eClinicalWorks Terms of Use Agreement

eClinicalWorks · agreement dated April 3, 2026 · Official agreement

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2 of 101 cards in Data Access & Collection

Data Access & Collection · Permission or license

eCW and service operators may monitor, retrieve, store, review and use PHI

The user agrees that eCW, and all other persons or entities involved in operating the Services, have the right to monitor, retrieve, store, review and use PHI, if applicable, in connection with the transmission of any PHI. The right is tied to transmission of PHI through the Services and is not limited to security or quality purposes in its wording; the section elsewhere states the business-associate compliance commitment and the de-identified analytics licence.

Details
Who
eCW and other persons or entities involved in operating the Services
What it does
monitor, retrieve, store, review and use
What it covers
PHI
Condition
in connection with the transmission of PHI

Supporting quotations

You agree that eCW, and all other persons or entities involved in the operation of the Services, have the right to monitor, retrieve, store, review, and use PHI, if applicable, in connection with the transmission of any PHI.

Qualifications & exceptions

  • The right belongs to eCW and to all other persons or entities involved in operating the Services
  • It applies to PHI, if applicable, in connection with its transmission
  • The listed acts are monitoring, retrieving, storing, reviewing and using

Not stated here

  • The source does not limit the right by purpose, retention period or access controls
Also annotated in the same passage (9)
1 more

Data Access & Collection · Restriction or exception

Collecting or tracing information about other users without consent is prohibited

The user shall not collect, reverse look-up, trace or seek to trace, manually or through automated means, information about other users of the Services without their express consent, or other information relating to the Services. Consent must be express, and the prohibition covers attempted tracing as well as completed collection whether done by hand or by automated means.

Details
Who
user
What it does
not collect or trace information about other users
What it covers
information about other users and other information relating to the Services
Condition
without the other users' express consent

Supporting quotations

(viii) collect, reverse look-up, trace or seek to trace, manually or through automated means, information about other users of the Services without their express consent or other information relating to the Services;

Qualifications & exceptions

  • Applies to information about other users of the Services
  • Requires the absence of the other users' express consent
  • Covers manual and automated means and seeking to trace, not only completed tracing
  • Also reaches other information relating to the Services, not just user information

Not stated here

  • The source does not describe how express consent from other users would be obtained or evidenced
Also annotated in the same passage (8)