The listed app interactions with your information are limited and depend on healthcare organization settings
This introduces a list of the limited ways the mobile apps interact with a patient's information. The policy says these interactions happen on behalf of the patient's healthcare organizations and depend on which features those organizations turn on for the patient. Because use of the apps also requires an account with a healthcare organization that uses Epic, the policy adds that the patient's use of the apps is also subject to each of those organizations' own privacy policies.
Details
Who
Epic's mobile apps
Why
on behalf of the patient's healthcare organizations
Condition
depending on features the healthcare organizations enable
Supporting quotations
The Limited Ways Our Mobile Apps Interact With Your Information
These are the limited ways our mobile apps interact with your information on behalf of your healthcare organizations, depending on the features your healthcare organizations enable for your use:
Because of this, your use of our mobile apps is also subject to each of your healthcare organizations' privacy policies.
Qualifications & exceptions
Which interactions apply to a given patient depends on the features their healthcare organizations enable.
The interactions are described as being on behalf of the healthcare organizations.
Use of the apps is also subject to each healthcare organization's own privacy policy, so this list is not the only privacy policy that applies.
Not stated here
The healthcare organizations' own privacy policies are not part of this document and are not analyzed here.
Adding a profile photo stores a temporary copy in the app's private storage
When a patient adds a profile photo, they can pick an existing photo or take a new one with the device's camera app. A temporary copy of the chosen photo is kept inside the mobile app in app-private storage on the device. Those temporary files are regularly deleted and are also deleted if the app is uninstalled. If a profile photo is already stored through the healthcare organization, the apps do not interact with it.
Details
Who
Epic's mobile apps
What it does
store a temporary copy of the chosen photo
What it covers
profile photo selected or taken on the patient's device
Condition
patient adds a profile photo
Exception
a profile photo already stored through the healthcare organization is not touched by the apps
When
regularly deleted; deleted on uninstall
Supporting quotations
When you add a profile photo to our mobile apps, you may select an existing photo on your device or take a new photo using the camera app on your device.
a temporary copy of your chosen photo is stored in our mobile app via app-private storage on your device
Temporary files stored in our mobile app’s app-private storage on your device are regularly deleted and are also deleted if you uninstall our mobile app.
If you already have a profile photo stored in your profile through your healthcare organization – our mobile apps do not interact with that photo in any way.
Qualifications & exceptions
Applies when the patient adds a profile photo in the mobile apps.
The temporary copy is stored on the device, in the app's private storage.
The apps do not interact with a profile photo already stored through the healthcare organization.
Not stated here
'Regularly deleted' is not tied to a stated interval.
Some camera apps may save the new photo outside the app; check that app's privacy policy
If a patient takes a new profile photo with the device's camera app, some camera apps may save a copy of that photo in places outside this app's private storage. Epic tells the patient to review the privacy policy of the camera app they use to understand how that app handles photos. That copy is the camera app's, not covered by this policy's description of the app's own temporary copy.
Details
Who
certain camera apps on the patient's device
What it does
may save a copy of the new photo outside the mobile app's app-private storage
Condition
the patient takes a new photo with the device's camera app
Supporting quotations
Certain camera apps may save a copy of your new photo in locations outside of our mobile app's app-private storage; you should review the privacy policy for the camera app you use to understand how that app interacts with your photos.
Qualifications & exceptions
Applies to certain camera apps, not all; the policy does not name them.
The statement is about copies saved by the camera app, outside the mobile app's app-private storage.
Not stated here
Which camera apps do this, and how long their copies are kept, is not stated.
Photos or videos taken with the camera app for messages leave temporary copies in app-private storage
When a patient attaches a photo or video to a message to their healthcare organization, they can choose an existing one from the device or take a new one with the device's camera app. If they take a new one with the camera app, temporary copies are stored on the device in app-private storage. These temporary files are regularly deleted and are also deleted if the apps are uninstalled.
Details
Who
Epic's mobile apps
What it covers
temporary copies of new photos or videos taken with the camera app
Condition
the patient uses the device's camera app to take a new photo or video for a message
When
regularly deleted; deleted on uninstall
Supporting quotations
When you include a photo or video in a message you send to your healthcare organization using our mobile apps, you may select an existing photo or video from your device or take a new photo or video using the camera app on your device.
If you use the camera app on your device to take new photos or videos, temporary copies are stored on your device in app-private storage.
These temporary files are regularly deleted and are also deleted if you uninstall our mobile apps.
Qualifications & exceptions
The temporary-copy statement is written for photos and videos taken with the device's camera app; the passage does not say what is stored when an existing photo or video is selected.
Storage is on the patient's device, in app-private storage.
Not stated here
'Regularly deleted' is not tied to a stated interval.
The passage does not say how the camera app's own copies are handled.
Cross-references
contrast (model-proposed): Android disclosure: microphone only for voice navigation and camera roll only for a profile image — The Android disclosure says the apps interact with the camera roll only when a profile image is added, while the earlier list lets patients select an existing photo or video from the device for a message. The policy does not say whether selecting an existing item for a message counts as camera roll interaction.
Android disclosure: the apps only provide a technical mechanism for telehealth appointments
Where a healthcare organization allows telehealth appointments through the apps, Epic says the apps only provide the technical mechanism for the appointment and do not interact with any health information exchanged during it.
Details
Who
Epic's mobile apps
What it does
provide a technical mechanism only; do not interact with health information exchanged
Condition
the healthcare organization allows telehealth appointments through the apps
Supporting quotations
Your healthcare organization may allow you to use our mobile apps to conduct telehealth appointments with your healthcare providers.
Our mobile apps only provide a technical mechanism for those appointments to occur.
Our mobile apps do not interact with any health information about you exchanged during any telehealth appointments.
Qualifications & exceptions
Applies where the healthcare organization allows telehealth through the apps.
The statement is about what the mobile apps do, not about the healthcare organization or provider.
Not stated here
The passage does not say what the healthcare organization or provider does with the appointment.