Stride Bank Privacy Policy (linked PDF)
Stride Bank, N.A. Privacy Policy
- Document Identity and Stated Version Date Legal Rights & Agreement Rules
Last Updated February 2026
- Document Identity and Stated Version Date Legal Rights & Agreement Rules
This notice summarizes the information sharing practices of Stride Bank and your rights as a customer with respect to products and services offered by Stride Bank except for products and services that Stride Bank offers through its program partners. Please review our Privacy Notice, which applies to U.S. customers and consumers as described in that notice.
- Scope Excludes Products Offered Through Program Partners Legal Rights & Agreement Rules
Collecting and Using Information
This section generally describes how Stride Bank collects and uses your personal information, and how Stride Bank may use your personal information. Personal information generally means information that identifies you or your device, and other information we associate with it.
- Personal Information Covers Device and Associated Information Data Access & Collection
| Why? | Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do. |
- Federal Law Gives a Limited Right to Limit Sharing Legal Rights & Agreement Rules
| What? | The types of personal information we collect, and share depend on the product or service you have with us. This information can include: ◼ Social Security number and income ◼ account balances and payment history ◼ credit history and credit scores When you are no longer our customer, we continue to share your information as described in this notice. |
- Data Types Depend on the Product and Include Financial and Credit Data Data Access & Collection
- Sharing Continues After the Customer Relationship Ends Retention & Deletion
| How? | All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Stride Bank, N.A. chooses to share; and whether you can limit this sharing. |
- The Sharing Table Lists Reasons, Whether Stride Shares, and Whether You Can Limit Sharing & Disclosure
Reasons we can share your personal information
- Sharing Table Columns and the Split Heading Text Sharing & Disclosure
Does Stride Bank, N.A.
- Sharing Table Columns and the Split Heading Text Sharing & Disclosure
Can you limit this
- Sharing Table Columns and the Split Heading Text Sharing & Disclosure
| For our everyday business purposes— such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus | Yes | No |
- Everyday Business Sharing Cannot Be Limited Sharing & Disclosure
Share? sharing?
- Sharing Table Columns and the Split Heading Text Sharing & Disclosure
| For our marketing purposes— to offer our products and services to you | Yes | No |
- Stride’s Own Marketing Sharing Cannot Be Limited Sharing & Disclosure
| For joint marketing with other financial companies | Yes | No |
- Joint Marketing With Other Financial Companies Cannot Be Limited Sharing & Disclosure
| For our affiliates’ everyday business purposes— information about your transactions and experiences | No | We don't share |
- No Affiliate Sharing of Transaction and Experience Information Sharing & Disclosure
| For our affiliates’ everyday business purposes— information about your creditworthiness | No | We don’t share |
- No Affiliate Sharing of Creditworthiness Information Sharing & Disclosure
| For our affiliates to market to you | No | We don't share |
- No Affiliate Marketing Sharing Sharing & Disclosure
| For non-affiliates to market to you | No | We don't share |
- No Non-Affiliate Marketing Sharing Sharing & Disclosure
| How does Stride Bank, N.A. protect my personal information? | To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. |
- Security Measures Complying With Federal Law Security & Safeguards
What we do
| How does Stride Bank, N.A. collect my personal information? | We collect your personal information, for example, when you ◼ open an account or deposit money ◼ pay your bills or give us your contact information ◼ use your credit or debit card We also collect your personal information from other companies. |
- How Stride Collects Personal Information Data Access & Collection
| Why can’t I limit all sharing? | Federal law gives you the right to limit only ◼ sharing for affiliates’ everyday businesspurposes— information about your creditworthiness ◼ affiliates from using your information to market to you ◼ sharing for non-affiliates to market to you State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law. |
- Federal Right to Limit Covers Only Three Sharing Types Legal Rights & Agreement Rules
| Affiliates | Companies related by common ownership or control. They can be financial and nonfinancial companies. ◼ Stride Bank, N.A. has no affiliates with which it shares your personal information. |
- Affiliates Defined Legal Rights & Agreement Rules
- No Affiliates With Which Stride Shares Personal Information Sharing & Disclosure
Definitions
| Nonaffiliates | Companies not related by common ownership or control. They can be financial and nonfinancial companies. ◼ Stride Bank, N.A. does not share with non-affiliates so they can market to you. |
- Nonaffiliates Defined Legal Rights & Agreement Rules
| Joint marketing | A formal agreement between nonaffiliated financial companies that together market financial products or services to you. ◼ Our joint marketing partners include companies that provide investment services and consumer finance companies. |
- Joint Marketing With Other Financial Companies Cannot Be Limited Sharing & Disclosure
- Joint Marketing Defined Legal Rights & Agreement Rules
- Joint Marketing Partner Types Sharing & Disclosure
Questions?
If you have any questions, please call us at 1-800-229-7497 or go to www.stridebank.com.
- Questions Contact Route Legal Rights & Agreement Rules
Other Important Information:
Vermont Residents:
- Vermont: Non-Affiliate Sharing Limited Except Three Purposes Sharing & Disclosure
In accordance with Vermont law, we will not share with non-affiliates except for our own marketing purposes, our everyday business purposes, or with your consent.
- Vermont: Non-Affiliate Sharing Limited Except Three Purposes Sharing & Disclosure
Nevada Residents:
- Nevada: Required Consumer-Protection Contact Information Legal Rights & Agreement Rules
Nevada law requires that we provide you with the following contact information: Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E. Washington Ave., Suite 3900, Las Vegas, NV 89101; Phone number: 702-486- 3132; email: agInfo@ag.nv.gov California Residents:
- Nevada: Required Consumer-Protection Contact Information Legal Rights & Agreement Rules
- California: CCPA Rights to Know, Delete and Opt Out of Sale Legal Rights & Agreement Rules
Effective January 1, 2020, the California Consumer Privacy Act (CCPA) permits consumers who are California residents to (a) ask a covered business which categories and pieces of personal information it collects and how the information is used; (b) request deletion of the information; and (c) opt out of the sale of such information, if applicable. These provisions of the CCPA do not apply to personal information collected, processed, shared, or disclosed by financial institutions pursuant to federal law. To contact us with questions about our compliance with the CCPA, call 1-800-229- 7497; or write to: Stride Bank N.A., PO Box 3448, Enid, OK 73702-3448. California Residents may also submit their CCPA request online at https://stridebank.com/sft1172/ccpa-web-form.pdf or print and email their CCPA request to privacyrequests@stridebank.com. Only you or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. You may make a verifiable consumer request to know or delete personal information twice within a 12-month period. We endeavor to respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. Any disclosures we provide will only cover the preceding 12-month period. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For right to know requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance. We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request. Please note, consumers will not receive discriminatory treatment for the exercise of the privacy rights conferred by the CCPA.
- California: CCPA Rights to Know, Delete and Opt Out of Sale Legal Rights & Agreement Rules
- California: CCPA Provisions Do Not Apply to Financial-Institution Information Under Federal Law Legal Rights & Agreement Rules
- California: How to Submit a CCPA Request Legal Rights & Agreement Rules
- California: Who May Make a Verifiable Request Legal Rights & Agreement Rules
- California: Requests Limited to Twice in 12 Months Legal Rights & Agreement Rules
- California: Response Within 45 Days, Extendable to 90 Legal Rights & Agreement Rules
- California: Disclosures Cover the Preceding 12 Months Legal Rights & Agreement Rules
- California: Right-to-Know Format Must Be Usable and Transmittable Legal Rights & Agreement Rules
- California: No Fee Unless Request Is Excessive, Repetitive or Manifestly Unfounded Legal Rights & Agreement Rules
- California: No Discriminatory Treatment for Exercising CCPA Rights Legal Rights & Agreement Rules
Member FDIC
- Stride Bank Is a Member FDIC Charges & Financial Obligations