Terms of Service

Use & Processing · Permission or license

AI Chat shares inquiries with AI tools and processes interactions

AI Chat uses generative AI, including third-party tools, to respond to prompts and questions. By using it, you authorize sharing all inquiries and other User Content made available to it with those tools to fulfill requests and as described in the Terms, and consent to monitoring, recording and processing interactions. Responses are FH Content; User Content excludes the defined personal and protected medical categories. The clause also subjects AI tools to the cited third-party terms in Section 11.

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Supporting quotations

a. AI Chat is a generative AI-powered chatbot that responds to your Inquiries with automatically generated replies. Users can input prompts, questions, and inquiries (collectively, “Inquiries”) and AI Chat is designed to provide output, replies, and responses to facilitate access to general resources and information related to your Inquiries (each, a “Response” and collectively, “Responses”). Any such Responses constitute “FH Content” as defined herein. AI Chat leverages certain generative AI tools (including artificial intelligence and deep learning platforms, algorithms, tools and models made available by third parties) (collectively the “AI Tools”) to collect, analyze, and respond to Inquiries. By using AI Chat, you hereby consent, authorize and direct Function to share and otherwise disclose all Inquiries and other User Content you provide or otherwise make available to AI Chat with the AI Tools in order to complete your request, process and respond to your Inquiries and as otherwise described in these Terms. For the avoidance of doubt, AI Tools are subject to the terms and conditions under Section 11 below and you consent to the monitoring, recording and other processing of your AI Chat interactions.

n. "User Content" refers to any text, photos, graphics, images, video, audio, multimedia, and other materials you create, modify, post, provide, upload, send, and/or share in connection with our Services. User Content specifically does not include any user passwords, contact information, Personal Information, or "protected health information" or "medical information" that is protected under the Health Insurance Portability and Accountability Act of 1996 or other applicable law—those items are subject to their own rules, as explained in our Privacy Policy—in public-facing text, photo(s), graphics, image(s) and/or other materials.

c. "FH Content" refers to any and all data, information, content, material, and other intellectual property available through our Services in various formats—including but not limited to as code, data, text, images, multimedia content, designs, graphics, illustrations, photographs, banners, messages, videos, visual interfaces, features, functionalities, software applications and, but specifically excluding Personal Information and User Content.

Use & Processing · Permission or license

Function’s sample-handling limit has an express-authorization exception

Unless you expressly authorize otherwise, Function and third parties acting on its behalf do not collect, store, analyze or retain samples. The adjacent clause expressly authorizes affiliated contractors and providers to receive, handle, store, transport and analyze samples for facilitated laboratory testing and medical care directly for you. This is not a blanket promise that laboratories never retain samples; their separate terms govern their handling and are not supplied here.

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Supporting quotations

b. Except as you may otherwise expressly authorize, Function (or any third-party on behalf of Function) does not collect, store, analyze, or retain any Samples during the course of providing our Services. Please consult the terms and conditions of your laboratory services provider, for more information regarding the collection, storage, analysis and retention of any Sample you provide to a laboratory service provider that is facilitated through our Services.

c. In furtherance of facilitating third-party laboratory testing and medical care services directly for you, you hereby expressly permit affiliated contractors and providers to (i) receive, handle, store, transport, and analyze your Sample; (ii) transmit and disclose documents and files containing and/or reflecting Personal Information (including without limitation Lab Results) (1) within and among one other as necessary to furnish and/or facilitate the Services and (2) to persons and/or entities whom you specifically designate for receipt of your Lab Results.

Not stated here

• Unless you expressly authorize otherwise, Function and third parties acting on its behalf do not collect, store, analyze or retain samples. The adjacent clause expressly authorizes affiliated contractors and providers to receive, handle, store, transport and analyze samples for facilitated laboratory testing and medical care directly for you. This is not a blanket promise that laboratories never retain samples; their separate terms govern their handling and are not supplied here.

Cross-references

• qualified by (model-proposed): Contractors and providers may share results to facilitate your services — Affiliated care providers receive express sample and service-disclosure authorizations; the general no-sample-handling statement has an express-authorization exception.

Use & Processing · Permission or license

Function and providers may derive and use service-usage statistics

You authorize Function and third-party providers to derive statistical and usage data from service use. Function may use it for any purpose at any time, subject to applicable law and the Privacy Policy. The policy’s separate text is not supplied here, so this does not establish unrestricted use regardless of privacy rules.

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Supporting quotations

You hereby authorize Function and its third-party service providers to derive statistical and usage data relating to your use of the Services (“Usage Data”). We may use Usage Data for any purpose at any time in accordance with applicable law and our Privacy Policy.

Not stated here

• You authorize Function and third-party providers to derive statistical and usage data from service use. Function may use it for any purpose at any time, subject to applicable law and the Privacy Policy. The policy’s separate text is not supplied here, so this does not establish unrestricted use regardless of privacy rules.