Amazon Device Terms of Use

Use & Processing · Company practice

Amazon may process your voice input and other information such as location in the cloud

When you use voice services on the device, such as Alexa, Amazon may process your voice input and other information, such as your location, in the cloud. The stated purposes are to respond to your requests and to improve your experience and Amazon's products and services. Your use of Alexa is also governed by the separate Alexa Terms of Use. Amazon points to a page that explains wake word processing and how to delete voice recordings associated with your account.

Supporting quotations

Your Amazon Device may have features that allow you to access Alexa voice services or otherwise use your voice to perform certain tasks, such as check the weather, add a calendar entry, perform a search, or operate other connected products.

When you use voice services, we may process your voice input and other information (such as location) in the cloud to respond to your requests and to improve your experience and our products and services.

Your use of Alexa is subject to the Alexa Terms of Use (

including wake word processing, and how to delete voice recordings associated with your account.

Qualifications & exceptions

• The General section adds that information sent to Amazon may be stored on servers outside your country and is handled under the Amazon.com Privacy Notice.

Not stated here

• The Alexa Terms of Use and the linked Alexa voice page are not supplied, so the deletion steps and wake word details are not described here.

Cross-references

• qualified by (model-proposed): Device information may be processed in the cloud and stored outside your country, under the Privacy Notice — Voice input processed in the cloud is information provided to Amazon, which the General section says may be stored outside your country and is handled under the Privacy Notice.

Use & Processing · Company practice

Images, video and audio you capture may be processed and stored in the cloud to improve products

Some devices, such as Echo Show and Fire tablets with Firefly, let you capture images, video or audio. When you use these features, Amazon may process and store what you capture in the cloud, both to provide and to improve its products and services. Amazon points to a Firefly page that explains how to delete images and audio associated with your account.

Supporting quotations

Some Amazon Devices, such as Echo Show and Fire tablets with Firefly, have features that allow you to capture images, video, or audio.

When you use these features, we may process and store your captured images, video, or audio in the cloud to provide and improve our products and services.

Learn more about Firefly, including how to delete images and audio associated with your account, at

Not stated here

• The linked Firefly FAQ is not supplied, so the deletion steps are not described here.

Use & Processing · Company commitment

Device information may be processed in the cloud and stored outside your country, under the Privacy Notice

Information provided to Amazon may be processed in the cloud to improve your experience and Amazon's products and services, and may be stored on servers outside the country where you live. Amazon says it will handle any information it receives in accordance with the Amazon.com Privacy Notice.

Supporting quotations

Information provided to Amazon may be processed in the cloud to improve your experience and our products and services, and may be stored on servers outside the country in which you live.

We will handle any information we receive in accordance with the

Not stated here

• The Privacy Notice is linked but not supplied, so its retention, sharing and choice terms are not described here.

Cross-references

• qualifies (model-proposed): Amazon may process your voice input and other information such as location in the cloud — Voice input processed in the cloud is information provided to Amazon, which the General section says may be stored outside your country and is handled under the Privacy Notice.