Delta SkyMiles® Reserve American Express Card Agreement

Data Access & Collection · Company practice

The issuer may monitor and record calls between you and it

The issuer may monitor and record any calls between you and it.

Supporting quotations

Call monitoring: We may monitor and record any calls between you and us.

Not stated here

• The text does not say why calls are recorded, how long recordings are kept, or whether you are told when a call is recorded.

Data Access & Collection · Company practice

Charge information from federal agencies is used for processing, billing, collections and marketing analysis

Some federal agencies may accept the Card under authority of statute. When you make charges at these agencies, the issuer collects certain charge information. That information may be put to routine uses such as processing, billing and collections. It may also be aggregated for reporting, analysis and marketing use. Other routine uses by agencies may be published in the Federal Register.

Supporting quotations

Privacy Act of 1974: Some federal agencies may accept the Card under authority of statute. When you make charges at these agencies, we collect certain charge information. That information may be put to routine uses such as processing, billing and collections. It may also be aggregated for reporting, analysis and marketing use. Other routine uses by agencies may be published in the Federal Register.

Qualifications & exceptions

• Applies to charges made at federal agencies that accept the Card.
• "Such as" means the listed routine uses are examples.

Not stated here

• The text does not say which charge information is collected or which agencies are meant.
• The Federal Register notices are not supplied.