Hilton Honors American Express Card Agreement

American Express · Official agreement

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3 of 117 cards in Data Access & Collection

Data Access & Collection · Company practice

American Express may monitor and record any calls between the Card Member and American Express

American Express may monitor and record any calls between the Card Member and American Express.

Details
Who
American Express National Bank (issuer)
What it does
monitor and record calls
What it covers
any calls between the Card Member and American Express

Supporting quotations

Call monitoring: We may monitor and record any calls between you and us.

Qualifications & exceptions

  • Applies to any calls between the Card Member and American Express.

Not stated here

  • The text does not state how long recordings are kept or how they are used.

Data Access & Collection · Permission or license

The Card Member agrees American Express will obtain credit reports and other information and use it for any purpose

The Card Member agrees that American Express will obtain credit reports about the Card Member, investigate the ability to pay, and obtain information from other sources, including information to verify and re-verify employment and income. The Card Member agrees that American Express will use such information for any purposes (for example, marketing to the Card Member or evaluating the Card Member for a new account), subject to applicable law.

Details
Who
American Express National Bank (issuer)
What it does
obtain credit reports, investigate ability to pay, obtain information from other sources, and use it for any purposes
What it covers
credit reports and employment and income information about the Card Member
Condition
subject to applicable law

Supporting quotations

Credit reports: You agree that we will obtain credit reports about you, investigate your ability to pay, and obtain information about you from other sources including information to verify and re-verify your employment and income. And you agree that we will use such information for any purposes (for example, marketing to you or evaluating you for a new account), subject to applicable law.

Qualifications & exceptions

  • The purposes are "any purposes", with marketing and evaluating for a new account given as examples.
  • The use is subject to applicable law.

Not stated here

  • The "other sources" are not listed.
  • The text does not say how often reports are obtained.
Also annotated in the same passage (1)

Data Access & Collection · Company practice

Charge data from federal-agency purchases is collected for processing, billing, collections and aggregated uses

Some federal agencies may accept the Card under authority of statute. When the Card Member makes charges at these agencies, American Express collects certain charge information. That information may be put to routine uses such as processing, billing and collections. It may also be aggregated for reporting, analysis and marketing use. Other routine uses by agencies may be published in the Federal Register. The Privacy Act of 1974 is named in the heading of this passage.

Details
Who
American Express National Bank (issuer)
What it covers
certain charge information from charges at federal agencies
Why
processing, billing, collections; aggregated reporting, analysis and marketing use
Condition
charges made at federal agencies that accept the Card

Supporting quotations

Privacy Act of 1974: Some federal agencies may accept the Card under authority of statute. When you make charges at these agencies, we collect certain charge information. That information may be put to routine uses such as processing, billing and collections. It may also be aggregated for reporting, analysis and marketing use. Other routine uses by agencies may be published in the Federal Register.

Qualifications & exceptions

  • The collection applies to charges made at federal agencies that accept the Card under authority of statute.
  • Uses listed are examples ("such as") for routine uses; the aggregated use for reporting, analysis and marketing is stated separately.

Not stated here

  • The charge information collected is described only as "certain charge information".
  • The Federal Register notices on other routine uses by agencies are not supplied.
Also annotated in the same passage (1)