Account & Service Control · Restriction or exception
Account sharing and proxy betting are prohibited
You cannot access another person’s account even with consent, let others use yours, bet for another person, or access another account’s betting information. If DraftKings believes this is happening for any reason, it may suspend or terminate accounts, cancel pending bets and withhold or revoke winnings and prizes.
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You may not use or access any other person's Account, with or without their consent, or allow anyone else to access or use your Account, including, without limitation, placing a bet through the Services on behalf of another individual, using another person's Account to place bets, and/or accessing the betting or Account information of another person's Account.
In the event DraftKings believes, for any reason, that you are allowing another person to access and/or use your Account, or that you are using or accessing any other person's Account, in addition to any other rights and remedies that DraftKings may have, DraftKings reserves the right to suspend or terminate any or all of your Account(s), cancel any of your pending bets, and/or terminate, withhold, or revoke any winnings and prizes awarded to you.
Qualifications & exceptions
Sanctions depend on DraftKings believing an account-sharing violation occurred.
Registration details must be accurate and kept updated
If DraftKings requests registration information, you must provide accurate, complete information and update changes. Contact information can be edited in your account or changed by emailing support@draftkings.com.
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If we request registration information from you, you must provide us with accurate and complete information and must update the information when it changes.
In order to update your contact information you may edit it within your Account or request changes by emailing DraftKings
Qualifications & exceptions
Applies when registration information is requested.
Account & Service Control · Restriction or exception
Employees and their resident family members cannot use the services
DraftKings employees, officers and directors cannot use the services. The ban also covers their domestic partners and relatives residing at the same residence, including the listed family relationships.
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DraftKings employees, officers, and directors ("Employees") and Immediate Family Members (an "Immediate Family Member" means any domestic partner or relative of such person who resides at such person's residence, including but not limited to parents, grandparents, in-laws, children, siblings, and spouses) of Employees are not permitted to use the Services.
Qualifications & exceptions
Family restriction uses the defined residence-based Immediate Family Member scope.
Account & Service Control · Restriction or exception
Sports insiders face sport-specific wagering restrictions
Professional or amateur athletes, agents, coaches, owners, team employees, referees, league officials and their immediate families cannot enter DraftKings games in their associated sport. Those among these people who are not prohibited from wagering must nevertheless register with the New Jersey Division of Gaming Enforcement before wagering on a sports event. Account holders cannot register for someone else or for anyone legally barred from registration or games.
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Professional or amateur athletes, sports agents, coaches, team owners, team employees, referees or league officials, and their immediate family members, are not eligible to participate in, and are strictly prohibited from entering, any DraftKings Games in the sport in which they are associated.
Any of the foregoing individuals who is not prohibited from wagering on a sports event shall, nevertheless, register with the New Jersey Division of Gaming Enforcement prior to placing a wager on a sports event.
An Authorized Account Holder shall not register an account on behalf of another individual or for any other person who is otherwise prohibited by applicable law to register an account or play in any Games.
Qualifications & exceptions
Sports participation ban applies to the sport with which the individual is associated.
Registration requirement applies even when an identified person is not prohibited from wagering.
Account & Service Control · Company practice
Disrupted games may be changed or cancelled and wagers voided
If a game cannot run as planned, proper entry fails, or DraftKings believes corruption, fraud, technical issues or other causes affect its administration, security or fairness, it may disqualify implicated individuals, void wagers or cancel, terminate, extend, modify or suspend the game. It promises a website notice for cancellation, termination, modification or suspension. Cancellation generally returns entry fees to the account, except as specifically provided in the agreements.
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If for any reason a Game is not capable of running as originally planned, or if a Game, computer application, or website associated therewith (or any portion thereof) becomes corrupted or does not allow the proper entry to a Game in accordance with the Agreements or applicable Rules, or if infection by a computer (or similar) virus, bug, tampering, unauthorized intervention, actions by entrants, fraud, technical failures, or any other causes of any kind, in the sole opinion of DraftKings corrupts or affects the administration, security, fairness, integrity, or proper conduct of a Game, the Company reserves the right, at its sole discretion, to disqualify any individual implicated in such action, to void wagers, and/or to cancel, terminate, extend, modify or suspend the Game.
If such cancellation, termination, modification or suspension occurs, notification will be posted on the Website.
In the event of a cancellation, all entry fees will be refunded to the Account except as specifically provided in the Agreements.
Qualifications & exceptions
Entry-fee refunds remain subject to specific agreement exceptions.
Not stated here
The linked Rules are not supplied here; their additional exceptions cannot be described.
Account & Service Control · Restriction or exception
Noncompliance results in disqualification and possible prize forfeiture
Participation must follow the agreements. The terms state that failure to comply will result in disqualification and, where applicable, forfeiture of prizes.
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Participation in each Game must be made only as specified in the Agreements. Failure to comply with the Agreements will result in disqualification and, if applicable, prize forfeiture.
Qualifications & exceptions
Prize forfeiture applies where applicable.
Account & Service Control · Procedure
A disputed entry is attributed to the registered account name
If the identity of the person submitting an entry is disputed, the terms treat the entry as submitted by the person in whose name the account is registered. This attribution rule does not authorize account sharing.
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In the event of a dispute regarding the identity of the person submitting an entry, the entry will be deemed submitted by the person in whose name the Account was registered.
Account & Service Control · Restriction or exception
DraftKings can disqualify entries and reclaim prizes for improper play
Entering a game binds entrants to the agreements and DraftKings’ final, binding decisions. DraftKings may disqualify entrants, void wagers, suspend or terminate accounts, withhold benefits or prizes, or demand their return when it deems conduct or use of information improper, unfair, adverse to the game or detrimental to other entrants. The listed improper conduct is non-exhaustive. Forfeiting or returning a prize does not prevent criminal or civil proceedings.
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By entering a Game, entrants agree to be bound by the Agreements and the decisions of DraftKings, which shall be final and binding in all respects.
The Company, at its sole discretion, may disqualify any entrant from a Game, void wager(s), suspend or terminate your Account, refuse to award benefits or prizes, and/or require the return of any prizes, if the entrant engages in conduct or otherwise utilizes any information the Company deems to be improper, unfair or otherwise adverse to the operation of the Game or is in any way detrimental to other entrants.
In addition, conduct that would be deemed improper also includes, but is not limited to:
You further acknowledge that the forfeiture and/or return of any prize shall in no way prevent DraftKings from pursuing criminal or civil proceedings in connection with such conduct.
Qualifications & exceptions
Triggered by conduct or information DraftKings deems improper or detrimental.
Account & Service Control · Restriction or exception
Gaming-operator employees and resident family members are excluded
The participation exclusions cover DraftKings employees, officers and directors and their immediate families, as well as employees or operators of any online gaming operator site and their immediate families. Immediate Family Member means a domestic partner or relative residing with the person.
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The Agreements prohibit entering a Game or using the Services if the entrant is:
An Employee of the Company or an Immediate Family Member of such Employee;
An employee or operator of any online gaming operator site including any that charges entrance fees or offers prizes, or any Immediate Family Member of any such person;
DraftKings employees, officers, and directors ("Employees") and Immediate Family Members (an "Immediate Family Member" means any domestic partner or relative of such person who resides at such person's residence, including but not limited to parents, grandparents, in-laws, children, siblings, and spouses) of Employees are not permitted to use the Services.
Qualifications & exceptions
Family-member scope depends on the residence-based definition.
Account & Service Control · Restriction or exception
Nonpublic advantageous information can make you ineligible
You cannot enter games or use the services if you have or have had access to nonpublic information unavailable to other entrants that gives you a game advantage, including pre-release gaming or sports-body information. The exclusion also covers employees of sponsors, consultants or suppliers of DraftKings or another game provider who have such data or another participation advantage, and entrants knowingly receiving advantageous nonpublic information from a prohibited entrant.
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The Agreements prohibit entering a Game or using the Services if the entrant is:
Accessing or has had access to any pre-release, confidential information or other information that is not available to all other entrants of a Game and that provides the entrant an advantage in such a Game, including any information from any gaming site or information from a sports governing body (e.g., pre-release injury information) ("Pre-Release Data");
An employee of a sponsor, consultant, or supplier of the Company or any other Game provider that has access to Pre-Release Data or otherwise receives an advantage in the entrant's participation in a Game;
Any entrant who has knowingly received Pre-Release Data or any other non-public information that provides an advantage in a Game from any person who is prohibited from entering a Game as provided in these Terms.
Qualifications & exceptions
Information must provide a game advantage under these exclusions.
Account & Service Control · Restriction or exception
Outside participation restrictions also bar entry
The terms prohibit participation contrary to law, regulation or court order, or to the entrant’s employer, sports-body or professional-body rules, including prize acceptance rules. They also bar sports-governing-body employees, operators or consultants from games that their governing body prohibits them from entering.
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The Agreements prohibit entering a Game or using the Services if the entrant is:
An employee, operator or consultant to a sports governing body where such employee, operator or consultant is prohibited from participating in applicable Games by such governing body;
In breach of any rules or policies of the entrant's employer, of any sports governing body, or any other professional body of which the entrant is a member, including any rule or policy regarding participation in Games or accepting prize money;
Any person prohibited from participating pursuant to law, regulation, or court order; or
Account & Service Control · Restriction or exception
Collusion and coordinated multiple-account play are prohibited
Improper conduct includes using or attempting to use the services collectively or in collusion, such as coordinated bets on the same event or sharing cards in poker or live-dealer games. It also includes using two or more accounts for a game or otherwise collaborating with others to participate.
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Supporting quotations
Using or attempting to use the Services or Website to act collectively with or collude with one or more other individuals, including, without limitation, working collectively to place a series of bets on the same game, match, or event or sharing the cards you are holding in your hand in any poker or live dealer game;
Using two (2) or more Accounts to participate in a Game or otherwise collaborating with others to participate in any Game;
Account & Service Control · Restriction or exception
Automated interaction and live game assistance are barred
Improper conduct includes bots, scripts, AI, scrapers or other automated tools interacting with the site, including collecting content, placing bets, entering poker or live-dealer games or automating decisions. While playing poker or live-dealer games, AI or player-assistance tools and real-time advice, assistance, automation or direction are also barred.
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Using automated means including, without limitation, bots, scripts, artificial intelligence, programs, parser, spiders, screen scrapers tools, or applications, to interact with the Services or Website, including, without limitation, collecting any information or content from the Services or Website, automatically placing bets or wagers, automatically entering any poker or live dealer Game, or automation of game play decisions;
Using any artificial intelligence or player assistance software or tools or receiving real time advice, assistance, automation, or direction while participating in any poker or live dealer Game;
Qualifications & exceptions
The real-time advice and player-assistance restriction specifically addresses poker and live-dealer games.
Account & Service Control · Restriction or exception
Promotion abuse, tampering, spam and other misuse are improper
The non-exhaustive misconduct list includes bonus, referral and other promotion abuse; tampering with game administration, programs or security; obtaining other entrants’ information or spamming them; violations of the Rules or Terms; and any other website or service abuse.
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Any violation of Rules or the Terms of Use;
Any type of bonus abuse, abuse of the refer-a-friend program, or abuse of any other offers or promotions;
Tampering with the administration of a Game or trying to in any way tamper with the computer programs or any security measure associated with a Game;
Obtaining other entrants information and/or spamming other entrants; or
Abusing the Website or Services in any way.
Not stated here
The incorporated Rules are not supplied here, so their detailed requirements cannot be described.
Account & Service Control · User right or choice
Paper tax copies and withdrawal of electronic consent are separate choices
Contact support@draftkings.com if you cannot access tax information or want a paper copy. A paper-copy request alone does not revoke electronic delivery consent. If you do not consent, notify DraftKings for paper delivery; you can revoke consent at any time through support for future tax information in paper form. Contact details can be edited in the account or through support.
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You may contact DraftKings at support@draftkings.com if you cannot access your electronic tax information or to request a paper copy of your tax information. Requesting a paper copy of your tax documents will not be considered a withdrawal of your consent for paperless delivery.
In the event you do not consent to receive your tax information electronically, you must notify DraftKings at support@draftkings.com, and a paper copy will be provided.
If you wish to revoke your consent to receive your tax information electronically, you may do so at any time by contacting DraftKings at support@draftkings.com to arrange for all of your post-revocation tax information to be provided to you in paper form.
In order to update your contact information you may edit it within your Account or request changes by emailing DraftKings
Qualifications & exceptions
Revocation changes delivery for post-revocation tax information.
Account and fund complaints have a five-day response-effort commitment
If you believe funds or your account were misallocated, compromised or mishandled, complain to support@draftkings.com or DraftKings at 222 Berkeley Street, 5th Floor, Boston, MA 02116. DraftKings promises reasonable efforts to respond within five days. A denial must give specific reasons; a request for more information must identify what is needed and its form.
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Players who believe that funds held by or their accounts with DraftKings have been misallocated, compromised or otherwise mishandled, may register a complaint with DraftKings online by e-mailing support@draftkings.com or in writing to DraftKings, 222 Berkeley Street, 5th Floor, Boston, Massachusetts 02116.
DraftKings shall use reasonable efforts to respond to such complaints within five (5) days. If DraftKings determines that the relief requested in the complaint will not be granted, its response will set forth the specific reason(s) therefore. If more information is required for DraftKings to process the complaint, the response will note the form and nature of the necessary additional information needed.
Qualifications & exceptions
Five days is a reasonable-efforts response commitment, not guaranteed resolution.
Account & Service Control · User right or choice
You can permanently close your account through customer service
You may permanently close your account at any time and for any reason by contacting DraftKings customer service. Termination does not eliminate pre-existing rights or obligations or terms that survive.
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Players can also permanently close their Account at any time for any reason through the DraftKings customer service department.
Any such action shall not affect any rights and obligations arising prior thereto. All provisions of these Terms of Use which by their nature or express terms should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
Account & Service Control · Restriction or exception
DraftKings can immediately revoke access or close accounts without notice
DraftKings may revoke any or all granted rights immediately, without prior notice and for any or no reason. You must then stop accessing and using the website. It may revoke credentials and deny access, and separately reserves discretion to suspend or close an account at any time. Existing rights and obligations remain; terms that inherently or expressly survive include ownership, warranty disclaimers, indemnity and liability limits.
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In addition to any other legal or equitable remedy, DraftKings may, in its sole and absolute discretion, for any reason or no reason, without prior notice, immediately revoke any or all of your rights granted hereunder.
In such event, you will immediately cease all access to and use of the Website. DraftKings may revoke any password(s) and/or account identification issued to you and deny you access to and use of the Website.
Any such action shall not affect any rights and obligations arising prior thereto. All provisions of these Terms of Use which by their nature or express terms should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
DraftKings may also suspend or close your Account at any time in DraftKings' sole and absolute discretion, for any reason or no reason.
Qualifications & exceptions
Termination preserves pre-existing rights, obligations and surviving terms.
You can set gaming limits, self-exclude or suspend your account
Account holders may set responsible-gaming limits, self-exclude and suspend their accounts for at least 72 hours. DraftKings also decides whether use is responsible under its policies and may impose stricter limits or exclude the holder at its discretion.
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The Company reserves the right, in its sole discretion, to make the determination whether you are interacting with the platform in a responsible way in accordance with Company policies and procedures. The Company shall also permit the Authorized Account Holder to set responsible gaming limits and to self-exclude. Notwithstanding the foregoing, Company reserves the right, in its sole discretion, to impose stricter responsible gaming limits than those imposed by the Authorized Account Holder and exclude such Authorized Account Holder.
You may set responsible gaming limits and self-exclude, and you have the right to suspend your account for no less than seventy two (72) hours.
Qualifications & exceptions
Account suspension lasts no less than 72 hours.
DraftKings may impose stricter limits or exclusion.
Not stated here
The linked responsible-gaming page is not supplied, so detailed procedures are not established here.
Account & Service Control · User right or choice
You can request your original terms and account history
Email support@draftkings.com to obtain the terms agreed to when opening your account, statements, activity and account and game history.
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You can obtain a copy of the Terms of Use agreed to when you established your Account, your Account statements and Account activity, as well as your Account and game history at DraftKings, by emailing customer service
Account & Service Control · Restriction or exception
Live statistics are unofficial and do not determine game results
Where offered, live statistics and related information are unofficial and for information or entertainment only, not game-result determination. DraftKings and its providers say they use reasonable accuracy efforts, but give no warranties and disclaim responsibility for accuracy, usefulness, availability, errors or omissions.
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To the extent that DraftKings offers "live" statistics during gameplay, all "live" statistics and other information provided through the Website and related information sources are unofficial.
Live sports statistics and their respective components are offered for informational and/or entertainment purposes only and are not used to determine the results of our Games.
While DraftKings and the third parties used to provide the Services use reasonable efforts to include accurate and up-to-date information, neither DraftKings nor its third party providers warrant or make any representations of any kind with respect to the information provided through the DraftKings Website and related information sources.
DraftKings and its third party providers shall not be responsible or liable for the accuracy, usefulness, or availability of any information transmitted or made available via the Website and related information sources, and shall not be responsible or liable for any error or omissions in that information.
Qualifications & exceptions
Applies to live statistics and related information where offered.
Account & Service Control · Restriction or exception
DraftKings may deny game participation for any reason
DraftKings reserves sole and absolute discretion to prevent any customer or participant from participating in games for any reason.
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DraftKings reserves the right, in its sole and absolute discretion, to deny any customer or participant the ability to participate in Games for any reason whatsoever.
Account & Service Control · Restriction or exception
You must be 21 and physically in New Jersey
Opening an account and using the services require age 21 or older and physical presence in New Jersey. The location requirement also covers online gaming, wagers and winning website prizes.
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You must be at least twenty-one (21) years of age to open an account with DraftKings ("Account") and use the Services, in each case, while you are physically located in the State of New Jersey.
You must also be physically located in the State of New Jersey in order to use the Services, including, without limitation, participating in any online gaming, to place a wager, or to win prizes offered by the Website.
Account & Service Control · Restriction or exception
One account per person; multiple accounts can cost winnings
You may establish one account. DraftKings may refuse to open an account for any or no reason in its sole discretion. If it discovers multiple accounts, it reserves the right to suspend or terminate any or all of them and terminate, withhold or revoke winnings and prizes, in addition to other rights.
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You may establish only one (1) Account per person to participate in the Services offered on the Website.
DraftKings may refuse to establish an Account for you in DraftKings’ sole and absolute discretion, for any reason or no reason.
In the event DraftKings discovers that you have opened more than one (1) Account, in addition to any other rights that DraftKings may have, DraftKings reserves the right to suspend or terminate any or all of your Accounts and terminate, withhold or revoke the awarding of any winnings and prizes.
Qualifications & exceptions
Multiple-account sanctions apply if DraftKings discovers more than one account.