The policy lists asking for a copy of your data among your privacy-law rights. Specific rules depend on where you live; the linked location-specific details are not supplied here.
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You have many rights under data privacy laws, including the right to:
Ask for a copy of your data.
Depending on where you are resident, specific rules apply. Click here for more information.
Qualifications & exceptions
Specific rules depend on your residence.
Not stated here
The linked location-specific rules are outside this source.
The policy lists correcting mistakes in your data as a privacy right, with specific rules depending on where you live. For an allegedly wrong age-check result, including a face-scan estimate, it directs you to the app, game or service you used because that service makes the final account decision.
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Correct mistakes in your data.
Depending on where you are resident, specific rules apply. Click here for more information.
If you think the age check result is wrong (including the age estimated from a face scan), please contact the app, game or online service you were using. They make the final decision about your account and what happens next.
Qualifications & exceptions
Specific rules depend on your residence.
Challenges to an age-check result are directed to the service you were using.
Not stated here
The linked location-specific policy text is not supplied here, so its additional rules and procedures cannot be determined from this document.
KWS accepts requests at privacy@kidswebservices.com at any time. This gives a contact route for exercising rights; the sentence does not promise a particular response time or automatic approval of a request.
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You can send us a request at any time by emailing privacy@kidswebservices.com.
Challenge a wrong age result with the app, game or service
If you think an age-check result is wrong, including an age estimated from a face scan, KWS directs you to contact the app, game or online service you were using. That service makes the final decision about your account and what happens next. The policy gives no guarantee that a challenge changes the result or restores access.
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We help apps, games, and other online services check someone’s age. If you think the age check result is wrong (including the age estimated from a face scan), please contact the app, game or online service you were using. They make the final decision about your account and what happens next.
Qualifications & exceptions
This route applies when you believe an age-check result is wrong.
Cross-references
qualifies (model-proposed): You can correct mistakes in your data — For disputed age-check results, the stated route is to the app, game or service, which makes the final account decision.
Account & Service Control · Procedure
Privacy email and a support form are available
You can email KWS at privacy@kidswebservices.com. For help with the service, the policy also links to the KWS Support Team’s online contact page.
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You can email us at privacy@kidswebservices.com. If you need help with our service, you can contact our Support Team here.
Account & Service Control · Procedure
You can ask KWS or a parent or guardian about the policy
KWS says it wrote the policy in user-friendly language. If you have questions, you can email privacy@kidswebservices.com or speak to your parent or guardian.
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We wrote this in user-friendly language so it is easier to understand. If you have any questions, contact us at privacy@kidswebservices.com or speak to your parent or guardian.
Account & Service Control · Context
Partners use KWS to check age for access
KWS calls the companies that use its service “Partners.” It helps them check a person’s age for access to an app, game or service, or to age-restricted features; its Age Verification service checks whether users are over a particular age.
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KWS is a service that helps companies check a person’s age so that they can access an app, game or service or use age-restricted features. We call the companies that use KWS our Partners.
Partners use our Age Verification service to verify that their users are over a certain age.
Qualifications & exceptions
The policy does not set one universal age threshold.
You can email privacy@kidswebservices.com or use the opt-out link in the email confirming successful age verification. The policy offers an opt-out from AgeGraph but does not explain here whether opting out deletes every other record or changes access to Partner services.
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You can opt out of AgeGraph anytime by emailing privacy@kidswebservices.com or clicking on the opt-out link in the email we send you confirming that you have successfully verified your age.
Not stated here
Effects on other retained records and Partner access are not specified here.