Using the Platform and Services authorizes processing of Personal, Blood, and Genetic Information
By using the Platform and signing up for services provided by InsideTracker or on its behalf by contracted third parties, you allow InsideTracker to collect, use, and process your Personal Information, Blood Information, and Genetic Information according to the Terms of Service, the Product Consent, and this Privacy Policy. Policy questions may be sent to support@insidetracker.com.
Details
Who
InsideTracker and contracted third parties acting on its behalf
What it does
collect, use, and process
What it covers
Personal Information, Blood Information, and Genetic Information
Condition
according to the Terms, the Product Consent, and this Privacy Policy
Supporting quotations
Our Terms of Service explains that, by using our Platform and signing up for services provided by InsideTracker or on our behalf by third parties with whom we contract, you are allowing us to collect, use and process your Personal Information, Blood Information and Genetic Information according to the Terms, the Product Consent and this Privacy Policy. If you have any questions about this Policy, please contact us at support@insidetracker.com. If you do not agree with the terms of this Privacy Policy, please do not use the Platform or Services.
Not stated here
The separate Terms of Service and Product Consent documents referenced here are not supplied in this Privacy Policy text.
Blood biomarker data comes from partner labs or uploads and may be used de-identified for research
Blood biomarker data covers blood test results from InsideTracker laboratory partners as well as existing blood test results ordered by a doctor or insurance company that a user uploads. InsideTracker may use blood biomarker data in a de-identified, aggregated way for InsideTracker research.
Details
Who
InsideTracker
What it does
collects from laboratory partners or user uploads and may use in a de-identified, aggregated way
What it covers
blood biomarker data
Why
for InsideTracker research
Supporting quotations
Blood biomarker data is data related to your blood test results from tests done by InsideTracker laboratory partners. You may also upload existing blood test results from tests ordered by your doctor or insurance company. We may use your blood biomarker data in a de-identified, aggregated way for InsideTracker research.
Use & Processing · Company practice
Self-Reported Information from questionnaires and surveys may be used in de-identified form for research
Self-Reported Information—such as sex, body weight, height, and diet provided in the InsideTracker questionnaire or other website surveys or forms—may be used in a de-identified way for InsideTracker research.
Details
Who
InsideTracker
What it does
collects and may use in a de-identified way
What it covers
Self-Reported Information (such as sex, body weight, height, diet)
Why
for InsideTracker research
Supporting quotations
Self-Reported Information includes information you provide in the InsideTracker questionnaire or in any other website surveys or forms, such as sex, body weight, height, diet, etc. We may use your Self-Reported Information in a de-identified way for InsideTracker research.
Use & Processing · Company practice
Personal, blood biomarker, self-reported, and DNA information are used to produce InsideTracker and genetic analyses
InsideTracker collects and uses Personal Information—including blood biomarker data, height, weight, and ethnicity—along with Self-Reported Information to produce your InsideTracker analysis, and uses DNA Information when you buy genetic services to analyze your genetic potential.
Details
Who
InsideTracker
What it does
uses to produce InsideTracker analysis and genetic potential analysis
What it covers
Personal Information (blood biomarker data, height, weight, ethnicity), Self-Reported Information, and DNA Information
Supporting quotations
We may collect and use Personal Information for the following purposes:
We use your Personal Information, including blood biomarker data, height, weight, ethnicity, along with your Self-Reported Information to produce your InsideTracker analysis. If you buy InsideTracker genetic services, we will use your DNA Information to provide you with analysis of your genetic potential.
Use & Processing · Company practice
Provided information is used to process transactions, confirm orders, bill, and deliver products or services
InsideTracker uses information you provide to process transactions made on the Platform or as necessary to perform contractual obligations to you, including order confirmation, billing, and product or service delivery.
Details
Who
InsideTracker
What it does
processes transactions, confirms orders, bills, and delivers products or services
What it covers
information you give to InsideTracker
Why
to perform contractual obligations to you
Supporting quotations
Information you give to us lets us process transactions made on the Platform or otherwise as necessary to perform our contractual obligations to you, including confirming your order, billing, and delivering products or services.
Use & Processing · Company practice
Customer support, group-usage analysis, and service improvement rely on legitimate business interests
On the basis of its legitimate business interests, InsideTracker uses information you provide to respond more efficiently to customer service requests and support needs, uses combined, de-identified information to understand how users as a group use the Services, and uses combined, de-identified information and user feedback to improve its Services.
Details
Who
InsideTracker
What it does
responds to support requests, analyzes group usage, and improves Services
What it covers
provided information, user feedback, and combined, de-identified information
Condition
on the basis of legitimate business interests
Supporting quotations
Information you provide helps us respond to your customer service requests and support needs more efficiently. We will do this on the basis of our legitimate business interests.
We may use combined, de-identified information to understand how our users as a group use the Services. We will do this on the basis of our legitimate business interests.
We may use combined, de-identified information and feedback you provide to improve our Services. We will do this on the basis of our legitimate business interests.
Use & Processing · User right or choice
Marketing and promotional communications by email, text, web, or phone use consent and allow opt-out at any time
With your consent, InsideTracker uses your Personal Information, preferences, and transaction details to keep you informed by email, text, web, or telephone about its products and services—including tailored special offers, discounts, promotions, events, and competitions—and you may opt out from any of those channels at any time.
Details
Who
InsideTracker and users
What it does
sends marketing communications with consent; users may opt out at any time
What it covers
Personal Information, preferences, and transaction details across email, text, web, or telephone
Supporting quotations
With your consent, we will use your Personal Information, preferences and details of your transactions to keep you informed by email, text, web or telephone about our products and services. These products may include tailored special offers, discounts, promotions, events, competitions and so on.
Of course, you are free to opt out from hearing from us by any of these channels at any time.
Personal Information is used to respond to user inquiries and requests
InsideTracker uses your Personal Information to respond to your inquiries, questions, and other requests on the basis of its contractual obligations, legal obligations, and legitimate interests.
Details
Who
InsideTracker
What it does
uses to respond to inquiries, questions, and requests
What it covers
Personal Information
Supporting quotations
We will use your Personal Information to respond to your inquiries, questions and/or other requests. We do this on the basis of our contractual obligations to you, our legal obligations and our legitimate interests.
Use & Processing · Company practice
Legally required and service-change notices by email or text do not require prior consent
InsideTracker uses Personal Information to send communications required by law or necessary to inform you about changes to the services or updates to the Privacy Policy. These non-promotional service messages do not require prior consent when sent by email or text message.
Details
Who
InsideTracker
What it does
sends legally required notices and service-change messages by email or text without prior consent
What it covers
Personal Information
Supporting quotations
As required by law To send you communications required by law or which are necessary to inform you about our changes to the services we provide you. For example, updates to this Privacy Policy and other legally required notices or information. These service messages will not include any promotional content and do not require prior consent when sent by email or text message. If we do not use your Personal Information for these purposes, we would be unable to meet our legal obligations.
Use & Processing · Company practice
Personal Information may be used for other purposes disclosed at collection or later with consent
InsideTracker may use your Personal Information to fulfill any other purpose for which you provide it, as disclosed at the time of collection or later with your consent.
Details
Who
InsideTracker
What it does
uses for purposes disclosed at collection or later with consent
What it covers
Personal Information
Supporting quotations
To fulfill any other purpose for which you provide Personal Information. We may use your Personal Information for purposes that we tell you about at the time we collect the information or later with your consent.
Use & Processing · Company practice
Personal Data is processed and stored in the United States, where data protection laws may differ
Segterra (InsideTracker) is located and hosts the Platform in the United States of America, and processes and stores Personal Data in the United States, which may have different data protection laws than the country in which you reside.
Details
Who
Segterra (InsideTracker)
What it does
hosts the Platform and processes and stores Personal Data
What it covers
Personal Data provided by users
Where
United States of America
Supporting quotations
Segterra (InsideTracker) is located, and the Platform is hosted, in the United States of America. In order for us to provide the Services to you, we will process and store Personal Data you provide to us in the United States of America, which may have different data protection laws than those in the country in which you reside.