MyChart Central Terms of Use

Account & Service Control · Restriction or exception

You are responsible for keeping your information accurate

You are responsible for keeping your demographics and contact information accurate when using MyChart Central. The terms say accurate information in MyChart Central also helps your healthcare organizations maintain correct information about you.

Supporting quotations

You are responsible for keeping your demographics and contact information accurate when using MyChart Central.

Keeping your information accurate in MyChart Central helps your healthcare organizations maintain correct information about you as well.

Account & Service Control · Permission or license

Epic can stop or change MyChart Central without notice

Epic may stop providing MyChart Central, or change its features and functionality, at any time and without prior notice to you.

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Epic may stop providing MyChart Central or change MyChart Central features and functionality at any time and without prior notice to you.

Account & Service Control · Permission or license

Epic can end your access and account for any reason it chooses

You agree that Epic may terminate your access to MyChart Central and your account without prior notice, for any reason Epic deems appropriate.

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You agree that Epic may terminate your access to MyChart Central and your account without prior notice to you for any reason that Epic deems appropriate.

Not stated here

• The text does not describe any appeal or what happens to data Epic holds about your account when it terminates it.

Account & Service Control · User right or choice

You can stop using MyChart Central or delete your account

You may stop using MyChart Central at any time. If you want to delete your MyChart Central account and end your agreement to these terms, you can use the “Delete My Account” activity within MyChart Central.

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You may stop using MyChart Central at any time.

If at any time you want to delete your MyChart Central account and terminate your agreement to this TOU, you may do so using the “Delete My Account” activity within MyChart Central.

Not stated here

• This section does not say what Epic does with the data it holds about your MyChart Central account after you delete it; the privacy policies are not supplied.

Account & Service Control · Company practice

Epic may provide some technical support by email

As a MyChart Central account holder, Epic may provide some technical support for questions or concerns about account access and troubleshooting. You can email MyChartCentralSupport@epic.com for troubleshooting.

Supporting quotations

As a MyChart Central account holder, Epic may provide some technical support to you for questions or concerns regarding account access and troubleshooting.

You can reach out to Epic for troubleshooting by emailing MyChartCentralSupport@epic.com.

Qualifications & exceptions

• Support is described as something Epic “may” provide, for account access and troubleshooting.

Not stated here

• No response time, hours or support commitment is stated.