Legal Rights & Agreement Rules · Restriction or exception
Get professional advice before acting on KWS information
KWS content is general information, not advice to rely on. The terms require professional or specialist advice before acting or deciding not to act on it, and make you responsible for checking that products, services or information meet your needs.
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Supporting quotations
The content within KWS is provided for general information and use only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content within KWS. It shall be your own responsibility to ensure that any products, services or information available through KWS meet your specific requirements.
Legal Rights & Agreement Rules · Restriction or exception
KWS disclaims guarantees and liability for inaccurate information
KWS and third parties give no guarantee of the accuracy, timeliness, performance, completeness or suitability of information and materials. The terms put reliance at your risk and exclude liability for inaccuracies or errors as far as law permits. Statutory consumer rights and liability that cannot lawfully be excluded remain protected.
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Supporting quotations
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered within KWS for any particular purpose. You acknowledge that the information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on or made available through KWS is entirely at your own risk, for which we shall not be liable.
Nothing in these Terms will affect the statutory rights that you may have as a consumer of KWS and we do not exclude or limit in any way our liability to you where it would be unlawful to do so.
Qualifications & exceptions
Limited by applicable law and preserved statutory consumer rights.
You must configure your systems and should use antivirus protection
KWS does not guarantee security or freedom from bugs or viruses. You are responsible for configuring your technology, programs and platform for access, and the terms recommend using your own virus protection software. The general preservation of statutory consumer rights still applies.
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Supporting quotations
We do not guarantee that KWS will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access KWS. You should use your own virus protection software.
Nothing in these Terms will affect the statutory rights that you may have as a consumer of KWS and we do not exclude or limit in any way our liability to you where it would be unlawful to do so.
Qualifications & exceptions
The disclaimer does not override statutory consumer rights.
Malware, unauthorized access and denial-of-service attacks are prohibited
You must not knowingly introduce malicious or technologically harmful material, attempt unauthorized access to KWS or its connected infrastructure, or attack it using denial-of-service or distributed denial-of-service methods. The terms characterize a breach as an offense under the Computer Misuse Act 1990; this card reports that statement without determining criminal liability.
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You must not misuse KWS by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to KWS, the server on which KWS is stored or any server, computer or database connected to KWS. You must not attack KWS via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990.
Qualifications & exceptions
The malware prohibition refers to knowing introduction of harmful material.
KWS will report security misuse and immediately end access
For a breach of the malware, unauthorized-access and attack prohibition, KWS says it will notify law enforcement and cooperate by disclosing your identity. Your right to use KWS ends immediately on such a breach.
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Supporting quotations
We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use KWS will cease immediately.
Qualifications & exceptions
Triggered by a breach of the preceding security-misuse prohibition.
Legal Rights & Agreement Rules · Restriction or exception
You must defend and cover claims arising from your content or terms violations
To the extent applicable law permits, you agree to defend, indemnify and hold harmless KWS, affiliates, licensors and their listed personnel and suppliers against claims, damages, losses, costs and fees, including reasonable attorneys’ fees, resulting from your content or breach of the terms. This is not stated as an obligation to cover every loss unrelated to your content or breach.
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Supporting quotations
You agree to defend, indemnify, and hold harmless Kids Web Services Ltd, its affiliates, and licensors, and their respective officers, directors, employees, contractors, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) resulting from your Content or violation of these Terms.
This section only applies to the extent permitted by applicable law.
Qualifications & exceptions
Only to the extent permitted by applicable law.
Claims must result from your content or a violation of these terms.
Legal Rights & Agreement Rules · Restriction or exception
An alternative liability obligation applies where indemnification is legally prohibited
If law prohibits you from entering the indemnity obligation, the terms instead say you assume liability, to the extent law permits, for the claims and expenses that obligation covers, including legal costs and expert-witness fees. Its scope remains claims resulting from your content or terms violations.
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Supporting quotations
If you are prohibited by law from entering into the indemnification obligation below, then you assume, to the extent permitted by law, all liability for all claims, demands, actions, losses, liabilities, and expenses (including legal fees, costs and expert witnesses’ fees) that are the stated subject matter of the indemnification obligation below.
resulting from your Content or violation of these Terms.
Qualifications & exceptions
Only where indemnification is legally prohibited and only as far as law permits.
Legal Rights & Agreement Rules · User right or choice
Statutory consumer rights and legally protected liability are preserved
The terms do not affect statutory consumer rights or exclude liability where that would be unlawful. Express examples include death or personal injury caused by KWS’s or its personnel’s negligence, and fraud or fraudulent misrepresentation. Local laws may also prevent some warranty exclusions or liability limits, which then apply only as far as those laws permit.
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Supporting quotations
Nothing in these Terms will affect the statutory rights that you may have as a consumer of KWS and we do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
Some countries, states, provinces or other jurisdictions do not allow the exclusion of certain warranties or the limitation of liability as stated in this section, so the below terms may not fully apply to you. Instead, in such jurisdictions, the exclusions and limitations below shall apply only to the extent permitted by the laws of such jurisdictions.
Cross-references
exception to (model-proposed): KWS caps its aggregate liability under the terms at £100 where lawful — The £100 aggregate cap does not override statutory consumer rights or liability that cannot lawfully be limited, and local legal restrictions may prevent its full application.
exception to (model-proposed): KWS excludes listed business losses and indirect damages — Exclusions of business losses and indirect damages remain subject to preserved consumer rights and liability that cannot lawfully be excluded.
Legal Rights & Agreement Rules · Restriction or exception
KWS supplies its services as is and disclaims warranties
KWS, including the Parent Portal and associated content, software and services, is offered as is and as available at your sole risk. KWS disclaims express and implied warranties, including merchantability and fitness for a purpose, as far as law permits. Statutory consumer rights, nonexcludable liability and local restrictions on warranty exclusions remain intact.
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Supporting quotations
KWS and all information, content, materials, products (including the Parent Portal), software, and other services included on or otherwise made available to you through KWS are provided by us on an “as is” and “as available” basis. We make no representations or warranties of any kind, express or implied. You expressly agree that your use of KWS is at your sole risk. To the fullest extent permissible by law, we disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose.
Nothing in these Terms will affect the statutory rights that you may have as a consumer of KWS and we do not exclude or limit in any way our liability to you where it would be unlawful to do so.
the exclusions and limitations below shall apply only to the extent permitted by the laws of such jurisdictions.
Qualifications & exceptions
Subject to statutory consumer rights and applicable legal limits on exclusions.
KWS does not promise compatibility, results, accuracy or security
KWS does not warrant that its services, servers or communications will be free of harmful components, meet anyone’s requirements, operate without interruption, achieve a result, work with other software or systems, or be secure, accurate, complete or error-free. These disclaimers are limited by applicable law and preserved consumer rights.
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Supporting quotations
We do not warrant that KWS, information, content, materials, products (including the Parent Portal), software, or other services included on or otherwise made available to you through KWS, our servers, or electronic communications sent from us are free of viruses or other harmful components, will meet your or any other person’s requirements, operate without interruption, achieve any intended result, be compatible or work with any software, system or other services or be secure, accurate, complete, free of harmful code or error free.
Nothing in these Terms will affect the statutory rights that you may have as a consumer of KWS and we do not exclude or limit in any way our liability to you where it would be unlawful to do so.
Qualifications & exceptions
Only as far as applicable law allows; statutory consumer rights remain.
Legal Rights & Agreement Rules · Restriction or exception
KWS excludes listed business losses and indirect damages
As far as law permits, KWS excludes liability connected with KWS or these terms for lost profits, sales, business, revenue, savings, opportunity, goodwill or reputation, business interruption, and indirect, incidental, punitive, special or consequential damages. It says exclusions apply even if a remedy gives inadequate compensation, but statutory consumer rights and liability that cannot lawfully be excluded remain protected.
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Supporting quotations
To the fullest extent permissible by law, we will not be liable for any loss of profits, sales, business, or revenue, business interruption, loss of anticipated savings, loss of business opportunity, goodwill or reputation or any indirect, incidental, punitive, special or consequential damages arising out of or in connection with KWS or these Terms.
These limitations and exclusions regarding damages apply even if any remedy fails to provide adequate compensation.
Nothing in these Terms will affect the statutory rights that you may have as a consumer of KWS and we do not exclude or limit in any way our liability to you where it would be unlawful to do so.
Qualifications & exceptions
Subject to applicable law and preserved consumer rights.
Legal Rights & Agreement Rules · Restriction or exception
KWS caps its aggregate liability under the terms at £100 where lawful
The terms cap KWS’s total liability arising out of or connected with them at £100, to the fullest extent law permits, even if a remedy fails to compensate adequately. This does not override statutory consumer rights, liability that cannot lawfully be limited or jurisdiction-specific limits on exclusions.
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Supporting quotations
Further, to the fullest extent permissible by law, our aggregate liability arising out of or in connection with these Terms will not exceed one hundred pounds sterling (£100). These limitations and exclusions regarding damages apply even if any remedy fails to provide adequate compensation.
Nothing in these Terms will affect the statutory rights that you may have as a consumer of KWS and we do not exclude or limit in any way our liability to you where it would be unlawful to do so.
the exclusions and limitations below shall apply only to the extent permitted by the laws of such jurisdictions.
Qualifications & exceptions
Only as far as law permits; nonexcludable liability and statutory consumer rights remain.
ConnectID verification is governed by the additional ConnectID terms
Choosing ConnectID for age verification accepts this additional set of terms, which govern each ConnectID age verification you request. KWS says personal information is handled under its linked Privacy Policy; the policy’s details are not supplied here.
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These terms apply if you use ConnectID to verify your age. By choosing ConnectID as your verification method, you agree to these terms. We handle any personal information you give us in line with our Privacy Policy.
You acknowledge and agree that:
these terms govern any age verification you request using ConnectID;
Not stated here
The linked Privacy Policy is not supplied, so its detailed handling rules are not established here.
Your bank sends only a 16+ or 18+ age confirmation to KWS
Through the ConnectID Network, you can ask your bank to confirm whether you are 16+ or 18+ to KWS. The bank does not share your name, address, date of birth, banking information or other personal information in that transfer. This describes what is transmitted, not a relaxation of the separate requirement to be at least 18 and legally an adult to use KWS.
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KWS is part of the ConnectID Network. This lets you ask your bank to confirm your age to us. Your bank only tells us whether you are 16+ or 18+. It does not share your name, address, date of birth, banking information or any other personal information about you.
To use KWS and to enter into the contract created by these Terms, you must be at least 18 years old and be an adult of the legal age of majority in your country of residence.
Qualifications & exceptions
Describes the bank-to-KWS verification transfer, not all KWS data collection.
The general KWS adult-eligibility requirement remains stated.
Not stated here
The source does not explain how the 16+ verification option relates to its general adult-use requirement.
Cross-references
contrast (model-proposed): You must be at least 18 and legally an adult to use KWS — The appendix describes 16+ or 18+ age confirmations while the main terms require at least 18 and legal adulthood for KWS use. The source does not expressly reconcile these; the analysis does not infer that 16-year-olds may contract.
ConnectID does not access or hold the age information
The network enables the age-information transfer, but ConnectID Pty Ltd and its related bodies do not access or hold that information. It passes directly from your bank to KWS. This restriction concerns ConnectID, not a claim that KWS receives no data.
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Supporting quotations
The ConnectID Network enables the transfer of age information between us and your bank. However, ConnectID Pty Ltd or its related bodies corporate (ConnectID) does not access or hold your age information. The transfer happens directly from the bank to us.
Sharing & Disclosure · User right or choice
You can decline the bank transfer and use another verification method
A ConnectID age-information transfer happens only at your request and with express consent. If you decline, that age verification is not performed and KWS will offer another way to verify your age.
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Any transfer of age information from the bank to us is at your request and option. Your chosen bank will only share your age information with your express consent. If you do not consent, the age verification will not be performed and we will offer you another way to verify your age.
Sharing & Disclosure · Restriction or exception
Every ConnectID bank transfer needs a new request and consent
Each verification is a one-off age-information transfer from the bank to KWS. Further transfers need a new verification request and further consent, even when using the same bank. This governs further bank transfers; separate clauses describe KWS’s handling after receipt.
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Each age verification with ConnectID is a one-off transfer of age information from your bank to KWS. Any further transfers of age information from the bank require further consent from you and a new age verification request, even if you ask the same bank.
Cross-references
qualified by (model-proposed): KWS can use age information for verification and permitted secondary purposes — A new request and consent are required for each further bank transfer; this does not prohibit KWS from handling information already received for verification and the separately stated permitted secondary purposes.
Charges & Financial Obligations · Company commitment
KWS does not charge for ConnectID age verification
KWS says it does not charge you to verify age in the ConnectID process. The statement does not establish whether an external bank has separate fees.
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Supporting quotations
We do not charge you to verify your age.
Not stated here
Any separate bank charges are not specified in these terms.
Account & Service Control · Restriction or exception
ConnectID requires Australia availability and an eligible bank account
ConnectID is available only in Australia and only where the partner offers it. You need an active digital account with a ConnectID Network bank, identity verification with that bank within the prior five years, and compliance with that bank’s ConnectID minimum-age requirements. This does not expressly waive the main KWS adult-use rule.
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ConnectID is only available in Australia, and only if the Partner has chosen to offer it as a verification option. You can only verify your age using ConnectID if (i) you have an active digital account with one of the banks that is part of the ConnectID Network, listed here, (ii) you have verified your identity with your bank within the prior 5 years, and (iii) you meet the minimum age requirements set out in your bank’s terms of service for ConnectID.
To use KWS and to enter into the contract created by these Terms, you must be at least 18 years old and be an adult of the legal age of majority in your country of residence.
Qualifications & exceptions
The partner must offer ConnectID.
Bank identity verification must be within five years and the bank’s minimum age must be met.
Not stated here
The linked participating-bank list and individual bank terms are not supplied.
Your bank asks you to check age accuracy and expressly consent
Before sending the age information to KWS, your bank will ask you to check its accuracy and give express consent to the transfer.
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Supporting quotations
your bank will ask you to check that the age information is accurate and to expressly consent to sending it to us;
Use & Processing · Permission or license
KWS can use age information for verification and permitted secondary purposes
If you consent to the bank sending your age information, KWS may collect, use and disclose it as you consented during verification. Secondary purposes require further consent or must otherwise be permitted by applicable privacy law, KWS’s terms with you and its Privacy Policy. The separate policy is not supplied, so no particular secondary purpose is established here.
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we may collect, use and disclose the age information as consented to by you as part of the age verification, and for secondary purposes where you have further consented to them or where they are otherwise permitted by applicable privacy law, our terms with you and our Privacy Policy;
if you consent to your bank sending age information to us:
Qualifications & exceptions
Applies after you consent to the bank sending the information.
Secondary purposes need further consent or permission under the stated law, terms and Privacy Policy conditions.
Not stated here
The Privacy Policy is not supplied and the clause does not list specific secondary purposes.
Cross-references
qualifies (model-proposed): Every ConnectID bank transfer needs a new request and consent — A new request and consent are required for each further bank transfer; this does not prohibit KWS from handling information already received for verification and the separately stated permitted secondary purposes.
Use & Processing · Context
KWS’s rules govern handling after the bank sends age information
Once your bank transfers the age information to KWS with your consent, the bank no longer controls it and is not responsible for its security or handling. KWS’s terms and Privacy Policy govern KWS’s handling instead of the bank’s terms or privacy policy. Exercising rights with KWS does not change the bank’s records; rights over bank-held data must be exercised separately with the bank.
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Supporting quotations
once your bank transfers age information to us, your bank no longer controls it and it is not responsible for its security or handling. Our terms with you and our Privacy Policy govern how we handle age information, not your terms with your bank of the bank’s privacy policy; and
if you consent to your bank sending age information to us:
Exercising your rights with us will not impact your record with your bank. You will need to contact your bank separately if you want to exercise your rights in respect of the personal information they hold about you.
Qualifications & exceptions
Concerns information transferred to KWS; the bank separately controls its own records.
Not stated here
The linked Privacy Policy is not supplied; its additional handling rules are unknown here.
KWS may tell your bank about incidents affecting your age information
When you consent to the bank transfer, you also consent to KWS telling the bank about a security or data incident at KWS affecting your age information, including the personal and age information affected. The bank may use this to prevent or respond to cyber incidents, fraud, scams or identity theft. This concerns an incident report back to the bank, separate from the bank’s original limited age confirmation.
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if we suffer a security or data incident that affects your age information, you consent to us telling the bank about it, including the personal information and age information affected. The bank may use this to prevent or respond to cyber security incidents, fraud, scam activity or identity theft;
if you consent to your bank sending age information to us:
Qualifications & exceptions
Triggered by a KWS security or data incident affecting your age information.
Bank use is described for responding to or preventing cyber incidents, fraud, scams or identity theft.
Security & Safeguards · Restriction or exception
KWS and ConnectID do not endorse participating banks
Neither KWS nor ConnectID endorses, represents or recommends any bank, including the suitability of its security or privacy practices. Participation in the network is therefore not presented as such an endorsement.
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Supporting quotations
neither we nor ConnectID endorse or make any representations or recommendations in respect of any bank, including in respect of the suitability of their security or privacy practices; and
Legal Rights & Agreement Rules · Restriction or exception
KWS and ConnectID disclaim liability for banks’ acts and omissions
KWS and ConnectID exclude liability to you for bank acts or omissions to the maximum extent law permits. The general terms preserve statutory consumer rights and prohibit unlawful liability exclusions; the exclusion is not stated as overriding those protections.
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Supporting quotations
both we and ConnectID exclude all liability to you, to the maximum extent permitted by law, in connection with any acts or omissions of the bank.
Nothing in these Terms will affect the statutory rights that you may have as a consumer of KWS and we do not exclude or limit in any way our liability to you where it would be unlawful to do so.
Qualifications & exceptions
Only to the maximum extent permitted by law; statutory consumer protections remain.
Legal Rights & Agreement Rules · Restriction or exception
ConnectID can rely on the exclusions despite not being a contracting party
KWS holds the ConnectID-related exclusions in this section on trust for ConnectID, so ConnectID can rely on your agreement to them despite not being a party. The general terms elsewhere say only KWS and you may enforce the terms. The appendix expressly describes this limited third-party benefit; it does not make ConnectID a party or grant it general enforcement rights.
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We hold the exclusions in this section that relate to ConnectID on trust for ConnectID. This means that, although ConnectID is not a party to these terms, it can rely on your agreement to these exclusions.
No one other than us or you has any right to enforce any of these Terms.
Qualifications & exceptions
Limited to this section’s exclusions relating to ConnectID.
Cross-references
contrast (model-proposed): Only KWS and you may enforce these terms — The general rule limits enforcement to KWS and the user, while the ConnectID appendix gives ConnectID a specific ability to rely on exclusions held on trust. This records that limited third-party benefit without inferring general enforcement rights.
Legal Rights & Agreement Rules · Context
ConnectID age verification is separate from the Consumer Data Right scheme
KWS says ConnectID age verifications are intended to operate separately from Consumer Data Right requests and that KWS does not participate in that scheme. This does not describe the scheme’s rules or remove rights otherwise preserved in these terms.
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Supporting quotations
Age verifications using ConnectID are intended to operate separately from requests made under the Consumer Data Right scheme. We do not participate in that scheme.
Account & Service Control · Company practice
KWS may withdraw or suspend ConnectID at any time
KWS may withdraw or suspend ConnectID as a verification method at any time. Separately, KWS or the bank may be unable to offer it or process a particular request for the listed, nonexhaustive reasons. The general statutory-rights preservation remains applicable.
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Supporting quotations
We may withdraw or suspend the ConnectID verification method at any time. We or your bank may also be unable to offer ConnectID or process an age verification request for a number of reasons, including if:
Nothing in these Terms will affect the statutory rights that you may have as a consumer of KWS
Account & Service Control · Restriction or exception
Unavailable verification or ineligible bank accounts can prevent ConnectID processing
KWS or your bank may be unable to offer or process ConnectID if it is unavailable for the verification, if you do not meet its eligibility conditions, or if the bank cannot supply the requested age information. Eligibility includes Australia and partner availability, an active participating-bank account, identity verification within five years and the bank’s minimum age.
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Supporting quotations
ConnectID is not available for the age verification you are trying to complete;
We or your bank may also be unable to offer ConnectID or process an age verification request for a number of reasons, including if:
you do not meet the eligibility requirements set out in When can you use ConnectID above or your bank is not otherwise able to supply the requested age information;
ConnectID is only available in Australia, and only if the Partner has chosen to offer it as a verification option. You can only verify your age using ConnectID if (i) you have an active digital account with one of the banks that is part of the ConnectID Network, listed here, (ii) you have verified your identity with your bank within the prior 5 years, and (iii) you meet the minimum age requirements set out in your bank’s terms of service for ConnectID.
Qualifications & exceptions
These are examples, not an exhaustive list of reasons.
Cross-references
defined by (model-proposed): ConnectID requires Australia availability and an eligible bank account — The eligibility-based withholding reason refers to Australia and partner availability, a participating bank account, recent bank identity verification and the bank’s age conditions described in the eligibility card.
Suspected fraud or security incidents can prevent ConnectID verification
KWS or your bank may be unable to offer or process verification where there are reasonable grounds to suspect fraud, including identity fraud, or a security incident connected with you, the verification or your bank. Suspicion of a past or ongoing incident is enough under the stated reason; a proven incident is not required.
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Supporting quotations
there are reasonable grounds to suspect that fraud (including identity fraud) or a security incident has occurred or may be occurring in connection with you, the verification, or your bank;
We or your bank may also be unable to offer ConnectID or process an age verification request for a number of reasons, including if:
Account & Service Control · Restriction or exception
Loss of network participation or a need for intervention can prevent verification
KWS or the bank may be unable to offer or process ConnectID if KWS’s network participation is suspended or terminated, or there are grounds to believe the verification needs intervention, for example because you may be vulnerable. These are additional examples of possible service withholding.
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Supporting quotations
our participation in the ConnectID Network has been suspended or terminated; or
there are grounds to believe that the verification requires intervention, for example because you may be a vulnerable person.
We or your bank may also be unable to offer ConnectID or process an age verification request for a number of reasons, including if:
Email KWS to exercise privacy rights; bank records require a separate request
In the ConnectID section, KWS says its Privacy Policy explains your personal-information rights and that you can exercise them at any time by emailing privacy@kidswebservices.com. Exercising rights with KWS does not affect bank records: contact your bank separately about personal information it holds. The separate Privacy Policy is not supplied, so this source does not enumerate the available rights or their conditions.
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Our Privacy Policy explains your rights relating to your personal information and how to exercise them. You can exercise your rights at any time by emailing privacy@kidswebservices.com. Exercising your rights with us will not impact your record with your bank. You will need to contact your bank separately if you want to exercise your rights in respect of the personal information they hold about you.
These terms apply if you use ConnectID to verify your age.
Qualifications & exceptions
Requests to KWS do not change your bank’s records.
Not stated here
The linked Privacy Policy is not supplied, so its rights and conditions are not enumerated here.
Report suspected verification fraud as soon as possible
The ConnectID terms require you to notify KWS as soon as possible if you suspect fraud relating to any verification. You do not need to wait for confirmation of fraud before reporting.
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Supporting quotations
If you suspect fraud in relation to any verification, you must notify us as soon as possible.
These terms apply if you use ConnectID to verify your age.
Send ConnectID complaints to KWS; bank activity may be referred to the bank
Complaints or disputes about KWS’s participation in ConnectID go to privacy@kidswebservices.com. If the complaint concerns activities of the bank you asked to send age information, KWS may direct you to contact that bank instead.
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Supporting quotations
For complaints or disputes relating to our participation in the ConnectID Network, please contact us at privacy@kidswebservices.com. However, if your complaint or dispute relates to activities of the bank that you asked to disclose age information to us, we may direct you to contact your bank directly.
Qualifications & exceptions
Complaints about the disclosing bank’s activities may be redirected to that bank.
Cross-references
qualifies (model-proposed): Parents and general visitors are directed to the parent contact form — The parent support form is a general help route. The appendix gives a specific privacy email for ConnectID participation complaints and allows referral of bank-activity complaints to the bank.
Legal Rights & Agreement Rules · Context
These terms cover KWS age verification and parent consent services
The terms cover use of Kids Web Services, its age verification and parent consent platform, including its website. The contracting company is Kids Web Services Ltd, an English company in the Epic Games family.
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Supporting quotations
These KWS Terms of Use (Terms) apply to your use of our age verification and parent consent management platform, known as Kids Web Services (KWS), including our website
We are Kids Web Services Ltd, a private limited company incorporated in England (Company Number: 13351982)
Account & Service Control · Restriction or exception
You must be at least 18 and legally an adult to use KWS
Using KWS requires both being at least 18 and reaching the legal age of majority in your country of residence. Using KWS or otherwise accepting the terms binds you to them; if you disagree, you must not use the services. The ConnectID appendix describes 16+ and 18+ age confirmations but does not expressly relax this adult-use requirement.
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Supporting quotations
To use KWS and to enter into the contract created by these Terms, you must be at least 18 years old and be an adult of the legal age of majority in your country of residence. Please read these Terms carefully before you start using KWS. By using KWS or otherwise accepting these Terms, you accept and agree to be bound and comply with these Terms. If you do not want to agree to these Terms, you must not use our services.
Your bank only tells us whether you are 16+ or 18+.
Not stated here
How the 16+ confirmation option relates to the adult-use requirement is not explained.
Cross-references
contrast (model-proposed): Your bank sends only a 16+ or 18+ age confirmation to KWS — The appendix describes 16+ or 18+ age confirmations while the main terms require at least 18 and legal adulthood for KWS use. The source does not expressly reconcile these; the analysis does not infer that 16-year-olds may contract.
Legal Rights & Agreement Rules · Restriction or exception
Choosing ConnectID brings additional terms
Choosing ConnectID to verify age means agreeing to the additional ConnectID terms supplied later in this document. It is available only in Australia where a partner offers it, subject to the bank account, recent identity verification and bank minimum-age conditions.
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Supporting quotations
If you choose ConnectID to verify your age, see also the additional terms here.
These terms apply if you use ConnectID to verify your age. By choosing ConnectID as your verification method, you agree to these terms.
ConnectID is only available in Australia, and only if the Partner has chosen to offer it as a verification option.
you have verified your identity with your bank within the prior 5 years, and (iii) you meet the minimum age requirements set out in your bank’s terms of service for ConnectID.
you have an active digital account with one of the banks that is part of the ConnectID Network
Qualifications & exceptions
Only where a participating partner offers ConnectID in Australia.
Requires an active account at a network bank, identity verification within five years and the bank’s minimum age.
Legal Rights & Agreement Rules · Restriction or exception
Developers must accept additional service terms
Developers using KWS in a website, app or digital service are subject to additional terms and will be asked to agree when accessing or using a specific service. The linked Developer Terms Hub is not supplied here, so this analysis does not describe its additional obligations.
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Supporting quotations
If you are a developer and would like to use our services within your website, app or digital service, additional terms govern such use.
You will be asked to agree to these additional terms when you access or use a specific KWS service.
Not stated here
The linked developer terms are outside this saved document.
Legal Rights & Agreement Rules · Company practice
KWS may change the terms without notice
KWS may revise the terms by updating this page without notice. Users are asked to check each time they use KWS; continued use after revised terms are posted counts as accepting the changes.
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We may change these Terms from time to time without notice by updating this page. Every time you wish to use KWS, please check these Terms to ensure you understand the Terms that apply at that time. Your continued use of KWS following the posting of revised Terms means that you accept and agree to the changes.
Use & Processing · Company commitment
Personal information is handled under a separate Privacy Policy
The terms say personal information provided to KWS will be handled in line with its linked Privacy Policy. That policy is not included in this source, so its detailed data rules are not established here.
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Any personal information that you provide to us will be dealt with in line with our Privacy Policy.
Not stated here
The linked Privacy Policy’s detailed terms are not supplied.
Account & Service Control · Restriction or exception
Keep registration and other requested information accurate
KWS may request registration or other information, including developers’ service details. You must provide accurate and complete information and keep it up to date at all times.
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To access or use KWS, you may be asked to provide registration details or other information (for example, if you are a developer, you may be asked to provide information about your website, app or other digital service). You must provide accurate and complete information and ensure it is kept up to date at all times.
Security & Safeguards · Restriction or exception
Protect credentials and report account misuse immediately
You must keep security credentials confidential and not disclose them to third parties. You may use only your own account, are solely responsible for its activity, and must immediately notify KWS of a security breach or unauthorized use.
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If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential and not disclose it to any third party. You may only access KWS through your own account, and you are solely responsible for the activity that occurs on your account. You must notify us immediately of any breach of security or unauthorised use of your account.
Charges & Financial Obligations · Company practice
KWS is free, with no promise of uninterrupted availability
KWS is provided free of charge. It does not guarantee that the service or its content will always be available or uninterrupted. Statutory consumer rights and liability that cannot lawfully be excluded remain protected.
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KWS is made available free of charge. We do not guarantee that KWS, or any content within KWS, will always be available or be uninterrupted.
Nothing in these Terms will affect the statutory rights that you may have as a consumer of KWS and we do not exclude or limit in any way our liability to you where it would be unlawful to do so.
Qualifications & exceptions
Statutory consumer rights and nonexcludable liability remain protected.
Account & Service Control · Company practice
KWS may change the service and require software updates
KWS may update or change its service without notice, including for service, user or business needs. Access, use or security may require you to install updates or enable additional software.
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We may update, modify or change KWS from time to time without notice, for example to reflect changes to our services, our customers’ and users’ needs and our business priorities. From time to time, in order to use or access KWS or keep them secure, you may be required to make updates or enable additional software.
Account & Service Control · Company practice
KWS may restrict or end service or accounts for any or no reason
KWS reserves the right to suspend, withdraw, terminate or restrict any part of the service, including accounts, for all or some users at any time and for any or no reason. It states this can be without liability or notice, except where applicable law requires notice. Some features or services may also be unavailable based on your location. Statutory consumer rights and liability that cannot lawfully be excluded remain protected.
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We also may suspend, withdraw, terminate or restrict the availability of all or any part of KWS at any time (including by means of cancellation, termination, modification, or suspension of a user account) to all or certain users without notice (unless required by applicable law) and without liability to you, for any or no reason including, without limitation, any violation of these Terms. Additionally, due to your geographic location, KWS or some of its features, services, or content may be unavailable to you.
Nothing in these Terms will affect the statutory rights that you may have as a consumer of KWS and we do not exclude or limit in any way our liability to you where it would be unlawful to do so.
Qualifications & exceptions
Notice remains required where applicable law requires it.
Statutory consumer rights and nonexcludable liability remain protected.
Legal Rights & Agreement Rules · Restriction or exception
Use must be lawful and within KWS’s intended scope
You may use KWS only lawfully and under these terms. KWS has sole judgment over whether a purpose falls outside its intended use. Unauthorized use may lead to damages claims or constitute a criminal offense; the text does not say every misuse will do so.
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You may use KWS only for lawful purposes and in accordance with these Terms. You agree not to access or use KWS for any purpose that is illegal or beyond the scope of KWS’ intended use (in our sole judgment). Unauthorised use of KWS may give rise to a claim for damages and/or be a criminal offence.
Content & IP Rights · Context
KWS and its providers retain intellectual property rights
KWS, its licensors or other material providers own the service and its content, features and functionality. Copyright, trademark, patent and other intellectual property or proprietary rights are reserved.
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KWS, including all content, features and functionality made available through KWS, are owned by us, our licensors, or other providers of such material, and are protected by copyright, trademark, patent, and other intellectual property or proprietary rights laws. All such rights are reserved.
Content & IP Rights · Permission or license
Use is limited to personal purposes or legitimate customer business
You may use KWS for personal, noncommercial purposes, or legitimate business purposes related to your role as a current or prospective KWS customer, in accordance with these terms. The business option does not grant an unrestricted commercial license.
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You are permitted to use KWS for your personal, non-commercial use only, or legitimate business purposes related to your role as a current or prospective customer of ours in accordance with these Terms.
Qualifications & exceptions
Business use must relate to being a current or prospective KWS customer.
Copying, altering and redistributing KWS are restricted
Except where the terms expressly permit it, you may not copy or modify KWS or its materials, make derivatives, publicly display or perform them, republish or transmit them, or remove or alter intellectual property rights or notices.
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Except as expressly permitted by these Terms, in particular, you will not: (a) copy, modify, correct, adapt, translate, enhance or prepare derivative works or improvements of, publicly display, publicly perform, republish or transmit KWS or any of the material obtained through KWS or remove or alter any copyright, trademark, or other intellectual property rights or notices from KWS or from materials contained within KWS;
Qualifications & exceptions
Express permissions in these terms remain exceptions.
Do not reverse engineer or make KWS available to others
Except as expressly permitted in these terms, you may not try to obtain KWS source code by reverse engineering or related methods, or reproduce, rent, lend, sell, sublicense, assign, distribute, transfer or otherwise make KWS available to anyone.
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(b) reverse engineer, disassemble, decompile, decode, adapt or otherwise attempt to derive or gain access to KWS’ source code, in whole or in part; (c) reproduce, rent, lease, lend, sell, sublicense, assign, distribute, transfer or otherwise make available KWS to any person.
Parents receive a limited license to manage their child’s permissions
KWS may make two dashboards available. The Parent Portal lets parents and guardians manage children’s information-sharing permissions for sites, apps and services integrated with KWS. Its license is personal, royalty-free, nonexclusive, nontransferable, nonsublicensable and revocable, solely for that purpose and subject to these terms. It starts when you access KWS and ends on a date KWS selects at its sole discretion.
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The Parent Portal is made available to parents and guardians who wish to manage personal information that their child may share online in connection with third party websites, apps and other digital services which integrate with KWS.
There are two dashboards known as the Parent Portal, and the Epic Games Developer Portal, which may be made available to you.
If you are using our Parent Portal, subject to these Terms, we grant you a limited, royalty-free, personal, non-exclusive, non-transferable, non-sublicensable, revocable licence to use the Parent Portal, solely for the purpose of managing your child’s permissions in connection with the sites, apps and other digital services that integrate with KWS (Parent Licence). The Parent Licence shall commence on the date on which you access KWS and continues until an end-date designated by us in our sole discretion.
Qualifications & exceptions
Only to manage your child’s permissions for KWS-integrated services.
KWS chooses the license end date; the license is revocable.
Legal Rights & Agreement Rules · Restriction or exception
Developer Portal use is limited and subject to Epic’s separate terms
The Epic Games Developer Portal is for developers solely to integrate and manage KWS in their sites, apps and services. Its use is subject to the linked Epic Games Terms of Service and Privacy Policy, whose detailed provisions are not supplied in this document.
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The Epic Games Developer Portal is made available to developers solely to enable them to integrate and manage KWS within their websites, apps and other digital services.
Use of the Epic Games Developer Portal is subject to the
The linked Epic Games terms and privacy policy are not supplied here.
Security & Safeguards · Restriction or exception
You are responsible for securing and backing up submitted content
KWS may allow posting, submission, publication, display or other transmission of content or materials. You alone are responsible for securing and backing up what you submit.
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KWS may allow you to post, submit, publish, display, or otherwise transmit (Submit) content or materials (Content) on or through KWS. You are solely responsible for securing and backing up Content that you Submit.
Content & IP Rights · Restriction or exception
You warrant that submitted content is authorized and does not violate others’ rights
When submitting content, you represent and warrant that you own or control all rights to it at that time and that it violates neither these terms nor any third party’s intellectual property or other rights.
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You represent and warrant that you own or otherwise control all of the rights to your Content at the time you Submit it and that the Content does not violate these Terms or the rights (intellectual property rights or otherwise) of any third party.
Content & IP Rights · Restriction or exception
Submitted content must meet the Content Guidelines
You warrant that your submissions comply with the Content Guidelines. They prohibit illegal, fraudulent, deceptive, obscene, threatening, defamatory, privacy-invading, infringing or otherwise harmful content, as well as viruses, commercial solicitations, chain letters, mass mailings and spam.
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Content you Submit must not breach our Content Guidelines. You represent and warrant that any Content you Submit complies with our Content Guidelines.
We do not allow content that is illegal, fraudulent, deceptive, obscene, threatening, defamatory, invasive of privacy, infringes on intellectual property rights, or otherwise harms others. Content on our service must not contain software viruses, commercial solicitation, chain letters, mass mailings, or any form of “spam.”
Content & IP Rights · Company practice
KWS can monitor, edit or remove content without committing to do so
KWS reserves the right to monitor, edit or remove any submitted content, but does not undertake a general obligation to do so. The separate username reporting process does expressly promise review of reported usernames.
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We have the right but not the obligation to monitor and edit or remove any Content.
We will review reported usernames and consider each situation contextually and carefully before any action is taken.
Cross-references
qualified by (model-proposed): KWS uses automated and human review for some child-account usernames — The general content clause imposes no duty to monitor, while the username subsection specifically promises review of reported usernames. The specific process does not become a promise to monitor every submission.
KWS may identify you to people claiming content infringes their rights
Unless applicable law restricts disclosure, KWS can reveal your identity to a third party claiming your submission violates their intellectual property or privacy rights. The clause requires a claim, rather than saying a violation must first be proven.
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Unless restricted by applicable law, we also have the right to disclose your identity to any third party who is claiming that Content that you Submit constitutes a violation of their intellectual property rights, or of their right to privacy.
Qualifications & exceptions
Only for a claim of intellectual property or privacy-rights violation, and subject to legal restrictions.
You bear responsibility for personal data you provide
You alone are responsible for the legality, reliability, integrity, accuracy and quality of personal data you provide through KWS. The content-license clause separately carves out personal information for treatment under the Privacy Policy.
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You will have sole responsibility for the legality, reliability, integrity, accuracy and quality of any personal data you provide to us through KWS.
KWS gets a lasting, broad license to nonpersonal submitted content
Other than personal information handled under the Privacy Policy, submitted content is treated as nonconfidential and nonproprietary. You grant KWS a worldwide, nonexclusive, royalty-free, perpetual, irrevocable, transferable and fully sublicensable license to use, copy, reproduce, modify, adapt, publish, translate, make derivatives, distribute and display it in any media.
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Other than any personal information which will be dealt with in accordance with our Privacy Policy, any Content that you Submit will be considered non-confidential and non-proprietary and you grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, transferable and fully sublicensable licence, to use, copy, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display your Content in any media.
Qualifications & exceptions
Personal information is excluded and handled under the Privacy Policy.
Not stated here
The linked Privacy Policy is not supplied; its personal-information handling rules cannot be described from this document.
KWS uses automated and human review for some child-account usernames
For some KWS-powered games and services, KWS moderates usernames during child account creation against its Content Guidelines using automation and human review. You can report illegal or otherwise noncompliant usernames through the linked report form; KWS says it will review reports and consider the context before action. This is not a promise that every game or service uses this moderation.
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For some games/services powered by KWS technology, we moderate usernames during the child account creation process to ensure they follow our Content Guidelines. You can also flag usernames that are illegal or otherwise in breach of these Terms or Content Guidelines using this form. We use a combination of automation and human review to identify usernames that violate our Content Guidelines. We will review reported usernames and consider each situation contextually and carefully before any action is taken.
Qualifications & exceptions
Username moderation during child account creation applies to some KWS-powered games and services.
Cross-references
qualifies (model-proposed): KWS can monitor, edit or remove content without committing to do so — The general content clause imposes no duty to monitor, while the username subsection specifically promises review of reported usernames. The specific process does not become a promise to monitor every submission.
Legal Rights & Agreement Rules · Restriction or exception
Third-party links are not endorsements or KWS responsibility
Links to third-party sites and services are for convenience and information, not approval. KWS says it does not control their content and accepts no responsibility for them or losses from using them. The terms’ general preservation of statutory consumer rights and liability that cannot lawfully be excluded still applies.
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From time to time, KWS may include links to other websites or digital services provided by third parties. These links are provided for your convenience to provide further information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.
Nothing in these Terms will affect the statutory rights that you may have as a consumer of KWS and we do not exclude or limit in any way our liability to you where it would be unlawful to do so.
Qualifications & exceptions
Statutory consumer rights and nonexcludable liability remain protected.
Legal Rights & Agreement Rules · Context
English controls over translations where law permits
The English version controls to the fullest extent law permits. Translations are provided only for convenience.
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To the fullest extent permitted by law, the controlling language for these terms is English. Any translation has been provided for your convenience only.
Qualifications & exceptions
Only to the fullest extent permitted by law.
Legal Rights & Agreement Rules · Restriction or exception
Not enforcing a term does not waive KWS’s rights
A KWS waiver does not count as a further or continuing waiver of that or another term. Failing to assert a right or provision also does not waive it, so previous inaction does not itself prevent later enforcement.
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No waiver of these Terms by us shall be deemed a further or continuing waiver of such term or condition or any other term or condition, and any failure by us to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.
Legal Rights & Agreement Rules · Procedure
A court-invalidated provision does not invalidate the remaining terms
If a competent court holds a provision invalid, illegal or unenforceable, it is removed or limited only to the minimum extent needed so that the remaining terms continue in full effect.
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If any provision of these Terms is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of these Terms will continue in full force and effect.
Qualifications & exceptions
Triggered by a ruling from a court of competent jurisdiction.
Legal Rights & Agreement Rules · Permission or license
KWS may transfer the contract to another organization
KWS may transfer its rights and obligations under these terms to another organization. This clause does not specify a notice or consent process for that transfer.
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We may transfer our rights and obligations under these terms to another organisation.
Legal Rights & Agreement Rules · Restriction or exception
Only KWS and you may enforce these terms
The general terms say nobody other than KWS and you has a right to enforce them. The ConnectID appendix expressly allows ConnectID, though not a party, to rely on exclusions held on trust for it. That is a specific benefit alongside the general restriction, not an express grant of general enforcement rights.
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No one other than us or you has any right to enforce any of these Terms.
We hold the exclusions in this section that relate to ConnectID on trust for ConnectID. This means that, although ConnectID is not a party to these terms, it can rely on your agreement to these exclusions.
Qualifications & exceptions
The ConnectID appendix expressly provides a limited benefit from its exclusions.
Cross-references
contrast (model-proposed): ConnectID can rely on the exclusions despite not being a contracting party — The general rule limits enforcement to KWS and the user, while the ConnectID appendix gives ConnectID a specific ability to rely on exclusions held on trust. This records that limited third-party benefit without inferring general enforcement rights.
Legal Rights & Agreement Rules · Procedure
Consumer disputes use English law, with local court options for some UK residents
For consumers, the terms, their subject matter and formation are governed by English law. Courts of England and Wales have exclusive jurisdiction, except residents of Northern Ireland may also sue there, and residents of Scotland may also sue in Scotland. The terms separately preserve statutory consumer rights.
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If you are a consumer, these Terms, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.
Nothing in these Terms will affect the statutory rights that you may have as a consumer of KWS
Qualifications & exceptions
Northern Ireland and Scotland residents may also bring proceedings in their respective local courts.
Business disputes are assigned to English law and England and Wales courts
For business users, English law governs the terms, their subject matter, formation and noncontractual disputes or claims. Both parties agree to exclusive jurisdiction of the courts of England and Wales; the consumer residence exceptions are not repeated for businesses.
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If you are a business, these Terms, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. You and we both agree to the exclusive jurisdiction of the courts of England and Wales.
Parents and general visitors are directed to the parent contact form
Parents, guardians and general visitors seeking information or help are directed to the contact form on the linked parents.kidswebservices.com page.
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If you are a parent, guardian or general visitor and have any queries, need information or require assistance, please do not hesitate to reach out to us using the contact form provided on this page.
Cross-references
qualified by (model-proposed): Send ConnectID complaints to KWS; bank activity may be referred to the bank — The parent support form is a general help route. The appendix gives a specific privacy email for ConnectID participation complaints and allows referral of bank-activity complaints to the bank.
Account & Service Control · Procedure
Developer and business support goes through the community forums
Developers and business users seeking information or assistance are directed to the linked Community Support Forums at eoshelp.epicgames.com.
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If you are a developer or business user and have any queries, need information or require assistance, please refer to the Community Support Forums.
Not stated here
The linked Community Support Forums page is not supplied here; this card identifies only the support destination, not its contents or support procedures.