Chase Digital Services Agreement

Data Access & Collection · Permission or license

You authorize your wireless carrier to share your details with Chase to identify you and fight fraud

You authorize your wireless carrier to use or disclose information about you and your wireless device to J.P. Morgan Chase, directly or through a service provider. Chase may use it for the duration of its relationship with you to help identify you or your wireless device and to help protect against fraud or unauthorized use of its services under the agreement. The details may include, among others, your name, billing address, email, phone number and device information.

Supporting quotations

You authorize your wireless carrier to use and/or disclose information about you and your wireless device to J.P. Morgan Chase directly or through a service provider, which we may use for the duration of your relationship with us, to help identify you or your wireless device and to help protect against fraud or unauthorized use of our services under this Agreement. Those details may include, among others, name, billing address, email, phone number, and device information.

Qualifications & exceptions

• Purpose given: identify you or your device and help protect against fraud or unauthorized use.
• Chase may use the information for the duration of its relationship with you.

Not stated here

• The list of details is introduced with 'among others', so it is not a complete list.

Data Access & Collection · Company practice

Chase monitors, retains and reviews your communications to it

Chase is entitled, and in some cases obligated, to monitor, retain and review all communications to it or made through the Digital Platforms or Services, including by telephone, email and other formats, for reasonable business purposes. The reasons given are to survey the quality of service you receive, assure compliance with the agreement and industry regulations, and maintain the security of the Digital Platforms and Services.

Supporting quotations

We are entitled and, in some cases, obligated, to monitor, retain and review all communications to us or made via the Digital Platforms or Services, including those by telephone, email and other formats, for reasonable business purposes, such as to survey the quality of service that you receive, to assure compliance with this Agreement and industry regulations, and to maintain the security of the Digital Platforms and Services.

Qualifications & exceptions

• Covers communications by telephone, email and other formats.
• Purposes are described as reasonable business purposes, such as service quality, compliance and security.

Not stated here

• How long communications are retained is not stated here.

Data Access & Collection · Company practice

Account Aggregation Service pulls account data from other institutions, as a convenience only

The Account Aggregation Service Addendum (last updated 12/10/2023) applies in addition to your existing J.P. Morgan Chase account agreements. Chase offers an informational and complimentary service that lets you retrieve financial account information, such as balances, transaction history, holdings, account and routing number and account ownership information (Aggregated Data), from accounts at other financial institutions (Linked Accounts). Linking may be done directly by Chase or by a third-party service provider it engages (Aggregation Vendor). The service is a convenience and not a substitute for account statements or other documentation on non-J.P. Morgan Chase accounts, and you should consult official statements for balances, transactions or investments in Linked Accounts.

Supporting quotations

Last updated: 12/10/2023

This Addendum, in addition to the terms and conditions in your existing J.P. Morgan Chase account agreements, governs your use of the Aggregation Service.

We offer an informational and complimentary service (“Aggregation Service”) that allows you to retrieve your financial account information, such as balances, transaction history, holdings, and account and routing number, and account ownership information (“Aggregated Data”), from accounts with other financial institutions (“Linked Accounts”). Linking an external account may be done directly by us, or by a third party service provider engaged by us (“Aggregation Vendor”).

The Aggregation Service is provided as a convenience and should not be considered a substitute or replacement for account statements

Qualifications & exceptions

• The service is complimentary and informational.
• Linking may be done by Chase or by an Aggregation Vendor it engages.

Not stated here

• The Aggregation Vendor is not named in the Addendum.

Data Access & Collection · Permission or license

Chase or Zelle may use your wireless operator data to verify you; you authorize the carrier to share it with Zelle

Chase or Zelle may use information on file with your wireless operator to further verify your identity and to protect against or prevent actual or potential fraud, scams or unauthorized use of the Service. By using the Service you authorize your wireless carrier to use or disclose information about your account and your wireless device, if available, to Zelle or its service providers, for the duration of your business relationship, solely to help identify you or your wireless device and to help prevent scams and fraud.

Supporting quotations

5. Wireless Operator Data

We or Zelle may use information on file with your wireless operator to further verify your identity and to protect against or prevent actual or potential fraud, scams, or unauthorized use of the Service. By using the Service, you authorize your wireless carrier to use or disclose information about your account and your wireless device, if available, to Zelle or its service providers, for the duration of your business relationship, solely to help identify you or your wireless device and to help prevent scams and fraud.

Qualifications & exceptions

• The carrier disclosure is solely to identify you or your device and help prevent scams and fraud.
• It lasts for the duration of your business relationship.

Data Access & Collection · Permission or license

Chase can add people you pay and, with your consent, your device contacts to your Zelle recipient list

You agree Chase can use and add any person or entity, with their associated information, with whom you have transacted through the Service to your list of Zelle recipients, and, subject to your consent, access, use and add any person or entity from the contacts on your device to update your list of Zelle recipients, verify their Zelle enrollment status and show a Z logo or similar indicia for each enrolled mobile number, email address or Zelle tag. You may add, edit and remove recipients at any time.

Supporting quotations

You also acknowledge and agree that we can (a) use and add any person or entity (and their associated information) with whom you have transacted through the Service to your list of Zelle recipients; and (b) access, use and add any person or entity from your contacts contained on your device (subject to your consent) for the purposes of updating your list of Zelle recipients, verifying their Zelle enrollment status, and displaying of a Z logo (or substantially similar indicia) for each such mobile number, email address, or Zelle tag of those contacts that are enrolled.

You may add, edit and/or remove any recipients at any time.

Qualifications & exceptions

• Using your device contacts is subject to your consent.
• You may add, edit and remove recipients at any time.