DraftKings describes two-factor authentication (also called multi-factor authentication) as added account security. It performs 2FA by SMS, with one message per attempt, when 2FA is enabled on your account or you are geolocated in a state where mobile Sportsbook or Casino is legal.
Details not recorded for this card
Supporting quotations
DraftKings uses two-factor authentication (2FA), also known as multi-factor authentication, as a way to add an extra layer of security to your account.
When 2FA is enabled on your account, or you’re geolocated within a state legalized for mobile Sportsbook or Casino, DraftKings performs 2FA via SMS text message, 1 message per attempt, to ensure the safety of your account.
Qualifications & exceptions
When account 2FA is enabled or you are geolocated in a state legalized for mobile Sportsbook or Casino.
qualified by (model-proposed): Message and data charges may apply in both directions — The SMS authentication messages fall within the article’s warning that incoming and outgoing messages may carry message and data charges.
Account & Service Control · User right or choice
Text STOP to unsubscribe for the current login attempt
Texting STOP unsubscribes you from text messages for your current login attempt. The article also points to guidance on managing authentication settings; it does not describe STOP as a permanent opt-out from all future authentication messages.
Details not recorded for this card
Supporting quotations
By texting the keyword STOP, you will be unsubscribed from text messages for your current login attempt.
Reply HELP or contact support for messaging problems
If you have problems with the messaging program, you can reply HELP for more assistance or contact support@draftkings.com directly. The article also links instructions for contacting the DraftKings Customer Support Team.
Details not recorded for this card
Supporting quotations
If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at
HELP assistance is offered for issues with the messaging program.
Not stated here
The linked customer-support document’s text is not supplied here; this article does not establish the contact steps described on that page.
Legal Rights & Agreement Rules · Restriction or exception
Carriers disclaim liability for delayed or undelivered messages
The terms state that carriers are not liable for messages that arrive late or are not delivered. This statement concerns carriers and those delivery problems.
Details not recorded for this card
Supporting quotations
Carriers are not liable for delayed or undelivered messages.
Charges & Financial Obligations · Context
Message and data charges may apply in both directions
Message and data rates may apply both to messages DraftKings sends you and messages you send DraftKings. The article recommends contacting your wireless provider with questions about your text or data plan.
Details not recorded for this card
Supporting quotations
As always, message and data rates may apply for any messages sent to you from us and to us from you.
If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
Not stated here
This article does not specify the rates applicable to your wireless plan.
Cross-references
qualifies (model-proposed): DraftKings uses SMS for two-factor authentication — The SMS authentication messages fall within the article’s warning that incoming and outgoing messages may carry message and data charges.
Legal Rights & Agreement Rules · Context
Privacy questions are directed to a separate SMS policy
The article directs readers with privacy questions to its linked SMS policy. That policy’s contents are not supplied here, so this card does not describe what data the SMS program collects, uses or shares.
Details not recorded for this card
Supporting quotations
If you have any questions regarding privacy, please read our SMS policy.
Not stated here
The linked SMS policy’s text is not supplied here; this article does not establish its collection, use or sharing rules.