Use & Processing · Permission or license
The Card Member authorizes contact by phone, text, email or app notice, including automated dialers
If American Express needs to contact the Card Member to service the account or collect amounts owed, the Card Member authorizes American Express (and its affiliates, agents and contractors such as debt collection agencies and service providers) to contact the Card Member at any phone number or email address provided, from which the Card Member contacts American Express, or at which American Express believes the Card Member can be reached. Contact may be by any permitted method, such as calling, texting, emailing or mobile application push notifications, using an automated dialer or prerecorded messages, and on a mobile, wireless or similar device even if the Card Member is charged for it.
Details
- Who
- American Express, its affiliates, agents and contractors
- Why
- servicing the account or collecting amounts owed
- What it does
- call, text, email or send push notifications, including by automated dialer or prerecorded messages
- Condition
- methods permitted by law; numbers or addresses provided, used to contact American Express, or believed to reach the Card Member
Supporting quotations
If we need to contact you to service your account or to collect amounts you owe, you authorize us (and our affiliates, agents and contractors, such as debt collection agencies and service providers) to contact you at any phone number or email address you provide, from which you contact us, or at which we believe we can reach you.
We may contact you in any way, such as calling, texting, emailing, sending mobile application push notifications or using any other method of communication permitted by law. We may contact you using an automated dialer or prerecorded messages. We may contact you on a mobile, wireless or similar device, even if you are charged for it.
Qualifications & exceptions
- The authorization covers servicing and collections contact.
Not stated here
- The agreement does not describe how a Card Member can limit the contact methods in this paragraph.