Surveys may collect additional profile, usage and preference information
If you participate in a survey, DraftKings may collect more information about your profile, activity, usage and preferences to evaluate interest in and quality of services and provide support.
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Supporting quotations
When you participate in one of our surveys, we may collect additional information about your Profile, activity, usage, and preferences related to the Website, Applications, and other Services, so we can evaluate your interest in, and the quality of, our Services and provide you customer and technical support.
Qualifications & exceptions
When you participate in a survey; for service evaluation and support.
Data Access & Collection · Company practice
Voluntary promotions may require contact details, identity and prize information
For voluntary sweepstakes, giveaways, contests, promotions or games, DraftKings may collect email, username and phone details to notify winners, and names and addresses to verify identities and deliver prizes. It may also need preferences such as a prize choice, or information connected with prizes above a certain value. It recommends reading the specific rules before entering.
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Supporting quotations
In the event you participate in a DraftKings sweepstakes, giveaway, contest, promotion, or game through our Services, we may collect your email address, username, and phone number to notify you in the event you win.
We may also ask for consumers' names and addresses, in order to verify their identities and fulfill any applicable prizes.
In some situations, we may need to collect other information about consumer preferences as part of the entry process, such as a prize selection, or in connection with the award of prizes that are valued over a certain dollar amount.
Such sweepstakes, giveaways, contests, promotions, and games are voluntary. We recommend that you read the rules associated with any sweepstakes, giveaway, contest, promotion, or game before entering.
Qualifications & exceptions
Applies to participation in the specified promotions and games.
Data Access & Collection · Company practice
Electing to import contacts lets DraftKings use them to connect users
If you choose to sync, upload or import address-book contacts through social features, DraftKings may collect and use the data to provide services to you and your contacts, including helping each find and connect with the other. The separately described referral importer requires your permission, relies on you to obtain legally required contact consents, may be unavailable in some jurisdictions and offers removal by email.
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Supporting quotations
In the event you elect to sync, upload, or import data about your contacts from your device's address book, we may collect and use that information to provide you and your contacts with our Services, including, but not limited to, helping you find and connect with your contacts and helping your contacts connect with you.
Our contact importer tool may not be available to consumers in certain regions, countries, and other jurisdictions.
In the event it is available, with your permission, we will access your address book and import your contacts' names, email addresses, phone numbers, locations, and associated details to determine which of your friends have not registered an Account on DraftKings.
We rely upon you to obtain any consents from your friends and contacts that may be required by law to allow us to access, upload, and use their personal information for this purpose.
You or your friends or contacts may reach us at privacy@draftkings.com to request the removal of this information from our database.
Qualifications & exceptions
Social contact import is elective.
The referral importer has additional permission and consent requirements.
Visits and service use may be tracked for personalization, advertising and other purposes
DraftKings may automatically track browser, operating system, IP address, device and domain identifiers, clickstream, referring or exit pages, location and visit times. It uses this for personalization, legal compliance, trends and demographics, advertising, research, support, product development, rights and disputes, fraud prevention and recognizing returning users.
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Supporting quotations
In order to improve and personalize our Services and meet our legal obligations, we may automatically track certain information about your visits to and usage of our Website, Applications, and other Services, including your browser type, operating system, Internet protocol (IP) address, device identifier, domain name, clickstream data, referring/exist pages, geolocation data, and a date/time stamp for your visits.
We also use this information to analyze trends, administer the Services, gather demographic information about our user base, deliver advertising, perform research, provide technical and customer support, inform our product development efforts, protect our legal rights, address disputes, and prevent our Services from being used to commit harmful or unlawful activities, including, but not limited to, fraud.
Some of this information may also be collected so that when you use the Website, Applications, or other Services again, we will be able to recognize you and optimize your experience accordingly.
Qualifications & exceptions
Applies to visits to and use of the services.
Data Access & Collection · Company practice
Device and app information supports delivery, fraud prevention and crash repair
DraftKings may collect hardware, operating systems, software and file versions, language, device and ad identifiers, serial numbers, motion and mobile network data. Installed apps may supply usage data, generally used for relevant information and preventing fraud or unlawful activity. App crashes send model, software-version and carrier information for debugging, support and performance improvement.
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We may collect information about the devices you use to access our Services, including the hardware models, operating systems and versions, software, file names and versions, preferred languages, unique device identifiers, advertising identifiers, serial numbers, device motion information, and mobile network information.
In the event you have downloaded our Application(s), we may also collect certain information from your mobile device, including information about how you use our Application(s). This information is generally used to help us deliver relevant information to you and to detect and prevent fraud and other unlawful activity.
In the event our Application crashes on your mobile device, we will also receive information about your mobile device model, software version, and device carrier, which allows us to identify and fix bugs, provide other technical support, and improve and optimize the performance of our Applications.
Qualifications & exceptions
App usage data depends on downloading the app; crash information is received when it crashes.
Data Access & Collection · Company practice
Cookies collect technical and usage data, and browser controls can restrict them
DraftKings uses cookies to collect technical information and may use session cookies that expire when the browser closes and persistent cookies that remain until deleted. These can collect IP, browser, operating system, device and platform details, usage and performance data to personalize services. You can change browser or third-party preferences, delete cookies or configure most browsers to block them. Tracking preferences are device, website and browser specific and may be lost when the cache is cleared.
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Supporting quotations
We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience of our Website, Applications, and other Services.
We may use cookies to collect information about your IP address, browser type, operating system, device type and identifiers, platform type, as well as your usage of and activity on our Website and Applications and the performance of our Services.
You can use the options in your web browser to notify you when you receive a cookie or you may change your cookie preferences in your browser or with third parties. You can control and/or delete cookies used by our Services at any time. You can delete all existing cookies on your computer and adjust settings for most browsers to prevent cookies from being received.
Please also keep in mind that your cookie and tracking tool preferences are specific to the device, website, and browser you are using to access the Website and may be deleted when you clear your browser's cache.
Qualifications & exceptions
Session and persistent cookies have different stated lifetimes.
Preferences may need to be set separately and can be lost on clearing the cache.
Invisible pixel tags track browsing and email opening and can connect websites
DraftKings uses invisible pixel tags, often with cookies, to track online movements and send information to itself or vendors, enabling websites to share information. This can include IP addresses, viewing times, browser or device IDs, browser type and page URL. Pixels also support readable email formats, record whether emails were opened and help tailor, reduce or stop messages.
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Supporting quotations
Pixel tags are often used in combination with cookies, to trigger the placing of cookies, and/or to transmit information to us or our vendors. This enables two websites to share information.
The resulting connection can include information such as a device's IP address, the time a person viewed the pixel, an identifier associated with a browser or device, the type of browser being used, and the URL of the web page from which the pixel was viewed.
Pixel tags also allow us to send email messages in a format that consumers can read, tell us whether emails have been opened, and help to ensure we are sending only messages that may be of interest to our consumers. We may also use information collected through pixel tags to reduce or eliminate messages sent to a user.
Data Access & Collection · Company practice
Referral links may transmit identifiers and the referring website to DraftKings
DraftKings may contract with companies that link consumers to its services. Through cookies, pixels and other technologies associated with use of the referring site, it may automatically receive IP addresses, other identifiers and the referring site’s identity. Cookie and tracking preferences are specific to the device, site and browser and may be lost on clearing the cache.
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Supporting quotations
We may enter into agreements with companies that refer consumers to our Services via hyperlinks available on the referring party's website. We may automatically collect certain information, such as your IP address, other identifiers, and the identity of the referring website via cookies, pixel tags, and other technologies that are provided to us in connection with your use of the referring party's website.
Please also keep in mind that your cookie and tracking tool preferences are specific to the device, website, and browser you are using to access the Website and may be deleted when you clear your browser's cache.
Qualifications & exceptions
In connection with use of a referring website.
Tracking preferences can vary by device, browser and site.
The referral importer accesses contacts with permission and offers removal by email
Where available, the referral contact importer can access names, email addresses, phone numbers, locations and associated details with your permission to identify contacts who have not registered. You must obtain any legally required consent from those contacts. You or the contacts can request removal from the database at privacy@draftkings.com. Availability varies by jurisdiction.
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Supporting quotations
In the event it is available, with your permission, we will access your address book and import your contacts' names, email addresses, phone numbers, locations, and associated details to determine which of your friends have not registered an Account on DraftKings.
We rely upon you to obtain any consents from your friends and contacts that may be required by law to allow us to access, upload, and use their personal information for this purpose.
You or your friends or contacts may reach us at privacy@draftkings.com to request the removal of this information from our database.
Qualifications & exceptions
Available only in some jurisdictions, with your permission and any legally required contact consent.
Finding existing users may involve an optional address-book import
You may find friends who already have accounts by username or, in an app, by importing and searching contacts. Where the importer is available and you permit it, DraftKings imports names, email addresses, phone numbers, locations and associated details to connect friends. You are responsible for legally required contact consents. Social settings also control who can find you in username search or add you as a friend.
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Supporting quotations
In order to invite friends with Accounts to join in the Services, you may: (i) enter your friend's username associated with their Account to find and locate them; or (ii) in the event you are using our Application(s), use our contact importer tool to import and search through your contacts, including contacts in your address book, to match those of your friends who are also registered DraftKings consumers.
In the event it is available, with your permission, we will access your address book and import your contacts' names, email addresses, phone numbers, locations, and associated details to facilitate the connection with your friends.
It is your responsibility to obtain any consents from your friends and contacts that may be required by law to allow us to access, upload, and use their personal information for this purpose.
who can add you as a friend; who can find you in a username search;
Qualifications & exceptions
Address-book import requires your permission and is not available in every jurisdiction.
You must obtain any legally required contact consents.
Using the services authorizes outside sources to disclose data for identity and fraud checks
The notice treats acceptance and service use as authorization for third parties, including mobile and internet providers, financial institutions, government bodies and other authoritative sources, to disclose your information to DraftKings and its vendors for identity validation and fraud prevention. Examples include credit record number, IP and device IDs, browser and operating system, location and online interaction data. The separate vendor provision limits credit-file access to identity verification and says it will not affect the credit score.
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Supporting quotations
By accepting this privacy notice and using our Services, you authorize third parties, which may include your mobile operator(s), internet service provider(s), financial institution(s), as well as government organizations and other authoritative data sources, to disclose to us and our service providers and other vendors your personal information for the purposes of validating your identity and detecting and preventing fraud.
This information may include, but is not limited to, your credit record number, IP address, device identifier, browser type, operating system, location, and data regarding your interaction with an Internet website or application.
By using our Services, you also agree to permit such vendors to verify your identity with a credit bureau and access your credit file solely for the purpose of identity verification, which will not affect your credit score.
Qualifications & exceptions
Outside disclosures are for validating identity and preventing fraud.
Credit-file access by the specified vendors is solely for identity verification.
Consent-based facial scans compare an ID photo with your selfie or video
With your consent, vendors such as Onfido and Socure and their contractors may compare facial scan data from your ID photo with an uploaded selfie or video and return a match result for identity verification. Scans and results may be biometric information under some laws. The applicable vendor collects, stores and manages them on the basis of consent; availability varies by jurisdiction. You may decline, potentially limiting completion of verification needed to use services, or revoke consent by emailing privacy@draftkings.com.
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With your consent, we may use facial image scan services provided by our vendors (including, for example, Onfido and Socure) to help verify your identity.
These biometric identity verification providers and their contractors compare facial scan data extracted from your photo in your ID (e.g., driver's license) to the facial scan data extracted from the selfie photo or video you upload, and then report back to us whether or not there is a match. We will use these results to help verify your identity.
These scans and associated results may constitute biometric information or biometric identifiers under certain laws. Any biometric identifier/information or representation of it will be processed based on your consent and collected, stored, and managed by Onfido, Socure, or the applicable biometric identity verification provider.
Please note that biometric verification options may not be available to consumers in certain states, countries, and other jurisdictions.
You may decline to use the biometric verification process, but this may limit our ability to complete the verification process required to use our Services.
You may revoke your consent at any time by emailing us at privacy@draftkings.com.
Qualifications & exceptions
Requires consent and may be unavailable in some jurisdictions.
Declining may limit required identity verification.
DraftKings or its vendors may collect data for loyalty and rewards programs
The other-state supplement says DraftKings or vendors acting for it may collect personal information for loyalty or rewards programs, including Dynasty Rewards. It links to separate program terms and benefits, which are not supplied in this notice.
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Supporting quotations
From time to time, we or our vendors on our behalf may collect personal information in connection with a loyalty or rewards program, including the Dynasty Rewards Program.
Qualifications & exceptions
In connection with loyalty or rewards programs.
Data Access & Collection · Company practice
You may provide identifying and financial information directly or through others
Personal information includes information that can identify you directly or indirectly, such as contact details, payment and financial account data, billing details, driver's license and Social Security numbers, and certain online identifiers. You may voluntarily provide it or direct third parties to provide it.
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Supporting quotations
You may choose voluntarily to provide or direct third parties to provide certain personal information to us.
Personal information is information from which you can be directly or indirectly identified, such as your name, address, email address, phone number, payment card and financial account information, billing information, driver's license number, Social Security number, and certain online identifiers.
Qualifications & exceptions
The examples are not an exhaustive definition.
Data Access & Collection · Company practice
Account registration collects details needed to establish and verify your account
When you create an account, you may share or direct third parties to share your name, birth date, location, contact details, username and password, and country and state or province. DraftKings says it needs this information to set up the account, verify identity and provide its services, and handles it under this notice.
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Supporting quotations
For example, you may decide to share or direct third parties to share with us your first and last name, date of birth, location, email address, phone number, username and password, and the country and state/province in which you reside when you create an account to log in to our Services ("Account"). We need this information to set up your Account, verify your identity, and provide you with our Services.
Qualifications & exceptions
Collected in connection with account creation.
Data Access & Collection · Company practice
Service use and transactions may require financial, tax and purchase information
When you use the services or deposit or withdraw funds, DraftKings may collect all information needed to assess and complete the transaction and provide the services. Examples include contact and card details, financial account and billing information, Social Security number, tax information and records of products or services purchased, obtained or considered.
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Supporting quotations
When you use our Website, Applications, or other Services, or deposit or withdraw funds, we may collect all information necessary to assess and complete the transaction and provide you with our Services, including your name, address, email address, phone number, credit or debit card number, other financial account and billing information, Social Security number, tax information, and records of the products and Services you purchased, obtained, or considered.
Qualifications & exceptions
For assessing and completing transactions and providing services.
Data Access & Collection · Company practice
DraftKings and vendors may record, monitor and retain your communications
If you give feedback or contact DraftKings by email, chat, phone or text, it collects contact details and message content to respond, provide support, improve services, meet legal obligations, enforce rights and address existing or anticipated disputes. DraftKings and its vendors may record, monitor and retain those communications; communicating is treated as consent. DraftKings may use chatbots and other automated communications.
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Supporting quotations
In the event you provide us feedback or contact us via email, chat, phone call, or text message, we will collect your name, email address, and/or phone number, as well as any other message content, in order to send you a reply, provide customer and technical support, develop, improve and optimize our Services, satisfy our legal obligations, enforce our contracts and legal rights, and address any existing or anticipated disputes.
We and our service providers and other vendors may record, monitor, and retain emails, chats, calls, and texts. By communicating with us, you consent to this recording, monitoring, and retention. We may use chatbot technology and other automated methods of communication.
Qualifications & exceptions
Applies when you give feedback or contact DraftKings.
Data Access & Collection · Company commitment
Under-18 information is not knowingly collected, with qualified deletion efforts
Services are not directed to people under 18, who are required not to provide personal information. DraftKings says it does not knowingly collect or maintain their information through services. On learning that a minor supplied it, DraftKings makes reasonable deletion efforts unless law or legal process requires retention. Parents or guardians can contact privacy@draftkings.com. This is not a statement of eligibility for every gambling product at age 18.
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Supporting quotations
The Website, Applications, and other Services are not directed toward individuals under the age of eighteen (18), and we require that individuals under the age of eighteen (18) not provide us with personal information. We do not knowingly collect or maintain, through our Services, personal information from anyone under the age of eighteen (18).
In the event we become aware that a person under the age of eighteen (18) has provided us with personal information through the Services, we will make reasonable efforts to delete the information from our files, unless we are required to retain it under applicable law or legal process.
In the event you are the parent or legal guardian of a person under the age of eighteen (18) who you believe has provided personal information to us through the Services, please contact our privacy team at privacy@draftkings.com.
Qualifications & exceptions
Knowing collection through the services; deletion efforts are subject to required legal retention.
Data Access & Collection · Company practice
The California section lists collected data from identifiers to inferred profiles
For California residents, the notice lists identifiers, customer records including payment and tax data, demographic and protected-classification information, commercial records, account-verification biometrics, employment and education data, internet activity, geolocation and inferences drawn from these. Internet activity examples include communications, preferences, subscriptions, social-network usernames and public profile information. These categories are collected and used for the notice’s business and commercial purposes; inclusion is not a statement that every item is collected from every resident.
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Supporting quotations
California residents ("CA Consumers") have certain rights concerning their personal information, including under the California Consumer Privacy Act ("CCPA").
As described in more detail above, we collect and use the following categories of personal information for the business and commercial purposes described in this privacy notice:
Identifiers, including, but not limited to, real name, username, postal address, email address, and telephone, Social Security, driver's license, state identification, and passport numbers;
Information included in customer records as described in subdivision (e) of California Civil Code Section 1798.80, including, but not limited to, profile photos; credit card, debit card, and bank account numbers; other payment and financial information; and tax information and documents;
Demographic information and characteristics of protected classifications under California or federal law, including, but not limited to, date of birth and age;
Commercial information, including records of products or services purchased, obtained, or considered;
Biometric information as it relates to Account identity verification;
Employment information;
Education information;
Internet or other electronic network activity information, including, but not limited to, information on consumers' interaction with the Website, Applications, and other Services and other companies' websites and applications, including, but not limited to, information on preferences, usage, communications, subscriptions, SNS usernames, associations, likes, and public profile information;
Geolocation information; and
Inferences drawn from the information described above.
Qualifications & exceptions
California supplemental disclosure; purposes are those described in the notice.
Biometric category relates to account identity verification.