Biometric deletion is scheduled after verification or a specified interaction limit
Biometric data used for verification is scheduled to be kept until the earlier of verification completion or up to three years after your last interaction with the biometric provider, then scheduled for deletion. Different terms stated when consent is given, or law or legal process, can change that schedule. This is a scheduled retention/deletion statement, not an unconditional immediate-deletion guarantee.
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Biometric data collected and processed for our verification purposes is scheduled to be retained until the earlier of when verification is complete or for up to three (3) years following your last interaction with the biometric identity verification provider, unless otherwise set forth at the time you provide consent or unless otherwise required by law or legal process. After this period, such biometric data is scheduled to be deleted.
Qualifications & exceptions
Different consent-time terms, law or legal process may apply.
The trigger is interaction with the biometric provider, not necessarily account activity.
Information is kept for its purposes and legal obligations, then subject to disposal efforts
DraftKings keeps information as long as needed for its purpose and legal obligations, including applicable retention periods. Afterwards it makes reasonable disposal efforts under its records retention policy and schedule. This general provision gives no fixed duration; the separate biometric rule provides a specific schedule with exceptions.
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We will keep your information for as long as it is needed to achieve its purpose and meet our legal obligations, including, but not limited to, any applicable retention periods, after which we will make reasonable efforts to dispose of it in accordance with our records retention policy and schedule.
Qualifications & exceptions
Purpose and legal needs determine retention; disposal is described as reasonable efforts.
Deletion requests may leave archives and legally retained information
You may remove certain information by editing your account or request deletion where local law allows. DraftKings promises commercially reasonable efforts but may retain information for required or permitted periods and uses, making reasonable deletion efforts afterwards. Deletion removes data from the active database but may leave archives. Fraud prevention, harmful-activity prevention and legal rights or duties may also justify retention, sometimes for years under regulation.
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You may delete certain personal information by editing it within your Account.
Depending on the applicable law of your jurisdiction, you may also request deletion of certain personal information we maintain about you, and we will use commercially reasonable efforts to honor your request, but please note that we may be legally or otherwise required or permitted to retain such information and not delete it for a certain time, in which case we will make reasonable efforts to comply with your deletion request after we have fulfilled such requirements or completed such permitted uses.
When we delete information, it will be deleted from the active database but may remain in our archives. We may also retain your information to detect and prevent fraud or other unlawful or harmful activity or otherwise based on our legal rights or obligations.
With respect to deletion requests, as a regulated entity, we may be required to retain numerous categories of personal information for periods prescribed by law, which may often span several years.
Qualifications & exceptions
Availability depends on local law and verification.
Archives, lawful retention and fraud-prevention uses can remain.
North Carolina Gaming deletion or cessation requests extend to agents and affiliates
Subject to applicable law, DraftKings will honor qualifying North Carolina Gaming consumers’ requests to delete or stop using personal information and other collected data and direct agents and affiliates to do likewise. It may refuse when data is needed for transactions, requested or reasonably anticipated services, contracts, security or fraud investigations, prosecution of wrongdoing, debugging, reasonably expected internal uses or legal obligations.
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Subject to applicable law, we will honor requests from NC Gaming Consumers for DK to delete or cease using their personal information and other data collected about them and will direct our agents and affiliates to do the same. DK may deny and not fulfill a NC Gaming Consumer's request to delete or cease using their personal information and other data in the event maintaining such information is necessary for DK to:
Complete the transaction for which the personal information or other data was collected, provide a good or service requested by the individual, or reasonably anticipated within the context of our ongoing business relationship with the individual, or otherwise perform a contract between DK and the individual;
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity or prosecute those responsible for that activity;
Debug or identify and repair errors that impair existing intended functionality;
Enable internal uses that are reasonably aligned with the expectations of the consumer based on the NC Gaming Consumer's relationship with DK; or
Comply with any legal obligation.
Qualifications & exceptions
Only qualifying North Carolina Gaming consumers; listed necessary retention purposes can defeat the request.
North Carolina Gaming account closure offers deletion or de-identification requests
Qualifying North Carolina Gaming consumers may request that DraftKings, agents and affiliates delete or de-identify personal information during account closure, subject to the same transaction, security, debugging, expected-use and legal exceptions. Submit through Privacy Center while logged in or email privacy@draftkings.com with questions. Section 7 also applies, including verification and possible archived information after active-database deletion.
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NC Gaming Consumers also have the opportunity to request that DK and its agents and affiliates delete or de-identify such consumers' personal information as part of the Account closure process, subject to the exceptions referenced above in this Section 15.
To submit a request to delete/de-identify your personal information please visit DraftKings Privacy Center by clicking here. When submitting a request through DraftKings Privacy Center, please ensure you are logged into your Account. For additional questions or requests, please email us at privacy@draftkings.com. See Section 7 for additional details and limitations.
When we delete information, it will be deleted from the active database but may remain in our archives.
Please note that we may be required to collect certain personal information for the purposes of verifying your identify before fulfilling your request.
Qualifications & exceptions
Account closure request for qualifying North Carolina Gaming consumers; Section 15 exceptions and Section 7 limits apply.
California data retention depends on purposes or legal obligations
The California section says DraftKings keeps data as long as needed for its purpose or legal obligations, including retention periods, then makes reasonable disposal efforts under its records policy and schedule. It gives no universal fixed retention duration.
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We keep your data for as long as it is needed to achieve its purpose or meet our legal obligations, including, but not limited to, any applicable retention periods, after which we will make reasonable efforts to dispose of it in accordance with our records retention policy and schedule.
Qualifications & exceptions
Duration depends on purpose or legal needs; disposal is a reasonable-efforts commitment.
Retention & Deletion · User right or choice
California deletion rights remain subject to exceptions and retention requirements
California consumers may request deletion of held personal information subject to exceptions and Section 7. That section permits required or otherwise lawful retention, including fraud prevention, notes that archives may remain after active-database deletion, and requires verification.
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CA Consumers have the right to request that we delete the personal information we maintain about them, subject to certain exceptions. See Section 7 for additional details and limitations.
When we delete information, it will be deleted from the active database but may remain in our archives. We may also retain your information to detect and prevent fraud or other unlawful or harmful activity or otherwise based on our legal rights or obligations.
Qualifications & exceptions
California consumers; lawful retention, archives and verification limits apply.
Massachusetts Gaming deletion or anonymization is limited by continuing retention needs
Qualifying Massachusetts Gaming consumers may request deletion or anonymization when data is no longer needed for applicable law or court orders, operating services, or another purpose authorized by 205 CMR 257, including an overriding legal interest. Section 7’s verification and other legal limits also apply.
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Deletion or anonymization of their personal information when it is no longer necessary to be retained by applicable law or court order, to operate the Website, Applications, and other Services, and to perform any other purpose authorized under 205 CMR 257, including, but not limited to, any overriding legal interest; and
Subject to applicable law, including, but not limited to, verification requirements, exceptions, and limitations discussed in Section 7, MA Gaming Consumers have the right to request:
Qualifications & exceptions
Only qualifying Massachusetts Gaming consumers; continuing legal, operational or authorized purposes can require retention.