Privacy Policy

Use & Processing · Context

Consumer health data policy applies to Washington and similar states when health apps are integrated

If you are located in Washington or a state with similar consumer health data laws, the policy directs you to read Anthropic’s Consumer Health Data Privacy Policy, which applies if you integrate third party health applications with Claude.

Supporting quotations

If you are located in Washington or a state with similar consumer health data laws, please read our Consumer Health Data Privacy Policy

which applies to you if you integrate third party health applications with Claude.

Qualifications & exceptions

• Conditioned on residence in Washington or a state with similar consumer health data laws.
• Conditioned on integrating third party health applications with Claude.

Not stated here

• The Consumer Health Data Privacy Policy is a separately linked document whose text is not supplied here; this card records the pointer only.

Use & Processing · Company practice

Providing and maintaining account products and services governed by the Terms of Service

Anthropic uses personal data to provide, maintain and facilitate the products and services offered with respect to your Anthropic account, which are governed by its Terms of Service.

Supporting quotations

To provide, maintain and facilitate any products and services offered to you with respect to your Anthropic account, which are governed by our Terms of Service;

Use & Processing · Company practice

Providing optional services and features that enhance platform functionality

Anthropic uses personal data to provide, maintain and facilitate optional services and features that enhance platform functionality and user experience.

Supporting quotations

To provide, maintain and facilitate optional services and features that enhance platform functionality and user experience;

Use & Processing · Company practice

Service updates, communications and tailored recommendations

Anthropic uses personal data to provide service updates and communications, and to make tailored recommendations about its Services that may be of interest to you.

Supporting quotations

To provide you with service updates, communications, and to provide tailored recommendations about our Services that may be of interest to you;

Use & Processing · Company practice

Creating and administering the Anthropic account

Anthropic uses personal data to create and administer your Anthropic account.

Supporting quotations

To create and administer your Anthropic account;

Use & Processing · Company practice

Facilitating payments for Anthropic products and services

Anthropic uses personal data to facilitate payments for products and services provided by Anthropic.

Supporting quotations

To facilitate payments for products and services provided by Anthropic;

Use & Processing · Company practice

Fraud prevention, safety protection and legal-obligation purposes

Anthropic uses personal data to prevent and investigate fraud, abuse and violations of its Usage Policy, unlawful or criminal activity, and unauthorized access to or use of personal data or its systems and networks; to protect its rights, the rights of others and personal safety; and to meet legal, governmental and institutional policy obligations.

Supporting quotations

To prevent and investigate fraud, abuse, and violations of our Usage Policy, unlawful or criminal activity, unauthorized access to or use of personal data or Anthropic systems and networks, to protect our rights and the rights of others, to protect your safety or that of any other person, and to meet legal, governmental and institutional policy obligations;

Not stated here

• The Usage Policy is a separately linked document and its text is not supplied here, so the rules whose violation this purpose addresses are not described.

Use & Processing · Company practice

Investigating and resolving disputes

Anthropic uses personal data to investigate and resolve disputes.

Supporting quotations

To investigate and resolve disputes;

Use & Processing · Company practice

Investigating and resolving security issues

Anthropic uses personal data to investigate and resolve security issues.

Supporting quotations

To investigate and resolve security issues;

Use & Processing · Company practice

Debugging and repairing errors that impair functionality

Anthropic uses personal data to debug and to identify and repair errors that impair existing functionality.

Supporting quotations

To debug and to identify and repair errors that impair existing functionality;

Use & Processing · Company practice

Improving the Services and conducting AI research, including model training

Anthropic uses personal data to improve the Services and conduct research, including training its models and broader research on AI-related topics such as the societal impacts of AI.

Supporting quotations

To improve the Services and conduct research, including training our models and conducting broader research on AI-related topics such as the societal impacts of AI; and

Use & Processing · Company practice

Enforcing the Terms of Service and similar agreements

Anthropic uses personal data to enforce its Terms of Service and similar terms and agreements, including its Usage Policy.

Supporting quotations

To enforce our Terms of Service and similar terms and agreements,

Not stated here

• The Terms of Service and the Usage Policy are separately linked documents and their text is not supplied here, so the terms being enforced are not described.

Use & Processing · Company practice

Aggregation and de-identification are used as data minimization, including for analytics and training

Anthropic says it applies aggregation and de-identification techniques where appropriate as part of its data minimization practices, and may process personal data in aggregated or de-identified form to analyze and improve the Services, conduct analytics, conduct research, study user behavior and train its AI models as permitted under applicable law.

Supporting quotations

We apply aggregation and de-identification techniques where appropriate as part of our data minimization practices.

For example, we may process personal data in an aggregated or de-identified form to analyze and improve the effectiveness of our Services including to conduct analytics, conduct research, study user behavior, and train our AI models as permitted under applicable laws.

Qualifications & exceptions

• Techniques are applied “where appropriate”; the paragraph gives examples rather than an exhaustive list.

Not stated here

• The policy does not define the aggregation or de-identification standard used.

Use & Processing · Company practice

Aggregated general usage data is analyzed to improve user experience and does not identify individuals

To improve user experience, Anthropic may analyze and aggregate general user behavior and usage data, and states that this information does not identify individual users.

Supporting quotations

To improve user experience, we may analyze and aggregate general user behavior and usage data. This information does not identify individual users.

Not stated here

• The policy does not describe how the non-identification claim is tested or what data is included.

Use & Processing · Company commitment

De-identified information is kept de-identified and not re-identified except as law permits

Where data is de-identified, Anthropic says it will maintain and use the information in de-identified form and will not attempt to re-identify it, except as permitted by law.

Supporting quotations

Where data is de-identified, Anthropic will maintain and use this information in its de-identified form, and will not attempt to re-identify such information, except as permitted by law.

Qualifications & exceptions

• The commitment has a legal-permission exception.

Not stated here

• The policy does not list the circumstances in which the law permits re-identification.