NordVPN Terms of Service

Legal Rights & Agreement Rules · Context

These General Terms cover Nord websites, its services and its Software

The General Terms govern use of Nord's websites and of NordVPN, NordPass, NordLocker and other Nord services, together with any Software Nord provides for them. Together with the Subscription Terms and any applicable Service-Specific Terms they make up "the Terms". "Software" means the apps Nord provides for mobile, desktop, smart TV or other supported devices, related software including Updates, and accompanying documentation. The saved text is dated "Last Updated: August 9, 2026".

Supporting quotations

Last Updated: August 9, 2026

These General Terms govern the use of and access to Nord's websites ("Websites").

These General Terms also govern your use of and access to the NordVPN, NordPass, NordLocker, and other services

These General Terms, the Subscription Terms, and any applicable Service-Specific Terms

"Software" means any applications for mobile, desktop, smart TV, or other supported devices

Qualifications & exceptions

• The Subscription Terms and the Service-Specific Terms are separate documents that are not part of this saved text.

Not stated here

• "other services" is not listed, so the full set of Nord services these General Terms reach is not stated here.

Legal Rights & Agreement Rules · Context

"Nord" is nordvpn S.A., a company based in Panama

In the Terms, "Nord", "we", "us" and "our" mean nordvpn S.A., with a registered address in Panama City, Republic of Panama. That is the company that is the other party to the Terms.

Supporting quotations

means nordvpn S.A., PH F&F TOWER, 50th Street & 56th Street, Suite #32-D, Floor 32, Panama City, Republic of Panama

Qualifications & exceptions

• Later sections name other Nord-group companies, for example regional payment processors, that are not the contracting party.

Legal Rights & Agreement Rules · Context

The Privacy Policy is part of the Terms, but its text is not in this document

The General Terms point to Nord's Privacy Policy for how it collects and processes personal data, and say that policy is incorporated by reference into the Terms. This agreement therefore does not itself describe what personal data Nord collects or how it is used; that text was not supplied for this analysis.

Supporting quotations

For information on how we collect and process your personal data, please read our Privacy Policy.

Our Privacy Policy is incorporated by reference into the Terms.

Not stated here

• The contents of the Privacy Policy are not supplied, so nothing about data collection, logging or sharing can be taken from this analysis.

Legal Rights & Agreement Rules · Company practice

You accept the Terms by creating an account, downloading Software or using the services

The Terms are a binding agreement between Nord and you (or those you legally represent). You agree to them by creating an account, by downloading Software or accessing or using the services and websites, or by otherwise electronically agreeing. Nord states that its services are offered conditioned on acceptance and that if you do not agree you should not access or use the services or websites. Accepting therefore happens by use, not only by clicking a button.

Supporting quotations

the Terms constitute a binding legal agreement between Nord and you or those you legally represent ("you")

(i) creating a user account and/or other accounts to use the Services ("Account"); (ii) downloading Software or accessing/using its Services and Websites; or (iii) otherwise electronically agreeing to be bound by these Terms.

IF YOU DO NOT AGREE TO BE BOUND BY THESE TERMS OR ANY PROVISIONS CONTAINED HEREIN, PLEASE DO NOT ACCESS AND USE OUR SERVICES AND/OR WEBSITES.

Legal Rights & Agreement Rules · Restriction or exception

Product-specific terms apply on top of the General Terms and win in a conflict

Besides the General Terms, separate Service-Specific Terms apply to certain services; the text lists NordVPN, NordPass, NordLocker and NordLabs Additional Terms. By using a service you also agree to its Service-Specific Terms. If a clause in the Terms conflicts with the Service-Specific Terms, the Service-Specific Terms prevail for that service. The General Terms alone therefore do not show every rule that applies to NordVPN.

Supporting quotations

In addition to the General Terms, other terms, conditions, and limitations specific to certain Services ("Service Specific Terms") apply to your use and access to such Services:

NordVPN Additional Terms

NordPass Additional Terms

NordLocker Additional Terms

NordLabs Additional Terms

the Service-Specific Terms prevail in relation to that specific Service(s)

see Section 2 of the General Terms below

Qualifications & exceptions

• Priority applies only to the specific service concerned, and only where there is a conflict or inconsistency.

Not stated here

• The NordVPN, NordPass, NordLocker and NordLabs Additional Terms are not supplied, so what they change is unknown.
• The text refers to "Section 2"; the saved text does not print section numbers.

Legal Rights & Agreement Rules · Context

The Terms apply to free versions of services as well as paid ones

Nord says its services are usually paid, and that it may also offer versions of some services free of charge. The Terms apply to both the paid and the free versions.

Supporting quotations

Our Services are usually provided for payment. We may also offer versions of certain Services free of charge. The Terms apply to both types of Services.

Legal Rights & Agreement Rules · Company practice

Nord can change the Terms, and continued use counts as accepting the changes

Nord may amend the Terms from time to time for listed reasons: to comply with law or the orders or recommendations of authorities, to add or remove functionality, to correct errors, to clarify, to prevent abuse or harm, or "for any other valid reason". You are told you must review the Terms from time to time. Nord says it will notify you in advance, by reasonable means such as in-app notifications, website messages or email, of material changes that affect your rights or obligations. Unless stated otherwise, each update takes effect on the date listed, when the amended Terms are published, and continued use is treated as acceptance. You can end the relationship after the effective date by deleting your account and/or not accessing the websites.

Supporting quotations

we may need to update the Terms by amending them from time to time

(vii) for any other valid reason (e.g., for security reasons)

it is your obligation to review the Terms from time to time in order to stay informed of the current rules and obligations

We will notify you of any material changes to the Terms that affect your rights or obligations in advance by reasonable means (such as in-app notifications, messages on our Websites, or by email).

Unless stated otherwise, each update to the Terms comes into force on the date listed above, when the amended Terms are published.

Your continued use of the Services/Websites will be treated as acceptance of the amended Terms.

You can end your relationship with us at any time after the effective date of the updated Terms by deleting your Account and/or not accessing our Websites.

Qualifications & exceptions

• Advance notice is promised only for material changes that affect your rights or obligations; other changes are not described as notified.
• Updates come into force when published unless stated otherwise, which sits alongside the promise of notice in advance.

Not stated here

• The text does not say how far in advance notice is given or whether you can reject a change without ending the relationship.

Legal Rights & Agreement Rules · Restriction or exception

You agree not to do, or encourage or enable others to do, the listed prohibited acts

The prohibited-use list that follows is introduced by a promise that you yourself shall not do the listed things, and shall not encourage or enable others to. The first listed item bars using, assisting, encouraging or enabling others to use the services or websites for unlawful, illicit, criminal or fraudulent activities. The full list is set out in the next section.

Supporting quotations

You agree that you yourself shall not, nor encourage or enable others to:

use, assist, encourage, or enable others to use the Services/Websites for any unlawful, illicit, illegal, criminal, or fraudulent activities

Qualifications & exceptions

• This is a lead-in; the substantive prohibitions are in the list items that follow.

Legal Rights & Agreement Rules · Restriction or exception

You are responsible for following the laws where you are and where your traffic goes

You must stay informed about the laws of the places that concern you and your use of the services. You acknowledge that you use the services in the country where you are located at the time, on your own initiative, and that you are solely responsible for complying with local laws and with the laws of any country with which or through which you communicate, transmit or receive data, to the extent those laws apply to you.

Supporting quotations

It is your responsibility to remain informed and understand the laws and regulations of the jurisdiction or venue that concerns you, your actions, and your use of the Services.

you access and use the Services in the country in which you are located at the time of such access, that you use the Services on your own initiative

you are solely responsible for complying with the local laws and regulations, as well as the laws and regulations of any country with which or through which you communicate, transmit, or receive data (to the extent that such laws are applicable in your case)

Qualifications & exceptions

• Responsibility for laws of other countries is limited to "the extent that such laws are applicable in your case".

Legal Rights & Agreement Rules · Restriction or exception

Nord does not promise error-free service and can change or end it at any time

You are told that complex software is never wholly free from defects, errors and bugs, and Nord gives no warranty that the services will be free from them, which may cause downtime, data loss, corrupt data, service delay, mistakes or out-of-date information. Notwithstanding any other provision of the Terms, Nord reserves the right to modify, suspend or terminate access to the services or any functionality at any time, and to the fullest extent permitted by applicable law is not liable for making those changes. Nord also disclaims liability for damages caused by downtime from human, digital, mechanical, telecommunication, software and other failures, to the fullest extent permitted by law.

Supporting quotations

We give no warranty or representation that the Services will be wholly free from defects, errors, and bugs, which may cause downtime, loss of data, corrupt data, service delay, mistakes, out-of-date information, or other.

Notwithstanding any other provision of the Terms, we reserve the right to modify, suspend, or terminate access to the Services (or any functionality comprising a part of the Services) at any time.

In no event (to the fullest extent permitted under the applicable law) shall we be held liable for making these changes.

(to the fullest extent permitted by applicable law) disclaim liability for any damages incurred by you due to such downtime

Qualifications & exceptions

• The liability exclusions are "to the fullest extent permitted under the applicable law".

Not stated here

• The text does not say how much notice, if any, is given before functionality is modified or removed under this clause.

Cross-references

• contrast (model-proposed): Nord can change the services at will, but refunds prepaid fees if it permanently discontinues one — One clause lets Nord modify, suspend or terminate the services at any time and disclaims liability for the changes; another says that if Nord permanently discontinues a service bought directly from it, prepaid fees are refunded pro rata (with exceptions). Both sit in the Terms: the right to end the service is broad, while the refund applies to permanent discontinuation of a directly purchased service.

Legal Rights & Agreement Rules · Restriction or exception

You use the services at your own risk, and Nord disclaims responsibility for other users' actions

You acknowledge inherent risks in relying on, using, transmitting or retrieving data or content over the internet and that you use the services and websites at your own risk. Nord disclaims all responsibility and liability for the actions of its users and visitors when they access or use the services or websites.

Supporting quotations

there are inherent risks in relying upon, using, transmitting, or retrieving any data and/or content via the internet

you are using the Services and/or Websites at your own risk

Nord disclaims all responsibility and liability for the actions of its users and/or visitors when they access or use the Services and/or Websites

Legal Rights & Agreement Rules · Restriction or exception

The services are provided "as is": Nord disclaims all warranties and you assume the risk

The services and websites are provided on an "as is" and "as available" basis. Nord makes no representation or warranty about completeness, accuracy, suitability, functionality, availability or operation, and says it does not control your use or warrant the results. You assume all risks and responsibility for your use and for any loss of or errors in data or information. To the full extent permitted by law, Nord disclaims all express or implied warranties, including merchantability, fitness for a particular purpose and non-infringement, and does not warrant that your use will not infringe third-party rights, that the services will be available, or that operation will be error-free or uninterrupted. Some jurisdictions may not allow some exclusions, so they may not apply to you, and you may have other rights that vary by jurisdiction.

Supporting quotations

THE SERVICES AND WEBSITES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.

YOU ASSUME ALL RISKS AND RESPONSIBILITY FOR YOUR USE OF THE SERVICES/WEBSITES AND FOR ANY LOSS OF OR ERRORS IN ANY DATA OR INFORMATION.

TO THE FULL EXTENT PERMITTED BY THE APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING (BUT NOT LIMITED TO) THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT

NOR THAT THE OPERATION OF THE SERVICES/WEBSITES WILL BE ERROR-FREE OR UNINTERRUPTED

SOME JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY BY JURISDICTION.

Qualifications & exceptions

• The disclaimer applies "to the full extent permitted by the applicable law" and may not apply in jurisdictions that do not allow some exclusions.

Legal Rights & Agreement Rules · Restriction or exception

Nord excludes nearly all damages and caps total liability at what you paid in 12 months

To the fullest extent permitted by applicable law, neither Nord nor its parents, subsidiaries, affiliates, employees, officers or directors are liable for any direct, indirect, punitive, incidental, special, consequential or other damages, including loss of data or information, loss of business and lost profits, arising from or related to the Terms or the use or inability to use the services, whether in contract, tort, strict liability or otherwise, even if advised of the possibility. Nord's total aggregate liability relating to the Terms may not exceed what you paid to Nord during the twelve months immediately before the event giving rise to the liability, and does not include attorney fees or court costs, irrespective of laws that may prescribe otherwise. Some jurisdictions restrict limits on liability, in which case Nord's liability is limited to the fullest extent applicable law permits.

Supporting quotations

TO THE FULLEST EXTENT PERMITTED BY THE APPLICABLE LAW, NEITHER NORD, NOR ANY OF ITS PARENTS, SUBSIDIARIES OR AFFILIATES, NOR ANY OF THEIR EMPLOYEES, OFFICERS OR DIRECTORS, SHALL BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR OTHER DAMAGES

LOSS OF DATA OR INFORMATION OF ANY KIND, LOSS OF BUSINESS, LOST PROFITS

THE TOTAL AGGREGATE LIABILITY OF NORD ARISING OUT OF (OR RELATING TO) THE TERMS SHALL NOT EXCEED WHAT YOU PAID TO NORD DURING TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO SUCH LIABILITY

AND SHALL NOT INCLUDE ATTORNEY FEES OR COURT COSTS IRRESPECTIVE OF ANY LAWS OR STATUTES THAT MAY PRESCRIBE OTHERWISE

Some jurisdictions restrict or do not allow the limitation of liability in contracts

the liability of Nord shall be limited to the fullest extent permitted by the applicable law

Qualifications & exceptions

• The exclusion and cap apply "to the fullest extent permitted by the applicable law".
• Where a jurisdiction restricts or forbids limits on liability, certain provisions of the section may not apply to you.

Not stated here

• The text does not say how the cap applies if you paid nothing (for example a free version), only that it refers to what you paid in the prior twelve months.

Cross-references

• qualified by (model-proposed): Where local law bars a liability limit, that limit may not apply to you — The liability exclusion and cap are qualified by the statement that in jurisdictions that restrict such limits certain provisions may not apply and liability is limited to the fullest extent applicable law permits.

Legal Rights & Agreement Rules · Restriction or exception

You acknowledge that the fees reflect the allocation of risk in the liability limits

You acknowledge that the fees you pay reflect the allocation of risk set out in the Terms, and that Nord would not have entered into the agreement with you without the limitations on its liability in this section.

Supporting quotations

YOU ACKNOWLEDGE THAT THE AMOUNT OF FEES PAYABLE BY YOU TO NORD HEREUNDER REFLECT THE ALLOCATION OF RISK SET FORTH IN THE TERMS

NORD WOULD NOT HAVE ENTERED INTO THE AGREEMENT WITH YOU WITHOUT THE LIMITATIONS ON ITS LIABILITY CONTAINED IN THIS SECTION

Legal Rights & Agreement Rules · Restriction or exception

Where local law bars a liability limit, that limit may not apply to you

Some jurisdictions restrict or do not allow limits on liability in contracts, for example for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, willful misconduct or gross negligence. As a result, some provisions of the liability section may not apply to you. Where such a restriction applies, Nord's liability is limited to the fullest extent permitted by applicable law.

Supporting quotations

Some jurisdictions restrict or do not allow the limitation of liability in contracts (e.g., prohibiting the limitation of liability for death or personal injury caused by the other party's negligence, fraud, or fraudulent misrepresentation, willful misconduct, or gross negligence).

certain provisions of this section may not apply to you

In cases where such restrictions on the limitation of liability apply, the liability of Nord shall be limited to the fullest extent permitted by the applicable law.

Qualifications & exceptions

• The examples are introduced by "e.g.", so they are not an exhaustive list of what local law may protect.

Not stated here

• The text does not say which jurisdictions or which US state laws may restrict the limits.

Cross-references

• qualifies (model-proposed): Nord excludes nearly all damages and caps total liability at what you paid in 12 months — The liability exclusion and cap are qualified by the statement that in jurisdictions that restrict such limits certain provisions may not apply and liability is limited to the fullest extent applicable law permits.

Legal Rights & Agreement Rules · Restriction or exception

You must defend and compensate Nord and others for losses from your breach, use or credentials

You agree, at your own expense, to indemnify, defend and hold harmless Nord, its parents, subsidiaries and affiliates and their officers, directors, employees, agents, distributors and licensees against judgments, losses, damages, liabilities, costs, claims, demands, suits and expenses, including reasonable attorneys' fees and expert witness fees, arising from or related to: your breach of the Terms; your or any other user of your account's use of the services or websites; your violation of third-party rights including intellectual property or privacy; your violation of applicable laws; your negligence or willful misconduct; or any other party's access to and use of the services with your access credentials. Nord is not responsible for delay or disruption to your use of the services caused by circumstances falling under this section.

Supporting quotations

You agree to, at your own expense, indemnify, defend, and hold harmless Nord, its parents, subsidiaries, and affiliates, and their officers, directors, employees, agents, distributors, and licensees

(ii) your (or any other users of your Account) use of the Services/Websites

(vi) any other party's access to and use of the Services with your access credentials

Nord shall not be responsible for any delay or disruption to your use of the Services (including any resulting damages) caused by circumstances falling under this section.

Qualifications & exceptions

• The indemnity reaches use by "any other users of your Account" and access by "any other party" using your credentials.
• This clause does not itself state a limit "to the extent permitted by applicable law".

Not stated here

• The text does not say whether the indemnity is capped.

Legal Rights & Agreement Rules · Context

Sections 7 to 15 and any sections that must continue survive termination or expiration

Sections 7 to 15 of the General Terms survive termination or expiration of the Terms for any reason, along with any other sections that, explicitly or by their nature, must remain in effect. The saved text does not print section numbers, so which sections are 7 to 15 is not stated; counting the section headings in order suggests the licence and intellectual property section through governing law and dispute resolution.

Supporting quotations

Sections 7 to 15 of these General Terms will survive the termination or expiration of the Terms for any reason

as well as any other sections of the Terms that, either explicitly or by their nature, must remain in effect even after the termination or expiration of the Terms

Qualifications & exceptions

• The mapping of numbers 7 to 15 to sections is a count of headings, an inference; the numbers are not printed in the saved text.

Not stated here

• Which exact sections "by their nature" survive is not specified.

Legal Rights & Agreement Rules · Restriction or exception

For Apple App Store and iOS use, Apple is not your contract party and can enforce the Terms against you

This section applies to Software acquired from the Apple App Store or used on an iOS device. The Terms are between you and Nord, not Apple, and Apple is not responsible for the services or their content or for providing support. If the services fail to conform to an applicable warranty you may notify Apple, which will refund the purchase price, and Apple has no other warranty obligation to the maximum extent permitted by law. Apple is not responsible for addressing claims relating to the service or your possession and use of it, including product liability, legal or regulatory non-conformity and consumer protection claims, or for defending third-party intellectual property infringement claims. You agree to comply with applicable third-party terms. Apple and its subsidiaries are third-party beneficiaries of the Terms and, once you accept them, have the right to enforce them against you.

Supporting quotations

This Section applies to any Software that you acquire from the Apple App Store or use on an iOS device.

These Terms are concluded between you and Nord, not with Apple, and Apple is not responsible for the Services and the content thereof.

To the extent that the Services fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the Service to you

Apple, and Apple's subsidiaries, are third party beneficiaries of these Terms, and upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third party beneficiary of these Terms.

Qualifications & exceptions

• The Apple warranty refund applies only to the extent the services fail to conform to an applicable warranty.

Legal Rights & Agreement Rules · Restriction or exception

Software from other app stores is also subject to those stores' terms; Nord remains the licensor

If you download the Software from another store, platform or marketplace, such as Google Play, Amazon Appstore, Microsoft Store, Samsung Galaxy Store or HUAWEI AppGallery, you acknowledge that you have read, understood and agree to that store's customer terms of use. Nord is the licensor of the Software and the provider of the services, and the store or marketplace operator is not a party to the Terms.

Supporting quotations

If our Software is downloaded from any other store, platform, or marketplace

you acknowledge that you have read, understood, and agree to the customer terms of use of such stores, platforms, and marketplaces

Nord is the licensor of the Software and the provider of the Services, and any third party (e.g., the operator of the store, platform, or marketplace) is not party to the Terms.

Not stated here

• The stores' own terms are not supplied.

Legal Rights & Agreement Rules · Restriction or exception

The Terms are governed by Panama law, but mandatory local consumer law can still apply

The Terms are governed by the law of Panama, excluding its conflict-of-laws principles. The text recognizes that some countries, including countries of the European Union, require contracts to be governed by the mandatory provisions of the consumer's own country's law, and says that in those cases the mandatory local provisions of the country where you live apply. The clause names countries that require this by law; it does not state how this works for United States residents.

Supporting quotations

The Terms shall be governed by the law of Panama, excluding its conflicts of laws principles.

some countries (including countries of the European Union) have laws that require contracts to be governed by the mandatory provisions of the local laws of the consumer's country

the mandatory provisions of the local laws of your country of residence shall apply

Qualifications & exceptions

• The local-law carve-out applies only "in such cases", where a country's law requires consumer contracts to follow local mandatory provisions.

Not stated here

• Whether any United States state consumer law applies is not stated; the clause gives European Union countries as its example.

Legal Rights & Agreement Rules · Procedure

Before filing a claim, try to resolve it informally by sending Nord a written notice

Nord says it strives to address your concerns without formal legal proceedings. Before filing a claim against Nord, you are asked to try to resolve the dispute informally by sending a written notice using the "Contact us" details. The notice must include your name, a detailed description of the dispute and the relief you seek. Nord will try to resolve the dispute by contacting you by email. If the dispute is not resolved, you or Nord may bring formal proceedings.

Supporting quotations

Before filing a claim against Nord, please try to resolve the dispute informally by sending us a written notice

Your notice must include your name, a detailed description of the dispute, and the relief you seek.

We will try to resolve the dispute informally by contacting you via email.

If the dispute is not resolved, you or Nord may bring formal proceedings.

Qualifications & exceptions

• The request to try informal resolution first is phrased as "please try"; the text does not say a claim is barred without it.

Not stated here

• No time period for the informal stage is stated.

Legal Rights & Agreement Rules · Restriction or exception

Court claims go to the courts of Panama, subject to local consumer rights

You and Nord agree that any judicial proceedings to resolve claims relating to the Terms will be brought before the courts of Panama. If you live in a country, including countries of the European Union, where the law gives consumers the right to bring disputes in their local courts, the mandatory provisions of the local laws of your country of residence apply. This General Terms text names courts as the forum and does not mention arbitration or class actions; the NordVPN Additional Terms are not supplied.

Supporting quotations

any judicial proceedings to resolve claims relating to the Terms will be brought before the courts of Panama

If you reside in a country (including countries of the European Union) where the law provides consumers with the right to bring disputes in their local courts, the mandatory provisions of the local laws of your country of residence shall apply.

Qualifications & exceptions

• The local-court carve-out applies only where the consumer's country law gives a right to bring disputes in local courts.

Not stated here

• The saved text has no arbitration clause or class-action waiver; the Service-Specific Terms for NordVPN are not supplied and may say more.
• How this applies to a United States resident is not stated.

Legal Rights & Agreement Rules · Restriction or exception

Service coverage, speed and availability can vary and can be unavailable without notice

Nord aims to provide the services at all times and keeps working on improvements, but the actual coverage, speeds, locations and quality may vary. The services may be unavailable without prior notice, including when Nord tests, updates, expands, adds or removes services, features and functionality; when it has temporary interruptions from technical difficulties, maintenance or human error; or when events beyond its control occur, such as unpredictable weather or force majeure events.

Supporting quotations

the actual coverage, speeds, locations, and quality of Services may vary

Our Services may be not available without a prior notice, including when (i) we test, update, expand, add, or remove our Services, features, and functionalities

(iii) we are subject to events beyond our control (e.g., unpredictable weather conditions and other force majeure events)

Legal Rights & Agreement Rules · Context

If a provision is invalid, it is trimmed and the rest of the Terms stay in force

If a competent authority finds any provision of the Terms unenforceable or invalid, that provision is limited or removed to the minimum extent necessary so the other provisions remain in full force and effect.

Supporting quotations

that provision shall be limited or eliminated to the minimum extent necessary so that the other provisions of the Terms otherwise remain in full force, in effect, and enforceable

Legal Rights & Agreement Rules · Permission or license

You cannot transfer the Terms, but Nord can, including in a merger or sale

You may not assign the Terms, or any rights or interests under them, or delegate your obligations without Nord's prior written consent. Nord can assign, transfer and delegate any of its rights and obligations under the Terms to selected third parties without your consent, including in a corporate reorganization, merger, acquisition, or sale or transfer of all or substantially all company assets. Nord says it will notify you of any material changes that affect your rights or obligations by reasonable means, such as email.

Supporting quotations

You may not assign the Terms (or any rights or interests under the Terms) or delegate any obligations to be performed under the Terms without the Nord's prior written consent.

Nord can assign, transfer, and delegate any of its rights and obligations under the Terms to selected third parties without your consent

in the event of corporate reorganization, merger, acquisitions, sale, or transfer of all or substantially all of company assets

We will notify you of any material changes that affect your rights or obligations by reasonable means (e.g., by email).

Qualifications & exceptions

• "including (but not limited to)" introduces the corporate-event examples, so Nord's right to assign is not limited to them.

Not stated here

• The text does not say what happens to your account or personal data on a transfer; the Privacy Policy is not supplied.

Legal Rights & Agreement Rules · Restriction or exception

The services may use third-party components, and the disclaimers extend to them

The services, Software and websites may incorporate, embed, be combined with, or otherwise interact with third-party programs, applications, services, links and components. The "Disclaimer of warranties" and "Limitation of liabilities" sections apply to that interaction. Links on Nord's websites to other websites, including social media sites such as Facebook, Instagram and LinkedIn, are provided for your information only, and you are asked to review the third party's terms before any transaction.

Supporting quotations

our Services, Software, and Websites, may incorporate, embed, be combined with, or may otherwise interact with third-party computer programs, applications, services, links, and components ("Third-Party Components")

"Disclaimer of warranties" and "Limitation of liabilities" sections apply to the foregoing interaction with Third-Party Components

they are provided for your information only

Not stated here

• The specific third-party components are not listed, so what data they handle is not stated.

Legal Rights & Agreement Rules · Permission or license

You may link to Nord's websites, but not in a way that implies endorsement

You may link to Nord's websites if you do so fairly and legally and in a way that does not damage Nord's reputation or take advantage of it. You must not link in a way that suggests any association, approval or endorsement by Nord where none exists.

Supporting quotations

You may link to our Websites, provided that you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

you must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part where none exists

Legal Rights & Agreement Rules · Permission or license

You consent to receive notices, receipts and account information electronically as "in writing"

You consent to receive notices, disclosures, agreements, policies, receipts, confirmations, transaction information, account information, other communications, and changes or updates to those documents, electronically. You agree that these electronic communications satisfy legal requirements that communications be in writing.

Supporting quotations

You consent to receive notices, disclosures, agreements, policies, receipts, confirmations, transaction information, account information, other communications, and changes or updates to any such documents electronically

You agree that the Electronic Communications will satisfy any legal communication requirements, including that such communications be in writing.

Legal Rights & Agreement Rules · Restriction or exception

You are responsible for having an active internet connection

Certain services may need an active and stable internet connection to work. It is your responsibility to make sure you have one at all times.

Supporting quotations

Certain Services may require an active and stable connection to the internet in order to function.

It is therefore your responsibility to ensure that you have an active and stable internet connection at all times.

Legal Rights & Agreement Rules · Context

The services may be subject to US, EU, UK and other export control and sanctions laws

The services and Software may be subject to export control and economic sanctions laws, including the US Export Administration Regulations, several EU regulations, and any other applicable laws or restrictive measures of the United States, the European Union, the United Kingdom, or any other country or region where Nord or its affiliates are incorporated or operate. The Terms call these "Trade Control Laws".

Supporting quotations

The Services and Software provided by Nord may be subject to export control and economic sanctions laws and regulations

Export Administration Regulations of the United States

any other applicable laws, regulations, sanctions, or restrictive measures maintained by the United States, the European Union, the United Kingdom, or any other country or region in which Nord, its parents, subsidiaries, or affiliates are incorporated or operate

Qualifications & exceptions

• The list of laws is introduced by "including (but not limited to)".

Cross-references

• referred to by (model-proposed): There is a 30-day money-back guarantee on the first purchase — The Money-Back Guarantee allows Nord to withhold a refund for breach of the section titled "Export control and sanctions", which is the section that introduces the Trade Control Laws.

Legal Rights & Agreement Rules · Restriction or exception

You represent that you are not sanctioned, in a sanctioned place or a military end-user

You represent and warrant that you are not located in or a resident of any country or region subject to comprehensive sanctions, embargoes or restrictions on providing or dealing in the services, as imposed by the United States, the European Union, the United Kingdom or any jurisdiction where Nord or its affiliates are incorporated or operate; that you are not a denied party or specially designated national or listed on a restricted-party list; that you are not a military end-user as defined under the Trade Control Laws; and that you are not subject to any other restrictions that would stop you receiving, buying or using the services. If Nord decides you have breached or are likely to breach this section, it may immediately terminate the services without liability and you are not entitled to a refund or compensation for unused services.

Supporting quotations

You hereby represent and warrant that:

You are not located in, nor a resident of, any country or region subject to comprehensive sanctions, embargoes, or restrictions that prohibit or limit the provision of, or any dealings related to, the Services

You are not a denied party or a specially designated national as defined by Trade Control Laws

You are not a military end-user as defined under Trade Control Laws

You are not subject to any other restrictions that would preclude you from receiving, purchasing, or using the Services or Software.

If Nord determines, in its reasonable discretion, that you have breached or are likely to breach this section, Nord may immediately terminate the Services without liability, and you will not be entitled to a refund or compensation for any unused Services.

Qualifications & exceptions

• The consequence applies when Nord determines "in its reasonable discretion" that you have breached or are likely to breach the section.

Not stated here

• The saved text does not list the sanctioned countries or regions; they are defined only by reference to the sanctions regimes of the US, EU, UK and other jurisdictions.

Cross-references

• qualified by (model-proposed): You must tell Nord if your sanctions statements become false, or Nord may end the services without refund — The duty to tell Nord if a sanctions representation becomes false and Nord's right to terminate without refund qualify the representations.

Legal Rights & Agreement Rules · Restriction or exception

You will not export, divert or make the services available in violation of trade control laws

You represent and warrant that you will not directly or indirectly purchase, export, re-export, transfer, divert, release or otherwise make available any services or Software to any person, or use them in any manner or activity, that could cause Nord or its affiliates to violate the Trade Control Laws. You will not export, re-export, transfer or make available any services, Software, or technology and products derived from them to any military end-user or in violation of the Trade Control Laws.

Supporting quotations

You will not directly or indirectly purchase, export, re-export, transfer, divert, release, or otherwise make available any Services or Software, to any person, or use them in any manner, or be involved in any activity that could result in Nord, its parents, subsidiaries, or affiliates being in violation of Trade Control Laws.

You will not export, re-export, transfer, divert, release, or otherwise make available any Services or Software (including technology and products derived from or based on such technology) to any military end-user or in violation of Trade Control Laws.

Legal Rights & Agreement Rules · Restriction or exception

Some limits above may not apply where local law does not allow the exclusions

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for consequential or incidental damages, so some of the limitations above may not apply to you.

Supporting quotations

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for consequential or incidental damages, so some of the limitations above may not apply to you.

TO THE FULLEST EXTENT PERMITTED BY THE APPLICABLE LAW

Not stated here

• The text does not say which jurisdictions or limitations this reaches.

Legal Rights & Agreement Rules · Restriction or exception

The English version of the Terms governs over any translation

The English-language version of the Terms is the original, governing document. If it conflicts with any later translation, the English version prevails.

Supporting quotations

the English language version of the Terms shall be deemed the original, governing instrument and understanding between you and us

In the event of any conflict between this English language version of the Terms and any subsequent translation of them into any other language, the English language version shall prevail.

Legal Rights & Agreement Rules · Restriction or exception

Nord is not in breach or liable for delays or failures from events beyond its control

Nord is not in breach of the Terms or liable for delay or failure to perform if that results from unforeseen circumstances beyond its reasonable control, including failures of third-party software (open-source or proprietary), failures of your telecommunications or internet providers, earthquakes, fires, floods, embargoes, labor disputes, riots, war, product development problems and acts of civil and military authorities. Nord is entitled to a reasonable extension of time to perform.

Supporting quotations

Nord shall not be in breach of the Terms nor liable for delay in performing (or failing to perform) any obligations under the Terms if such a delay or failure result from unforeseen circumstances, events, or causes beyond Nord's reasonable control

failures of third-party software (whether open-source or proprietary), failures of your telecommunication or internet service providers

Nord shall be entitled to a reasonable extension of the time for performing any such obligations under the Terms

Qualifications & exceptions

• The list of events is introduced by "including, without limitation", so it is not exhaustive.

Legal Rights & Agreement Rules · Restriction or exception

You acknowledge no reliance on statements that are not in the Terms

The parties acknowledge that no reliance is placed on any representation that is made but not expressly contained in the Terms.

Supporting quotations

no reliance is placed on any representation made but not expressly contained in the Terms

Legal Rights & Agreement Rules · Restriction or exception

You must tell Nord if your sanctions statements become false, or Nord may end the services without refund

You agree to comply with the export-control and sanctions representations and to promptly inform Nord if any of them becomes false. If Nord determines, in its reasonable discretion, that you have breached or are likely to breach that section, it may immediately terminate the services without liability, and you will not be entitled to a refund or compensation for any unused services. The wording covers likely breach as well as actual breach.

Supporting quotations

You agree to comply with the above representations and warranties, and to promptly inform Nord if any of them become false.

If Nord determines, in its reasonable discretion, that you have breached or are likely to breach this section, Nord may immediately terminate the Services without liability, and you will not be entitled to a refund or compensation for any unused Services.

Qualifications & exceptions

• The termination right depends on Nord's own determination "in its reasonable discretion".

Not stated here

• The text does not say how a user can contest a determination of likely breach.

Cross-references

• qualifies (model-proposed): You represent that you are not sanctioned, in a sanctioned place or a military end-user — The duty to tell Nord if a sanctions representation becomes false and Nord's right to terminate without refund qualify the representations.

Legal Rights & Agreement Rules · Procedure

Contacts for abuse allegations are in each service's own Service-Specific Terms

For contacts about allegations of abuse, the General Terms point to the Service-Specific Terms of each Nord service rather than giving a contact here. The NordVPN Additional Terms are not supplied, so the abuse contact for NordVPN is not stated in this document.

Supporting quotations

For contacts regarding any allegations of abuse, please see the Service-Specific Terms of each of our Services.

Not stated here

• The Service-Specific Terms, including the NordVPN Additional Terms, are not supplied.

Legal Rights & Agreement Rules · Restriction or exception

No unlawful, illicit or fraudulent use, including spam, port scanning, scraping and DDoS

You may not use, assist, encourage or enable others to use the services or websites for unlawful, illicit, criminal or fraudulent activities. The list that follows is broad and includes port scanning, sending spam or bulk email, scanning for open relays or proxies, launching pop-ups, stolen-card and other financial or cryptocurrency fraud, cloaking, extortion, hacking, pharming, phishing, identity theft, sale of stolen goods or of prohibited, military, dual-use or controlled items, digital piracy, web crawling, scraping in any form or scale, DDoS attacks, harvesting, and similar activities that generate large amounts of automated requests. The list is introduced with "including (but not limited to)", so it is not exhaustive.

Supporting quotations

You agree that you yourself shall not, nor encourage or enable others to:

use, assist, encourage, or enable others to use the Services/Websites for any unlawful, illicit, illegal, criminal, or fraudulent activities

port scanning, sending spam

web crawling, scraping in any form or scale, digital piracy, conducting distributed denial-of-service (DDoS) attacks, harvesting, or other similar activities that otherwise generate large amounts of automated requests over the internet while using the Services, which might negatively affect the provision of our Services to other users

Qualifications & exceptions

• The list is "including (but not limited to)", so other unlawful activity is also covered.
• The closing phrase about generating large amounts of automated requests that might negatively affect other users follows the last items in the list; it is unclear whether it limits "web crawling" and "scraping" or only the items nearest it.

Not stated here

• Whether small-scale scraping or crawling that does not affect other users is prohibited is not settled by the wording.

Legal Rights & Agreement Rules · Restriction or exception

The services may not be used for any military purpose

You may not use the services or websites for any military purpose, including cyber warfare and the development, design, manufacture or production of missiles or nuclear, chemical or biological weapons.

Supporting quotations

use the Services/Websites for any military purpose, including cyber warfare, weapons development, design, manufacture, or production of missiles, nuclear, chemical or biological weapons

Qualifications & exceptions

• "Including" introduces examples; "any military purpose" is not limited to them.

Legal Rights & Agreement Rules · Restriction or exception

No circumventing technological measures set by Nord, its licensors or a resource's owner

You may not attempt to circumvent any technological measure or arrangement implemented by Nord and/or its licensors, or by the owner of the resource or the source of the material that the measure protects. The wording reaches protections put in place by third-party resource owners as well as by Nord.

Supporting quotations

attempt to circumvent any technological measure and/or arrangement implemented by Nord and/or its licensors, or by the owner of the resource or the source of the material that the technological measure protects

Qualifications & exceptions

• The prohibition is not limited to Nord's own measures; it expressly includes measures implemented by the owner of a resource or the source of material that the measure protects.

Not stated here

• The text does not say how this applies to particular uses of the services, such as reaching region-restricted content.

Legal Rights & Agreement Rules · Restriction or exception

No exploiting children in any way, including through AI-generated content

You may not exploit children in any way, including through audio, video, photography, digital or AI-generated content.

Supporting quotations

exploit children in any way, including through audio, video, photography, digital, or AI-generated content

Legal Rights & Agreement Rules · Restriction or exception

No robots, spiders or scrapers, and no exceeding reasonable use limits without written permission

You may not use any robot, spider, scraper or other automated means to access Nord's websites or services for any purpose, or otherwise exceed reasonable use limits, without Nord's prior written permission.

Supporting quotations

use any robot, spider, scraper, or other automated means to access our Websites or Services for any purpose, or otherwise exceed reasonable use limits without our prior written permission

Qualifications & exceptions

• The restriction applies "for any purpose" and can be lifted only by Nord's prior written permission.

Not stated here

• The "reasonable use limits" are not defined in this document.

Legal Rights & Agreement Rules · Restriction or exception

No claiming to be Nord's agent, and no sharing non-public features or content

You may not claim to be a representative or agent of any of the services or their functions. You may not share non-public features or content of the Software and/or services with any third party.

Supporting quotations

claim that you are the representative or agent of any of the Services, including any of their functions

share non-public features or content of the Software and/or Services with any third party

Not stated here

• What counts as "non-public" features or content is not defined in this document.

Legal Rights & Agreement Rules · Restriction or exception

No threatening, stalking, harming or harassing others, or promoting bigotry or discrimination

You may not threaten, stalk, harm or harass others, or promote bigotry or discrimination.

Supporting quotations

threaten, stalk, harm, or harass others, or promote bigotry or discrimination

Legal Rights & Agreement Rules · Restriction or exception

No violating "ethical or moral norms, good customs, and fair conduct norms", and lawful purposes only

You may not violate general ethical or moral norms, good customs and fair conduct norms, and may not use the services or websites for anything other than lawful purposes. The first rule is open-textured: the text does not define the norms it refers to.

Supporting quotations

violate general ethical or moral norms, good customs, and fair conduct norms

use the Services/Websites for anything other than lawful purposes

Not stated here

• The standards of "ethical or moral norms, good customs, and fair conduct norms" are not defined, so what conduct this reaches is unknown.

Legal Rights & Agreement Rules · Restriction or exception

No encouraging or helping others, and no evading the Terms where the law permits

You may not advocate, encourage or assist any third party in doing any of the listed things. To the extent permitted under applicable law, you also may not otherwise violate, attempt to evade or circumvent the Terms. The lead-in applies this list to what you yourself do or encourage or enable others to do.

Supporting quotations

You agree that you yourself shall not, nor encourage or enable others to:

advocate, encourage, or assist any third party in doing any of the above, or (to the extent permitted under the applicable law) otherwise violate, attempt to evade, or circumvent the Terms

Qualifications & exceptions

• The ban on violating or evading the Terms applies "to the extent permitted under the applicable law".