Loyalty and Rewards Notice

Mastercard · agreement dated February 9, 2026 · Official agreement

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2 of 32 cards in Account & Service Control

Account & Service Control · Company practice

Managing Program accounts and inquiries: consent or direction, contract, legal obligation or legitimate interest

For creating and managing your Program account(s), providing services, communicating with you about the Programs and responding to your inquiries, the table lists four legal bases: you consented to or directed the use of your Personal Information; the processing is necessary for entering into or performing a contract to which you are a party; the processing is necessary for compliance with a legal obligation or other regulatory obligations; or Mastercard or a third party has a legitimate interest in using your Personal Information to create and manage accounts, provide services and respond to your inquiries.

Details not recorded for this card

Supporting quotations

Create and manage your Program account(s), provide our services, communicate with you about the Programs and respond to your inquiries.
You consented to or directed the use of your Personal Information; or
The processing is necessary for entering into, or performance of a contract to which you are a party; or
The processing is necessary for compliance with a legal obligation or other regulatory obligations; or
We, or a third party, have a legitimate interest in using your Personal Information to create and manage accounts, provide our services, and respond to your inquiries.

Qualifications & exceptions

  • Legal bases depend on the country in which you are located.

Account & Service Control · Procedure

Questions about your card or purchases go to your financial institution or merchant

For enquiries about your Mastercard card and your purchases, the notice tells you to contact your financial institution or merchant, whose contact details can be found on their websites.

Details
What it does
Contact your financial institution or merchant

Supporting quotations

For enquiries about your Mastercard card and your purchases, please contact your financial institution or merchant. More information about how to contact them can be found on their websites.
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