Use & Processing · Permission or license
Contacting you for servicing and collections; call monitoring
For servicing your account or collecting amounts you owe, you authorize the company (and its affiliates, agents and contractors, such as debt collection agencies and service providers) to contact you at any phone number or email address you provide, from which you contact the company, or at which it believes it can reach you. It may contact you in any way permitted by law, such as calling, texting, emailing or mobile application push notifications, using an automated dialer or prerecorded messages, and on a mobile, wireless or similar device even if you are charged for it. The company may monitor and record any calls between you and it.
Details
- Who
- American Express and its affiliates, agents and contractors
- Why
- Servicing the account or collecting amounts you owe
Supporting quotations
Servicing and Collections: If we need to contact you to service your account or to collect amounts you owe, you authorize us (and our affiliates, agents and contractors, such as debt collection agencies and service providers) to contact you at any phone number or email address you provide, from which you contact us, or at which we believe we can reach you.
We may contact you in any way, such as calling, texting, emailing, sending mobile application push notifications or using any other method of communication permitted by law. We may contact you using an automated dialer or prerecorded messages. We may contact you on a mobile, wireless or similar device, even if you are charged for it.
We may monitor and record any calls between you and us.
Qualifications & exceptions
- The authorization covers contact to service the account or collect amounts owed, as stated; it is limited by "permitted by law".