Fraud and Security Notice

Charges & Financial Obligations · Context

The notice mentions $0 liability protection but gives no terms for it

Under the Experience layer, Mastercard says its services include its global $0 liability protection. This notice does not state what the protection covers, which cards or transactions qualify, or how to claim it. For enquiries about your Mastercard card and your purchases, the notice directs you to your financial institution or merchant.

Supporting quotations

including our global $0 liability protection

For enquiries about your Mastercard card and your purchases, please contact your financial institution or merchant.

Not stated here

• What the $0 liability protection covers, which cards or transactions qualify and how to claim it are not stated in this notice.

Charges & Financial Obligations · Company practice

Fraud models may lead your institution or merchant to decide whether to verify your identity or authorize a payment

Mastercard says the use of its models may lead your financial institution, merchant or service provider to make decisions whether or not to verify your identity or authorize your payment.

Supporting quotations

The use of these models may lead your financial institution, merchant or service provider to make decisions whether or not to verify your identity or authorize your payment.

Qualifications & exceptions

• The decision is described as made by your financial institution, merchant or service provider, following use of the models.

Not stated here

• The notice does not say how a person can contest or ask for review of such a decision.