Alexa Terms of Use

Data Access & Collection · Company practice

Alexa software reports device and usage data, including location, possibly stored abroad

The Alexa Software sends Amazon information about your use of Alexa, your Alexa Interactions, and your Alexa Enabled Products and Auxiliary Products, such as device type, name, features, status, network connectivity, software performance and location. This information may be stored on servers outside the country where you live. Amazon says it will handle any information it receives in accordance with the Amazon.com Privacy Notice.

Supporting quotations

The Software will provide Amazon with information about your use of Alexa, your Alexa Interactions, and your Alexa Enabled Products and Auxiliary Products (such as device type, name, features, status, network connectivity, software performance, and location).

This information may be stored on servers outside the country in which you live.

We will handle any information we receive in accordance with the

“Software” means all software that we make available to you for use in connection with Alexa.

Qualifications & exceptions

• Collection is stated as something the Software will do, not as optional.
• Handling is governed by the Amazon.com Privacy Notice.

Not stated here

• The Amazon.com Privacy Notice was not supplied, so how this information is handled under it is unknown here.

Data Access & Collection · Company practice

Amazon periodically imports your contacts and analyzes who you talk to most

For Alexa Communication, Amazon will periodically import and store your contacts. It uses information about your contacts and connections, including who you communicate with most, to provide and improve its services, for example to work out which "Bill" you mean when you say "Alexa, call Bill".

Supporting quotations

Amazon will periodically import and store your contacts to improve your Alexa Communication experience.

Amazon uses information about your contacts and connections, including who you communicate with the most, to provide and improve our services.

Qualifications & exceptions

• Purpose stated: to improve your Alexa Communication experience and to provide and improve services.

Not stated here

• The terms do not say how to stop the import or delete imported contacts.

Data Access & Collection · Context

"Alexa Interactions" covers your voice, inputs, sensor data and third-party information

"Alexa Interactions" is defined as all information related to your use of Alexa and Alexa Enabled Products. It expressly includes your voice and other inputs, the responses Alexa gives you, sensory data from your Alexa Enabled Products, information Amazon receives in connection with Third-Party Services and Auxiliary Products you use, and information and content you provide or receive through the Alexa App. Later terms about recording, storing and using Alexa Interactions apply to this whole category.

Supporting quotations

“Alexa Interactions” means all information related to your use of Alexa and Alexa Enabled Products, including your voice and other inputs, responses provided to you through Alexa, sensory data from your Alexa Enabled Products, information we receive in connection with Third-Party Services and Auxiliary Products you use, and information and content you provide or receive through the Alexa App.

Qualifications & exceptions

• The list is introduced with "including", so it gives examples of a broader category of all information related to your use of Alexa.

Cross-references

• defines (model-proposed): Amazon records, processes and keeps your Alexa Interactions in the cloud — The broad Alexa Interactions definition sets what Amazon records, processes and retains in the cloud under section 1.3.
• defines (model-proposed): Your Alexa messages and call requests are kept in the cloud and used to improve services — The Communication Schedule classifies messages and call requests as Alexa Interactions, bringing them within the general definition.

Data Access & Collection · Company practice

Visual ID turns images of your face into a stored numeric face profile

On compatible Echo devices with cameras you can choose to create a visual ID so Amazon can recognize you when you are near a supported device or using a supported service. Visual ID uses images of your face to create a numeric representation of your facial characteristics, which the terms acknowledge may be considered biometric data in some locations, and that representation may be updated over time to improve Amazon's ability to recognize you. When your face is detected, Alexa may send a signal to the cloud, for example to deliver reminders and news relevant to you. You can delete your visual ID, together with the stored enrollment images, at any time in your Alexa profile settings.

Supporting quotations

You can create a visual ID on compatible Echo devices with cameras.

Visual ID uses images of your face to create a numeric representation of your facial characteristics (your visual ID), which may be considered biometric data in some locations.

For example, when your face is detected, Alexa may send a signal to the cloud to deliver reminders and news stories that are relevant to you.

Your visual ID may be updated over time to improve Amazon's ability to recognize you.

You can delete your visual ID, along with the stored enrollment images, at any time in your Alexa profile settings.

Qualifications & exceptions

• Only if you create a visual ID, and only on compatible Echo devices with cameras.
• Enrollment images are stored until you delete them with your visual ID.

Not stated here

• The terms do not say where the face representation is stored or processed beyond the signal sent to the cloud, or how long it is kept if not deleted.