You get a limited, revocable license to use the Services, which does not allow automated or agentic access
Instacart grants you a limited, non-exclusive, non-transferable, revocable license to use the Services for their intended purposes, subject to the Terms and Instacart's policies. The license does not permit automated, programmatic or agentic access except as expressly authorized under Section 4.4.
Details
Who
Instacart grants; you receive
Exception
Automated, programmatic or agentic access only as authorized under Section 4.4
Supporting quotations
Instacart grants you a limited, non-exclusive, non-transferable, revocable license to use the Services for their intended purposes
This license does not permit automated, programmatic, or agentic access except as expressly authorized under Section 4.4.
You may not use Service data or outputs to train AI systems or build a competing product
Except as otherwise authorized by Instacart, you may not use the Services, or any data, content or output made available through them (including information about products, pricing, promotions or users), to create, train, fine-tune, refine, test or improve any machine-learning model, large language model or other AI system, including for research, open-source or non-commercial purposes. You also may not use data, content or output obtained through the Services to build, enhance or provide a product or service that competes with or substitutes for any aspect of the Services.
Details
Who
You and anyone you cause to access the Services
Why
Training, testing or improving AI systems; competing products
Exception
Unless Instacart authorizes
Supporting quotations
Except as otherwise authorized by Instacart, use the Services—or any data, content, or output made available through them
to create, train, fine-tune, refine, test, or improve any machine-learning model, large-language model (LLM), or other AI system, including for research, open-source, or non-commercial purposes
Use any data, content, or output obtained through the Services to build, enhance, or provide a product or service that competes with or substitutes for any aspect of the Services.
Qualifications & exceptions
The AI-training ban has no research or non-commercial carve-out; it applies "except as otherwise authorized by Instacart".
Software may update automatically, and open-source licenses control for the software they cover
You may access the Services through downloadable software, which may update automatically on your device. Some portions of the Services are governed by open-source licenses. If a conflict arises between the Terms and an open-source license, the open-source license controls, but only for the software or portion of the software it applies to.
Details
Condition
Conflict between the Terms and an open-source license
Supporting quotations
you may access the Services through downloadable software, which may update automatically on your device
Some portions of the Services are governed by open-source licenses.
the open-source license will control but only with respect to the software, or portion of the software, to which it applies
Content & IP Rights · Restriction or exception
You are responsible for content submitted through Automated Systems, and the content license covers it
You are responsible for any content, data or instructions submitted to the Services through any Automated System. Instacart's license to use user content (Section 5.1) includes content submitted by or through Automated Systems acting on your behalf.
Details
Who
You
What it covers
Content submitted by or through Automated Systems
Supporting quotations
You are responsible for any content, data, or instructions submitted to the Services via any Automated System.
Instacart's license to use user content (see Section 5.1) includes content submitted by or through Automated Systems acting on your behalf.
You grant Instacart a non-exclusive, worldwide, royalty-free, transferable, sublicensable license
You keep rights in content you submit but are solely responsible for it and represent you can license it
You retain any rights in content you upload or submit to the Services, such as text, images, video, recipes, lists or links, but you are solely responsible for that content. By submitting content you represent that you either own it or have authority to grant Instacart the rights described, and that your content and its use as contemplated by the Terms does not violate any third party's intellectual property, privacy or other rights.
Details
Who
You
What it covers
Content you upload or submit: text, images, video, recipes, lists, links
Supporting quotations
You retain any rights in any content you upload or submit to the Services
but you are solely responsible for that content
you represent that you either own the content or have the authority to grant us the rights described here
Content & IP Rights · Permission or license
You give Instacart a broad license to your content, including to develop and evaluate machine-learning models
You grant Instacart a non-exclusive, worldwide, royalty-free, transferable, sublicensable license to host, store, reproduce, display, modify, distribute and otherwise use any content you provide to or through the Services, including text, images, prompts, feedback, voice or other submissions. The stated purposes are to operate, secure and improve the Services and related technologies, including maintaining functionality, preventing fraud, enhancing search and recommendations, and developing, improving and evaluating machine-learning models or related technologies that support the Services.
Details
Who
Instacart
What it covers
Any content you provide, including prompts, feedback and voice
Why
Operate, secure and improve the Services; train and evaluate machine-learning models that support the Services
Supporting quotations
You grant Instacart a non-exclusive, worldwide, royalty-free, transferable, sublicensable license to host, store, reproduce, display, modify, distribute, and otherwise use any content you provide to or through the Services
(including text, images, prompts, feedback, voice, or other submissions)
to operate, secure, and improve the Services and related technologies
develop, improve, and evaluate machine-learning models or related technologies that support the Services
Qualifications & exceptions
The license is for the stated purposes: operating, securing and improving the Services and related technologies.
Not stated here
The Terms do not state how long the license lasts, whether you can withdraw content, or how it interacts with the Privacy Policy, which is not supplied.
Instacart may remove or disable access to any content you provide, in its sole discretion and for any reason
Instacart may, in its sole discretion and for any reason, including if it believes the content violates the Terms, the Community Guidelines or other policies, remove or disable access to any content you provide.
Details
Who
Instacart
What it does
Remove or disable access to content you provide
Supporting quotations
We may in our sole discretion, for any reason (including without limitation if we believe it violates these Terms, our Community Guidelines, or other policies) remove or disable access to any content you provide.
Content & IP Rights · Permission or license
Feedback you give can be used by Instacart for any purpose without restriction or payment
If you provide feedback or comments, you grant Instacart the right to use them for any purpose without restriction or payment to you.
Details
Why
Any purpose, without restriction or payment
Supporting quotations
If you provide feedback or comments, you grant Instacart the right to use them for any purpose without restriction or payment to you.
Content & IP Rights · Restriction or exception
You keep rights in your AI inputs, Instacart owns outputs, and you may use outputs only personally and non-commercially
You retain rights in prompts, queries and other content you submit to the AI Features ("Inputs"), but Inputs are part of the content you provide under Section 5.1, so the same license to Instacart and the same responsibilities apply. Instacart owns all AI-generated content ("Outputs"). You may use Outputs generated for you for personal, non-commercial use under the Terms. You gain no ownership interest in Outputs and no rights in the underlying models, algorithms, datasets or technology, and Outputs may be similar to content given to other users.
Details
Who
You keep Inputs; Instacart owns Outputs
Condition
Outputs may be used only for personal, non-commercial use
Supporting quotations
You retain any rights in prompts, queries, and other content you submit to Instacart’s AI Features ("Inputs").
Inputs are part of the content you provide under Section 5.1, and the same license and responsibilities apply.
Instacart owns all AI-generated content ("Outputs").
You may use Outputs generated for you for your personal, non-commercial use under these Terms.
You do not acquire any ownership interest in Outputs or any rights in the underlying models, algorithms, datasets, or technology used to generate Outputs.
to operate, secure, and improve the Services and related technologies
Qualifications & exceptions
Your use of Outputs is limited to personal, non-commercial use.
The Section 5.1 license, including its purposes, applies to Inputs.
Using the Services gives you no rights in Instacart's intellectual property
Using the Services does not give you rights in Instacart's intellectual property. It does not give you the right or license to frame, use, copy, reproduce or display Instacart's copyrighted material, trademarks, service marks, patents or other proprietary rights, except as expressly permitted in writing by Instacart.
Details
Exception
Unless expressly permitted in writing by Instacart
Supporting quotations
Using the Services does not give you rights in Instacart’s intellectual property
Using the Services does not give you the right or license to frame, use, copy, reproduce, or display any of Instacart's copyrighted material, trademarks, service marks, patents, or other proprietary rights, except as expressly permitted in writing by Instacart.
Content & IP Rights · Company commitment
Instacart follows a DMCA-style policy and may terminate repeat infringers without notice
Instacart says it respects the intellectual property rights of others and has a copyright and trademark policy in accordance with the Digital Millennium Copyright Act and other applicable laws. It will respond to valid infringement notices and, at its sole discretion and without notice, may terminate users who repeatedly infringe or violate others' intellectual property rights.
Details
Who
Instacart
Exception
May terminate repeat infringers at its sole discretion and without notice
Supporting quotations
We have implemented a copyright and trademark policy in accordance with the Digital Millennium Copyright Act (DMCA) and other applicable laws.
We will respond to valid infringement notices and, at our sole discretion and without notice, may terminate users who repeatedly infringe or violate others’ intellectual property rights.
Content & IP Rights · Procedure
Copyright complaints go to Instacart's agent with a signature, description, contact details and proof of authority
To report copyright infringement, send a written notice to Instacart's designated Copyright Agent. The notice must include an electronic or physical signature of the copyright owner or authorized agent, a description of the infringing material and how to locate it on the Services, the sender's full contact information, and a letter of authorization from the brand or content owner. Further required statements follow in the next paragraphs.
Details
Who
Copyright owner or authorized agent sending the notice
What it covers
Written notice with signature, description, contact information, letter of authorization
Supporting quotations
If you believe content available on the Services infringes your copyright, send a written notice to our designated Copyright Agent (contact information below). Your notice must include:
An electronic or physical signature of the copyright owner or authorized agent;
A description of the infringing material and how to locate it on the Services (for example, URL);
Your full contact information (name, title, address, phone number, email);
Letter of Authorization from the brand or content owner;
Content & IP Rights · Procedure
Copyright notices also need a good-faith statement and a statement under penalty of perjury
In addition to the signature, description and contact details, a copyright complaint must include a letter of authorization from the brand or content owner, a statement that the sender has a good faith belief the use is not authorized by the copyright owner, its agent or the law, and a statement, made under penalty of perjury, that the information is accurate and that the sender is the copyright owner or authorized to act for the owner.
Details
What it covers
Good-faith statement; statement under penalty of perjury
Supporting quotations
Letter of Authorization from the brand or content owner;
A statement that you have a good faith belief the use is not authorized by the copyright owner, its agent, or the law; and
A statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the owner’s behalf.
Content & IP Rights · Procedure
Trademark complaints go to the Copyright Agent with as much detail as possible
If you believe content on the Services infringes your trademark, you send a notice to Instacart's Copyright Agent. Instacart asks you to include as much detail as possible so it can respond quickly, such as a description of the trademark, registration numbers, your full contact information, a letter of authorization from the trademark owner, an electronic or physical signature of the owner or authorized agent, and a description of the allegedly infringing products or services and where they appear. Unlike the copyright process, these items are suggested ("such as") rather than required.
Details
Who
Trademark owner or authorized agent
What it covers
Notice with description, registration numbers, contact details, authorization, signature, description of infringement
Supporting quotations
If you believe content available on the Services infringes your trademark, send a notice to our Copyright Agent (contact information below). Please include as much detail as possible so we may respond quickly, such as:
A description of your trademark(s);
Registration number(s);
Your full contact information (name, title, address, phone number, email);
Letter of Authorization from the trademark owner;
Electronic or physical signature of the trademark owner or authorized agent;
Description of the allegedly infringing products or services and where those products/services appear on the Services.
Qualifications & exceptions
The listed items are introduced with "such as" and "Please include", so they are described as suggestions, not strict requirements.
Content & IP Rights · Procedure
IP notices go to Instacart's Copyright Agent in San Francisco or by email
Notices about intellectual property go to Instacart, ATTN: Copyright Agent, 50 Beale St., Suite 600, San Francisco, CA 94105, or to copyright@instacart.com.