Delta SkyMiles® Gold American Express Card Agreement

American Express · Official agreement

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3 of 102 cards in Data Access & Collection

Data Access & Collection · Company practice

American Express may monitor and record calls between you and it

American Express may monitor and record any calls between you and it.

Details
Who
American Express
What it does
Monitor and record calls

Supporting quotations

We may monitor and record any calls between you and us.

Not stated here

  • The text does not say how long recordings are kept or how they are used.

Data Access & Collection · Permission or license

American Express will obtain credit reports and other information about you and may use it for any purpose

You agree that American Express will obtain credit reports about you, investigate your ability to pay, and obtain information about you from other sources, including information to verify and re-verify your employment and income. You also agree that it will use such information for any purposes (for example marketing to you or evaluating you for a new account), subject to applicable law.

Details
Who
American Express
What it covers
Credit reports and information from other sources, including employment and income
Why
Any purposes, for example marketing or evaluating you for a new account, subject to applicable law

Supporting quotations

You agree that we will obtain credit reports about you, investigate your ability to pay, and obtain information about you from other sources including information to verify and re-verify your employment and income. And you agree that we will use such information for any purposes (for example, marketing to you or evaluating you for a new account), subject to applicable law.

Qualifications & exceptions

  • Use for 'any purposes' is subject to applicable law.
  • Information may include employment and income verification, repeated over time.

Not stated here

  • The other sources of information are not named.
Also annotated in the same passage (1)

Data Access & Collection · Company practice

Charge information from federal agencies is used for processing, billing, collections and aggregated marketing

Some federal agencies may accept the Card under authority of statute. When you make charges at these agencies, American Express collects certain charge information. That information may be put to routine uses such as processing, billing and collections, and may also be aggregated for reporting, analysis and marketing use. Other routine uses by agencies may be published in the Federal Register.

Details
Who
American Express; federal agencies
What it covers
Charge information from transactions at federal agencies
Why
Processing, billing and collections; aggregated reporting, analysis and marketing use

Supporting quotations

Privacy Act of 1974: Some federal agencies may accept the Card under authority of statute. When you make charges at these agencies, we collect certain charge information. That information may be put to routine uses such as processing, billing and collections. It may also be aggregated for reporting, analysis and marketing use. Other routine uses by agencies may be published in the Federal Register.

Qualifications & exceptions

  • Applies to charges made at federal agencies that accept the Card.
  • Aggregated use includes marketing, as the text states.

Not stated here

  • The text does not say which agencies accept the Card or what other routine uses agencies publish.
Also annotated in the same passage (1)