The notice directs privacy requests to its contact instructions
To make a request about your information, Epic directs you to the contact instructions at the bottom of this page or to Section 12 of its separate full Privacy Policy. This page supplies privacy@support.epicgames.com for questions and a Parent or Guardian Request for questions sent by a parent or guardian. It does not set out the separate policy’s request procedures.
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You can also email us at privacy@support.epicgames.com if you have questions.
To send us a request, follow the instructions at the bottom of this page or see the full Epic Games Privacy Policy at Section 12 (How Can You Contact Us?) for our contact info.
Qualifications & exceptions
The Parent or Guardian Request is described as a route for questions from a parent or guardian.
Not stated here
The linked full Privacy Policy text, including Section 12, is not supplied; its additional procedures cannot be determined here.
This notice explains privacy for young Epic players
Epic describes information collection and use across its games, websites and other online services. It identifies itself as the maker of games including Fortnite, Fall Guys and Rocket League, game-building tools and the Epic Games Store. This page is a summary dated November 28, 2025; it directs you to read the full Privacy Policy with a parent or guardian. The linked policy is not supplied here.
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Last Updated: November 28, 2025
We also make cool tools that help people build their own video games, and we run the Epic Games Store.
This page talks about what info we collect, why we collect it, and how we use it for the games you’re playing, the websites you look at, and any other online services you use from Epic Games.
If you want all the details, ask your parent/guardian to help you read the full Epic Games Privacy Policy.
Not stated here
The linked Privacy Policy text is not supplied here; this card cannot describe its additional provisions.
Data Access & Collection · Company practice
What Epic collects depends on your use
Epic says the kinds of information it collects vary with the games, websites or online services you use and how you use them. Its examples include information you provide, automatic collection and information from console companies.
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Supporting quotations
We collect different kinds of info depending on the games, websites, or online services you use and how you use them.
Data Access & Collection · Company practice
Epic receives information you provide
Epic receives information when you sign up for an account, contact Player Support or send a voice or text chat report in its games. Email and birthday are examples of information added during account sign-up.
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We get your info when you share it with us, like when you:
sign up for an Epic account (like adding your email and birthday),
contact Player Support, and
send a voice or text chat report while playing our games.
Data Access & Collection · Company practice
Epic automatically collects device, game and rule-enforcement information
Epic uses tools to collect information automatically, including your device type, which Epic games you play and information that helps catch rule-breaking players. The notice gives examples rather than a complete inventory of collected data.
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We automatically collect some of your info using special tools, like:
what device you use (phone, console, or computer),
which of our games you play, and
info that helps us catch players breaking our rules.
Not stated here
The community rules text is not supplied here; this card cannot specify all prohibited conduct or the technical indicators collected to detect it.
Data Access & Collection · Company practice
Console companies sometimes provide information to Epic
When you play Epic games on gaming consoles, Epic sometimes receives your information from companies such as PlayStation, Microsoft Xbox or Nintendo Switch.
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Sometimes we get your info from other companies, like PlayStation®, Microsoft Xbox, or Nintendo Switch when you play our games using those gaming consoles.
Qualifications & exceptions
Applies when you play Epic games using those consoles.
Use & Processing · Company practice
Epic uses information to run and improve its services
Epic uses your information to make its games, websites and online services work and to improve them, including making them more fun.
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We use your info to:
make our games, websites, and online services work,
improve our games, websites, and online services, and make everything more fun,
Use & Processing · Company practice
Personalization and Epic news depend on age or permission
Epic uses information to personalize your experience or tell you about events, news or other Epic games you might like if you are old enough or have permission. Accounts for people under 18 start with high privacy settings, including limits on or disabling personalized recommendations; some features require parental permission.
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personalize your experience or let you hear about events, news, or other Epic games you might like (if you’re old enough or have permission), and
If you’re under 18, your Epic account starts with high privacy settings. That means:
features like chat, profiles, and personalized recommendations are limited or turned off, and
Some features need permission from your parent/guardian first.
Qualifications & exceptions
Under-18 accounts start with personalized recommendations limited or off.
Not stated here
This notice does not state the specific age threshold for personalization or Epic news.
Cross-references
qualified by (model-proposed): Under-18 accounts start with high privacy settings — The under-18 default limits or disables personalized recommendations, narrowing the personalization practice described for players old enough or with permission.
Epic uses information to detect cheating and protect people
Epic uses information to help spot cheating and protect people. The voice-reporting example explains how an in-game report can allow Epic to review a chat incident.
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help spot things like cheating and help protect people.
Security & Safeguards · Company practice
Fortnite voice reporting is always on for players under 18
In Fortnite, voice reporting is always on if you are under 18. If you are using chat and someone breaks the rules, you can send an in-game report so Epic can review your voice chat to investigate. This describes reporting and review of an incident; it does not say Epic continuously listens to every conversation.
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Example: In Fortnite, if you’re under 18, voice reporting is always on.
That means if you’re using chat and someone breaks our rules (like if you see bullies or toxic players), you can send us a report in game so we can review your voice chat to check out what happened.
Qualifications & exceptions
The described review follows a report about rule-breaking during chat.
Not stated here
The linked community rules and voice-reporting guidance are not supplied here; their additional rules and technical details are unknown.
Sharing & Disclosure · Company practice
Epic may share information with its group and service providers
Epic may share information, such as your user ID or IP address, with other Epic companies and companies that work for it to help run its games, websites and other online services.
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We might share your info with:
other Epic companies and companies that work for us to help us run our games, websites, and other online services (like your user ID or IP address),
Qualifications & exceptions
The stated purpose is helping run Epic games, websites and online services.
Sharing & Disclosure · Company practice
Playing on a console can involve sharing with its company
Epic may share your information with console companies such as PlayStation, Microsoft Xbox or Nintendo Switch if you play Epic games on their consoles.
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We might share your info with:
game console companies like PlayStation®, Microsoft Xbox, or Nintendo Switch if you play our games on those consoles,
Sharing & Disclosure · Company practice
Downloading a Store game can involve sharing with its creator
Epic may share your information with game creators if you download their game from the Epic Games Store, so you can play it.
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We might share your info with:
game creators if you download their game from the Epic Games Store so you can play it,
Qualifications & exceptions
Sharing is described as enabling you to play the downloaded game.
Linking & Identification · Company practice
Linking accounts can involve sharing with platforms or stores
Epic may share your information with online platforms or stores if you choose to link your Epic account with theirs. Linking is subject to being old enough or having permission.
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We might share your info with:
online platforms or stores if you choose to link your Epic account with theirs (if you’re old enough or have permission), and
Qualifications & exceptions
You must be old enough or have permission.
Sharing & Disclosure · Company practice
Epic may share information with law enforcement for safety
Epic may share your information with police or other law enforcement to help keep you and other people, including its workers and players, safe. This notice does not describe a warrant or other legal-process requirement for that sharing.
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We might share your info with:
the police or other law enforcement to help keep you and other people like our workers and players safe.
Qualifications & exceptions
The stated purpose is protecting people.
Account & Service Control · User right or choice
You can request corrections, a copy of your information or account deletion
You can ask Epic to fix or change your information, provide a copy of it, or delete your account. Depending on your age, a parent or guardian can also make these requests for you. The notice tells you to follow the contact instructions at the bottom of the page or consult Section 12 of the separate full Privacy Policy for contact information; it does not promise an unconditional deletion of all data or specify response deadlines.
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You can ask us:
to fix or change your info,
for a copy of your info, and
to delete your account.
Your parent/guardian can also do these things for you (depending on your age).
To send us a request, follow the instructions at the bottom of this page or see the full Epic Games Privacy Policy at Section 12 (How Can You Contact Us?) for our contact info.
Qualifications & exceptions
A parent or guardian may act for you depending on your age.
Not stated here
The linked full Privacy Policy, including its Section 12, is not supplied here; this notice supplies its own contact options.
Cross-references
referred to by (model-proposed): The notice directs privacy requests to its contact instructions — The instruction for sending requests points players exercising the listed information choices to the notice’s contact routes or the external full Privacy Policy.
Account & Service Control · Company practice
Under-18 accounts start with high privacy settings
An Epic account for someone under 18 starts with high privacy settings. Features such as chat, profiles and personalized recommendations are limited or off. Some settings can be changed by the player when older, and some features first require a parent or guardian’s permission.
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If you’re under 18, your Epic account starts with high privacy settings. That means:
features like chat, profiles, and personalized recommendations are limited or turned off, and
some settings can be changed by you when you’re older.
Some features need permission from your parent/guardian first.
Qualifications & exceptions
Some settings become changeable when you are older; some features require parental permission.
Not stated here
The notice does not map each feature to an age threshold or specific default.
Cross-references
qualifies (model-proposed): Personalization and Epic news depend on age or permission — The under-18 default limits or disables personalized recommendations, narrowing the personalization practice described for players old enough or with permission.
Parents and guardians can set parental controls through the Account Portal
Some features need a parent or guardian’s permission first. A parent or guardian can set up Parental Controls through Epic’s linked Account Portal. The notice does not list each available control.
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Some features need permission from your parent/guardian first. Your parent/guardian can set up Parental Controls using our Account Portal.
Epic advises keeping identifying and private information out of social play
Epic presents safety tips: choose a display name that is not your real name if you can choose one; do not share your real name, phone number, address or other private information; and avoid sharing personal information in chat, even with online friends. It also says you can control social features in settings. These are framed as safety guidance.
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To help you have the best experience, here are some tips on how to stay safe online:
If you can pick a display name, pick a fun one and don’t use your real name.
Never share things like your real name, phone number, address, or anything private with others.
Be careful in chat, don’t share personal stuff even with friends you meet online. You can control social features in your settings.
Security & Safeguards · Context
Use a secret, strong password and report suspected account intrusion
Epic advises choosing a strong password that others cannot guess, keeping it secret and telling Epic right away if you think someone has accessed your account.
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Use a strong password that no one can guess and keep it secret.
If you think someone got into your account, tell us right away.
Security & Safeguards · Context
Epic links to further online safety guidance
The notice points to Epic’s Safety and Security Center for more online safety tips. The linked center’s contents are not supplied in this notice.
Epic provides support, privacy email and a parent request route
You can visit the Support Center for answers to common questions or email privacy@support.epicgames.com with questions. Parents or guardians can send questions through the linked Parent or Guardian Request. These are the contact options supplied at the bottom of this notice.
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You can visit our Support Center for answers to common questions.
You can also email us at privacy@support.epicgames.com if you have questions.