Parent Consent Management provides app-specific permissions through a Parent Portal
Partners use Parent Consent Management to obtain permission to process a child’s information in their Apps. Parents can manage what the child can share for each Partner App through their designated Parent Portal. KWS is responsible for personal information used for this consent-management service.
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service enables our Partners to obtain your permission for the Partner’s processing of your child’s personal information in their Apps. It also enables you to manage the personal information your child can share online for each Partner App via your designated Parent Portal.
We are responsible for how your personal information is used for Parent Consent Management services.
Account & Service Control · User right or choice
Parents may have review, access, deletion and collection-refusal rights
For information KWS collects directly from a child, the parent’s rights may include reviewing, accessing or deleting it and refusing further collection from that child at any time. The statement frames these as rights that may apply, rather than an unconditional promise of every remedy in every situation.
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As a parent, you have certain rights over how we handle the personal information collected directly from your child. This may include a right for you to review, access, or delete the personal information that has been collected by us from that child, and to refuse at any time to permit the collection from that child of such personal information.
Qualifications & exceptions
Applies to information collected directly from the child; the policy says the listed rights may apply.
Access, deletion and correction rights have location and legal limits
Available rights vary with location and applicable law. KWS lists access to and a copy of personal information, including collected and disclosed categories; deletion in certain cases with valid grounds and subject to law; and correction of inaccurate information, potentially after verifying the new data’s accuracy.
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We provide you with rights and choices about the personal information we collect and hold about you. The specific choices available to you may vary depending on your location and applicable law.
Right of access: You have a right to request access to your personal information and to be provided with a copy of your personal information, including the categories of your personal information we collect and disclose.
Right of deletion: You have the right, in certain cases, to request that we delete your information, provided there are valid grounds for doing so and subject to applicable law.
Right of correction: You have the right to request that we correct inaccurate information about you, though we may need to verify the accuracy of the new data you provide to us.
Qualifications & exceptions
Specific choices vary by location and applicable law.
Deletion requires valid grounds and applies only in certain cases.
Transfer and temporary restriction rights are conditional
Depending on applicable rights, you may receive certain information in a structured, commonly used, machine-readable format and transmit it to a third party. You may temporarily restrict processing in certain cases with valid grounds. The policy does not promise portability of every item or restriction in every situation.
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Right to transfer: You may have the right to receive certain of your information in a structured, commonly used and machine-readable format and to transmit such information to a third party.
Right to restrict processing: You have the right, in certain cases, to temporarily restrict the processing of your information by us, provided there are valid grounds for doing so.
The specific choices available to you may vary depending on your location and applicable law.
Qualifications & exceptions
Portability concerns certain information; temporary restriction requires valid grounds in qualifying cases.
Withdrawing a child’s consent may remove access to apps or services
Parents or guardians may have rights to review, access or delete information KWS collected from the child as controller and to refuse collection at any time. If consent is withdrawn, the child may lose access to certain apps, games or digital services. KWS says it will tell you at withdrawal if that is the case.
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Rights relating to your child’s personal information: As a parent/guardian, you have certain rights over how we handle the personal information of your child. This may include a right for you to review, access, or delete the personal information that has been collected by us (in our capacity as a controller) from that child, and to refuse at any time to permit the collection from that child of such personal information. If you withdraw your consent, your child may lose access to certain apps, games or other digital services. We will advise you if this is the case at the time you withdraw your consent.
Qualifications & exceptions
The rights concern information KWS collected from the child in its controller capacity and are described as rights that may apply.
Rights requests can be emailed and may require identity verification
If the Account Management FAQs do not let you exercise a right, you can email privacy@kidswebservices.com at any time. KWS may verify identity when warranted for a disclosure, such as by login or additional information, to avoid unauthorised disclosure. Requests are usually free, but KWS may charge where law allows, for example for manifestly unfounded or excessive requests. US and Australian residents are also directed to the location-specific rules.
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If you want to exercise any of your rights and are not able to do so by following the instructions in our Account Management FAQs, you can email us at privacy@kidswebservices.com at any time.
Before we process such requests, we may ask you to verify your identity (like by logging-in to your account or providing us with certain information) if warranted for a particular disclosure. This is a security measure to ensure that personal information is not disclosed to any person who has no right to receive it. No payment is usually required to exercise your rights. However, we may request payment where allowed by law (for example, if your request is manifestly unfounded or excessive).
If you are a United States or Australian resident, refer to the Location-specific rules section below for more information on your legal rights.
Qualifications & exceptions
Identity checks depend on what is warranted for the disclosure.
Fees may apply where legally allowed, including for manifestly unfounded or excessive requests.
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The linked Account Management FAQs are not supplied; their additional instructions are not analyzed.
Account & Service Control · Procedure
Age-verification disputes go to the Partner
To contest an age-check result, including an estimated age from face scan, KWS directs you to the Partner. The Partner makes the final decisions about your app, game or service account.
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Please note that we provide age verification services for our Partners (i.e. operators of apps, games and other digital services). To dispute an age verification outcome (including an estimated age if you used face scan as your verification method), please contact the Partner directly. They make all final decisions relating to your app, game or service account.
Account & Service Control · User right or choice
California residents have access and correction rights, with response limits
California residents may know and access collected information, including categories, sources, collection purposes, disclosed-to third-party categories and specific pieces, and correct it. KWS may limit responses where necessary for legal claims, compliance with laws or obligations, or law-enforcement cooperation.
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If you are a California resident, you have the right to:
know and access what personal information we collect about you, including the categories of personal information collected and sources, the business or commercial purposes for collection, the categories of third parties with whom we disclose personal information, and the specific pieces of personal information collected;
correct your personal information; and
We may also limit how we respond to your requests, including when necessary to handle legal claims, comply with applicable laws or legal obligations, or cooperate with law enforcement.
Qualifications & exceptions
California residents only.
Legal claims, compliance needs or law-enforcement cooperation can limit responses.
Other state-law rights apply according to the law in force where you live
The policy identifies Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah and Virginia as having comprehensive laws in effect at the policy date, and notes other states may enact laws later. Terms take the meanings of the applicable state law. For residents of states with a comprehensive law in effect, it lists knowing whether personal data is processed and accessing a copy, with further rights and limits in the following text. This reports the dated policy, not an independent check of current legislation.
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Other US state residents
Certain US states, including Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia have each enacted a comprehensive privacy law, which are in effect as of the date of this Privacy Policy. Other states may enact comprehensive privacy laws in the future. These laws provide residents of those states with certain rights to their personal data. Terms used in this subsection are defined by the applicable privacy law in force in your state of residence. Generally, however, they provide residents with the rights set forth below.
If you are a resident of a state with a comprehensive privacy law in effect, you have the right to:
know whether we are processing your personal data;
access and obtain a copy of your personal data;
Qualifications & exceptions
Depends on a comprehensive privacy law being in effect in the resident's state; terms follow that state law.
Other state-law correction and deletion rights have exceptions
In the other-US-state subsection, residents of states with a comprehensive privacy law in effect can request deletion and correction, except that the correction right excludes Utah and Iowa. Legal obligations and operational needs can limit responses to rights requests, including access: providing services or contracts, development research, technical fixes, expected internal operations, preventing or responding to security incidents and fraud, legal claims, compliance and law-enforcement cooperation.
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correct your personal data (except for residents of Utah and Iowa); and
deletion of your personal data.
Certain legal obligations and operational needs may limit how we respond to your requests. These exceptions may include:
providing KWS or performing our contracts;
conducting research to develop or improve KWS;
identifying and fixing technical issues;
performing other internal operations consistent with user expectations;
preventing or responding to security incidents, fraud, identity theft, or other illegal or harmful activities;
handling legal claims;
complying with applicable laws or legal obligations; or
cooperating with law enforcement.
access and obtain a copy of your personal data;
Qualifications & exceptions
Correction excludes Utah and Iowa under this policy's other-state list.
Listed legal and operational needs may limit responses.
Verifiable rights requests and appeals use the Contact Us channels
The US rights procedure requires a request from you, or an authorised representative for a California resident, with enough information to verify identity and understand it. A California agent must provide the resident’s signed written permission, and the resident may need direct identity verification. KWS may deny requests if identity or authority cannot be verified. Appeals use the same Contact Us methods. KWS says it will not discriminate for exercising privacy rights under applicable law.
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To exercise your privacy rights, use one of the methods listed in the Contact us section below. Only you (or an authorized representative on behalf of a California resident) may submit a verifiable request, which must include enough information for us to confirm your identity and understand the request. Authorized agents of California residents must include written permission signed by the resident, who may also need to verify their identity directly. Requests may be denied if we cannot verify your identity or authority. Appeals can be submitted using the same contact methods listed in the Contact us section below.
We will not discriminate against you for exercising any of your privacy rights under applicable law.
Qualifications & exceptions
The stated representative route is for California residents.
Unverified identity or authority can lead to denial.
KWS’s Data Protection Officer accepts privacy questions and assistance requests
For questions about privacy practices, information or assistance, the policy gives privacy@kidswebservices.com and the postal address: Attn: Data Protection Officer, Kids Web Services Ltd, C/O Shepherd And Wedderburn LLP, 1-6 Lombard Street, London, England, EC3V 9AA, United Kingdom. US users can also call (919) 447-4560.
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If you have any questions regarding our privacy practices, need information or require assistance, please contact us at:
Attn: Data Protection Officer
Kids Web Services Ltd, C/O Shepherd And Wedderburn LLP, 1-6 Lombard Street, London, England, EC3V 9AA, United Kingdom
privacy@kidswebservices.com
If you are located in the US, you can also call us on: (919) 447-4560.
Account & Service Control · Procedure
EEA and Brazil users have named regional privacy contacts
Users inside the EEA can alternatively contact Attn: KWS GDPR Representative, Mishcon de Reya Representative Services (Europe) Limited, 2nd Floor, 1-2 Victoria Buildings, Haddington Road, Dublin 4, D04 XN32, Ireland, at representative@mishcon.com. For users in Brazil, the policy names Data Protection Officer Henrique Fabretti of Opice Blum, Bruno Advogados Associados and gives privacy@kidswebservices.com.
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If you are located inside the European Economic Area (EEA), you can alternatively contact our representative in the EEA at:
Attn: KWS GDPR Representative
Mishcon de Reya Representative Services (Europe) Limited, 2nd Floor, 1-2 Victoria Buildings, Haddington Road, Dublin 4, D04 XN32, Ireland
representative@mishcon.com
If you are located in Brazil, you can contact our Data Protection Officer in Brazil: Henrique Fabretti of Opice Blum, Bruno Advogados Associados
privacy@kidswebservices.com
Qualifications & exceptions
The alternative EEA contact applies to users located inside the EEA; the Brazilian contact applies to users located in Brazil.
Account & Service Control · User right or choice
You can opt out of AgeGraph
You can always choose removal from AgeGraph by emailing privacy@kidswebservices.com or using the opt-out link in the successful-verification confirmation email.
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You can, however, always choose to be removed from AgeGraph by emailing privacy@kidswebservices.com or using the opt-out link in the email we send you confirming that you have successfully verified.