Delta SkyMiles® Blue American Express Card Agreement

American Express · Official agreement

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3 of 95 cards in Data Access & Collection

Data Access & Collection · Company practice

American Express may monitor and record calls between the Card Member and American Express

American Express may monitor and record any calls between the Card Member and American Express.

Details
Who
American Express National Bank
What it does
monitor and record calls

Supporting quotations

Call monitoring: We may monitor and record any calls between you and us.

Not stated here

  • How long recordings are kept or how they are used is not stated.

Data Access & Collection · Permission or license

American Express may obtain credit reports and other information and use it for any purpose, including marketing

The Card Member agrees that American Express will obtain credit reports, investigate the ability to pay, and obtain information from other sources, including information to verify and re-verify employment and income. The Card Member agrees that American Express will use that information for any purposes (for example, marketing or evaluating the Card Member for a new account), subject to applicable law. The Card Member also agrees that American Express will give information about the Account to credit reporting agencies and will tell a credit reporting agency if the Card Member fails to comply with the Agreement, which may negatively affect the Card Member's credit report.

Details
Who
American Express National Bank
Why
investigate ability to pay, verify employment and income, any purpose such as marketing or evaluating for a new account
What it covers
credit reports and information from other sources; Account information reported to credit reporting agencies
Condition
use is subject to applicable law

Supporting quotations

You agree that we will obtain credit reports about you, investigate your ability to pay, and obtain information about you from other sources including information to verify and re-verify your employment and income. And you agree that we will use such information for any purposes (for example, marketing to you or evaluating you for a new account), subject to applicable law.
You agree that we will give information about the Account to credit reporting agencies. We will tell a credit reporting agency if you fail to comply with the terms of this Agreement. This may have a negative impact on your credit report.

Qualifications & exceptions

  • The permission to use information "for any purposes" is limited only by "subject to applicable law".

Not stated here

  • The other sources of information are not listed.

Data Access & Collection · Company practice

Charge information from federal agency purchases may be used for billing, collections, reporting, analysis and marketing

Some federal agencies may accept the Card under authority of statute. When charges are made at these agencies, American Express collects certain charge information. That information may be put to routine uses such as processing, billing and collections, and may also be aggregated for reporting, analysis and marketing use. Other routine uses by agencies may be published in the Federal Register.

Details
Who
American Express National Bank
What it covers
charge information from purchases at federal agencies that accept the Card
Why
processing, billing, collections, and aggregated reporting, analysis and marketing use

Supporting quotations

Privacy Act of 1974: Some federal agencies may accept the Card under authority of statute. When you make charges at these agencies, we collect certain charge information. That information may be put to routine uses such as processing, billing and collections. It may also be aggregated for reporting, analysis and marketing use. Other routine uses by agencies may be published in the Federal Register.

Qualifications & exceptions

  • This applies to charges made at federal agencies.

Not stated here

  • The "certain charge information" is not itemized.
  • Other routine uses by agencies are in the Federal Register, which is not supplied.
Also annotated in the same passage (1)