Anthem Blue Cross and Blue Shield Privacy Practices

Data Access & Collection · Context

Personal information (PI) is nonpublic information that identifies you

In the state notice, nonpublic (private) personal information (PI) is information that identifies a member and is often gathered in an insurance matter. Anthem says it may collect, use and share PI as the notice describes, and that its goal is to protect PI because PI can be used to make judgments about a person's health, finances, character, habits, hobbies, reputation, career and credit.

Supporting quotations

Your personal information

Your nonpublic (private) personal information (PI) identifies you and it’s often gathered in an insurance matter.

We may collect, use, and share your PI as described in this notice.

Our goal is to protect your PI because your information can be used to make judgments about your health, finances, character, habits, hobbies, reputation, career, and credit.

Qualifications & exceptions

• 'Often gathered in an insurance matter' is a description, not a limit on what counts as PI in this notice.

Data Access & Collection · Company practice

Anthem may receive PI from doctors, hospitals or other insurers

Anthem says it may receive a member's PI from others, such as doctors, hospitals, or other insurance companies.

Supporting quotations

We may receive your PI from others, such as doctors, hospitals, or other insurance companies.

Qualifications & exceptions

• 'Such as' makes the three examples illustrative, not a complete list of sources.

Data Access & Collection · Company practice

Example: Anthem keeps premium and deductible payment information on file

As an example of how it uses information, Anthem says it keeps information on file about a member's premium and deductible payments.

Supporting quotations

Examples of ways we use your information:

We keep information on file about your premium and deductible payments.

Qualifications & exceptions

• Offered as an example of a use, within a list the notice calls examples.

Data Access & Collection · Company practice

Example: Anthem may collect and use public and commercially available data about members

As an example, Anthem says it may collect and use publicly and/or commercially available data about a member to support the member and help the member get health plan benefits and services.

Supporting quotations

We may collect and use publicly and/or commercially available data about you to support you and help you get health plan benefits and services.

Qualifications & exceptions

• The stated purpose is to support the member and help the member get plan benefits and services.

Not stated here

• The source does not say which data or which commercial sources are meant.

Data Access & Collection · Company practice

Anthem may collect, infer, receive or maintain race, language, sexual orientation and gender identity data

Anthem says it may collect, infer, receive and/or maintain race, ethnicity, language, sexual orientation and gender identity information about a member and protect this information as described in the notice.

Supporting quotations

Race, ethnicity, language, sexual orientation, and gender identity: We may collect, infer, receive and/ or maintain race, ethnicity, language, sexual orientation, and gender identity information about you and protect this information as described in this notice.

Not stated here

• The notice does not say how the information is inferred or what sources are used.