These terms govern gift cards used with your Epic Account Balance
The Gift Card Terms are your agreement with Epic for using a Fortnite gift card with the prepaid balance service associated with your Epic Games account.
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These Fortnite Gift Card Terms & Conditions (the “Gift Card Terms”) are an agreement between you and Epic (defined below) for your use of a Fortnite gift card (the “Gift Card”) with the prepaid balance service associated with your Epic Games account (the “Epic Account Balance”).
Legal Rights & Agreement Rules · Context
Your residence determines which Epic entity contracts with you
For US residents, Epic means Epic Games, Inc., at Box 254, 2474 Walnut Street, Cary, North Carolina 27518, USA. For residents outside the US, it means Epic Games Commerce GmbH, at Platz 10, 6039 Root D4, Switzerland, together with its affiliates.
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In these Gift Card Terms, “we”, “our”, “us” or “Epic” means: (a) if you reside in the United States, Epic Games, Inc. (address: Box 254, 2474 Walnut Street, Cary, North Carolina, 27518, U.S.A.), or (b) if you reside outside of the United States, Epic Games Commerce GmbH (address: Platz 10, 6039 Root D4, Switzerland) together with its affiliates.
Legal Rights & Agreement Rules · Restriction or exception
Buying, redeeming or accepting a card binds you to these terms
Epic asks you to read the Gift Card Terms before purchasing, redeeming or accepting a card. Any of those actions binds you to these terms, which also incorporate the Epic Games Terms of Service governing your account and other matters. The linked Terms of Service are not supplied here.
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Before you purchase, redeem, or accept a Gift Card, please read these Gift Card Terms.
These Gift Card Terms also incorporate our Epic Games Terms of Service at https://www.epicgames.com/tos (the “Epic TOS”), which include the terms governing your Epic Games account and (for residents outside the European Union) a binding arbitration clause and class action waiver that affects your rights about how to resolve any dispute with Epic.
If you purchase, redeem, or accept a Gift Card, you will be bound by these Gift Card Terms.
Not stated here
The full incorporated Epic Terms of Service are not supplied in this source.
Legal Rights & Agreement Rules · Restriction or exception
Gift card disputes are subject to individual arbitration outside the EU
For residents of the US and elsewhere outside the European Union, the terms apply the Epic TOS provisions on binding individual arbitration and class-action waiver to disputes arising from or relating to a gift card. The notice says you and Epic give up going to court individually or as a class. This arbitration and class-action waiver does not apply if you live in the EU. Detailed procedures and any further exceptions in the linked Epic TOS are not supplied here.
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IMPORTANT: THE EPIC TOS CONTAIN AN ARBITRATION AND CLASS-ACTION WAIVER PROVISION THAT REQUIRES YOU AND EPIC TO RESOLVE DISPUTES IN BINDING, INDIVIDUAL ARBITRATION AND TO GIVE UP THE RIGHT TO GO TO COURT INDIVIDUALLY OR AS PART OF A CLASS ACTION.
THE ARBITRATION AND CLASS-ACTION WAIVER PROVISION DOES NOT APPLY TO YOU IF YOU LIVE IN THE EUROPEAN UNION.
Any dispute or claim arising from or relating to a Gift Card is subject to the provisions relating to binding arbitration and class action waiver (if you reside in the United States or elsewhere in the world except the European Union), governing law, disclaimer of warranties and limitation of liability and all other provisions in the Epic TOS.
Qualifications & exceptions
The dispute must arise from or relate to a Gift Card.
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The linked Epic TOS arbitration procedures and any further exceptions are not supplied.
Redemption needs internet access and an account in good standing
To redeem a card, you need internet access, an Epic Games account in good standing, and acceptance of the linked Epic Account Balance Terms and Conditions. Those separate terms are not supplied here.
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In order to redeem a Gift Card, you will need access to the internet, you must have an Epic Games account in good standing, and you must accept the Epic Account Balance Terms and Conditions available at https://www.epicgames.com/account-balance-terms.
Qualifications & exceptions
You must also accept the Epic Account Balance Terms and Conditions.
Not stated here
The separate Account Balance Terms and Conditions are not supplied.
Charges & Financial Obligations · Restriction or exception
A gift card is valid only after proper purchase and activation
A card is not valid until properly purchased and activated. Epic directs you to its redeem-page FAQs for a list of authorized retailers; that retailer list is not included in this source.
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A Gift Card will not be valid until it is properly purchased and activated.
Charges & Financial Obligations · Restriction or exception
Cards redeem only to an Epic Account Balance for participating Epic Services
You can redeem a gift card only to your Epic Account Balance, which can be spent only at participating Epic Services. Epic Services include Epic websites, stores, games, applications and other products or services, such as Fortnite, the Epic Games Store and Epic digital storefronts; the definition does not promise every service participates. For Cabined Accounts, purchases may be limited to Epic-owned games until a parent or guardian consents to other purchases.
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Gift Cards are redeemable only to your Epic Account Balance, which can only be used at participating Epic Services. By “Epic Services” we mean our websites, stores, games, applications, or other products or services we make available to you, such as Fortnite, Epic Games Store, or any of Epic’s digital storefronts.
For Cabined Accounts, Epic Account Balances may be limited to purchases on Epic-owned games like Fortnite, Rocket League and Fall Guys, and a parent or guardian will need to provide consent to enable other purchases.
Qualifications & exceptions
Cabined Accounts may need parental or guardian consent to purchase beyond Epic-owned games.
qualified by (model-proposed): Separate terms may restrict use of the redeemed balance — After redemption, the account balance may face additional restrictions under the separate Account Balance Terms, whose text is not supplied here.
Account & Service Control · Restriction or exception
Young users may need parental consent for purchases beyond Epic-owned games
Users below 13 or their country’s age of digital consent, whichever is higher, may have a Cabined Account. For these accounts, balance purchases may be limited to Epic-owned games such as Fortnite, Rocket League and Fall Guys. A parent or guardian must consent to enable other purchases; Epic links to Cabined Account information and parental-consent instructions.
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For users under 13 years of age or their country’s age of digital consent, whichever is higher, their Epic Games account may be a “Cabined Account.” For Cabined Accounts, Epic Account Balances may be limited to purchases on Epic-owned games like Fortnite, Rocket League and Fall Guys, and a parent or guardian will need to provide consent to enable other purchases.
Qualifications & exceptions
Applies to Cabined Accounts for users below 13 or the local age of digital consent, whichever is higher.
Epic’s privacy policy governs card purchase and redemption information
Information Epic collects when you buy or redeem a gift card through Epic Services is handled according to its linked privacy policy. This provision does not describe the data collected or its detailed handling; the policy text is not supplied here.
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Any information we collect when you purchase or redeem a Gift Card through the Epic Services will be handled according to our privacy policy available at https://www.epicgames.com/privacypolicy.
Qualifications & exceptions
Covers information collected when buying or redeeming through Epic Services.
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The linked privacy policy’s data categories and handling rules are not supplied.
Charges & Financial Obligations · Company commitment
Non-promotional card balances do not expire; gift cards have no fees
Non-promotional gift card balances do not expire. The terms also say there are no fees associated with the gift card. Promotional cards are separately allowed to expire and may have additional promotion or offer terms, so the no-expiry promise does not cover them.
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Non-promotional Gift Card balances do not expire, and there are no fees associated with the Gift Card.
Any promotional Gift Card that we provide to you may expire and may be subject to additional terms and conditions associated with the promotion or offer.
Cross-references
contrast (model-proposed): Promotional gift cards may expire and carry extra terms — The non-expiry promise covers non-promotional balances; Epic-provided promotional cards may expire. These different scopes explain the contrast without treating it as a contradiction.
Charges & Financial Obligations · Restriction or exception
Promotional gift cards may expire and carry extra terms
A promotional gift card Epic gives you may expire and may be subject to additional terms associated with that promotion or offer. The source does not specify a promotional expiry date or provide individual offer terms.
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Any promotional Gift Card that we provide to you may expire and may be subject to additional terms and conditions associated with the promotion or offer.
Qualifications & exceptions
Applies to promotional cards Epic provides.
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The expiry date and extra conditions of any particular promotion are not supplied.
Cross-references
contrast (model-proposed): Non-promotional card balances do not expire; gift cards have no fees — The non-expiry promise covers non-promotional balances; Epic-provided promotional cards may expire. These different scopes explain the contrast without treating it as a contradiction.
Charges & Financial Obligations · Restriction or exception
A card redeems once, in full, into a non-transferable balance
You can redeem a gift card only once and for its full amount. The entire amount is then associated with your Epic Account Balance and is non-transferable.
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A Gift Card can only be redeemed once for its full amount. When you redeem a Gift Card, the full amount will be associated with your Epic Account Balance and will be non-transferable.
Account & Service Control · Procedure
Contact Epic customer service if a card will not redeem
If you cannot redeem a gift card, the terms direct you to Epic customer service at epicgames.com/help for assistance. This is a support route, not a stated promise of refund or replacement.
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If you are unable to redeem a Gift Card, please contact Epic’s customer service for assistance at https://www.epicgames.com/help.
Qualifications & exceptions
Applies when you are unable to redeem a Gift Card.
Charges & Financial Obligations · Restriction or exception
You bear the risk of card loss after purchase or receipt
Once you purchase or receive a gift card, you bear all risk of loss. Examples include damage, loss, theft, unauthorized use, and loss caused by a computer or hard-drive malfunction during redemption.
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Once you purchase or receive a Gift Card, you bear all risk of loss, including if the Gift Card is damaged, lost, stolen, or used without authorization, or any loss due to a computer or hard drive malfunction when redeeming the Gift Card.
Charges & Financial Obligations · Restriction or exception
Gift cards generally cannot be cashed out, refunded, returned, exchanged or resold
Gift card amounts cannot be redeemed for cash, refunded, returned, exchanged or resold unless the law requires it or these Gift Card Terms permit it. These express exceptions limit the restriction.
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Unless otherwise required by law or permitted by these Gift Card Terms, Gift Card amounts cannot be redeemed for cash, are non-refundable, and cannot be returned, exchanged, or resold.
Qualifications & exceptions
Exceptions apply where required by law or permitted by these Gift Card Terms.
Charges & Financial Obligations · Restriction or exception
Separate terms may restrict use of the redeemed balance
After you redeem a gift card, using the balance may be subject to additional restrictions in the linked Epic Account Balance Terms and Conditions. Those additional restrictions are not reproduced here.
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After you redeem a Gift Card, your use of the balance may be subject to additional restrictions in the Epic Account Balance Terms and Conditions at https://www.epicgames.com/account-balance-terms.
Qualifications & exceptions
Applies after card redemption.
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The separate balance restrictions are not supplied.
Account & Service Control · Restriction or exception
Termination of your balance or account prevents card redemption
If your Epic Account Balance, Epic Games account, or both have been terminated, you cannot redeem any gift card. You are not entitled to a refund except where applicable law requires one.
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If your Epic Account Balance and/or your Epic Games account has been terminated, you will be unable to redeem any Gift Card, and you will not be entitled to any refund except as required by applicable law.
Qualifications & exceptions
A refund remains available if required by applicable law.
Epic can change gift cards and terms, with notice for specified changes
Epic may update gift card availability, features or terms from time to time. It promises notice for changes that materially restrict or limit your ability to redeem a card, or change the “Change in Terms” section itself. Notice can arrive through your account or other reasonable electronic means, including a notice on the gift-card-terms webpage; the clause does not promise individual email notice or a particular advance-notice period.
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Epic may make updates to the availability or features of Gift Cards or these Gift Card Terms from time to time. Epic will notify you if Epic makes a change that materially restricts or limits your ability to redeem the Gift Cards, or if Epic makes a change to this "Change in Terms" section.
Change in Terms
If we notify you, including about changes in these Gift Card Terms, we will notify you either through your Epic Games account or through other reasonable electronic means, including by notice posted at https://www.epicgames.com/giftcardterms.
Qualifications & exceptions
Notice is promised for material redemption restrictions and changes to the Change in Terms section.
Account & Service Control · Restriction or exception
You must not use gift cards unlawfully, deceptively, unfairly or harmfully
You agree not to use your gift card in a manner that is unlawful, misleading, deceptive, unfair, or otherwise harmful to Epic or another user of Epic Services. Epic Services cover Epic websites, stores, games, applications and other products or services it makes available, including Fortnite and the Epic Games Store.
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You agree not to use your Gift Card in any manner that is unlawful, misleading, deceptive, unfair, or otherwise harmful to Epic, or another user of Epic Services.
By “Epic Services” we mean our websites, stores, games, applications, or other products or services we make available to you, such as Fortnite, Epic Games Store, or any of Epic’s digital storefronts.
Qualifications & exceptions
The harm restriction protects Epic and other users of Epic Services.
Legal Rights & Agreement Rules · Restriction or exception
Gift card use must comply with applicable laws and trade restrictions
You must use gift cards in compliance with applicable laws, including sanctions, export and re-export restrictions, and regulations of the US Department of Commerce and other applicable US and foreign authorities. The clause does not supply the detailed rules of those laws.
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You will use Gift Cards in compliance with all applicable laws, including all sanctions, export and re-export restrictions, and regulations of the U.S. Department of Commerce and other agencies and authorities of the United States and other countries that may apply.
Qualifications & exceptions
Only laws, restrictions and regulations applicable to the use are covered.
Suspected abuse or fraud can lead Epic to block or cancel cards
If Epic suspects abuse or fraud connected with gift cards, it reserves the right to use all remedies or countermeasures available under applicable law. These include blocking card use, invalidating all transactions, or voiding or cancelling a card. The trigger is suspicion, not a stated requirement for a proven fraud finding.
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We reserve the right to use all remedies or countermeasures available under applicable law if we suspect any abuse or fraud in connection with Gift Cards, including blocking the use of a Gift Card, invalidating all transactions, or voiding or cancelling a Gift Card.
Qualifications & exceptions
Measures must be available under applicable law.
The suspicion must concern abuse or fraud connected with Gift Cards.
Legal Rights & Agreement Rules · Restriction or exception
The Epic TOS supplies further rules for gift card disputes
Disputes or claims arising from or relating to a gift card are subject to the Epic TOS provisions on governing law, warranty disclaimers, liability limitations and other matters. Its arbitration and class-action waiver applies to residents outside the EU, not EU residents. You agree to these incorporated provisions by entering the Gift Card Terms or purchasing, accepting or redeeming a card. The linked Epic TOS text is not supplied here, so the governing law and detailed disclaimer terms cannot be identified from this document alone.
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Any dispute or claim arising from or relating to a Gift Card is subject to the provisions relating to binding arbitration and class action waiver (if you reside in the United States or elsewhere in the world except the European Union), governing law, disclaimer of warranties and limitation of liability and all other provisions in the Epic TOS. You agree to those provisions by entering into these Gift Card Terms or when you purchase, accept, or redeem a Gift Card.
THE ARBITRATION AND CLASS-ACTION WAIVER PROVISION DOES NOT APPLY TO YOU IF YOU LIVE IN THE EUROPEAN UNION.
Qualifications & exceptions
Arbitration and class-action waiver do not apply to EU residents.
Assent occurs on entering the terms or buying, accepting or redeeming a card.
Not stated here
The governing law, detailed disclaimers and further dispute provisions in the linked Epic TOS are not supplied.
Legal Rights & Agreement Rules · Restriction or exception
Epic limits gift card damages to the amount you paid, subject to law
To the maximum extent applicable law permits, Epic’s total liability for damages arising from your use or inability to use a gift card cannot exceed the total amount you paid for it. This cap does not limit the separate Epic TOS disclaimers and liability limits, and is stated to apply even if remedies fail of their essential purpose, subject to law. Non-excludable statutory warranty and liability rights remain unaffected, so local law may prevent full application. Epic here is Epic Games, Inc. for US residents, or Epic Games Commerce GmbH together with its affiliates for others.
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To the maximum extent permitted by applicable law, and without limiting the disclaimers and limitation of liability in the Epic TOS, in no event will our total liability to you for all damages arising out of or related to your use or inability to use a Gift Card exceed the total amount you paid for the Gift Card. These limitations will apply to you even if the remedies fail of their essential purpose, subject to applicable law. Nothing in these Gift Card Terms will affect any statutory rights that do not allow the exclusion of certain warranties or the limitation of liability, so some of these exclusions and limitations may not fully apply to you if your local laws do not allow it.
In these Gift Card Terms, “we”, “our”, “us” or “Epic” means: (a) if you reside in the United States, Epic Games, Inc. (address: Box 254, 2474 Walnut Street, Cary, North Carolina, 27518, U.S.A.), or (b) if you reside outside of the United States, Epic Games Commerce GmbH (address: Platz 10, 6039 Root D4, Switzerland) together with its affiliates.
Qualifications & exceptions
Covers damages arising from use or inability to use a Gift Card.
Non-excludable statutory warranty and liability rights are preserved.
Subject to law, the limitations apply even if remedies fail of their essential purpose.
Not stated here
The linked Epic TOS disclaimers and liability limits are not supplied.
Legal Rights & Agreement Rules · User right or choice
Non-excludable statutory warranty and liability rights remain protected
These Gift Card Terms do not affect statutory rights that prohibit excluding certain warranties or limiting liability. Depending on local law, some exclusions and limitations may not fully apply to you; the source does not identify the rights available in a particular jurisdiction.
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Nothing in these Gift Card Terms will affect any statutory rights that do not allow the exclusion of certain warranties or the limitation of liability, so some of these exclusions and limitations may not fully apply to you if your local laws do not allow it.
Qualifications & exceptions
The extent of protection depends on applicable local law.
Epic may deliver notices electronically, including by webpage posting
When Epic notifies you, including about changes to the Gift Card Terms, it may do so through your Epic Games account or other reasonable electronic means, including posting on its gift-card-terms webpage. This is not a promise of an individual message for every notice.
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If we notify you, including about changes in these Gift Card Terms, we will notify you either through your Epic Games account or through other reasonable electronic means, including by notice posted at https://www.epicgames.com/giftcardterms.
Qualifications & exceptions
Applies when Epic gives notice, including notice of term changes.