Account & Service Control · User right or choice
Calls and texts are consented to on acceptance, with several opt-out routes
Predictions may use collected telephone numbers for one-to-one calls and texts, including from support and VIP staff. Accepting the notice consents to support replies, important service updates and personalized/VIP assistance. You may opt out using message instructions, support@draftkings.com, Communication Settings at www.draftkings.com/communicationsettings, or app Profile Notification Preferences.
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We may use the telephone number(s) we collect from you for the purpose of one-to-one calls and text messages. By accepting this privacy notice, you consent to receive calls and text messages from us, including, but not limited to, from our customer support and VIP personnel. This means we may contact you via call or text message to:
Provide customer support and respond to your inquiries;
Inform you about important updates and changes to our Services; and
Offer personalized assistance and VIP Services tailored to your interests.
You may opt out of receiving calls and text messages from us by following the instructions in the communications you receive, by contacting customer support at support@draftkings.com, or by visiting your Communication Settings at www.draftkings.com/communicationsettings or the Notification Preferences under your Profile settings in our Applications.
Account & Service Control · Company practice
Opening an Account automatically enrolls you in Dynasty Rewards
Predictions uses personal information to enroll you automatically in Dynasty Rewards when you open an Account, so you can earn crowns and advance status. If you redeem crowns, it uses your information to fulfill and ship the rewards.
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When you open an Account with us, we use your personal information to automatically enroll you in our Dynasty Rewards Program to earn crowns and advance your Dynasty status. In the event you redeem your crowns for rewards, we will use your personal information to fulfill and ship your applicable rewards to you.
Account & Service Control · User right or choice
Marketing email can be stopped, while service messages may continue
Predictions may send newsletters and emails about its services and other products it thinks may interest you. You can opt out of further marketing by emailing privacy@draftkings.com or following email unsubscribe instructions. Transactional and service messages, including terms or privacy updates, may continue despite those preferences.
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We may periodically send you free newsletters and emails that contain information about our Website, Applications, and other Services or other products and services we feel may be of interest to you. You can indicate your preference to stop receiving such communications from us, and you may opt out of receiving further marketing from us by emailing us at privacy@draftkings.com or by following the unsubscribe instructions provided in the email you receive. Despite your indicated email preferences, we may send you transactional and service-related communications, including, but not limited to, notices of any updates to our terms of use and this privacy notice.
Qualifications & exceptions
- Transactional and service-related messages may continue.
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Account & Service Control · User right or choice
You can opt out of direct-mail marketing
To stop postal marketing, follow the mailing’s opt-out instructions, switch Postal Mail to Off in website Communication Settings at www.draftkings.com/communicationsettings, or contact support@draftkings.com.
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In the event you prefer not to receive direct mail marketing, you can opt out by following the opt-out instructions provided in the mailings, by visiting your Communication Settings on the Website at www.draftkings.com/communicationsettings and switching the Postal Mail toggle to "Off", or by contacting us directly at support@draftkings.com.
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