The Platinum Card® from American Express for Goldman Sachs Agreement

American Express · Official agreement

Read the agreement

2 of 114 cards in Use & Processing

Use & Processing · Permission or license

The issuer and its agents may contact you by phone, text, email or push, including by automated dialer

For servicing the Account or collecting amounts you owe, you authorize the issuer (and its affiliates, agents and contractors such as debt collection agencies and service providers) to contact you at any phone number or email address you provide, from which you contact the issuer, or at which it believes it can reach you. It may contact you in any way permitted by law, such as calling, texting, emailing or sending mobile application push notifications, and may use an automated dialer or prerecorded messages. It may contact you on a mobile, wireless or similar device even if you are charged for it.

Details
Who
Issuer and its affiliates, agents and contractors
Why
Servicing the Account or collecting amounts owed
What it does
may call, text, email, send push notifications, use an automated dialer or prerecorded messages

Supporting quotations

If we need to contact you to service your Account or to collect amounts you owe, you authorize us (and our affiliates, agents and contractors, such as debt collection agencies and service providers) to contact you at any phone number or email address you provide, from which you contact us, or at which we believe we can reach you.
We may contact you in any way, such as calling, texting, emailing, sending mobile application push notifications or using any other method of communication permitted by law. We may contact you using an automated dialer or prerecorded messages. We may contact you on a mobile, wireless or similar device, even if you are charged for it.

Qualifications & exceptions

  • The permission is for contact needed to service the Account or to collect amounts owed, and methods are limited to those "permitted by law".

Use & Processing · Permission or license

The issuer may monitor and record calls between you and it

The issuer may monitor and record any calls between you and the issuer.

Details
Who
Issuer (we)
What it does
may monitor and record calls

Supporting quotations

Call monitoring: We may monitor and record any calls between you and us.

Not stated here

  • The agreement does not say how long recordings are kept or how they are used.