KWS receives information from you, your interactions and Partners
KWS collects information directly and through interactions with its services, and receives information from Partners when you or your child use their Apps. Account information includes an email supplied directly or through a Partner by you or your child. For Parent Consent Management, KWS also assigns an ID to recognise you in communications with that Partner.
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Supporting quotations
We collect information from you directly and through your interactions with KWS. We also receive information about you from our Partners when you or your child interact with their Apps.
Account information. Your email address, which you give to us directly or which you or your child gives to a Partner who then shares it with us. When you interact with Parent Consent Management services, we also assign you a unique ID number that we use to recognise you when communicating with that Partner.
Data Access & Collection · Company practice
Verification data depends on your chosen method and country
When a Partner, or KWS for a Partner, requests an age check, KWS collects your email and asks you to choose an available verification method. Depending on that choice and your country, it asks for some, never all, of: name, birth date, mailing address, card details, personal identity numbers or specified digits, mobile number, face scan, government ID or face photo. Examples include CPF in Brazil, CURP in Mexico, RRN digits or i-PIN in Korea, and US Social Security number digits. ID Scan & Selfie uniquely compares your image against your selected ID and may involve biometric data.
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Supporting quotations
Verification information. Information you provide when you respond to a request from, or by us on behalf of, a Partner to verify your age, as well as your email address. You will be asked to select one verification method from the options available to you. The information you will be asked to provide depends on the verification method you choose and the country in which you are located, and will include some, but never all, of the following information: your name, date of birth, mailing address, credit or debit card information, a personal identity number (such as a CPF number in Brazil, a CURP number in Mexico, certain digits of a RRN number or i-PIN in the Republic of Korea, and certain digits of a US social security number in the US), a cell phone number, face scan, a government-issued identity document, or a photo of your face. Please note, if you select ID Scan & Selfie as the method to verify your age, we will uniquely identify your image against your selected ID, which may be considered biometric data.
Qualifications & exceptions
The method and country determine which data is requested; the listed types are not all collected together.
Data Access & Collection · Company practice
KWS automatically collects device and usage data with stated use limits
KWS uses logs, web beacons and similar technologies to collect device and interaction information, including to identify country and language. Device data includes operating systems, hardware/software versions, identifiers, IP address, login details, browser, time zone, country and language. Usage data includes navigation, features, actions, timing, frequency, duration, performance and errors, used to evaluate performance and detect errors. KWS says it does not use this data for online-activity tracking, browser fingerprinting or building profiles for advertising or any other purpose.
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Supporting quotations
Device and usage information. When you interact with KWS, we automatically collect information about your devices (computers, phones, tablets etc.) and your use of and interactions with KWS, including in order to identify your country and language. We do this using server logs, web beacons, or similar technologies. Device information includes data about the operating systems and hardware and software versions, device identifiers, internet protocol (IP) address, login data, browser type and version, time zone setting, country and language. Usage information includes site navigation, the KWS features you use, the actions you take, the time, frequency and duration of your activities, data about the performance of KWS and any problems you experience, including error reports, each of which are used for the purpose of evaluating the performance of KWS and detecting errors. We do not use device or usage information to track your online activity, for browser fingerprinting or to build a profile on you for advertising or any other purposes.
Cross-references
contrast (model-proposed): KWS says it does not track online activity regardless of Do Not Track settings — KWS collects operational device and usage data while promising not to use it to track online activity or build profiles. The two statements distinguish collection from prohibited uses, rather than establishing a contradiction.
Data Access & Collection · Company practice
Support information includes communications and potentially recorded chats
KWS collects information supplied for help, including names and chat or other communication content. It says support chats with its representatives may be monitored and recorded. This applies both when you contact support and when your child does.
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Supporting quotations
Customer support information. Information you give us when you contact us for help, such as your name, the content of your chats and other communications with us. When you contact us for customer support, chat sessions with our representatives may be monitored and recorded.
Customer support information. Information your child gives us when they contact us for help, such as their name, the content of their chats and other communications with us. When your child contacts us for customer support, chat sessions with our representatives may be monitored and recorded.
Qualifications & exceptions
Monitoring and recording are described as possible, not inevitable.
Data Access & Collection · Company practice
Child-related data includes age, linked IDs, permissions and preferences
KWS collects a child’s age or birth date, which a Partner may collect from the child or KWS may collect from the parent. It also collects a unique child ID linked to the parent, granted permissions, preferred App-feature access subject to those permissions, and country and language, sometimes region or US state. KWS says it does not collect directly from children except as described in its COPPA statement; child-related data is not necessarily collected directly from the child.
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Supporting quotations
The information we collect relating to your child includes the following:
Age information. The child’s age or date of birth. The Partner may collect this information directly from the child and/or we may collect it from you.
Unique ID. A unique user ID for the child, which we link to you.
Permissions. The permissions you granted for the child’s access to features of our Partners’ Apps.
Preferences. Your child’s preferred level of access to features of our Partners’ Apps, subject to your Permissions.
Country and Language. The child’s country (and in, in some cases, the child’s region or US state) and language.
We do not collect information directly from children except as described below in our COPPA Children’s Privacy Statement.
Qualifications & exceptions
Child preferences remain subject to parental permissions.
Direct collection from children is limited to the COPPA statement's described cases.
Data Access & Collection · Company practice
Necessary and analytics cookies can be blocked, with possible service effects
KWS and other organisations use necessary cookies to make the service work. KWS may also set analytics cookies to measure use and improve the service. You can block or request alerts through browser settings, but some parts may stop working. The linked cookie table is not supplied, so particular cookies and their durations are not inferred.
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Supporting quotations
A cookie is a small piece of text sent to your browser by a website you visit. We and other organisations use necessary cookies to make KWS work. We may also set analytics cookies that help us make improvements by measuring how you use KWS. You can set your browser to block or alert you about these cookies, but some parts of KWS may not then work.
Qualifications & exceptions
Analytics cookies may be set; blocking cookies may impair parts of KWS.
Not stated here
The linked cookie table is not supplied; specific cookies, purposes beyond this summary and durations are unknown here.
Data Access & Collection · Company commitment
KWS says it does not track online activity regardless of Do Not Track settings
KWS says it does not track end-users’ online activities whether or not Do Not Track is enabled. It also says it is unaware of third parties collecting users’ online activities over time and across other websites while users use KWS. This does not mean KWS collects no device or usage data: it separately describes automatic operational and performance collection, while excluding tracking, fingerprinting and profile-building uses.
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Supporting quotations
KWS does not track our end-users’ online activities, regardless of whether or not they have “Do-Not-Track” enabled in their browser.
We are not aware of any third party that may collect personal information about our end-users’ online activities over time and across third party websites when our end-users use our website or services.
Device and usage information. When you interact with KWS, we automatically collect information about your devices (computers, phones, tablets etc.) and your use of and interactions with KWS, including in order to identify your country and language.
We do not use device or usage information to track your online activity, for browser fingerprinting or to build a profile on you for advertising or any other purposes.
Qualifications & exceptions
The statement about third-party tracking is limited to KWS’s awareness.
Operational device and usage collection still occurs.
Cross-references
contrast (model-proposed): KWS automatically collects device and usage data with stated use limits — KWS collects operational device and usage data while promising not to use it to track online activity or build profiles. The two statements distinguish collection from prohibited uses, rather than establishing a contradiction.
Data Access & Collection · Company practice
California’s twelve-month collection list varies with your KWS interactions
When acting as a Business, KWS says its past-12-month collection included identifiers; the information category described in California Civil Code Section 1798.80(e), including verification data; commercial and internet-activity information, including usage; geolocation limited to country and US state; protected-classification characteristics including age 40 or older; and sensitive information such as government ID. These are all collected categories across KWS, not a claim that every category applies to every person.
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Supporting quotations
When acting as a Business, we have collected the following categories of Personal Information in the past 12 months (using the categories described in the CCPA). This list includes all categories that we collect, but the categories that apply to you will vary depending on how you interact with KWS:
Identifiers – including Account information and Device and usage information.
Personal information described in Section 1798.80(e) of the California Civil Code – including Verification information you provide.
Commercial information – including Usage information.
Internet activity – including Usage information.
Geolocation – we only collect the country, and if in the US, the state in which you are located.
Characteristics of protected classifications under California or federal law - including age (40 or older).
Sensitive Personal Information - including Verification information you provide like your government ID.
Qualifications & exceptions
California supplement; the list concerns the past 12 months when KWS acts as a Business.
Categories applicable to a person depend on their interactions.
Geolocation is limited here to country and, in the US, state.
Not stated here
The cited California Civil Code text is not supplied; no additional statutory-category contents are inferred.