Account & Service Control · Restriction or exception
Community Rules apply across Epic’s ecosystem
These standards apply to all users of Epic’s games, services and environments. The listed examples are not exhaustive: conduct is not necessarily acceptable just because it is not specifically mentioned.
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Our Community Rules apply to all users of Epic’s games, services, and environments. These standards are a guide on how you should interact when inside the Epic Games ecosystem. We included some specific examples below, but just because something isn’t specifically called out below doesn’t mean it’s OK.
Qualifications & exceptions
The examples do not exhaust the prohibited conduct.
Violating these rules can result in action against your account, up to a permanent ban. Epic chooses the action case by case using severity, repeat offending and other factors; options include warnings and loss of social features such as voice chat or adding friends. A violation does not automatically mean a permanent ban.
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If you violate these rules, however, it can result in action against your account all the way up to a permanent ban.
The type of action we’ll take for a particular violation of these rules is determined on a case-by-case basis. We’ll look at severity, whether you’re a repeat offender, and other factors. Action taken can be anything from a warning for less severe offenses, a loss of access to social features such as voice chat and adding friends, or all the way up to a permanent account ban.
Qualifications & exceptions
Action depends on severity, repeat offending and other factors; warnings and social-feature restrictions are also possible.
Account & Service Control · Restriction or exception
Hate and discrimination are prohibited
Epic does not tolerate hate or discrimination. Users must not demean, marginalize, belittle or use hateful language against other users or groups. The inclusive scope names race, ethnicity, color, religion, gender identity, sexual orientation, disability and national origin, as well as other groups.
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Epic does not tolerate any form of hate or discrimination.
The Epic ecosystem welcomes diversity in race, ethnicity, color, religion, gender identity, sexual orientation, disability, national origin, and other groups. Don’t demean, marginalize, use hateful language against, or belittle other users or groups.
Account & Service Control · Restriction or exception
Predatory, threatening and abusive interactions break the rules
When chatting, playing or creating, users must respect others. Interactions that are predatory, threatening, intimidating, demeaning, derogatory, invasive of privacy or abusive violate the rules.
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Respect other people - when chatting, playing or creating. Interacting with others in a way that is predatory, threatening, intimidating, demeaning, derogatory, invasive of privacy, or abusive is against the rules.
Qualifications & exceptions
Applies while chatting, playing or creating.
Account & Service Control · Restriction or exception
Do not impersonate other people
Users must not impersonate anyone, including players, streamers, celebrities, government officials or Epic employees. The source specifically rejects pretending to be someone else to deceive or defraud others.
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Don’t impersonate other players, streamers, celebrities, government officials, Epic employees, or anyone else.
Pretending to be someone else in order to deceive or defraud others is not okay.
Account & Service Control · Restriction or exception
Cheating, griefing, teaming and exploiting bugs are forbidden
Players must play fairly under the game’s rules. Epic prohibits cheating, griefing, teaming and exploiting bugs or glitches, and also prohibits promoting or advertising known cheats, bugs or exploits. If you find an exploit, the rules direct you to report it through the linked Epic help route.
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Play fairly and within the rules of the game. Don’t cheat, grief, team, or exploit bugs and glitches. Don’t promote or advertise known cheats, bugs, or exploits.
Account & Service Control · Restriction or exception
Scams and trading accounts or personal information are prohibited
Users must not take advantage of fellow players through scams or deceptive practices. The listed prohibited practices include seeking account information and buying or selling accounts or personal information.
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Do not take advantage of fellow players. Scams or deceptive practices are prohibited, including seeking account information, and buying or selling accounts or personal information.
Account & Service Control · Company practice
A permanent ban may cost you games, virtual items and account balances
Epic chooses sanctions case by case, taking severity, repeat offending and other factors into account; possible actions range from warnings and social-feature restrictions to permanent bans. If your account is permanently banned, you may lose all rights to games, virtual items, account balances and other items you earned or bought. The source states a possible loss, not an automatic loss in every case.
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The type of action we’ll take for a particular violation of these rules is determined on a case-by-case basis. We’ll look at severity, whether you’re a repeat offender, and other factors. Action taken can be anything from a warning for less severe offenses, a loss of access to social features such as voice chat and adding friends, or all the way up to a permanent account ban.
If your account is permanently banned, you may lose all rights to games, virtual items, account balances, or other items that you may have earned or purchased.
Qualifications & exceptions
Sanctions are chosen case by case using severity, repeat offending and other factors.
Potential loss includes both earned and purchased items.
Cross-references
qualifies (model-proposed): Violations can lead to a permanent account ban — A permanent ban is one possible case-by-case sanction; the consequences provision adds that such a ban may remove rights to earned or purchased games, items and balances.
If you have multiple accounts, Epic may take action against all of them under the consequences provision. It does not promise that action stays limited to one account.
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If you have multiple accounts, we may take action against all of your accounts.
If you encounter a player who does not respect the Community Rules, Content Guidelines and other players, you can use in-game reporting. This page supplies a reporting route but does not specify the outcome of a report.
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If you encounter a player not respecting the Community Rules, Content Guidelines, and other players, you can report them via in-game reporting.
Qualifications & exceptions
Available when you encounter the described conduct.
Not stated here
A particular report’s outcome is not specified here.
The linked Content Guidelines text is not supplied here; its detailed prohibited content cannot be established from this page.
Account & Service Control · User right or choice
You can block someone even if they have not violated the rules
If you meet someone you do not like who is not violating the Community Rules, you can block that person. Rule-breaking is not required for this personal blocking option.
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If you meet someone you don’t like but aren’t violating the Community Rules, you can block the person.
Account & Service Control · User right or choice
Account management has a Parental Control hub
Epic directs people seeking information about moderating their child’s playtime or interactions to the Parental Control hub in account management. This source does not describe the individual settings or guarantee a particular control’s effectiveness.
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If you are curious about Parental Controls and how you can moderate your child’s playtime or interactions within Epic Games, head over to our Parental Control hub within account management.
Not stated here
The individual parental-control features and limits are not supplied here.