement Rules
This notice summarizes the information sharing practices of Stride Bank and your rights as a customer with respect to products and services offered by Stride Bank except for products and services that Stride Bank offers through its program partners. Please review our Privacy Notice, which applies to U.S. customers and consumers as described in that notice.
- Opening scope and introduction are repeated at the end of the page Legal Rights & Agreement Rules
Collecting and Using Information
- Opening scope and introduction are repeated at the end of the page Legal Rights & Agreement Rules
This section generally describes how Stride Bank collects and uses your personal information, and how Stride Bank may use your personal information. Personal information generally means information that identifies you or your device, and other information we associate with it.
- Opening scope and introduction are repeated at the end of the page Legal Rights & Agreement Rules
For a printable version, please download the Privacy Policy.
- Page links printable Privacy Policy and Online Privacy Policy PDFs Legal Rights & Agreement Rules
For a printable version, please download the Online Privacy Policy.
- Page links printable Privacy Policy and Online Privacy Policy PDFs Legal Rights & Agreement Rules