Children and parents are routed to child-specific information
Children are directed to a separate linked document, Privacy Information for Young Players, and parents or guardians of a child are directed to Section 2 (How Do We Process Children’s Information?).
If you are the parent/guardian of a child, please see Section 2 (How Do We Process Children’s Information?).
Not stated here
The linked Privacy Information for Young Players text is not supplied in this source.
Account & Service Control · Restriction or exception
Children use Cabined Accounts with chat and purchases disabled
A user who indicates they are a child is placed in a Cabined Account until they are no longer a child as defined above or until a parent or guardian provides additional privacy permissions and enables parental controls. Cabined Accounts can play Epic games such as Fortnite, Rocket League, or Fall Guys, but features like voice chat and real money purchases are disabled.
Details
Who
a user who indicates they are a child
Condition
Cabined status lasts until the user is no longer a child or a parent/guardian grants permissions and enables controls
Exception
voice chat and real money purchases are disabled
Supporting quotations
When a user indicates they are a child, they are placed in a “Cabined Account” until they are no longer a child as defined above or until their parent/guardian provides additional privacy permissions and enables parental controls. Cabined Accounts can play Epic’s games (e.g., Fortnite, Rocket League, or Fall Guys), but features like voice chat and real money purchases are disabled. Epic collects limited personal information from Cabined Accounts to operate them, in each case according to applicable youth privacy and protection laws:
Parent notice, verification, and consent via Kids Web Services
Under Notice, Consent, and Parental Controls: Epic collects a parent or guardian's email address from the child to email the parent or guardian notice that the child created a Cabined Account; the notice also lets them review privacy practices for non-Cabined Accounts, consent to a non-Cabined Account enabling additional features, and set up parental controls. Parents or guardians must complete Epic's parent verification process to consent to a non-Cabined Account. Epic uses Kids Web Services (KWS), offered by its subsidiary Kids Web Services Ltd, for parent, guardian, and user age verification; once an email address is verified, KWS recognizes it across other KWS-powered games or services without re-verification.
Details
Who
parents/guardians of a child creating a Cabined Account
What it does
receive notice, review practices, consent to a non-Cabined Account, set up parental controls
Condition
consent to a non-Cabined Account requires completing parent verification
Supporting quotations
A. Notice, Consent, and Parental Controls
We collect a parent/guardian’s email address from a child to send the parent/guardian an email notice that their child has created a Cabined Account. This notice also lets them review our privacy practices for non-Cabined Accounts, provide consent to a non-Cabined Account for their child to enable additional features, and set up parental controls. Please note that parents/guardians must complete our parent verification process to provide consent for a non-Cabined Account.
We use Kids Web Services (“KWS”), a service offered by our subsidiary Kids Web Services Ltd, for parent/guardian and user age verification purposes. Learn more about Verifiable Parental Consent. Once an email address is verified, KWS will recognize it across other games or services powered by KWS technology, so there will be no need to verify it again. Learn more about KWS.
Not stated here
The linked Verifiable Parental Consent and KWS privacy-policy pages are not supplied in this source.
Account & Service Control · Company practice
Consented non-Cabined Accounts get automatic parental controls
When a parent or guardian consents to a non-Cabined Account for their child, parental controls are enabled automatically and are accessible with a PIN, letting the parent or guardian review and change feature settings chosen in the permission flow and further customize the child's experience. Once authorized, the Policy's general privacy practices apply, except younger users may lack access to some content or features because of default privacy settings, age requirements, or parental controls; depending on settings and age, a child may access communication features like voice and text chat and most Epic Services, including downloading other games or apps from the Epic Games Store.
Details
Who
parents/guardians who consent to a non-Cabined Account
Condition
controls enabled automatically on consent; PIN-gated review and changes
Exception
younger users may lack some content or features per settings, age requirements, or controls
Supporting quotations
When a parent/guardian provides consent for a non-Cabined Account for their child, parental controls are enabled automatically. Parental controls can then be accessed using a PIN code and allow the parent/guardian to review and change feature settings selected during the permission flow and further customize their child’s experience. Learn more about Parental Controls.
Once a parent/guardian has authorized a non-Cabined Account for their child, the privacy practices described elsewhere in this Policy generally apply, but younger users may not have access to all content or features (because of our default privacy settings, age requirements for certain services and features, and/or parental controls in place). For example, depending on the parental control settings and the child’s age, a child may access communication features (like voice and text chat) and interact with most of the Epic Services (including downloading other games or apps from the Epic Games Store). For additional details, please see Sections 3 (What Information Do We Collect and How?) and 4 (Why Do We Process Information?).
Qualifications & exceptions
General practices apply to authorized non-Cabined Accounts subject to the stated limits.
Further detail is pointed to Sections 3 and 4.
Not stated here
The linked Parental Controls page is not supplied in this source.
Account & Service Control · User right or choice
Children and parents can review data and delete the child's account
Beyond the parental controls that let parents or guardians change choices about specific features like voice and text chat, children and their parents or guardians can exercise individual privacy rights as described in Section 9. Those rights include reviewing the child's personal information retained by Epic and deleting the child's Epic account, which deletes their personal information and stops further collection. To exercise those rights or ask questions about children's information handling, they are directed to the Section 12 contacts or the Parent Support Request Form.
Details
Who
children and their parents/guardians
What it does
review retained information; delete the child's Epic account, deleting PI and stopping further collection
Supporting quotations
C. Child and Parent/Guardian Privacy Rights
In addition to the parental controls that enable parents/guardians to change the choices they’ve made about their child’s use of specific features like voice and text chat, children and their parents/guardians can exercise their individual privacy rights as described in Section 9 (What Choices and Controls Do You Have?). Those rights include the right to review their child’s personal information retained by Epic and delete their child’s Epic account (which deletes their personal information and stops further collection). To exercise those rights or ask any questions about how we handle children’s personal information, please use the contact information listed in Section 12 (How Can You Contact Us?) or head straight to our Parent Support Request Form.
Qualifications & exceptions
The rights are described as those in Section 9; their full detail is not stated here.
Not stated here
The Parent Support Request Form contents are not supplied in this source.
Account & Service Control · Company practice
Account, age, and sign-in information Epic may collect
When readers access the Epic Services, Epic may collect their date of birth to determine age and apply appropriate settings, and if they indicate they are a child, it also collects the parent or guardian's email address to give notice and seek consent for additional features. When creating an Epic account, Epic may collect basic registration information such as name, public-facing display name, password, country, and email address, to create and maintain the account, provide requested Services, enforce applicable terms or policies, and keep records of service delivery. When two-factor authentication is enabled, Epic may collect the reader's phone number and email address, depending on the authentication method, to help secure the account.
Details
What it covers
date of birth; parent/guardian email for children; registration details; phone number and email for two-factor authentication
Why
age settings and parental notice/consent; account creation, service provision, terms enforcement, records; account security
Supporting quotations
When you access the Epic Services, we may collect your date of birth to determine age and apply appropriate settings, and if you indicate you are a child, we also collect your parent/guardian’s email address to provide notice and seek their consent for additional features.
When you create an Epic account, we may collect basic registration information (e.g., name, public-facing display name, password, country, and email address) to create and maintain your account, provide the Epic Services you requested, enforce any terms or policies that apply and govern your use of the Epic Services, and maintain appropriate records to reflect how we deliver the Epic Services to you.
When you enable two-factor authentication, depending on which authentication method you use, we may collect your phone number and email address to help secure your account.