Charges & Financial Obligations · Company practice
Dormant account balances can be zeroed, but the timing is unclear
An account may be deemed dormant after 12 months without logging in. DraftKings says it will email the registered address stating that the balance will be set to zero 30 days after notice, but the same paragraph says balances are zeroed at 24 months of inactivity if the account remains dormant. The text does not reconcile these timelines.
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Your Account may be deemed 'Dormant' if you have not logged in for a period of twelve (12) months. DraftKings will provide email notice to the email address registered to the Account, advising that the Account balance will be set to zero at thirty (30) days from the notice. If the Account remains dormant, at twenty-four (24) months of inactivity, the Account balances are zeroed out.
Qualifications & exceptions
Account must remain dormant for the stated 24-month zeroing rule.
Not stated here
The relationship between the 30-day notice and 24-month inactivity timelines is not explained.
Charges & Financial Obligations · Restriction or exception
Your payment method must belong to the authorized account holder
The authorized account holder is the natural person aged 21 or older assigned the registration email address by the responsible provider or organization. Entering a payment method affirms lawful ownership of its account; using someone else’s payment method violates the terms. DraftKings may reject any deposit for any or no reason.
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"Authorized Account Holder" is defined as the natural person twenty-one (21) years of age or older who is assigned to an e-mail address by an Internet access provider, online service provider, or other organization (e.g., business, education institution, etc.) that is responsible for assigning e-mail addresses for the domain associated with the submitted e-mail address for registration on the Website.
By inputting a payment method on the Website, the Authorized Account Holder hereby affirms that the Authorized Account Holder is the lawful owner of the payment method account used to make any deposit(s) on the Website.
It shall be a violation of these Terms of Use for any Authorized Account Holder to submit payment using any payment method that is not owned by the Authorized Account Holder.
DraftKings may refuse to accept any deposit in DraftKings sole and absolute discretion, for any reason or no reason.
Charges & Financial Obligations · Restriction or exception
A chargeback forfeits the related winnings and bonuses
Winnings, rewards, credits, bonuses and promotional offers generated in connection with a charged-back deposit are invalidated, forfeited and deducted from your account.
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In the event any of your deposits are charged back, any winnings, rewards, credits, and/or other bonuses or promotional offers generated in connection with the charged back deposit shall be invalidated, forfeited by you, and deducted from your Account balance.
Qualifications & exceptions
Only benefits generated in connection with the charged-back deposit.
Charges & Financial Obligations · Restriction or exception
Failed deposits can lead to fees, account closure and collection
If your deposit is cancelled or fails to clear for any reason, you agree to forfeit it. DraftKings may deduct or invalidate it, impose a service charge, suspend or close the account and recover funds through other appropriate means, including a collection agency with which it shares personal information. The terms warn of possible credit-rating effects and require reimbursement of reasonable related claims, fees, fines, penalties, costs and expenses, including collection expenses.
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In the event that any deposit made by you is canceled or does not clear for any reason, including, without limitation, a charge back or not being honored by your financial institution, you agree to forfeit such deposit, and DraftKings may and reserves the right to: (i) invalidate and/or deduct the deposit amount from your Account; (ii) charge you a service charge or debit such service charge from your Account; (iii) suspend and/or close your Account; and/or (iv) recover the funds using any other appropriate means, including, without limitation, utilizing a collection agency (that DraftKings will need to share your personal information with), which may have a detrimental impact on your credit rating.
You are responsible for and agree to reimburse DraftKings for any and all reasonable claims, fees, fines, penalties, costs, and related expenses associated with any canceled or charged back deposits, including, without limitation, any fees or expenses related to a collection agency engaged by DraftKings.
Completing game entry debits the listed dollar amount
The website displays available betting markets and casino games. When you choose to participate and complete entry, the listed US dollar amount is taken from your DraftKings account.
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When you select to participate in a Game and complete the entry process, the listed amount of U.S. dollars will be debited from your DraftKings Account.
Qualifications & exceptions
Debit occurs after completing entry.
Charges & Financial Obligations · Context
Fees are described in an incorporated poker page
The terms say all service fees and charges are explained on the linked how-to-play-poker page, and incorporate that page and its amendments. This source does not supply that page or the fee amounts.
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All fees and charges imposed on you in connection with your use the Services are fully explained in our page available at https://poker.draftkings.com/lp/how-to-play-poker, which is incorporated herein by reference, including any amendments thereto.
Not stated here
Fee amounts and the content of the linked poker page are not supplied.
Charges & Financial Obligations · Company commitment
Cancelled games generally return entry fees
Prizes are awarded only if a game runs. DraftKings reserves the right to cancel games at any time or void wagers. On cancellation it promises to refund all entry fees to the account, except as specifically provided in the agreements. This is a specific refund provision alongside the general no-refunds policy.
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Prizes will only be awarded if a Game is run. We reserve the right to cancel Games at any time or to void any wagers. In the event of a cancellation, all entry fees will be refunded to the Account except as specifically provided in the Agreements.
Qualifications & exceptions
Refund is to the account and subject to specific agreement exceptions.
Not stated here
Additional exceptions in unsupplied incorporated agreements cannot be described.
Charges & Financial Obligations · Restriction or exception
Payments are generally final, with a game-cancellation refund provision
Deposits appear on statements as DRAFTKINGS. The refund policy says all payments are final and no refunds will be issued. A separate game-cancellation provision promises entry-fee refunds to the account, except as specifically provided in the agreements; the general policy should be read with that provision.
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Deposits made on the Website will appear on your statement as DRAFTKINGS. All payments are final. No refunds will be issued.
In the event of a cancellation, all entry fees will be refunded to the Account except as specifically provided in the Agreements.
Qualifications & exceptions
Cancelled games have a specific entry-fee refund provision, subject to agreement exceptions.
Not stated here
Additional exceptions in unsupplied incorporated agreements cannot be described.
Cross-references
has exception (model-proposed): Cancelled games generally return entry fees — The game-cancellation provision promises entry-fee refunds subject to agreement exceptions, qualifying the general no-refunds policy.
Charges & Financial Obligations · Restriction or exception
A legal-authority challenge can affect prize awards
If a legal authority challenges awarding a game prize, DraftKings reserves sole discretion to decide whether to award it.
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In the event that the awarding of any prize(s) to winners of Games is challenged by any legal authority, DraftKings reserves the right in its sole discretion to determine whether or not to award such prize(s).
Qualifications & exceptions
Applies when a legal authority challenges the award.
Charges & Financial Obligations · Restriction or exception
Prizes cannot be transferred and may be replaced by DraftKings
Prize substitution or transfer is prohibited for recipients. DraftKings alone may substitute a prize of equal or greater value for any or no reason. Prizes are provided as is without express or implied warranties.
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No substitution or transfer of any prize is permitted, except that DraftKings reserves the right, in its sole and absolute discretion, for any reason or no reason, to substitute a prize of equal or greater value. All prizes are awarded "as is" and without warranty of any kind, express or implied (including, without limitation, any implied warranty of merchantability for a particular purpose).
Qualifications & exceptions
A substitute chosen by DraftKings must have equal or greater value.
You may request withdrawal at any time. The terms say requests will be honored by the later of five business days or ten business days after submission of legally required tax paperwork. DraftKings may refuse if it determines there is good and sufficient reason, or believes in good faith that you committed fraud or conduct that would put it in violation of New Jersey law. Its own processing counts as honoring the request even if a processor, card issuer or account custodian delays it. Prize withdrawals can also require eligibility evidence, releases where lawful, tax forms and identification.
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A player can request to withdraw funds from their account at any time. Requests for withdrawal will be honored by the later of five (5) business days or ten (10) business days of submission of any tax reporting paperwork required by law, unless DraftKings in its sole and absolute discretion has good and sufficient reason to refuse the withdrawal or believes in good faith that the player engaged in either fraudulent conduct or other conduct that would put DraftKings in violation of New Jersey state law.
A request for withdrawal will be considered honored if it is processed by DraftKings but delayed by a payment processor, credit card issuer, or by the custodian of a financial account.
Entrants may be requested to complete an affidavit of eligibility and a liability/publicity release (unless prohibited by law) and/or provide appropriate tax forms and/or forms of identification including but not limited to a driver's license, proof of residence, and/or any information relating to payment/deposit accounts as reasonably requested by DraftKings in order to complete the withdrawal of prizes.
Checks for withdrawal requests are processed within 14 business days, and are sent via U.S. Mail.
Qualifications & exceptions
Subject to stated refusal grounds and supporting-document requirements.
Processing by DraftKings suffices despite downstream delay.
Not stated here
The sentence does not expressly identify the starting event for its five-business-day limb; a separate clause provides 14-business-day processing for checks without reconciling the two.
Cross-references
contrast (model-proposed): Withdrawal checks are processed within 14 business days — The check-specific 14-business-day processing period and the general five/ten-business-day withdrawal rule are both stated without an explanation of how their timing fits together. Neither guarantees arrival of funds.
Later league scoring changes generally do not change graded results
Where applicable, results and prizes use final statistics and scoring at the end of the game’s last sports event. Prizes follow review and grading. Later league adjustments do not change game scoring unless DraftKings exercises its sole discretion to do so.
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To the extent applicable, Game results and prize calculations are based on the final statistics and scoring results at the completion of the last sports game of each individual Game. Once Game results are reviewed and graded, prizes are awarded. The scoring results of a Game will not be changed regardless of any official statistics or scoring adjustments made by the leagues at later times or dates, except in DraftKings' sole and absolute discretion.
Qualifications & exceptions
DraftKings retains discretion to change scoring after later official adjustments.
Statistics-based calculation applies to the extent applicable.
Charges & Financial Obligations · Restriction or exception
A malfunction voids all pays
The game-results section states that all pays are void in the event of any malfunction. It does not define malfunction or further narrow that statement here.
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In the event of any malfunction, all pays are void.
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The provision does not define malfunction or further delimit the affected pays.
Charges & Financial Obligations · Company commitment
Winnings are subject to compliance verification and reasonable-efforts timing
After each game, DraftKings commits to commercially reasonable efforts to award winnings or prizes within a reasonable time, subject to verifying compliance with the agreements and participation conditions. This is not a fixed payout deadline.
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Subject to the Company verifying your compliance with the Agreements and other conditions of participation, at the conclusion of each Game, the Company shall use commercially reasonable efforts to award the winnings and/or prizes within a reasonable amount of time.
Qualifications & exceptions
Subject to verification of compliance and participation conditions.
Commercially reasonable efforts; no fixed award deadline.
Cross-references
qualified by (model-proposed): A legal-authority challenge can affect prize awards — A legal-authority challenge gives DraftKings discretion whether to award a prize despite the general reasonable-efforts award commitment.
has exception (model-proposed): A malfunction voids all pays — The separate malfunction clause states that all pays are void, limiting the general promise of efforts to award winnings.
qualified by (model-proposed): Requested eligibility evidence has a seven-day deadline — The reasonable-efforts prize-award commitment is subject to compliance verification, including requested eligibility documentation and its seven-day deadline.
Charges & Financial Obligations · Procedure
Requested eligibility evidence has a seven-day deadline
Before payment, DraftKings may require a signed eligibility affidavit and supporting documentation showing eligibility and compliance. If requested material is not supplied within seven days, or DraftKings otherwise determines ineligibility or noncompliance, it may terminate the account and withhold or revoke associated prizes.
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Before making any payment, DraftKings may require that an entrant complete and execute an affidavit of eligibility in which, among other things, the entrant is required to represent and warrant that the entrant is eligible to participate in a Game and is otherwise in compliance with the Agreements and may require the entrant to provide documentation or proof of eligibility and compliance with the Agreements.
If DraftKings requests that an entrant completes and executes such an affidavit and/or provide documentation, and the entrant fails to do so within seven (7) days, or DraftKings otherwise determines that the entrant does not meet the eligibility requirements or is not in compliance with the Agreements, DraftKings reserves the right to terminate the entrant's Account and withhold or revoke the awarding of any prizes associated with such Account.
Qualifications & exceptions
Deadline applies when DraftKings requests the affidavit or documentation.
Withdrawals cover cash deposits and prizes but may require supporting documents
Use the website’s Withdrawal option for cash prizes and cash deposits. To withdraw prizes, entrants may be asked for an eligibility affidavit, a liability/publicity release unless prohibited by law, tax forms, ID, residence proof or reasonably requested payment-account information. Failure to supply required materials or any agreement noncompliance may lead to disqualification and prize forfeiture. The separate withdrawal clause also permits refusal for good and sufficient reason or a good-faith belief in fraud or conduct that would put DraftKings in violation of New Jersey law.
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Entrants may withdraw their cash prize awards as well as cash deposits by using the "Withdrawal" option on the Website.
Entrants may be requested to complete an affidavit of eligibility and a liability/publicity release (unless prohibited by law) and/or provide appropriate tax forms and/or forms of identification including but not limited to a driver's license, proof of residence, and/or any information relating to payment/deposit accounts as reasonably requested by DraftKings in order to complete the withdrawal of prizes.
Failure to comply with this requirement may result in disqualification and forfeiture of any prizes. Disqualification or forfeiture of any prizes may also occur if it is determined any such entrant did not comply with the Agreements in any manner.
A player can request to withdraw funds from their account at any time. Requests for withdrawal will be honored by the later of five (5) business days or ten (10) business days of submission of any tax reporting paperwork required by law, unless DraftKings in its sole and absolute discretion has good and sufficient reason to refuse the withdrawal or believes in good faith that the player engaged in either fraudulent conduct or other conduct that would put DraftKings in violation of New Jersey state law.
Qualifications & exceptions
Release requirement does not apply where prohibited by law.
Payment-account information requests must be reasonable.
Also subject to the stated withdrawal-refusal grounds.
Charges & Financial Obligations · Company commitment
Withdrawal checks are processed within 14 business days
The check-specific clause says withdrawal checks are processed within 14 business days and sent by US Mail. A separate withdrawal clause says requests are honored by the later of five business days or ten business days after required tax-paperwork submission, subject to stated refusal grounds; DraftKings processing suffices despite downstream delay. The document does not reconcile that timing with the check-specific period, and neither promises a delivery date.
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Checks for withdrawal requests are processed within 14 business days, and are sent via U.S. Mail.
A player can request to withdraw funds from their account at any time. Requests for withdrawal will be honored by the later of five (5) business days or ten (10) business days of submission of any tax reporting paperwork required by law, unless DraftKings in its sole and absolute discretion has good and sufficient reason to refuse the withdrawal or believes in good faith that the player engaged in either fraudulent conduct or other conduct that would put DraftKings in violation of New Jersey state law.
A request for withdrawal will be considered honored if it is processed by DraftKings but delayed by a payment processor, credit card issuer, or by the custodian of a financial account.
Qualifications & exceptions
Applies to checks; no delivery deadline.
Withdrawals remain subject to stated refusal grounds and processing conditions.
Not stated here
The two withdrawal timing statements are not reconciled; the five-business-day limb does not expressly identify its starting event.
Cross-references
contrast (model-proposed): Withdrawals have timing and refusal conditions — The check-specific 14-business-day processing period and the general five/ten-business-day withdrawal rule are both stated without an explanation of how their timing fits together. Neither guarantees arrival of funds.
Charges & Financial Obligations · Restriction or exception
Promotional funds require fulfillment of promotion terms before withdrawal
Promotional deposits, credits and other bonuses cannot be withdrawn until the user meets the applicable promotion terms.
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Promotional deposits, credits, and other bonuses may not be withdrawn from a DraftKings Account unless appropriate terms of the promotion are achieved first by the user.
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The specific promotion terms are not supplied here.
The terms identify DKUK Services LTD for card acquiring processing
The source states that MasterCard and Visa have contracted with and licensed DKUK Services LTD for credit-card acquiring processing. It lists a UK registered address and incorporation number C 74501. This statement does not identify all payment processing arrangements or establish a broader data-sharing permission.
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MasterCard and Visa have contracted and granted a license to DKUK Services LTD with its registered address at C/o Jeffrey Green Russell Limited Waverly House 7-12 Noel Street, W1F 8GQ UK, incorporation number C 74501 for credit card acquiring processing purposes.